Colchester hotellia

Plussat: Very comfortable, well appointed, excellent food and helpful, courteous and welcoming staff. Off-road carpark.

Plussat: The breakfast was superb. The location was beautiful. The staff were incredibly helpful and accommodating. The room was presented wonderfully and the bathroom was excellent.

Plussat: the staff were very helpful, bedroom was very comfortable, a beautiful location

Miinukset: we didnt think the food was good value, expensive evening meal.

Plussat: Rooms lovely and clean, Decor lovely. The soup & ham was nice what we had for dinner. Staff very nice. Location pretty.

Miinukset: Goats cheese made us feel sick, the rooms sooo noisey you won’t get any sleep even the ear plugs they provide you they won’t really help as you can still hear people snoring. It’s very over priced for what it is! I feel really ripped off I’m not going to lie and breakfast was cold.

Plussat: Had a superb evening meal, breakfast great and staff were friendly and helpful, very good would definitely use again

Plussat: Everything the staff are fantastic the rooms are large with lovely bathrooms and a shower and the food was amazing and very comfy beds

Miinukset: There is nothing not to like here

Plussat: Fantastic staff, great breakfast, comfy bed, will stay again

Plussat: Food, staff, ambience all wonderful!

Plussat: Excellent evening meals.

Miinukset: Rather noisy in room 6 above the bar.

Plussat: Everything

Miinukset: Nothing

Plussat: Welcoming, relaxed and beautiful.

Miinukset: My bathroom was really cold.

Plussat: The building was beautiful. Staff extremely welcoming and friendly. Our room was fabulous. We had Breakfast and Dinner both days. Service/food/ wine amazing. I would throughly recommend staying in The Wivenhoe House Hotel and will definitely return.

Plussat: The staff were friendly and helpful. Location is attractive, set in parkland and a long way from traffic noises.

Miinukset: Having to pay for breakfasts as an extra, instead of being offered an inclusive rate when booking. No choice of types pillows.

Plussat: Good breakfast, really friendly and helpful staff, clean room, only 5mins walk to high street and 15mins to the main Colchester train station.

Miinukset: There are stairs which can be an issue if you have heavy luggage, but it's an old English style pub so that's what you get.

Plussat: Thank you so much for making our wedding weekend so perfect - from the moment we arrived when we were upgraded for free to the suite by the lovely lady on reception who noticed I had a white dress in my luggage. Everyone was so friendly and welcoming and the hotel itself is very clean and comfortable. I wish I didn't live in the same town so I could visit and stay again!!!

Plussat: Location was great, staff really friendly and room was comfortable and very clean

Plussat: Staff were excellent, as were the meals.

Miinukset: No dislikes

Plussat: Clean and tidy friendly staff. Good breakfast good gym and spa area.

Miinukset: Room was cold even with a portable radiator. Could do with secondary glazing.

Plussat: The food was wholesome and tasty , the staff were extremely lovely and helpful and the rooms were very comfortable ,clean with excellent shower/bath. The swimming pool,sauna and steam room were great and cannot wait to retutn in the summer to try paddle tennis,real tennis and the spa treatments. We would highly recommended this hotel for a relaxing and stress free stay.

Miinukset: Leaving

Plussat: The grounds were pretty. Lady on reception very nice. Breakfast was fine.

Miinukset: To be honest we were disappointed after reading the good reviews. The lady on reception was lovely however. At dinner the menu was handed to us on a4 paper. After dessert we did not see a single member of staff. No offer of coffee or tea, we were the last in the dining area (we were not in there late) and were just left. The spa facilities were not adequately explained to us, we were not shown by the staff over there where anything was, we found the pool which was basically a public pool which looks like it is in need of renovation. No one offered to show us around and show us the sauna etc or what else is available to us as guests of the hotel. What we was expecting to be a relaxing weekend was just a night in the hotel. We had two rooms, both the same price, but felt there was a big difference in the quality/size. We understand that it is a quaint period hotel but felt that there were areas that needed attention. All in all we are sorry to say that we, and the others staying with us were disappointed with our stay.

Plussat: The bed was very comfortable ... the bathroom Was huge and the room Was warm.

Miinukset: Not being informed that the restaurant was going to be closed for a private party so my 11 year old daughter and I had to drive around to a petrol pump to get a sandwich !

