Colchester hotellia

Plussat: fabulous except for the fact that we would have preferred separate tables

Miinukset: as above

Plussat: Fantastic place.........Alan and Angela are literally the best host you could imagine! Nothing is too much trouble and the little things like the pot of tea on arrival with fruit cake, the homemade biscuits in the room and the sherry all made this such a great stay. Special mention of the breakfast, which was quite simply superb! Good quality, locally sourced ingredients cooked skilfully. Will absolutely stay again,

Miinukset: Having to leave !

Miinukset: Best service ever. Fully organized. The owners treat you like royalty!

Plussat: Fabulous hosts, friendly and very welcoming. Made me feel really welcome and we even sat up into the evening chatting and getting to know each other. Lovely comfortable room and super breakfast to kick start the day. I'll definitely stay again and hope to see them soon enough!

Miinukset: Nothing could have been better for my stay.

Plussat: Fabulous hosts. Very quiet and relaxed location. Breakfast was epic! Would definitely recommend to anyone thinking of staying in a chain hotel to reconsider. 5 Stars / 10/10

Miinukset: I cannot fault the facilities, the hosts or the breakfast. Nothing to complaint about at all. 100% Perfect.

Plussat: Alan & Angela made us very welcome and even welcomed our little one as we took over all the rooms as a family. They couldn’t do enough for us and made us feel very much at home. Breakfast was excellent - I loved the eggs benedict. Would highly recommend this b&b.

Miinukset: Nothing

Plussat: There was absolutely nothing more that could have been included in the accommodation to improve the decor or comfort etc. Wonderful!

Miinukset: Nothing whatsoever

Plussat: Beautiful house. Alan and Angela were perfect hosts. Spotlessly clean. Very quiet. Had everything we needed. Food was delicious.

Miinukset: Pillows could have been a little better but still ok. Had to try hard to think of any faults!!

Plussat: Very comfortable room with tea and coffee, homemade shortbread and some sherry before bed Excellent cooked breakfast Very helpful hosts

Miinukset: Nothing

Plussat: Home from home

Miinukset: Nothing. It suited us perfectly

Plussat: Lots staff etc

Miinukset: No walk in shower

Plussat: Best breakfast in years!

Miinukset: Air con needed in the room The day we stayed it was a little too warm for us.

Plussat: The staff in the hotel couldn't do enough for us - we wanted breakfast early than they started so they left food out for us and even left milk in a wine fridge behind the bar. The evening meal was delicious and the serving staff were friendly.

Plussat: good food ,comfortable surroundings, staff were friendly and helpful offering excellent service

Miinukset: The road was busier than we expected for a B route so traffic noise at times disturbed at night, The space around the toilet was minimal .

Plussat: Room, staff, breakfast were fantastic. And great beer!

Miinukset: Nothing

Plussat: General all round relaxing

Miinukset: Not to allow dogs in eating areas

Plussat: Most impressed with the staff; always courteous, always friendly, always efficient

Miinukset: Nothing really

Plussat: the staff were very helpful, bedroom was very comfortable, a beautiful location

Miinukset: we didnt think the food was good value, expensive evening meal.

Plussat: Everything

Miinukset: Nothing

Plussat: The food at breakfast and for my evening meal was lovely. There was a large selection at both meals from which to choose and the prices are deceptively good. My room was clean, comfortable and quiet.

Plussat: Good location

Miinukset: Very clean friendly staff

Plussat: Breakfast, Location, Staff, Comfortable and Clean Room

Miinukset: Noise of Traffic on Road as windows single pane. However, Ear plugs were kindly provided.

Plussat: Breakfast was great

Miinukset: 2nd floor room

Plussat: Great breakfast, lovely terrace, lovely staff, excellent central location.

Miinukset: A little noisy. Even with rooms at back. Could be remedied with better window insolation.

Plussat: Staff very friendly and it was a relaxed atmosphere.

Plussat: Good selection. Very nice cooked breakfast, and locally sourced product too.

Miinukset: The 'continental' breakfast was not what I expected, because whenever I'm abroad, or other hotels in the UK, for it to be a 'continental' breakfast I expect there to be a selection of cheeses and cold meats too, as well as fruit, cereal and yogurt.

Plussat: I liked the character and the restaurant

Plussat: Terrace garden. Food. Service. Staff. Discount Parking.

Miinukset: Traffic noise from main road.

Plussat: Breakfast very good indeed. Location very central. Staff very friendly, helpful and obliging: they fitted us in for a late meal over 5 mins after the 9pm cut off. Exceptionally helpful with the difficult car park directions and voucher system.

Miinukset: Room 22: Wardrobe v small (only room for one hanger because ironing board took up most of the room). We managed OK because we were only there for 2 nights. Car park difficult to get to when arriving but that's because of the Colchester Bus/Taxi only lane and one way system: NOT the fault of the hotel !

Plussat: Location, friendly staff and delicious breakfast.

Miinukset: No hotel car park

Plussat: The room was well laid out with a really good shower. Very clean too and bed was comfy. Appreciated the complimentary bottles of water.

Miinukset: Breakfast was expensive and only the continental part was buffet.

Plussat: decent overall stay.

Miinukset: Room too hot, no air con. Shower wasn’t powerful enough.

Plussat: I loved the room in new building. All was perfect UNTIL the weddings started. Couldn’t sit on the balcony we paid more to get. Far too noisy. People smoking drugs and cigarettes. Swearing ect. Don’t get me wrong. I love a wedding. But when you notify a hotel you need a relaxing weekend due to being very unwell.!!! It makes a massive difference when your spending hundreds of pounds.!!

Miinukset: Don’t stay in new building if there’s a wedding or function on. It’s far too noisy and you can’t sit on balcony you will pay for

Plussat: Staff

Miinukset: No air conditioning

Plussat: Balcony and view was lovely. The bedroom interior was clean and comfortable. The breakfast was nice. The ice cream was delicious

Miinukset: The balcony and balcony table and chairs were covered in cobwebs which wasn’t very welcoming. It’s a shame as it really was a lovely place to sit in the evening with a nice view. The meals ordered from room service were not nicely cooked. Burgers dry, bread dry/stale, chips undercooked. Salt shaker on tray was empty. Had it been cooked better cooked it would not have felt so overpriced for the meal.

