Calgary hotellia

Plussat: That it's in the airport and new and clean

Miinukset: No

Plussat: Staff was amazing, kind, and timely; food in restaurant is great, especially Brie platter; Bed was comfortable and happy to have power outlets for devices almost everywhere

Miinukset: Price is not super affordable; need USB power at tables in conference areas not just outlets on perimeter

Plussat: Within the airport.

Miinukset: All good.

Plussat: Proximity of airport

Miinukset: No

Plussat: Second time I stayed here. Everything was excellent. Being attached to the terminal is so handy. Also having a great restaurant in the lobby is so convenient as well. I walked by the front desk carrying 2 coffees and the young fellow behind the desk ran to the elevator to help me press the buttons. I also love that the elevator has the security of having to tap your room card to engage it.

Miinukset: Nothing!!!!!

Plussat: Location, staff and restaurant were all excellent. Worked perfectly for a short layover.

Plussat: Everything. When we checked in the receptionist suggested that we upgrade the room to a larger room (we were 4 adults). Since we had to stay for two nights, it was a brilliant idea, and worth every penny. The room was perfect for 4 people. Unlike other hotels, we didn't have to sleep on the opening uncomfortable couch, the receptionist suggested that we add an additional bed - we ended up asking for two single beds, very comfy. We all had great night sleep. The lounge offers great food. It's not to varied, but there's something for everyone, and the food was really good. There's a great gym, and a pool. If this hotel reflects the standard of Marriott hotels across the globe, we will book with Marriott for the rest of our lives. The hotel's location is amazing - you check out, and you're in the terminal.

Miinukset: We could hear the airplanes, it didn't bother us much (the hotel is located in the terminal)

Plussat: Only there 1 night. Room & bathroom clean.Loved being right in the terminal

Miinukset: N/A

Plussat: Very conveniently located and clean

Plussat: Very new, clean, friendly staff. The location is outstanding being right in the terminal, making getting to an early flight very simple.

Miinukset: The food at the restaurant could have been better. For how nice everything else was at the hotel, the food seemed to lack in quality.

Plussat: Over-nighter for connecting flight, pricier but much more convenient.

Miinukset: 11am Liquor laws apply even if you are on international time . . .

Plussat: Efficient and friendly check in

Plussat: Great location. Very modern but comfortable decor. Great restaurant. Courteous staff.

Miinukset: Appeared understaffed often. Had to wait a long time to get someone on phone a number of times.

Miinukset: all day in room dining.

Plussat: Super comfortable. Great location.

Miinukset: Back alley is an eye sore especially if having to valet. The hotel is beautiful but the back alley is rather sketchy with people taking smoke breaks and a barrage of trash bins.

Plussat: The excellent room design. Beautiful modern and very functional. Breakfast was simple perfect for our family of 4. The entire property is beautifully designed. Location was excellent.

Miinukset: Everything was great

Plussat: Modern amenities, and beautiful design.

Miinukset: Couldn't open or close the window blinds easily, so couldn't black out exterior lights. It would be nice if they had a remote control.

Plussat: The room is great and nice. Stuff are feiendly. Location is great.

Miinukset: Telephone was not working so am not sure if they have room service,no water in room. the stuff are not experienced they are young. The phone was not working. The breakfast was limited.

Plussat: Room was great, very comfortable.

Miinukset: The have complimentary tea and coffee in the room but they only have one black tea and one green tea. We both wanted black tea so that was annoying as we are big tea drinkers. Only one of each coffee as well. They could have a larger selection as it is a 2 person room.

Plussat: Everything was just perfect. I loved the beautiful walk-in shower, the room, the balcony. 100% satisfied.

Plussat: Bathroom, breakfast, bed

Miinukset: Not enough drawer space or a frig for a three night stay.

Plussat: The staff was very helpful and kind. The breakfast variety was not very extense but the general quality was very good.

Miinukset: The noise of the mini refrigerator during the night

Plussat: Hotel Elan has all you need for a comfortable stay in Calgary: central location, accommodating staff, and spacious rooms all wrapped in a stylish package. And their rates are great! Highly recommend!!