Plussat: It's a medium sized country home, in Arts and Crafts style, with 14 rooms. The hall/sitting room is very cosy, with big sofas, log fire and a beautiful Christmas tree. We had a comfortable room 7, with restricted views over the back of the property. We had 2 great evening meals, well prepared and presented. In the morning, cereals, fruit, juice and various hot options, all quality and tasty. The staff were all lovely and helpful. We also made extensive use of the swimming pool, sauna, steam room and spa, recommended! The house is very near the A12, but inside you cannot hear the traffic noise.

Miinukset: The mattress was too soft for us, the duvet too thick, we had to have the window open to be able to sleep under the hot cover! Nothing for our guide dog; in other places we have been to a dog bed and treats had been provided, but that is just a small point.

Plussat: Gym brilliant, staff lovely, room very comfortable. Breakfast was another level! Forgot my phone charger and team were very prompt in letting me know and offering options.

Miinukset: Nothing

Plussat: The bed and the breakfast

Plussat: Staff help with making our weekend really special

Plussat: It looked very pretty all done up for Christmas.

Miinukset: Facilities and rooms great, Tabatha on reception was extremely helpful and friendly. Cocktails in the bar were nice too.

Plussat: Lovely hotel as expected. Welcoming staff and great room. With a good breakfast to start the day

Plussat: Staff extremely helpful and friendly

Miinukset: No mobile signal

Plussat: The hotel was beautiful. The room was so spacious, comfy beds and lovely shower and amenities. The Christmas decorations were lovely. All staff were lovely, apart from one lady in the breakfast hall who spoke quite rudely to her younger colleague which I overheard. The spa/pool area were immaculate, my mum said that her facial was the best one ever had in the UK. Breakfast was nice, great having a 'free from' section for my sister who is allergic to dairy.

Miinukset: One lady in the breakfast hall spoke quite rudely to her younger colleague which I overheard. Noisy from events in the evening along the corridors but to be expected during the Christmas period.

Plussat: Evening meal and breakfast were excellent

Plussat: The room was very comfortable and the breakfast excellent.

Miinukset: Rather limited choice on tv channels, not even all Freeview channels seemed to be available. Also unable to access teletext via BBC. The only other problem was not with the hotel itself, but with the country road into Stoke by Nayland. This road is unlit, narrow and downright dangerous at night. I do not scare easily when driving but being overtaken on such a road by cars driving at 55-60 mph was unnerving and if we do go back, it will be in the summer, when evening driving is still done in daylight.

Plussat: Good-sized room with comfortable beds. Varied menu and excellent breakfast. Very friendly, helpful staff. Good bar facilities, plenty of on-site parking. Good location with easy access.

Miinukset: Main road location gives some background traffic noise, but no serious problem and should not deter anyone from this excellent establishment

Plussat: Staff, food, friendliness, clean

Miinukset: Bathroom very small

Plussat: The breakfast was very good from my point of view. Cereal, orange juice and a full English. Guests requiring a more continental style breakfast with fruit or a choice of fruit juices might not be so satisfied. However i did note that for meals the owners put some effort into catering for vegetarian and vegan guests.

Miinukset: The room, while clean and functional, was a bit downmarket. The owners volunteered this and explained they are in the process of building six new cabins behind the pub which will face out into open countryside. They will be soundproofed to deal with the noise of the A120, which is a very busy road. The pub is located on a straight stretch of road between Colchester & Braintree which is convenient, but also means a lot of noisy traffic and the window in my room didn't keep out much of this. Nonetheless I slept well. Another thing that needs attention is the bar. It's a nice old bar with a wood-burning stove but, aside from the two Real Ale pumps, there were only two draught taps, Guinness and Stella. Definitely not worth travelling for. I appreciate the very friendly owners know the pub trade, but I know folks who have a greater range of taps in their home.

Plussat: Breakfast was excellent, dinner was a disaster, the cook didn't turn up so we had to drive elsewhere

Miinukset: The place is being done up, new accommodation building being built, so its in a builders yard, hope the new rooms have excellent sound proofing because the road is very busy and unfortubnately noisy

Plussat: The staff were exceptionally friendly and nothing was too much trouble.

Miinukset: It was all excellent.

