Elk Grove Village hotellia

Plussat: Rio was amazing!

Plussat: Everything was wonderful! Friendly staff, clean rooms, great breakfast and close to all the right places to eat and shop!

Plussat: location

Miinukset: room could have better lighting and be larger better mattress

Plussat: I like the service that are provided. Great breakfast. The staff Rio is awesome! Rio always provided the best experience at the front desk and throughout the whole stay in the hotel. Clean rooms! Wide parking lot! 4 different entrance to the hotel that makes things easier. Quiet hallway and just a peaceful and enjoyable environment. I recommend Hampton Inn Schaumburg!

Plussat: Mrs Rio is a fantastic colaborator!

Plussat: The staff is excellent very helpful and the room was well appointed and Clean, and the beds were comfortable. Good Breakfast in the morning. Would definitely stay here again

Plussat: Almost-new facility with a particularly spacious and appealing breakfast area and somewhat expanded breakfast offering compared to other Hamptons. Friendly and efficient front-desk staff. Fairly spacious room with a comfortable bed as expected from a Hampton. Convenient location, with Woodfield Mall and other shopping within walking distance (though I seemed to be the only person walking in Schaumburg).

Miinukset: A few minor things. Slightly odd design, with unusually small windows in the guest rooms. My room was pretty cold. Cleaning staff started knocking on guest doors at about 8:15 am on a Monday morning, which seemed too early given that breakfast is served till 10. It might be worth treating the location adjoining Woodfield as more of a feature, with clearer pedestrian access.

Plussat: Cleanliness

Miinukset: Staff placed us over party room and had to complain four times before we were moved at two in the morning

Plussat: Location to Woodfield mall

Plussat: Rio was amazing at the front desk. She was so personable and had the biggest smile on whenever you saw her. She really made you feel right at home. The breakfast in the morning was also very good with a good variety.

Miinukset: The room layout was a bit strange from a traditional hotel room but it was still cozy. Small pool too so gets crowded very quickly.

Miinukset: The free breakfast was not that great..... could have been better,with orange juice!

Plussat: It was very clean and comfortable

Miinukset: No, everything was great

Plussat: Clean and comfortable room

Miinukset: Needed more wide breakfast restaurant

Plussat: Helpful staff, clean room, great breakfast, nice corner market for snacks and drinks, felt secure and safe.

Miinukset: Nothing.

Plussat: Clean and neat room, complimentary electric car charging centers. Nice selection of food for breakfast

Miinukset: Nothing in particular

Plussat: Great location, fabulous customer service, clean, comfortable room and beds. Fantastic outdoor space, fantastic fitness amenities and fabulous pool! We really enjoyed our stay!

Miinukset: N/A

Plussat: The bed and pillows were amazing! Slept great!

Miinukset: Could of had plain yogurt, at the breakfast buffet. But other than that everything was good.

Plussat: Lovely interior finishes, great location, friendly staff, reasonable prices. All in all a great experience. Keep up the great work!

Miinukset: The breakfast wasn't the best I ever had and we could hear a lot of doors slamming in the hallways. Otherwise it was good.

Plussat: I really liked the ambiance of everything. I will be staying again.

Miinukset: N/A

Plussat: Clean and friendly

Miinukset: Too much of noise from neighboring room and it was truly annoying past midnight. Further there were no proper response/ support from the hotel staff despite more than 3 requests via hotel phone to front desk.

Plussat: Friendly hotel staff.

Miinukset: We had to park across the street at the bank due to an event that was being held there.

Plussat: Great location! Friendly desk staff! Rooms were available for early check in. Clean and comfortable. The shower was amazing with wonderful toiletries! I would definitely return and recommend.

Miinukset: No hot tub.

Plussat: Staff was friendly and the breakfast was good.

Miinukset: Stayed here for my husband's bday, he wanted to take our 3yr old swimming. When we checked in we saw a sign that the pool was closed, I wasn't notified of this & it was too late to cancel bc it wasn't a 24 hr notice, the bar was closed that Sat night too

Plussat: The room was much nicer than I expected. The pool was very nice with plenty of lounge chairs and a neat water feature. The fitness center had a lot of great equipment. Breakfast was delicious, just make sure you arrive early to get a seat. The best part of this hotel is their staff. I have never received such great customer service. They are quick to great you and help you in any way they can. I really felt welcome. I'm glad we chose to be there on our Thanksgiving break.

Miinukset: The only thing I didn't like was the fact that the water in the bathroom sink was not hot. We had to wash our hands with cool water.

Plussat: More upscale decor than most Hamptons that I've been in. The whole experience rated more than the 2-1/2 star rating that this chain usually nets.

Miinukset: No.