Plussat: Location was excellent, close to a restaurant strip and you could walk to Downtown. Hotel staff were very helpful and a good breakfast was included in the rates.

Plussat: The heated toilet seat, shower, tv assistance and closeness to 17th Street were wonderful. Katie at the front desk was beyond helpful. Great hotel

Miinukset: A mirror for close up make up application would be helpful

Plussat: Lovely hotel in a good location just on the edge of the central business area. Facilities are great, room was comfortable and the breakfast excellent.

Miinukset: Nothing

Plussat: Decent breakfast options

Plussat: Helpful staff nice facilities.

Plussat: Would go back just for the shower!

Plussat: The staff is wonderful

Plussat: Rooms, restaurant, hot tubs

Miinukset: Customer service by restaurant manager was absolutely minimal effort...luckily food was fantastic and waitress was very friendly but restaurant manager wasn't exactly leading by example...

Plussat: The room was beautiful and modern. Shower was great, first bathroom with tv, led under bed was cool.

Miinukset: The hotel connected had free breakfast but we did not. When paying over $-- you just assume it would include breakfast.

Plussat: Everything

Plussat: Good food in restaurant

Miinukset: Shame about huge TV screens showing sport dominating the eating experience, no matter where you sat!

Plussat: Decor food hot tub service 10 stat

Plussat: Clean and classy

Miinukset: Though they made a great me time exception for cash deposit they should always allow that.

Plussat: We were looking for a hotel close to the airport since we were arriving late. Shuttle to and from the airport was convenient and very easy. The room was very well appointed. The bathroom and soaking tub were amazing!

Plussat: We had an early dinner, was excellent. Check-uin was great. Free shuttle to the airport.

Miinukset: No comments on that question.

Plussat: Great amount of space, very comfortable and great location too.

Plussat: The rooms are a good size and very clean. Close to CrossIron Mills and not far from downtown and the zoo.

Miinukset: The restaurant didn’t have many options for GF. This was disappointing so we left for meals and went else where to eat. Good thing downtown is about 15 minutes away (driving), so my recommendation is to do research if you require a special diet Other then the restaurant we had a pleasant stay

Miinukset: Easy check-in. Comfortable bed, neat & clean. There was no noise from other rooms. Great location and had a shuttle to airport. Only suggestion would be get better coffee pods, ones in room seemed to be old. Other than that very satisfied! Thank you! Fongs

Plussat: The cleanliness

Miinukset: Our washroom toilet was clogged with toilet paper.

Plussat: Close to the airport

Miinukset: Extremely noisy. Sounds transfer easily from hallway and from rooms next to one another.

Plussat: The room was comfortable and clean. Very inviting..

Miinukset: It was a bit noisy. The walls doesn't seem to be well insulated.

Plussat: Well thought out room design Very comfortable bed Great shower Variable bed lighting is a fun idea

Miinukset: Double pancakes not great

Plussat: The Hotel was new and very clean.

Miinukset: The hallways were too loud as you could hear everything going on from the other guests. There was a 2" gap at the bottom of the door to the floor. The other guest were up and down the hallway until 3am. This was the worst sleep ever. I will never go back

Plussat: This was the only Hotel that I have ever stayed in after two weeks and thought to myself, I could live here.

Miinukset: That I never had the chance to visit the rooftop hot tubs. I was too busy with work.

Plussat: Rooftop hot tub is a must do during winter. Service at tonic restaurant was excellent, both food and speed of delivery(try the chicken wings). Check-in and out was swift. Room was really nice, loved the different shower heads and tv in bathroom.

Miinukset: Maybe bed could have been a little more comfortable, restless night. But that might have been our next day travel plans.

Plussat: All kinds of extras in the room such as bottled water, tic tacs, cool lighting under the bed, free drink at the bar,metallic curtains, nice sheets, good coffee.

Miinukset: Nothing

Plussat: Worth the money, best hotel I’ve stayed in a while very modern.