Plussat: The staff were very accommodating and the lady who cooked breakfast used free range eggs from her own chickens and went out of her way to make sure I had everything I needed, including soy milk for the beautifully cooked breakfast.

Plussat: Comfortable, nice ambiance.

Miinukset: Nothing really.

Plussat: The staff are very friendly and welcoming. The evening meals are good simple and well cooked. The breakfast is super. Really look forward to returning when the new extension and refurbishment is finished during 2020.

Miinukset: Road noise is an issue, but the Kings Arms are planning to resolve that in 2020 with their new extension and refurbishment program that has recently started.

Plussat: The room was very comfortable, the staff very helpful and I really enjoyed the breakfast which set me up for the day's work

Miinukset: There was not anything that I did not like about my stay at Holiday Inn Express Colchester

Plussat: The young lady on evening check-in was polite, pleasant and helpful, just what you like to see on your arrival after a long drive...

Miinukset: The bed was too soft and lumpy. The male on the reception in the morning was not very communitive and it seemed like being there was an effort

Plussat: Francis at the desk was really helpful.

Miinukset: The coffee is awful

Plussat: This is the second time I've stayed. Each time staff are very nice ,helpful. Room is very good value for money , very clean and comfortable, and the breakfast is great.

Miinukset: I found the drinks a little on the expensive side .

Plussat: The breakfast was very average , limited choice, not Hot . Staff were cleaning up but not greeting.

Miinukset: The meals at the Bar were very poor. My side salad was drenched in dressing and was not able to eat it although its a shame as it looked nice. The Pizza was over priced , it had no base , just a gooy mess .The Topping was over cooked and tasted bitter.Chips were nice.

Plussat: Blue light in bathroom handy for nighttime bathroom trips. Staff very friendly and recommended local places to dine.

Miinukset: Outside didn’t look very appealing (bushes/unkempt ground not belonging to hotel but immediately around) but was very happy with hotel.

Plussat: The shower was lovely x

Miinukset: The sofa bed was not suitable at all. Extremely poor quality

Plussat: A sofa in the bedroom so we didn’t have to sit on the bed to watch television! Plenty of fresh milk in the fridge for coffee.

Plussat: Good continental breakfast, friendly attentive hosts. Good location and easy to find. Parking on the premises.

Miinukset: Slightly disappointed with little grubby bits in the corners of the shower, and toothpaste residue in the glass in bathroom.

Plussat: Discrete hosts and always ready to help. They made good recommendations about where to eat and what to visit. They prepared a very early breakfast and also took care if ordering taxi for the morning of departure. Cozy,comfortable and colorful room. The bathroom very clean. A quiet area, outside the crowded city, and the buses that connect with the center stop in the immediate vicinity of the locations.

Miinukset: We had a private bathroom, but we had to pass through a hallway to get to it. It was not a serious problem but it created some discomfort. We would like to know this detail when we made the reservation.

Plussat: Kind, friendly and helpful couple. Comfortable bed. Good location.

Miinukset: No toilet brush in the bathroom. No glass on the breakfast table for the orange juice.

Plussat: The fact breakfast was left in the fridge the night before, allowed me to graze through the night as I'm an insomniac.

Miinukset: Nothing

Plussat: The owners were very friendly upon arrival- very chatty. Tea and coffee was available which was really good.

Miinukset: The owners were quite overbearing, on one occasion even stood outside my bathroom door after I'd stepped out the shower trying to talk to me. I was travelling alone and didn't feel quite comfortable.

Plussat: Clean and comfortable which is what I look for when working.

Plussat: Welcoming, charming and helpful staff; supremely comfortable beds; a lovely bath (!) in every room; highly recommended!

Miinukset: N/A

Plussat: Friendly staff. Good size room with a large comfortable bed. Good hot and cold breakfast selection. Really good value. Great location for town centre and onward visit's to the Coast/beach resorts.

Miinukset: Only minor thing was bedside light switch on one side of bed operated the main lights as well. Would have been functional to have separate switches. Over bath shower with no slip mat provided. Décor was a bit tired.