Plussat: Garden views. Two fans supplied.

Miinukset: Dirty windows. Wasp nest on balcony. Curtains hanging off rail. Dirty shower curtain. Scratchy blankets. No fridge.

Plussat: The main part of Wivenhoe House Hotel is a very attractive 18th century mansion house in the large grounds of Essex University. The house has been extensively restored to its former grandeur and is beautiful. The bedroom and bathroom were exceptionally clean and our outlook was over the adjoining parkland. It was very quiet with no extraneous noise. Our bed was large and comfortable and the bathroom was spacious and nicely equipped. The staff were mainly very pleasant and helpful. What we hadn't realised was that the hotel is a hospitality training establishment and students go there to qualify for a hospitality degree under the supervision of experienced professionals.

Miinukset: Our dislikes were, in the main, minor. Bedroom - Wyvern: was relatively small for a de-luxe suite - the smallest on our floor and at £400+ for 2 nights was not good value for money only one side of the bed had light switches to control the bedhead lights basin and bath were set in a large marble surrounds which for older customers weren't conducive for ease of access. The basin had a marble frontage which was 7" wide and awkward to use; similarly the bath had nearly as wide marble edge. This made getting in and out of the bath very problematic and somewhat dangerous. Breakfast: my poached eggs tasted of vinegar my husband's fried eggs were very brown on the bottom and had uncooked albumen on the top he returned the sausage which was undercooked my 'clean' coffee cup had remains of coffee/tea line inside our cooked breakfasts arrived while we still eating our cereals and lack of table space meant we were left holding our unfinished cereal bowls in our hands Staff: all seemed to be young students from near and overseas and most were delightful BUT it did strike us that one or two staff had been absent during the customer service training: I think we had decided that the minor dislikes were probably outweighed by the splendid building and generally sweet staff BUT on approaching the reception desk to check out, we were ignored for longer than good manners should have allowed; the staff member hadn't acknowledged our presence in any way and was clearly going to finish what she was doing on her computer. In similar circumstances I would at least acknowledge that customers were waiting and at the conclusion of the checkout would have expressed the hope that we'd had a good stay and would have a safe journey home. No such pleasantries were exchanged. I'm afraid that this final demonstration of a lack of courtesy left us with a less than positive impression. What a shame and need not (and should not) have occurred.

Plussat: Rooms were nice clean & spacious. Staff were friendly & helpful. Bed was really comfy!

Plussat: The area was lovey and the hotel was very clean and staff very friendly.

Miinukset: Was very hot and our room never had air conditioning just a fan and when your paying a lot of money for the room you would expect air con. And view was the back on the building.

Plussat: The bed was extremely comfortable

Miinukset: The only complaint I would have is I returned to the hotel at about 11 pm the bar was closed so the night porter took a drinks order and I also ordered a club sandwich the time I waited for the drink I only had a glass out of a bottle of prosecco then took the rest to my room the porter said he would bring sandwich to my room which he did but it was at 1.15 am which I thought was a bit unacceptable as I made my order at 11 pm

Plussat: Staff were super!!!

Plussat: We ate in the restaurant the night we arrived hich was excellent. The breakfast room was really lovely ith the patio outside overlooking the duck pond. Breakfast was excellent with great choices and hot when it arrived. Staff very friendly particularly Jamie and the blonde lady that served breakfast. A credit to the hotel!

Plussat: Quirky old hotel, beautiful building, lovely surroundings.

Miinukset: Nothing.

Plussat: Lovely quirky hotel. Staff were lovely and happy to provide drinks for us well into the night. Room had one of the comfiest beds I have slept in. Bath and walk-in shower were also spacious and a good addition. Food in the restaurant was really tasty.

Miinukset: Attic room is not somewhere to stay on hot nights - very warm after having showers. Just being able to open the window in the bathroom would have helped. The staff did provide us with a fan though that at least allowed some degree of sleeping comfort.

Plussat: Extremely pleasant and helpful staff. Excellent food. Beautiful grounds and extremely well restored period house with lots of history

Plussat: Loved the history, staff, food, grounds.....everything. Will definately be back if we again holiday in the area. Came from Australia for holidays and while there looked up our heritage in Coggeshall. Grandparents family name was Cockshell which changed in translation etc when came to Australia. Loved everything about the district.

Plussat: Everything

Miinukset: Nothing

Plussat: I love the hotel and the ambience, it felt relaxed and welcoming. I really like traditional hotels and this ticked all the boxes

Miinukset: Nothing

Plussat: I would say the friendliness of the staff, them being extremely polite and obliging, plus the incredible food made my stay so pleasurable.

Miinukset: N/A

Plussat: The hotel location is beautiful. Old and charming with slanted floors but modern bathrooms. Staff were second to none , very polite and helpful at all times.

Miinukset: We brought a small child with us and the swimming pool that is located in the grounds of the hotel di dnot allow children in the pool.

Plussat: Cost of room was very reasonable and food was excellent. Loved the idea of real coffee in the rooms

Miinukset: Central heating in room weas poor and the cups for tea/coffee had already been used but had went un noticed.Trying to get someone to serve you at the bar was not always convenient

Plussat: Room 1 is outstanding! Very spacious and comfortable with loads of character

Miinukset: Everything perfect except the stale bread-roll with the evening meal!!

Plussat: Warm comfortable room, excellent breakfast and a large, filling evening meal. Very convenient location for Colchester and east Essex.

Miinukset: The only thing we missed was a hair-dryer in our room.