Miinukset: Nothing

Plussat: Bed, amenities,towels/robe, breakfast great and offerings complete,quick shuttle upon request,late hour restaurant/bar,super clean,quiet

Miinukset: Like any airport hotel you are there and nowhere

Miinukset: every hotels has rules and policies, but sometimes a hotel can make accommodations to arrange their customers for a win win outcomes. this hotels has refused me many times because I didn't have a credit card but I've stayed at that hotel for months, I spent a lot of money at this hotel and I'm still not recognize. this hotel was one of my favourite now I just dislike it, and its my personal opinion.

Plussat: The service and staff specially Marlon was exceptional. We will definitely come back and also will recommend to my family and friends! The bed was very comfy, shower was amazing. Marlon really took care of our needs and was very very helpful and that kind of service is very hard to find nowadays. Free breakfast you provide is the best from all the hotels I have stayed in Vavitas service and smile made it more worthwhile to stay here again and again!

Miinukset: It felt like it’s in the middle of no where

Plussat: Excellent, friendly Staff with a good bar and restaurant.

Plussat: Not enough lighting in bathroom making it difficult to apply makeup.

Miinukset: Large, roomy suite

Plussat: Everything was perfect and great Staff and very helpful

Plussat: Close to the venue and we liked the kitchenette

Miinukset: We couldn’t adjust the room temperature. It was very warm in the room.

Plussat: The location is close to my place here in Calgary.

Miinukset: I paid for parking fee per day since I booked with 3rd party (booking.com). As per the staff, if I booked directly from their website I won't be charge.

Plussat: Breakfast included in price was amazing, slides and swimming pool was adored by my daughter

Miinukset: The price shown to me by booking.com was was different from what i payed at check out, parking was stated at as $5.99/night but ended up paying $9.50/night on check out.

Plussat: Clean rooms and friendly staff. Everything was great!

Plussat: The breakfast offerings were fabulous. The day we checked in, appies and soft drinks / juice / water were available near the breakfast area in the afternoon and they were delicious. The staff at the hotel were outstanding in their friendliness and helpfulness. Overall ……. a great place to stay. We will be back if travelling to Calgary again.

Miinukset: No criticisms from this satisfied customer!

Plussat: Clean, comfortable, convenient proximity to the airport, Calgary (YYC).

Miinukset: Slowest elevators in North America. But... meh, nice place.

Plussat: Provided good suggestions for restaurants.

Miinukset: No

Miinukset: The booking had said that breakfast was included, but it actually was not and you had to pay for breakfast in their restaurant.

Plussat: All good and a comfortable warm environment.

Plussat: Very nice big room, the shower was great, spacious. Good staff in dining room and excellent server.

Plussat: Its closeness to the airport.

Miinukset: Carpet felt a little sticky in our room.

Plussat: Nice and clean

Plussat: Cozy room and spacious Staff are friendly

Miinukset: Location - it is close to airport but also is it in the middle of no way

Plussat: the staff is always friendly and helpful.

Miinukset: the shower head is too far up.

Plussat: Very clean facility

Miinukset: Breakfast was over priced.

Plussat: Close to airport

Miinukset: No water pressure in the shower

Miinukset: Pillows are too bulky. Also would be nice to have adjustable shower head to increase water pressure.

Plussat: Stayed 13 nights here, room size was perfect. Included breakfast was fantastic.

Miinukset: No complaints.

Plussat: 2 Bedrooms Amenities

Miinukset: Stained couch Dusty Fridge

Plussat: The room was as fully functional suite allowing real autonomy

Miinukset: Nothing

Plussat: The staff was friendly and attentive.

Plussat: The gentleman checking us in was very polite and pointed out all the features of the hotel. The room was large and spacious and the bed was very comfortable. We appreciated the great selection for the complimentary breakfast.

Plussat: The bed, friendly workers

Miinukset: Breakfast was not that great. Eggs were undercooked and the sausage patty’s were undercooked.

Plussat: The breakfast and the breakfast area.