Plussat: hot side OK, altho' no poached eggs available

Miinukset: Very poor. No marmalade or jam, no porridge, poor selection of cold food

Plussat: Warm friendly welcome Great family room, good size, warm , clean , very comfortable Good bathroom Very accessible two entrances Great twin room upstairs Definitely stay again and would recommend

Plussat: Like everything.. definitely value for money and would definitely stay they again.. excellent staff and place to go to.

Miinukset: Nothing everything was perfect

Plussat: The room though small was clean and the bed comfortable

Miinukset: The food was appalling - one eve meal totally undercooked and the other had meat that tasted off. When mentioned to manager on duty - she just said sorry to hear that!! The breakfast bacon was over cooked to the point of being rock hard.

Plussat: Great location and the room was lovely, amazing customer service

Miinukset: Nothing comes to mind

Plussat: Absolutely amazing

Miinukset: Nothing

Plussat: The staff where excellent, very helpful and friendly. Breakfast very good.

Plussat: Perfect for a weekend staff really friendly and helpful

Plussat: Very clean room, modern furniture, view over the marina Friendly staff

Plussat: breakfast very good and not to much and staff very pleasant.

Plussat: Good location

Miinukset: Nothing

Plussat: Stayed here as it’s location is as good as it gets for visiting West Bergholt. Bed OK, room OK. Breakfast was grrreat!!!! Yummy.

Miinukset: I should have uprated the room and got a bigger bed.

Miinukset: Prices in restaurant, week days cook is terrible... Little bit too cold in the room.

Plussat: Bed comfortable. Breakfast good and filling.

Miinukset: None.

Plussat: Staff were friendly on check in

Miinukset: The worlds worst shower..... didn't get hot and was a pathetic trickle.....I never complain but this was appalling.....

Plussat: The building is lovely and smart. The room was just what we needed. Basic but everything you need for comfort, plus extras like ironing board and little touches like tea making bits, nice size TV. The bathroom was amazing, so CLEAN and nicely done, again little touches like soft close toilet seat, sensor light wall mount mirror, fixed overhead shower (large), nice decor. On check in the receptionist was very helpful and polite, welcoming, answered any questions we had. Overall a perfect place for an overnight stay.

Miinukset: We were on the ground floor far from the main build which was close to the main road, so quite a bit of traffic noise. There are lots of creaking from floor boards above and out side the door from other guests moving about, what you would expect from an old building. The bed was a basic double (felt like a small double) so is cosy.

Plussat: Not a lot lol

Miinukset: Parking was awful, room was ok but not an executive double by far, and the mattress was very lumpy. Had a terrible nights sleep due to the bed being uncomfortable and noise from the road as well as overnight roadworks which we weren’t told about. Don’t think I’ll ever stay again nor would I recommend.

Plussat: Great service and a comfortable stay.

Miinukset: Friendly efficient staff.

Plussat: A good 20 minute walk from towncentre. OK but looked closer on map. Nice 13th c building.

Miinukset: Room hadn't been cleaned properly but they upgraded us so happy with that.

Plussat: Very cosy

Plussat: It was a convenient place to stay - that is the best I can say.

Miinukset: £120 for one night in a dingy room with an uncomfortable bed! Breakfast was disorganised to say he least.

Plussat: Location was good for us, real fire in the restaurant.

Miinukset: Paid for a superior room but was far from it! Small room, small double bed, bathroom looked new but shower was poor and slow without the water being that hot!

Plussat: Comfy bed. Cosy room.

Miinukset: Sink and toilet seat were very worn.

Plussat: Nice big room, comfortable bed, excellent shower with plenty of pressure & for a hotel bar drinks were surprisingly cheap.

Miinukset: Nothing - everything was excellent

Plussat: The location is very good for us,visiting relatives, the excellent breakfast is a bonus.

Miinukset: The door to our bathroom would not close,but I did report it to reception,so hopefully it has been fixed.

Plussat: loved the lounge reception bar dinning room, the beautiful staircase and the gallery landing with all the mirrors. loved the pool house, loved the xmas decorations good prices at the bar, breakfast was very good.

Miinukset: car parking is a mess. workmen vans etc/ Room is tired and maintenance need be done . some one pinched the fuse out of hairdryer, took 25 mins for reception to sort it,had to go down in the end and 3 people on desk and only one girl busy checking guest in other 2 were blanking me.which slightly annoyed me. mattress in room has needs replacing. But it really didnt spoil my stay.