Plussat: Large comfortable room huge bed and very clean

Miinukset: Tv could be upgraded units are small and ood selection of channels is also poor

Plussat: Peace and quiet, staff were very helpful

Miinukset:

Plussat: lovely decor - beautiful rooms and great service

Miinukset: the heating was a bit hit and miss - and went off at various times making it quite cold - we were in a room (8) with 3 outside walls, so it was freezing mid afternoon!

Plussat: The interior of the hotel was impressive and the bed extremely comfortable

Miinukset: Swimming pool too far away and near what appeared to be industrial units

Plussat: breakfast

Miinukset:

Plussat: Amazing fitness facilities. Great gym and a huge pool. Not at all busy either. The gym staff were the friendliest I have ever met, were fab. Hotel staff slightly more harried but very helpful and friendly too. The rooms were fantastic- spacious, huge bed with duvet and crisp linen. Flat screen TV with built in DVD player won my boyfriend's approval!

Miinukset: Breakfast on weekdays is only 7-9am. Bit irritatingly early if you are there for leisure

Plussat: I went with my Sister and Niece for a spa weekend. Booked treatments in advance. Absolute bliss. Went for a swim, sauna, steam room and jacuzzi. Excellent facilities. Would definitely recommend. Becky on Reception was so lovely and welcoming.

Miinukset: The room doors were quite heavy and tended to slam shut which is all well and good during the day but at night was really loud, especially when people were going back to their rooms early hours. Would be a good idea to have doors that close themselves but don't slam shut.

Plussat: We we're there to celebrate my son and daughter in laws 1st anniversary with both parents

Plussat: Breakfast was amazing. The bed was huge and very comfy.

Plussat: The spa and pool was lovely and relaxing !!!!

Plussat: The Room and poolside facilities

Miinukset: The staff really friendly and helpful

Plussat: Staff on reception desk helpful when booking taxi & did listen to our concerns about noisey room

Miinukset: We were given a room with a connecting door which we didn’t know would be a problem until we returned to our room in the evening . We could hear every word of next rooms conversation very loud and clear , so much that we rung reception gone midnight to ask if there was a solution , they knocked on next door but the guest didn’t answer and so we couldn’t sleep until they went to sleep gone 1 am and then the woke early and disturbed us again

Plussat: Just a great hotel

Plussat: Spacious Rooms. Excellent pool & spa

Miinukset: Nothing

Plussat: Very relaxing. Looked after very well by all the staff. We enjoyed our stay so much, we stayed an extra night. Would definitely recommend SbN Hotel for a mini break.

Plussat: Excellent location 10 mins off the a12 in pleasant rural location. Good facilities, good sized well equipped rooms, friendly staff

Miinukset: Restaurant a bit pricy but lounge bar meals reasonably priced and good quality.

Plussat: Roomy, clean, small details (quality of beds sheets etc) but above all, the marvellous staff team. Made my long business stay a real pleasure. Food good in restaurant too.

Miinukset: Very slow room heaters, if you forget to inform the staff and get your room 'pre warmed' you may have to sit in your overcoat for 10-15 minutes until it gets going, but hey, maybe it's an environmental thing! Breakfast bit uninventive, same every day.

Plussat: the staff were very helpful the room was very clean and tidy comfortable a very worthwhile stay for the price

Miinukset: I thought the room would include breakfast as this is a must as a feature in the current climate and for he price...on the basis of this we decided to eat away from the hotel for meals as this offered the best value for money

Plussat: A fine hotel in stunning surrounings with 2 golf courses attached.All the staff were very friendly and made you feel at home immediately.

Miinukset: No complaints

Plussat: Chef took the time to discuss my dietry needs&supplied me a lovely me. Dining rooms was good.Hotel was very busy but we were not disturbed by noise. Room outlook was over car park, not so good. Ordered papers but werre not told we had to collect from reception. Spa had products on show however when I wanted to purchase something I was told that as yet they did not have any to sell.

Miinukset: For me mattress was a bit 'tired' fortunately had taken a travel memory foam mattress. Would recomend both the hotel and your services and hope to arrange astay via yourselves next year

Plussat: Made to feel very welcome and comfortable. Wonderful setting.

Miinukset: Just lack of toiletaries in bathroom but I did have an economy room. And would have been nice to have rack of toast brought from the kitchen at breakfast instead of having to queue for the single slow toaster (with army of hungary golfers in front of me!)

Plussat: Value for money accommodation

Miinukset: Food - roomservice meal was expensive and not the highest quality

Plussat: Clean, friendly staff, good food and enjoyed the pool!!!

Miinukset: Nothing. Shame about the weather but no one can do nothing about that !

Plussat: Location and hotel facilities (spa)

Miinukset: Restaurant closed earlier than we'd have liked (9pm), but room service was excellent and the food was very good.

Plussat: It had a nice bathroom

Miinukset: Very basic room the travel inn offers more comfort for less money

Plussat: Brilliant service from the staff and a fantastic breakfast!

Miinukset: Room was quite warm so we had to put the air con on full which was really loud and it wasn’t overly effective.

Plussat: Great breakfast very good value for money hotel.

Miinukset: Rooms were very compact.

Plussat: Location

Miinukset: The food

Plussat: This hotel exceeded our expectations with fabulous restaurants in Manningtree. Perfectly located for family outings although we didn’t have children with us there were lots of families staying at this hotel. Would use again

Miinukset: The menu for the food needed to have more variety

Plussat: Easily accessible with ample parking Friendly staff Fine for a one night stop over

Miinukset: Uncomfortable sofa bed in family room

Plussat: The shower was amazing, breakfast was good once we got a seat. Staff very friendly. Looked a little rushed off their feet in the evening when we ordered dinner.

Miinukset: Our pizza that we ordered for dinner was quite burt so very hard which was disappointing, we were too hungry to complain so ate what we could. We couldnt hear the tv and was unable to turn it up or down from volume 20, so day time we couldnt hear it and night time when I wanted to sleep and my partner wanted to watch tv it was too loud.

Plussat: Property was clean.