Plussat: Location Unique character, seemed like a local hotel, not just another chain hotel Courteous shuttle drivers of complimentary ORD shuttle, Very helpful, courteous, well trained front desk personnel Walk to restaurants,park Clean, bright, safe

Miinukset: No

Plussat: Great

Plussat: Great location, clean, updated!! A hidden GEM!! Excellent price!

Miinukset: Elevators were so slow and then when one arrived the housekeeping entered first! Needs a service elevator!

Plussat: location and room/breakfast

Miinukset: Front desk staff upon check in was rude

Plussat: Shuttle-palvelu kentälle sinänsä erittäin hyvä. Huone oli iso ja siisti, aamupala oikein hyvä.

Miinukset: Shuttlen noutopaikka lentokentällä oli aika vaikea löytää.

Plussat: Parking

Miinukset: Fridge was turned off.

Plussat: Staff was wonderful. The room was comfortable and clean.

Miinukset: There was a lot of options that were gone at breakfast. I'm sure it was because it was so busy.

Plussat: Everyone was very helpful and accommodating. The hotel was close to the Donald J. Stephens Convention Center, so that was a plus. It was also near many amenities (i.e. restaurants, parks, shopping centers, etc.)

Miinukset: It was just odd that there was not a fan in the bathroom.

Plussat: Everything was great. New and shiny. Pleasant stay for a great price.

Plussat: This hotel was close to the airport and had free shuttle bus transfers from Chicago Ohare. We stayed Downtown and then stayed here as we had a 6am flight. Shuttle was available to take us early in the morning for check in. About 1.5km from outlet shopping centre, which we walked to.

Miinukset: Only a few restaurants and facilities around if you don't have a car.

Plussat: Friendly staff. Specially in front desk a woman called Sandra. Exceptional!!

Miinukset: Honestly, I didn't like the short time I was in the hotel. Excellent service. 1A!

Plussat: Nice hotel, gym , pool , cleaning staff,

Miinukset: The atmosphere is not inviting. The restaurant served starters with mains and did not clean plates away. Dont get me wrong it's a lovely hotel but a little tweak here and there could make it so much better. Internet is one of the worst I've experienced , it should be free but they charge $14.95 a day and you can only use one device. I had a mobile and laptop so I was reduced to just the laptop.

Plussat: The lobby, common areas and rooms were really nice.

Miinukset: Far walk from car to room, no free wifi in rooms

Plussat: Centrally located

Miinukset: Parking was in the boondocks

Plussat: Very clean room. Loved the Aveda shampoo and soaps.

Plussat: Cleanliness, modern hotel, and restaurant and property

Miinukset: It has bathtubs and not walk in showers

Plussat: The comfort of the room and the beauty of the hotel

Miinukset: No

Plussat: The hotel was very nice and the room was great, minus noticing the stain. The staff was also very nice when we checked in and out.

Miinukset: There was what appeared to be a urine stain on our mattress. The sheet came off one end which is when we discovered the stain.

Plussat: Good location in an open area ... Everything is nearby like shops, cafe's, restaurants, shopping mall ... etc.

Miinukset: The Breakfast ... No varieties and expensive a little bit

Plussat: The atmosphere and the modern business technology in the hotel. Soundproof is a bonus also. Would say one of the best hotels in the burbs of Chicago!

Miinukset: The walk to the parking lot when it's cold out. Not fun... only reason I didn't give the place a 10

Plussat: I loved the clean rooms and amazing breakfast!

Miinukset: There is nothing I didn’t like about the property

Plussat: Spacious, beautiful modern room decorations comfortable shower sprinkler

Plussat: Beautiful lobby with relaxing music, nice rooms, quiet

Miinukset: Parking a little far, bottled water is expensive

Plussat: Room service was awesome. King size bed super comfy.u. nhc CNN DC

Plussat: Good hotel for travelers.

Miinukset: Room could have been cleaner.

Plussat: The Christmas lights outside were pretty. The door staff were very polite and acted like gentlemen. Very beautiful decor around hotel and in the room. The ice was good too!

Miinukset: I was so upset with this hotel. We usually pay way less for better hotels. This was a once in a lifetime opportunity for my husband meeting his famous idol. So I splurged and spent more money thinking the hotel would be nicer and I wanted my husband to experience the best. Our room was supposed to come with a microwave and refrigerator and it didn't so we had to ask them to bring the refrigerator and it smelled like old food. We didn't want to bother with the microwave. Instead what happened was he found someone's used Invisalign under the bedside table while looking for my earring I dropped, the bathroom vents were filthy with dirt and grime, there were handprints on the toilet handle and the handicap bar in the shower was broken. When I told staff they refunded our parking payment but said there was nothing else they could do because we booked through booking.com. I contacted corporate and haven't heard back yet which makes me very upset. I will never ever spend over $300 to stay at a Loews Hotel again!!!