Plussat: Very comfortable, good value for money

Miinukset: All ok

Plussat: Bed was not comfortable, window was not closing. I was offered room change but I refused as that was third room as I had changed twice for three nights stay. Fed up with changing.

Miinukset: Swimming. Good.

Plussat: Very Quick. Lovely staff.

Plussat: Nice location and comfy room. Good breakfast choices.

Miinukset: Decor in room needs updating, in particular the bathroom was a bit grubby and the shower curtain was old/dirty.

Plussat: Breakfast was delicious

Miinukset: Bathrooms need updating.

Plussat: Good value for money

Miinukset: Could not work out how the shower worked

Plussat: The room was nice food was good

Miinukset: waited a long time for food

Plussat: The staff were lovely.

Miinukset: I had stayed here before and had to go to the supermarket and buy my own soy milk because they didn't have any. I assumed this was because I hadn't warned them that I can't have dairy. However, the second time I stayed I let them know well in advance and was told that I would have to buy my own. When I questioned this I was told there was no budget to buy soy milk. I arrived in the rain and by the time I had been to the supermarket to buy the soy milk I was drenched. I had a miserable stay.

Plussat: Hotel location.

Miinukset: Noise from faulty bathroom extract can and lamp not working in bedroom.

Plussat: The room was a good size and the bed was extremely comfortable.

Miinukset: The room was cold. Only one radiator was working making the hallway and bathroom warmer than the actual room.

Plussat: Very comfortable, quiet and convenient

Miinukset: There was no option to include breakfast in the booking so we had to pay for it daily

Plussat: Modern, clean, spacious and bright

Miinukset: Pillows too hard

Plussat: The grounds appeared well kept.

Miinukset: It is over priced for what it is. Not u to standards, the rooms are dated and very rough round the edges. The bathroom facilites were not pleasant and again dated, mouldy discoloured mastic on bath edges. The breakfast was disgusting to be blunt. The eggs were unpleasant to taste and were dry having clearly been sat on the table for sometime. The juice is obviously watered down and affected the taste. Staff were slow to greet us but instead talked amongst themselves. Toilets in the eating area again were not up to standard. Not a good nights sleep at all due to a large and very loud group of men in the garden room at around 1am then people running up and down the halls shouting and screaming and swearing. I would not stay here again and to be honest i wanted my money back .

Plussat: The price was good very good size room. Staff at reception are very pleasant Clenleness of the room was good too.

Miinukset: I stayed in the disability room to have the disabled access shower room, but felt quit unsafe in the shower on my own as in the shower recess there are no grab rail to help you stay steady on your feet. There were grab rails elsewhere in the bathroom but not the shower it self, no wear to grab onto if you loose your balance in the shower you would certainly fall and couldn't see the emergency help cord if I did fall. But other than that the stay was good. It would be nice to have some bottled water in the room to purchase as the drinks machine was too far away for a disabled person.

Plussat: Reception staff - incredibly friendly and helpful. They sold the place.

Plussat: Check-in staff where very helpful. Room was basic but clean and comfortable bed with good linen/towels. Fine if just using hotel to sleep in.

Miinukset: Avoid the breakfast. Lots of much better breakfast places in Coggleshall for same price or less. We had paid for breakfast and arrived an hour before breakfast closed but only scraps left and told by staff that no more would be brought out as they clear at 10.30am. We went to reception, got a refund and had an amazing breakfast at West Street vineyard in Coggleshall where breakfast is served until 11am.

Plussat: Needed a quiet mum break, staff excellent. I was very well looked after.

Miinukset: Could be updated soon but, was extremely clean, so ok.

Plussat: Ideal location, the room was a good size and the bed was comfortable.

Miinukset: The room and location of the venue were ideal for my wife and I as we were attending a Christmas dinner nearby. However we felt the hotel let it's self down with the breakfast that was charged at £9.95 PP. The self service buffet style breakfast did not offer a huge choice. Whoever was responsible for keeping the area stocked did not do a very good job as I had to ask several times for items that had run out. I Also had to return some plates that were dirty!!. I was told by the member of staff '" we have been having some problems with the diswasher". Why not check the plates before you put them out for customers ?. For those that can remember 'faulty towers' came to mind. I wished I had gone elsewhere.