Miinukset: Aircon didn’t work and no staff knew how to operate it. Shower was broken.

Plussat: Good location for Harwich ferry. Nice breakfast.

Miinukset: Travel cot not in the room although we were told it was at reception and we reserved in advance. The travel cot brought to us was the only one left and was broken - not ideal.

Plussat: Layout of facilities.

Miinukset: Bar not stocked.

Plussat: Friendly staff

Miinukset: On an extremely busy A-road

Plussat: I liked everyone & everything to do with the Kings Arms, very friendly even the local folk, oh & the food is gorgeous by the way

Miinukset: There was nothing not to like about the Kings Arms, the place was lovely, the owners John and Christine are lovely & Chris the barman was a pretty cool guy, (actually I'm writing this review from there my van broke down and I'm having an extended stay,

Plussat: The breakfast was well cooked the Staff were very friendly . The room we had was outside the pub itself although a small room it was fit for purpose and very comfortable. We had access to the car park through the pub garden which was well kept and if we had been there for afternoon was a secure garden for children because the exit was double gated.

Miinukset: When coming back late in the evening it was quite dark going through the garden gates to our room, a small light may prove useful under the arch between the 2 gates once through these gates a light did come on.

Plussat: Food, staff, location

Miinukset: Only bad point was the traffic noise

Plussat: Lovely hospitality and good food

Plussat: Cute cottage feel in the country

Miinukset: Our Room no 4 with a double bed was a damp shed. We complained and got another room facing the road next to our friends room and we didn’t get a wink of sleep- none of us did, we were all up at 4 am and not a soul was about apart from the dog barking in the bar when we came down, we didn’t see a soul and left at 8am ish without our paid for breakfast all exhausted. When I rang to speak to the manager about a refund for the double room we didn’t get at least, I was refused and hung up on. The reviews look great which is odd, we felt tricked and should have known when we were charged before we even were shown our rooms! Don’t be tricked you won’t get any sleep here, that I can tell you honestly.

Plussat: Good location being close too main road routes. Wifi reliable. Friendly staff

Plussat: Clean and tidy easy to find

Miinukset: A lot of road noise

Plussat: Lovely quaint pub, pretty gardens and outside covered seating area. Comfortable bed and pillows. Excellent breakfast and friendly staff

Miinukset: I didn’t read the reviews before I booked otherwise I would have invested in some ear plugs. I had chosen this pub B&B because I though it would be quieter than the hotel situated near the A12, but it is on a very busy road.

Plussat: Very comfortable bedrooms and they left a good selection of food and easy to find the property ,The hosts were very friend;y and were waiting for us to show us around on arrival . Very happy to stay here

Miinukset: No problems

Plussat: Gail & Richard were the perfect hosts, ensuring I had every thing I wanted/needed. Accomodation was spotless, comfy bed, and ensuite in my room. I was made so welcome & nothing was to much trouble for this lovely couple. Free parking space, great location, I would gladly & highly recommend you visit this lovely accommodation, I will return for sure. Thank you Gail & Richard for an enjoyable stay x

Miinukset: There was nothing to dislike.

Plussat: The suite was excellent accommodation with an en-suite bathroom. There is another room which utilises a separate bathroom. The bed was very comfortable. The hosts have moved from a B&B to a self catering arrangement and supply a microwave, counter top oven and fridge as well as all crockery and cutlery.

Miinukset: Nothing

Plussat: Very friendly hosts, willing to help, very neat and prompt. Reception was excellent. Nice cosy bed. Nice neighbourhood with easy access to town. I will definitely love to stay here next time

Miinukset: Nothing

Plussat: A sofa in the bedroom so we didn’t have to sit on the bed to watch television! Plenty of fresh milk in the fridge for coffee.

Plussat: Good continental breakfast, friendly attentive hosts. Good location and easy to find. Parking on the premises.

Miinukset: Slightly disappointed with little grubby bits in the corners of the shower, and toothpaste residue in the glass in bathroom.

Plussat: Friendly welcome with Richard & Gail although this was 9pm on a Sunday night after we had seen Mamma Mia 2!! Hosts happy to chat & explain, made us welcome with home made tasty scones

Plussat: Excellent welcome, lovely folk, Good location from which to explore.

Plussat: Kind, friendly and helpful couple. Comfortable bed. Good location.

Miinukset: No toilet brush in the bathroom. No glass on the breakfast table for the orange juice.

Miinukset: sandwichs not good

Plussat: Very clean, staff friendly and called a cab for us. Lovely hot shower, tea and coffee facilities in the room! The room was very hot but it is the summer so couldn’t do too much about that but overall we were very pleased.

Miinukset: The bathroom didn’t have a toilet brush, that’s all.

Plussat: Staff were great. Very helpful, went out of their way.

Miinukset: The hotel was quirky and a track to the Colchester Castle for the show we were going to see. We seemed to need a taxi or good walking boots!!

Plussat: Beds were comfy and spacious. Bathroom was clean. Overall room was great. Tea facilities were handy. The reception member was friendly and helpful.

Miinukset: The TV didn’t work so couldn’t use that. Weren’t much of an issue though. There wasn’t no one at reception when we arrived so couldn’t get into the hotel straight away.

Plussat: Staff were great ..room clean.and comfy..location great...nice bar area and grounds

Miinukset: The key card system was not working.could do with being able to switch lights on seperate

Plussat: Beds and duvets were comfortable; breakfast was excellent; staff were accommodating. I would definitely stay here again.

Miinukset: I popped in to the restaurant on Sunday afternoon - service was friendly, but a little slow.

Plussat: It was a very pleasurable stay, very comfortable room with a nice garden view and a lovely big tv to enjoy

Miinukset: The tempting snacks advertising to be bought

Miinukset: The shower was a bit pathetic and the cabinetry in the bathroom wasn't clean

Plussat: Very nice hotel comfortable bed friendly staff helpful would recommend will stay there again

Miinukset: All good

Plussat: Nice refurbished hotel, good evening meal menu, breakfast is great. Staff very polite too.