Plussat: Up to date furnishings; friendly, accommodating staff; all amenities offered(including bath robes and keurig coffee maker with coffee and tea options); very comfortable bed; convenient location.

Miinukset: Restaurants required 10-15 min. walk outside of hotel options.

Plussat: Clean, spacious and wonderful staff. They were so kind and generous and helpful. 10/10 such a great stay especially for an airport. Loved it so much and will definitely try to stay at more Loews in the future. Can not recommend it enough.

Miinukset: The mini bar pricing is high and didn’t include tax i.e. $22 bottle wine was actually 28 etc. everything was charged higher than advertised.

Plussat: I had called ahead of time and asked for an earlier check in and also asked to be on a higher floor and they had they were happy to assist me gave me exactly what I asked

Miinukset: We had to wait in line to check in, they only had 2 people at the front desk but had 3 desks wide open and 10 people waiting

Plussat: cleanliness, location, price

Plussat: although there was a mishap on the shuttle (gave my bag to the wrong person at the airport), upon arrival at the hotel, the manager was notified and immediately traced it down and within 30 minutes I had my suitcase. Hey, everyone makes mistakes.

Plussat: The ambience, cleanliness, modern decor of the room, coziness, quick speed of the elevators, friendly staff...

Miinukset: the fee for parking!

Plussat: Upscale ambience, very accommodating staff

Plussat: The rooms

Miinukset: N/A

Plussat: Front Checkin staff was amazing! Jennifer and Dulce where more then helpful

Miinukset: no hot tub

Plussat: The roominess, cleanliness, value and location.

Miinukset: Everything was great!

Plussat: Size of rooms, kitchenette

Plussat: The room was big enough and convenient location for me to access my conference.

Miinukset: Staff was not very helpful and the smell of the building was awful. I stayed two nights and the first night I could not sleep so I cancelled my February visit to this hotel. It smells like people are smoking in the building. The pillows were smelling sweat and looked like no one replaced them for a long time.

Plussat: I loved the location of the hotel and I also loved my room the staff was very friendly. My family really enjoyed themselves.

Plussat: The bed was good

Plussat: My experience overall was fantastic. Spacious, clean room and great amenities (pool, gym, etc.).

Miinukset: It is my belief that when someone books a hotel out in Rosemont it is to be close to the city while avoiding a number of inconveniences that comes with the city. The cost of parking was not acceptable especially because this wasn't clear prior to bookin

Plussat: Every room is a suite.

Miinukset: One of the hotel's airport shuttle drivers is disturbingly incompetent and lazy. Obviously my driver.

Miinukset: Paying for parking. Very high fee!

Miinukset: I did not like that we had to pay for parking.

Miinukset: The carpet in the room was not vacuumed and there was things left in the room after last customers. The letout couch felt like I was sleeping on metal.

Plussat: Nice Room, Good Elevator, Decent Pool&Fitness

Miinukset: Continental Breakfast NOT FREE and was NOT INDICATED AS SUCH. Also the food was definitely NOT WORTH THE $22 PER PERSON I WAS CHARGED

Plussat: Everything and everyone was great.

Miinukset: There was nothing to not like.

Plussat: Lovely, spacious suite with a very comfy bed. Check in staff were friendly and efficient. We really appreciated the airport shuttle which runs every half hour.

Plussat: Size of my room and staff.

Miinukset: No

Plussat: Staff was great and rooms were amazing

Miinukset: Parking costs were high

Plussat: Room was spacious

Miinukset: my kids were hoping for a traditional hotel breakfast. My son was leaving with 16 hrs. of traveling and was hoping for waffles, pancakes, biscuits and gravy to fill him up a little more. but we managed to get lunch in before he flew out so it all worked out.

Plussat: Friendly staff and nicely appointed rooms.

Miinukset: On a busy thoroughfare.

Plussat: Room, food, customer service

Miinukset: Room was nice and clean. Loved the shut out blinds for sleep and the amazing breakfast I'm the morning. Great stay!! Will consider this hotel when we visit again.

Plussat: Nothing

Miinukset: The room was dirty bathroom had mold in the shower. The cable was not working in the room. I request a full refund

Plussat: Great place , staff nice , shuttle service great

Plussat: Great location for an early-morning departure. Shuttle was prompt and reliable.

Plussat: New. Friendly staff. Shuttles to hotel made that easy for us!

Plussat: Had very nice staff and beautiful view out of the room.