Miinukset: The stink from the bathroom sink. It smelt like mold and/or sewer - like the "P" trap was getting siphoned out and allowing the sewer gas to enter the room. When you're out all day, this is not the way you want to get greeted when you enter your room.

Plussat: Everything

Miinukset: Nothing

Plussat: Great location close to river parks

Plussat: Location is fantastic. Room was great. Staff was very good.

Miinukset: Restaurant could use some improvement.

Plussat: The atmosphere and location. The front desk trainee that checked us in was superb!

Plussat: Connected to +15 offices.

Miinukset: Dated rooms could use a refresh.

Plussat: The hotel staff were amazing. Location is ideal.

Miinukset: Outdated rooms and old carpet.

Plussat: The location and amenities.

Miinukset: The amount of single use plastics and water bottles was completely unnecessary. You can still give guests a high end experience without all of that plastic!!!

Miinukset: The jacuzzi closed for the whole day for maintenance. I wish this could be done at night instead. I was looking forward to a relaxing jacuzzi to wake up before my flight and was disappointed to find it closed for the whole day 9/16

Plussat: Service was excellent and my stay was marvellous

Miinukset: Service was excellent and my stay was marvellous.

Plussat: Breakfast location was convenient. Food was ample and tasty. Service was prompt (we had to rush our departure). After we departed, I discovered I left a pair of shoes in our room. Kudos to "housekeeping" to Fed-Ex my shoes to my home.

Plussat: Best location! Close to the river and parks, good restaurants and a market.

Plussat: The location was in the heart of downtown and close to the beautiful river walkway

Plussat: Breakfast was very good and wholesome with lots of options. Good central location close to all amenities. Staff were extremely friendly. We were visiting family for a celebration so we had a very tight schedule organised for us

Miinukset: There was nothing we could mention that required improvement.

Plussat: Good breakfast. Room is roomy.

Miinukset: Bed sheets are not clean - there are food crumbs on them. A dead bug was found on pillowcase. Bought them to front desk and they said will come and replace in 10 minutes and they never came. Locks of hair was found on bathroom floor too.

Plussat: Room, complimentary breakfast and dinnner (mo-th), Pool, laundry room

Miinukset: Short of towels

Plussat: Proximity to airport

Miinukset: No

Plussat: Location and quality of most everything. Very professional and helpful staff.

Miinukset: The free weekday snack/meal was OK, but didn't realize until the next day that there was Tim Hortons just behind the hotel.

Miinukset: Hoped the suites would be larger

Plussat: Very nice, clean!

Miinukset: I wish I could have breakfast there. My flight was too early.

Plussat: The value of this hotel is excellent. The breakfast is great. Having a suite and being able to store foods and enjoy them in the room is great.

Miinukset: Nothing.

Plussat: Clean, sizeable rooms. 2 minute drive from Calgary Airport, yet room was quiet & I never heard any airplane noise. Staff was courteous, free parking & good wifi. Full kitchen a nice plus, good free breakfast.

Miinukset: There is no room service, but there is a 24-hour food pantry you can buy food from, so it's fine for a quick meal, but you'd need to go out for a true meal. Most restaurants are a 5+ minute drive, not a big deal but just fyi.

Plussat: Really helpful staff. I was getting set up for work and they couldn't have been more helpful.

Miinukset: It's a little remote. Nothing in the way of public transit so if you haven't rented a car you need to get creative. Having said that, the shuttle driver was happy to drop me at the airport where I could catch a bus downtown.

Plussat: Help and friendless of the hotel staff, driver, front desk, night auditor and meal prepratiion personnel. All did outstanding job in answering my question.

Miinukset: None

Plussat: Clean, lots of space in the room, convenient to the airport, friendly staff, full kitchen with microwave. Free breakfast is pretty solid.

Plussat: well located. Nice and clean.

Miinukset: The smell from the little lake beside the hotel.

Plussat: Bed and complimentary breakfast.

Miinukset: Cost of Valet parking.