Miinukset: Location of hotel out of town so you will need a car.

Plussat: Food

Miinukset: Room especially the bathroom

Plussat: The bed was very comfortable and the bathroom was obviously recently refurbished and was beautifully finished

Miinukset: Didn’t get off the best start, the location of the hotel is slightly odd and getting into the car park wasn’t very easy, we then realised the reason we couldn’t find the entrance was because a van was I fact blocking it luckily we found an overflow car park so parked their. The check in customer service wasn’t the best, we were 20 mins early for check in but I had been in conversation with them a month ago explaining we would be early but would happily use any room to get ready for a wedding but the lady immediately said I don’t think your rooms ready, after going to find out luckily it was. I mentioned that we parked in an overflow car park because a van is blocking the entrance, no apology at all just stated move the car down if you’d like theirs plenty of spaces, not quite understanding the van needed to be moved. Room wasn’t quite at the standard the pictures portrayed online, we paid more for the superior room but looked nothing like the picture at all decor wise which was pretty disappointing. Rest of the night was fine. Breakfast in the other hand was disappointing didn’t seem the best organised we grabbed a drink and sat down a lady came over and asked for our room number and said tea or coffee then explaining the breakfast is continental so we assumed that’s what our room price included, went up to get some food, wasn’t the best selection really sat down and she came over again and said what hot breakfast we’d like I asked if it was included which she replied yes but we’d both just grabbed so much food from the buffet we didn’t really need hot but if she’d told us we could have a full breakfast to start with we wouldn’t have gone continental was very bizarre and confusing.

Plussat: friendly staff, good food in the restaurant. did not have breakfast, as in My opinion was not value for money at £12. Paid less for breakfast, at a resent stay in London. would still come back again.

Plussat: Great location. Good breakfast. Convenient parking.

Miinukset: Nothing. It was as advertised.

Plussat: Friendly staff and central to town Good breakfast and again really nice staff who deserve recognition for all their hard work!

Miinukset: It’s an old building so obviously dated but decor a little tired (shower needs attention and small repair).

Plussat: Atmosphere the building very friendly staff great food

Miinukset: Everything needed in room but very hot but we had a fan

Plussat: Bedrooms comfy, liked how bar kept open for us after concert and like chilled water in hall.

Miinukset: Staff short staffed, In evening bar staff & reception same person and breakfast in morning was very slow service and order mixed up. No black pudding.

Plussat: Breakfast good and evening meal and menu good. The hotel is very old and quirky and this greatly added to the experience.

Miinukset: Bedroom was VERY small and hot on a stuffy night after a seven hour drive. The window overlooked the rear entrance so had a fair bit of noise until midnight.

Plussat: Location, hotel has interesting history and apparently housed prisoners that were transported to Colchester castle through a tunnel underneath.

Miinukset: Shower control didn’t work properly so possible to turn down to a reasonable temperature. Bathroom a bit cramped especially location of the sink.

Plussat: The decoration and the Tudor style

Miinukset: Bed was very wobbly, not comfortable for standard room, TV was placed at the side of the bed not in front. Very noise room, you can hear the cars from outside

Plussat: Good value B & B in an historic inn located in a similarly historic village. Good choice of places to eat locally. Convenient, free parking on site.

Miinukset: Initially offered a 'less than ideal' room ( request that you are not placed in room 4 - it has two small windows that open onto what is effectively a 'light well' between the room and a wall a couple of feet from the windows)

Plussat: Great room Excellent friendly staff Very good food Very good atosphere

Miinukset: WiFi could be improved

Plussat: Fresh fruit salad on.menu for breskfast but none on display

Miinukset: Larger fan in bedroom

Plussat: Location to where we were visiting

Miinukset: Room was so hot, overlooked the rubbish area, facilities were tired, breakfast was slow arriving, we had to ask the young girl if we could order - waited for ages

Plussat: The room was spacious and beautiful. Staff very friendly.

Miinukset: The loud plumbing in the bathroom. There was an extra cupboard with a plumbing system that was loud when nearby rooms used taps etc in their rooms, so we had noise from our bathroom and others. The noise from others woke us numerous times throughout the night. The restaurant had no gas for 5 days leading up to our stay so no grilled food available. We had to find a last minute restaurant nearby to eat as the menu without grilled food was very limited. Feel the hotel should have informed us of this prior to our stay and definitely at the time of booking the table on arrival. We were only made aware after being seated for dinner.

Plussat: The location for my purposes was good.

Miinukset: Dripping noise outside bedroom window. Limited food on menu for two days because of broken grill. Mediocre food Poor service Lighting in room bad Broken drawers No mirror in room to dry hair Shower screen opaque with water scum Not very clean Tired and in need of update Offered three types of egg on menu for breakfast but only could actually have scrambled? Unable to cancel without paying in full if needed to

Plussat: Staff a d breakfast and location room awful and should not be let out tried to change but couldn’t Ok location though ok still.l though Coggeshall changed co siderBly and. Dry quiet Now more residential and not the bustling antique village it was

Miinukset: Room have already explained

Plussat: Very attentive and friendly management.

Miinukset: Rooms a little bit tired but a very old building so not too bad.

Plussat: Everything was as expected. The staff were very helpful and the accommodation was perfect. The meal in the evening was great. The bed was very comfortable. Breakfast the next morning was just what you need everything was there and once again the staff were very helpful.

Miinukset: The only thing as the place is very old the stairs to the rooms is very narrow and in the room the floor was sloping.

Plussat: The property had character, was clean and was excellent value for money

Miinukset: Parking was limited

Plussat: Staff was extremely helpful and accommodating, not to mention friendly. They took us at the last minute and gave us a great room. They also have a lovely pub and great food. Would stay there again. Only sorry I couldn't be there for karaoke on Friday!

Plussat: Room was excellent

Miinukset: The experience of eating in the pub was a big disappointment. We had to wait to long for our food and when it arrived it was wrong. They cooked another meal and part of that was burnt

Plussat: Just the location and the fact that you had parking.

