Calgary hotellia

Plussat: Location Great breakfast Super clean Modern Pool and jacuzzi with great view

Miinukset: Staff are very friendly but need better training, a couple of minor hiccups

Plussat: Beautiful, clean rooms. Very polite and kind staff.

Miinukset: No continental breakfast.

Miinukset: Have cheaper parking. $29.00 per night for self park is very expensive.

Plussat: Staff incredibly friendly and helpful

Miinukset: cheese plate on room service menu said 'fresh fruit' and came w old bruised grapes too gross to eat.

Plussat: The location. How friendly the staff were. The cleanliness of the room.

Miinukset: The view from our room wasn't very good. There was a constant humming/tapping sound coming from the vents that staff couldn't find or fix. The steam room was down for renovations.

Plussat: The hotel is luxurious, the beds are incredibly comfortable and inviting. The bathrooms are stocked with the best products. The front desk staff constantly checked in to make sure everything was going well. I couldn’t imagine staying anywhere else.

Plussat: The staff was very nice & helpful including at the bar. Lovely art but need more. The room & bathroom were spa like and the Yellow Door bar & bistro was elegant. Nice Lobby, too.

Miinukset: The valet guys were trying to rip us off on prices to park. The front counter said it was $20 but they told us $30.the WiFi said it was insecure so I reported that.

Plussat: Clean, modern, lots of electrical outlets in the room.

Miinukset: Shouldn't be charged for WiFi in the room. Also, the air conditioner (heater) was loud.

Plussat: Loved all the art and sculpture

Plussat: This building has a beautiful old world feel atmosphere. Downtown Calgary feels like it has really died off with the current recession but you'd never notice once inside the hotel. Lots of happy and polite people everywhere. We will definatly return.

Miinukset: We requested a newspaper in the morning but it didn't arrive for our two day stay.

Plussat: its unfortunate that there is nothing to be liked in this so called 4star hotel.

Miinukset: Typically I hate to complain but due to the experience, I feel I should provide my review. It was a five nights stay. Really slow slow shower. Bed linens, towels, sheets were not set well. There was a odor in the room. Coffee machine was not working. Power outlet was not working. TV channels were working intermittently and didnt even have the basic channels to view. Inspite of asking a few times to provide drinking water - there was no response from the staff. I wonder how do hotels like these get a 4 star rating. Internet, breakfast, TV channels are not part of the price.

Plussat: Beautiful grand old hotel. Outstanding service and great location.

Plussat: Very comfy beds. Friendly staff

Plussat: As always, staff was great

Miinukset: Should have been told/informed at booking that restaurant/bar was being renovated

Plussat: Have always liked the Fairmont. Located close to shops and downtown entertainment.

Miinukset: Bed was a little soft. Rates can be high for some of the rooms.

Miinukset: Dinner at Rimrcok end up poor. Food was great but service extremely poor near end of meal. Server disappeared for 20 minutes. When I did see him & tried to get his attention, no response.

Plussat: Pool and steamroom Clean rooms dog friendly

Miinukset: small rooms

Plussat: Beautiful and great location

Miinukset: Nothing included

Plussat: It was all good!

Miinukset: Cant think of anything...

Plussat: The hotel was very quaint and kept much of it's rustic charm. It was clean and quiet. The staff were kind and courteous.

Miinukset: I was disappointed that the only rooms that had WiFi access were on the gold floors. I was offered to upgrade to the gold floor for an additional $100. The receptionist failed to mention the price was per night. A nice little sticker shock. Also I find it odd that a hotel the caliber of the Palliser would not offer WiFi

Plussat: The room was very clean and spacious. The hotel is conviently located downtown.

Miinukset: The staff is very friendly. The restaurants in the area were good too!

Plussat: Excellent staff, clean, friendly, exceeded my expectations for service.

Plussat: The staff we wonderful. Helpful and kind. I had a great stay. Comfy clean beds. The higher you go the better the view. Ask for riverside at check in. Great downtown hotel. Walking distance to awesome restaurants and music venues. I really really love this hotel.

Plussat: The reception was fantastic.

Miinukset: The mattress was uncomfortable.

Plussat: Comfy, roomy barroom. The room was large too which was nice.

Miinukset: Upon check in, the front desk asked if we were interested in having the breakfast option. I declined thinking my family would be interested in going elsewhere. Not even 10 minutes later when I asked to change my rate to the breakfast option, the gentlemen at the front desk said that it was too late as we are already in house. I found that lousy customer service. I could have pushed it to the manager to see if they can but after a long day of travel I didn't have the patience to bother. They could've asked their manager for me. It was very annoying.

Miinukset: Pricey food and drinks