Plussat: Location

Miinukset: The noise from the above floor and front desk not reachable

Plussat: The location was great , close to downtown. The restaurant had the best tasting food we have had in a long time. The staff was very courteous and helpful

Plussat: The breakfast that was provided was amazing. Love that the room had no tub!!!! For those that have moderate mobility issues, the bathroom set up is perfect.

Miinukset: Cleaners leaving their cart in the middle of the hallway, making it hard to past them.

Plussat: I hope in all my travels all hotels are like this hotelnot

Plussat: Perfect location. Everything is within walking distance: Food, Shopping, Downtown, Tourist Attractions. Name it, you're there.

Plussat: Easy access to town, nice staff, all you need for a short stay

Miinukset: Nil

Plussat: The staff were very helpful and accommodating and went above and beyond to make sure we had a pleasant and comfortable stay. The breakfast room was spacious, and the food selection excellent.

Miinukset: Nothing.

Plussat: Spacious, comfortable room in a boutique style hotel. Balcony with views across river. Staff very helpful and friendly. Good breakfast.

Miinukset: Air conditioning could not be totally turned off as it was for whole hotel. Heater turned off but blower was on all night. Slightly annoying.

Plussat: Nice dining, good location, friendly staff

Miinukset: ....the weather... :(

Plussat: The staff was amazing! Super helpful! Loved our first room!

Miinukset: Room was cleaned very late in the afternoon and was quickly done leaving items not replaced and cleaning superficial.Overall

Plussat: Good location , good rooms. Small format. Easy parking.

Miinukset: No fitness facility is reason I likely won’t stay in the future.

Plussat: I love Kensington, so the location is always a treat. I choose the hotel partly because of that, the art, and that it is a small enterprise rather than a high rise. I was pleased to see that you have partnered with a gym as well, so for another time I'll take advantage.

Plussat: Room was especially nice! Staff were extra attentive!

Miinukset: Emergency repair next door a little inconvenient

Plussat: Big room and very clean

Miinukset: You are thieves. Charged us 3 times for our 2 night stay, then another unauthorized debit for $163.52. We will never book with you again, and are will never recommend you to anyone!

Plussat: The pool was a good temp, my son had a wonderful time

Plussat: It’s clean efficient and close to the airport.

Plussat: Proximity to airport

Miinukset: Substandard breakfast, everything gone by 8:45 (open 7:30 to 9:30), no new shampoo or amenities next day. Staff ok - hotel busy but felt bare and unfriendly.

Plussat: Great value for money! Beautiful clean rooms, comfy bed, good breakfast and great shuttle service to/from the airport! Totally recommended!

Plussat: Comfortable bed, big bathroom.

Miinukset: One of the check in staff spoke very poor English and was very hard to communicate with. Also the TV in our room and our friends room did not work well. Very disappointing

Plussat: the staff was excellent.

Miinukset: The shower head was way to tall, made me feel like a drowned rat.

Plussat: The staff were so friendly and helpful on check-in and beyond. Our initial room had an adjoining door that you could clearly hear the neighbouring guests’ tv through. We requested a change since we needed some sleep and we were in a quiet room within minutes! The beds were comfortable, the decor tasteful and everything was super clean!

Plussat: It was a good size and I did not feel cramped. The bed was very comfortable. It had a clean, fresh smell. Even the breakfast was good.

Plussat: Shuttle and good breakfast

Miinukset: The room had a sewer like smell to it.

Miinukset: Erittäin huono siivous

Plussat: Comfortable bed

Miinukset: Weak shower pressure

Plussat: Staff; cleanliness; quick airport pick-up; efficient and quiet heating and fan system

Miinukset: I would have liked more lighting over the desk and table area. It would be great to be able to see more easily when repacking articles in the dark of early morning.

Plussat: Everything

Miinukset: If bar open more late

Plussat: Staff very friendly

Miinukset: Fan on heating system was too loud for me and there was no way to turn it down

Plussat: Liked having a restaurant at the hotel, didn’t have to travel to go and find something to eat.

Miinukset: Was noisy with a lot of children running down the hallways, knocking on doors. Mans voice talking loudly at 3:00 in the morning.