Miinukset: The room was basic. Smoke alarm started beeping at 7.15 am which wasn't a problem as we were going to get up (although a little earlier than we would have done). We told management who assured us it would be sorted out. We assumed it had been rectified but our second night stay the alarm started beeping again, starting at 2am!! We couldn't stand it any longer so left at approx. 3.20 am. So we didn't have our breakfast which we had paid for. I would have thought this was a simple thing to rectify. Only hope they have changed the battery for the next people!!

Plussat: Lovely chalet room with excellent bathroom for disabled access. Very pleasant area to sit outside .

Miinukset: All good!!

Plussat: Good location

Miinukset: Bed rather creaky! Our room had french doors onto a balcony which was lovely, but as the balcony was shared with other rooms it would be good to have sheer voiles at doors and windows (as well as the existing blinds/curtains) to give privacy in the daytime for those inside the room when other guests are walking past. Finally it wasn’t mentioned at checkin on Sunday morning that the pub stops serving food quite early on Sunday evening and when we went down for dinner at 7pm, we were initially told that the kitchen was closing. We did eventually have dinner at the pub after the manager agreed, but would be good to know these things in advance. Also the bar had only one staff member serving at 7pm which was not adequate for the large number of customers and it led to long waits.

Plussat: The view and food was amazing

Miinukset: Lack of clean towels we had to ask for the missing towel on arrival when first entering the room

Plussat: Staff where excellent, they could not do enough to help you.

Miinukset: Garden out side room was a bit untidy.

Plussat: Nice little pub hotel but a bit noisy & locals a bit in your face

Miinukset: Service

Plussat: A very clean, comfortable room which was excellent value for money. Wonderful breakfast, too.

Plussat: Breakfast excellent. Staff helpful. Room bright and clean. Seagulls noisy in the morning, but you can't blame the hotel for that!

Plussat: Nice and quiet and own patio area.

Miinukset: Bed was quite uncomfortable and room was hot with no fan

Plussat: Swimming pool & facilities were excellent

Miinukset: The hotel was great

Miinukset: The room was at the back and because it was hot we had to have the window open but it had a safety feature so only opened a few inches. The noise from the A12 was constant. The room was stifling hot and although a fan was supplied we had to move a table to get it close enough and sleep upside down in the bed. It was possibly the worst nights sleep I have had in any hotel anywhere! I did not complain at the time because I just wanted to get out of there. The time we stayed here before we had a room at the front and it was at least quiet.

Plussat: Nice hotel, recommend it

Miinukset: I don't like the fact that although my room was paid for by me in advance, the receptionist insisted on asking me for my credit card to put a charge of £30 on it for anything I booked to the room. When I told her I would not be booking anything to the room and that I would be paying as I went, she insisted I hand over the card. i realise this is done in a few places, but to me it is the hotel saying to me that they do not trust me. For this reason I probably will not be using the hotel again.

Plussat: Good value for money

Miinukset: Nil

Plussat: The breakfast was excellent with lovely staff. We stayed two nights and my sister’s room was rather hot the first night, so the staff gave her another room without a problem. Close to the motorway and good parking space.

Miinukset: AC would be nice, but there were fans in the rooms.

Plussat: Breakfast was average for this type of Hotel, friendly staff.

Miinukset: Our room was too hot, No air conditioning unit in the room, which you get in the premier Inn for instance.

Plussat: Room was very warm, but the air conditioning did a good job.

Miinukset: The room smelled quite badly when I came in. Without air conditioning the room would have been very warm.

Plussat: Good location

Miinukset: Nothing

Plussat: Comfy beds

Miinukset: I need an accessible room and rang up to ensure that I would have one as I am disabled and use a walker to get around so a standard size room and bathroom would not be big enough for me to get around safely. The receptionist I spoke to ensured that I would be given an accessible room. On the way there my support worker contacted the hotel to see if we could check in early, which was a nice easy process. They also checked to see if the room was accessible and was told it was not and that the accessible rooms could not be guaranteed, despite the other member of staff saying this would be okay. When we arrived, we were allowed to check in early but the room was not accessible. They have 110 rooms and ONLY TWO accessible rooms, absolutely ridiculous!! They said I could use the bathroom facilities in the leisure area of the pool, but why should I have to walk to another part of the hotel just to use the bathroom and have a shower. It's not fair. No one else at this hotel had to do that so why should I just because I am disabled and they couldn't provide proper facilities for me. I struggled to get in the bathroom as it was too small for my walker. Using the bath was very dangerous as well, as I need a walk in shower or wet room. Also the fact that the shower is not on a moveable head made it very difficult and my support worker had to use the bin to wash my hair! Disgusting. I was told when we checked in (Saturday afternoon) that an accessible room would be available on the Sunday, my support worker explained that we would be out for most of the day, so this would need to be in the late evening. When we returned from our day out, we were told the room had been given to somebody else because we needed to move in to that room at 2pm! We were not told this and also would not ruin our plans for the day which we had travelled for. This totally ruined my weekend holiday away and they only compensated us with a free breakfast on the Monday morning, wahoo! (NOT).

Plussat: Breakfast was good.

Miinukset: Very hot stifling room. No AC unit . Not working.

Plussat: Lovely location, swimming pool a plus and most of all lovely staff ( specially Jasmine). Also tha k you for making effort and preparing extra bits for my daughter's birthday!

Miinukset: Food and drinks very expensive for what it was.my card was charged before check out without confirm if I want to use the same card. Room facilities very basic and beds not very comfy.

Plussat: The staff and bed, shower needs new mastic,

Miinukset: Basin blocking up due to the pipe work, men’s toilet at the bar area DISGUSTING, STINKS OF POO AND BLOCKED DRAINS. All basins blocked 24/7

Plussat: The swimming pool, the gym, breakfast.

Miinukset: No lift!

Plussat: Colwyn was very attentive and helpful

Miinukset: Slow service at the front desk, staff often doing other things so waiting a while to be seen. Asked for “happy birthday” banners and “birthday girl” banners were put in the room not gender neutral as it was actually for a boy, although what they done was lovely !

Plussat: Massively convenient location for Colchester whether on business or leisure. The place is a victim of its own success. The rooms are as good as any Premier Inn I have been to and cost about the same to a little more.

Miinukset: They operate a weird system where you need to make sure your car's number plate has been registered or else face a £100 charge! They're expensive for what the hotel is, but this is because they're booked out months in advance due to the location.

Plussat: Good Health Centre for swimming and Training, Good breakfast.

Miinukset: No walking path to the city

Plussat: Convenient location to colchester hospital

Miinukset: Some carpet tiles were loose Front doors felt thin - could hear a lot of noise from the corridor

Plussat: Excellent location and brilliant Reception staff.

Miinukset: Leaving.

Plussat: excellent

Miinukset: no grab rails in the shower My wife unable to shower because of this

Plussat: Very peaceful & calm place

Miinukset: Lovely views of the course from our room, room was very clean & modern.

Plussat: Comfy bed

Miinukset: The room was very warm

Miinukset: you could hear noise from near by rooms and room above you cant make or receive telephone calls in the room not helpful when your phone has broken Fire alarm went off stood outside for an hour told we could go back to rooms my room and 3 others had to wait an extra 30 mins for keys to be reset,

Plussat: It was a nice quiet area close by to two different towns with places to eat and drink. There was a bar and place to eat on site also with a swimming pool and sauna all included in the price of a nights stay.

Miinukset: The walls are pretty thin all round and above you can hear everything....!!! Rooms can get quite hot.

Plussat: Location and rooms were good. Powerful shower

Miinukset: Noisy deliveries and inconsiderate staff who didn’t think that most people are asleep between 5 and 6am. We were a large party and it woke us all up. I reported it but not confident that it will be acted on. Breakfast on the Sunday was chaotic as not enough places to sit

Miinukset: The venue is in gorgeous grounds but the rooms are very dated

Plussat: Nice bed !

Miinukset: Old fashioned, Mould On shower ceiling

Plussat: Not a lot

Miinukset: Poor staff. Stuck outside for an hour at 2am while the fire brigade came after an alarm was triggered. Not told anything by staff as to whether it was an actual fire. Fire brigade left and we were still left stood in the carpark for a while before being told we could go back in. Still no explanation. Beds were saggy and uncomfortable, toilet was tiny and the bathroom was very very dated.

Plussat: The beds were really comfortable, they smelt lovely and fresh and clean. The staff were really helpful and friendly at all times.

Miinukset: The bathroom had a lot of mould on the ceiling and around the bath edge. The shower curtain was useless, the bathroom was soaked after one use. Breakfast wasn’t great for almost £10 per person

Plussat: Pretty village and countryside. Plenty of parking.

Miinukset: No mention when I booked or on arrival of the fact that a wedding was taking place. My room was near to the function room. It was noisy. Drunk wedding guests were noisy retuning to rooms. 2am fire alarms went off due to a guest smoking in their room. About an hour standing out in the cold whilst 2 fire crews checked each room in the hotel before being allowed back into rooms. Surely in a big hotel the alarms are zoned? Why could they not see which room set the alarm off and quickly then get guests back in. Night porter did not answer when I called to see if he could come pre the alarm to quieten rowdy guests. People in adjoining room thought it was funny to keep pulling the door as if trying to enter my room. Night porter did not respond. Even while we stood outside the night porter not the 1 other staff member kept us informed. Very poor. I asked for a refund after such an awful night and was offered half of what I had paid for the room as the most they would offer. It was really badly dealt with. I will not be making a return visit.

Plussat: Loved the old building with its beams and old world charm Room was a good size and the staff were all nice

Miinukset: The decor was a little tired and could do with a lick of paint The bathroom was quite shabby and had black mould around the bath edge

Plussat: Bed was comfy

Miinukset: View from window was naff, noise from clubbers was naff, great in the room was uncomfy, no remote for tv, no complimentary toothpaste, no instructions on using telephone,head boards weren't even attached to the beds, taps so sensitive couldnt get a shower without it being too hot or freezing, toilet didnt flush properly, quilts had hairs inside the quilt covers, our room was the furthest from reception, no help in getting to the room, carpets dirty, wallpaper old

Plussat: Friendly staff

Miinukset: In desperate need of an up date

Plussat: It was central

Miinukset: Very dirty and strange things happen

Plussat: Beautiful historic building.

Miinukset: One party member ill after supposed gluten free breakfast. Little staff knowledge of allergens. Staff very overworked to provided expected level of customer service. Net curtains with holes and moth eaten curtains spoilt ambience of what otherwise would have been a fantastic room.

Plussat: The hotel is a beautiful, historical building with comfortable rooms and very close to Colchester castle and museums.

Miinukset: There is supposed to be wifi available in all rooms but it is not very stable and a lot of the time it was impossible to connect. The receptionist put this down to being fully booked but this isn't a justification for the failure to provide an advertised service. It did not appear that the hotel was cleaned properly every day, at least not what one would expect for the price.

Plussat: The very kind and helpful staff. They spent considerable time helping us with timetables to our places to visit and printed off bus services /train services with last journeys of the day for additional help. Local info was freely mentioned with recommended points of interest. The cooked breakfast was delicious, so was the coffee and came with speedy service. We were central in the town and near the bus /train stations [especially for me as I am partially handicapped.]

Miinukset: One wall socket was not working and a bedside light was not working. It was noisy at night with people coming out of pubs and shouting /arguing for a quite a while. It was also noisy hearing people in the next room being rather lively. [thin walls] The hotel was situated up 2 flights of steps and there more inside. We understood that it was an old building and 'listed' so that lifts could not be installed. but it made a lot of difficulty coming in tired after a day with public transport. I'm not sure I would have chosen The Red Lion if I had realised before booking - probably my fault for not noticing the facilities online. The mattresses were really hard.