Plussat: This hotel is well appointed, clean and comfortable. I really enjoyed the $9 breakfast, fresh omelette made to order among other things.

Miinukset: Two minor items: there was a high pitched whine noise at the edge of perception...my wife and I both heard it so it wasn't just my aging ears, or old head injuries. From our bed, it came from the direction of the fridge...in general...can't be sure. My wife said the bathroom light wasn't bright enough. I suspect the average dude would not be concerned.

Plussat: Clean and very quiet. Gym and pool.

Plussat: The staff

Miinukset: The free breakfast was ok but I could have used more fruit options.

Plussat: Comfy bed and pillows. Complimentary coffee/water. Snack bar in lobby. I was able to get an early check in! Very happy about that. Shuttle service was great.

Miinukset: The website didn’t say that the pool was closed. Only found out when I got to the hotel.

Plussat: Clean, location and room size

Miinukset: Lack of life in the lobby. It’s very uninviting. The front desk staff need to be more approachable.

Miinukset: pool was closed

Plussat: room is comfort, very clean

Miinukset: no free breakfast

Plussat: Large room. Newly remodeled.

Miinukset: Difficulty of traffic flow.

Plussat: The staffs are really helpful, and patient.

Miinukset: The room facility is fairly ok for the price you pay, but most of their rooms are located by the street and right across the LRT, which is super noisy.

Plussat: The fact that we actually got swans

Miinukset: Extra fees that were on the final price

Plussat: Everything was excellent and free parking.

Miinukset: If you don't have a car you may prefer to stay closer to the city centre.

Plussat: Great central location. Bed was very comfortable. Nice to have a microwave in the room and actual small fridge. The breakfast was very good.

Miinukset: Would have liked to see a variation of omelettes or fried eggs option at breakfast. Also, a cappuccino/espresso would have been a nice bonus.

Plussat: Very convenient location

Plussat: Staff was excellent! Room was awesome!JAcuzzi tub!

Plussat: Great location. I thought it was expensive for what was offered. Breakfast was very mediocre.

Miinukset: Breakfast offered.

Plussat: The staff were great. The check-in process was simple and every member of staff I met was friendly and welcoming. The bed was really comfortable and the room had all the amenities that I need.

Miinukset: The location is a bit unscenic and next to a busy road.

Plussat: Location & Price

Miinukset: Old short toilets

Plussat: It was new, pool and slide operating.

Miinukset: You have to pay for parking, the location is remote.

Miinukset: The hotel policy was not clear during the booking and the staff were not clear regarding the breakfast and the parking. I have to be charged for the parking because I booked through booking.com.However, it is free if through the property.

Plussat: Very clean, newer property. Excellent professional staff

Miinukset: A bit far from city

Plussat: Never had breakfast. Location for us was great.

Miinukset: No free parking and extremely poor wifi

Plussat: The property was clean however in the bathroom area they could improve the shampoo it was not nice

Miinukset: I wanted 2 beds queen I got a king bed only for 4 of us to sleep in not comfy at all plus the sofa bed. It is not comfy maybe change the mattress for a comfy one

Plussat: Friendly staff, nice facilities & good food.

Miinukset: Poor lighting in the room.

Plussat: Nice friendly staff , nice room

Miinukset: Bit expensive and not happy with $250 deposit for 3 day stay

Plussat: Very clean, nice pool setup.

Miinukset: Shower was honestly kind of terrible, horrible shower pressure.

Plussat: The decor was fresh and modern, guest comfort was evident as a high priority when designing the room with good room lighting, comfortable beds and convenient charging outlets for guest’s electronics. Breakfast in the hotel bistro was also very good.

Miinukset: Nothing

Plussat: The rooms are modern and clean.

Plussat: Clean clean clea!!! That is really all we hope for travelling with young young children

Plussat: The decor and the atmosphere at Courtyard make for a very cozy place to stay. The fragrance in the lobby was incredible!

Miinukset: I wish this hotel offered free breakfast.