Plussat: nice breakfast in a nice room

Miinukset: No unloading space outside hotel, unaware of carpark voucher arrangements on arrival. Sash window mechanism broken - staff member immediately used clothes hanger to wedge it open for ventilation - obviously a long standing problem and safety and security issue. No net curtain so no privacy from High St businesses across the road. Unaware that breakfast closed at 9am and no info in room, so missed on first morning.

Plussat: Beautiful old time hotel. Directly in the Old Town. Service is kind. I like this place. Delicious breakfast.

Plussat: Unusual old style hotel with lots of character the location on the High Street so convenient

Miinukset: Very hot corridors as no possible ventilation or air conditioning. Supposed to have extra large beds but were not. Originally booked “executive “ double but due to hotel change do not think we had anything like it.

Plussat: The hotel has just been refurbished and to a very nice standard, our room had patio doors on to our own balcony.

Miinukset: The rooms and the hotel itself was very hot as there is no air-con in the rooms, our room had a patio door that we could leave open but other rooms just had a window. We didn't see any staff as you check in and out via a machine. there was no restaurant or bar, but there will be when the George is refurbished as it is now shut down.

Plussat: The Reception very helpful & empathetic to our needs. Especially working in makeshift conditions. Cleaning ladies efficient & friendly.

Miinukset: No refrigerator or air conditioning Only one comfortable chair for 2 people, however on request staff bought in another next day.

Plussat: Great location. Lovely looking hotel. Adam on reception (if you can really call it that) was hilarious.. really funny guy.

Miinukset: No air con! The fan sounded like a tractor starting up and our room was above a pedestrian crossing which was beeping every 5minutes from about 5am. The hotel the George is under refurbishment so we were moved to a different hotel however this changed again the day before our stay and we were then given a room in the St Nicholas. Great location.. lovely rooms but too hot and too noisy. Also the reception looked like a charity shop? Very bizarre.

Plussat: Tidy, clean hotel

Miinukset: Significant delay on check in as most of their house staff decided not to turn up. This in turn affected our evening plans. Room was hot, room thermostat set low, but actual temperature got to 28 degrees early morning. Strangely, there appeared to be no ventilation ducts in the room, so not sure why there was a control on the wall?

Plussat: Moved to St Nicholas Hotel: The George Hotel was being refurbished. Clean and tidy

Miinukset: Wasn’t given a room until 16.45 Not happy. Our complimentary early check in was given away to someone else. So check in should of been 14.00. If only. Loads of people waiting for their rooms as they were not ready for the guests. Very disappointed. As this was a Birthday celebration out for dinner and a castle concert couldn’t get in a room to drop off our belongings and get cleaned up. No air conditioning Wouldn’t recommend staying here to anyone due to the fact you can not get into a room and it’s too hot.

Plussat: Location was right on the high street. Room was clean and fresh this is because it was only new staff still unwrapping things. staff friendly and helpful.

Miinukset: Because it was being upgraded you had to go over to a restaurant for breakfast in the morning which was okay. It looked like no one would have been on site during the night time as reception was in a shop.

Plussat: Hotellin yleistilojen tunnelmallisuus oli hyvä, menneen ajan patinaa. Aamianen kelpasi.

Miinukset: Jos tulee aamiaiselle myöhemmin ja asiakkaita enemmän, palvelu hitaanpuoleista ja aamiaistuotteita vähemmän tarjolla... Ensimmäisenä aamuna aikaisin paikalla ja kaikki pelasi hyvin.

Plussat: reception when open didn't seem to know what they are doing , I needed a piece of paper to be given to me once checked in so i could have breakfast , without the paper I couldn't have breakfast, yet the staff said another member of staff who deals with it wasn't there yet, but they didn't use any common sense and it was a case of no paper no breakfast, so i ended up not having breakfast, all the three days there not one staff member came tome with this paperwork I needed. Poor management is a understatement.

Miinukset: The bed was very uncomfortable and my room wasn't very clean. If I hadn't spent my budget I would of moved to a different hotel/b/b

Plussat: Good location for town

Miinukset: Run down and grubby

Plussat: Close to town

Miinukset: Couldn’t sleep as noisy rooms floorboards creaking and was to hot too close windows so constant noise of traffic and drunks

Plussat: Lovely hotel was exactly what we wanted for our weekend away,

Plussat: Friendly people, clean rooms. No problem.

Miinukset: The room was too hot but other than that, we were very pleased.

Plussat: Clean and tidy staff friendly

Miinukset: Nothing

Plussat: The others in my party very much liked the breakfast

Miinukset: Firstly the entrance to the car park includes a gate that is hanging off the wall, the reception wasn't easy to find, there is not a bar, the reception that is 24/7 was closed when we arrived at 1pm and was closed and shuttered when we returned to the hotel at 10:30pm. A chair in my room was missing a leg and propped up against the wall making it very dangerous. The walls were cracked the window looked like it had been spat on (inside the room) and the paint work was atrocious. Another member of my party found that their shower didn't work properly. All in all I will avoid this hotel in the future

Plussat: The bed I had was comfortable and was clean

Miinukset: The room had some stains on the wall, the shower room was unusual the door opened outwards and you stepped up to get in then the floor was all one level sort of like a wet room. The curtains didn't close fully so was woken up pretty early from the sun shining. Also the stairs and hallways leading to the rooms were very dark

Plussat: Nice clean basic hotel. Friendly atmosphere. Good variety at breakfast, buffet style and you can have what you want. ( unfortunately our hot meal was a little on cool side)

Miinukset: Some minor issues if improved would make all the difference, e.g. kettle in room was rather small and one cup was on a plate rather than a saucer, which is a bit insecure. Bathroom window kept opening itself - could be seen from room opposite. Plug sockets not in correct location so couldn't have cabinet and lamp beside the bed.