Miinukset: Nothing

Plussat: Staff was incredibly friendly, polite, professional and accommodating. The room was very clean and really nice, loved the decor of the whole hotel. The food was very good.

Miinukset: No.

Plussat: Siistit uudet huoneet. Aamiainen oli todella hyvä!

Plussat: The price I paid matched the quality of this hotel. Decent location also.

Miinukset: The hotel is very old and needs a lot of work. The carpets in the hallways are hideous. The exterior of the hotel needs a facelift also.

Miinukset: They didn’t have a room for us when we arrived.

Plussat: The cookies at the front door!

Plussat: Location, quiet, room quality.

Plussat: Nice social hour with drinks

Plussat: The front desk lady was very helpful & friendly and the maintenance man was amazing. They both were so friendly and helpful!! Location was perfect and close to everything. Would definitely recommend the stay here. They even have cookies/popcorn@the front.

Plussat: Indoor pool/jacuzzi Location-close to shopping

Miinukset: Sign for hotel low & hidden by bushes

Plussat: As soon as we arrived we were greeted with a an invitation to join the reception with drinks and good finger foods. We did not have to go out for dinner high added value to our stay. The breakfast was good also. The bed was comfortable and we enjoyed the smart TV to watch the Toronto Maple Leafs win their game. I liked the toiletries. Overall very happy.

Miinukset: A bigger, colder refrigerator would be nice. A footrest by the sofa would add some comfort.

Plussat: Pool and bed

Plussat: Great service

Miinukset: No

Plussat:  

Miinukset:  

Plussat: Everything, staff was nice and very helpful.

Plussat: Usually after a stay I say “ it was nice but...” then finish with a complaint. There were no “buts” with this stay. I even slept well which I typically don’t when traveling. Great stay!

Miinukset: Nothing

Plussat: Location

Miinukset: Room to close to eating area very noisy

Miinukset: Could hear snoring from next room and

Plussat: Location, shower pressure.

Miinukset: Floor wasn’t vacuumed very well.

Plussat: Very nice place

Plussat: Rooms were very clean, staff was excellent

Miinukset: Small lobby, not enough pillows on the bed,no store to buy snacks.

Plussat: Nice clean room. Close to everything.

Plussat: Breakfast was good.

Miinukset: Last year when I came for Thanksgiving the staff were personable, friendly and courteous. Staff this visit seemed cold and clinical. I didn't see the free coffee displayed like you did last year during parts of the day. Disappointed to pay$3.00 for one cup. My room never seemed to stay warm the 3 nights we were there.

Plussat: Easy location

Miinukset: Construction and the room had a strong fragrance smell. Other than that it was great!!

Plussat: The staff with excellent the room was very clean and the pillows what's wrong.

Plussat: Cleanliness and free parking

Miinukset: Does not include breakfast

Plussat: Very nice

Plussat: Cleanliness, staff and location

Miinukset: The bed pillows

Plussat: Warm and welcoming! We enjoyed our stay

Plussat: Make you feel like you are at home and not away and the kids love their room and nice and peaceful

Miinukset: Nothing at all if you staff was nice and helpful

Plussat: The rooms are very nice, neat and clean. The staff is very friendly and helpful.

Miinukset: No.

Plussat: Everything!

Miinukset: There was nothing to dislike!

Plussat: the furniture was actually pretty nice, bed and pillows were extra comfy, with a great channel selection, very cute/equipped kitchen and best of all- a peaceful night's sleep!

Miinukset: housekeeping in the bathroom showers could have been a tad better.

Plussat: The fast respond of the staff

Plussat: Separate rooms as well as the full kitchen and living room

Plussat: Very clean

Miinukset: The gym could use updating

Plussat: My favorite reason for staying here is the mini apartment feel and that bedroom is separate from the living space. Everything is up to date and clean.

Plussat: Pillow was like a cloud. Fully functioning kitchen. Private king bedroom, bath and closet. 2 tv’s. Yes 2. Loved it.

Miinukset: Conditioner dispenser was broke. Walls are paper thin. I’m pretty sure Godzilla booked the room above me. The tub and sink were both plugged.

Miinukset: Even though the room was nice the door leaked air terribly (the wind was terrible that night and the temp was 12 degrees), there were no extra blankets in the room. We could have called to get extra blankets but we got in after traveling all day and just wanted to sleep. (There was a hide a bed so we thought there would be extra bedding). Then the clock alarm went off at 11:30pm!

Plussat: Very pleasant atmosphere. This is an airport hotel but there is a train downtown and a good shopping mall a short drive away. The breakfast is also nice, priced a bit high but better than other hotels.

Miinukset: The shower has poor water pressure, and the temp varies while showering.

Plussat: I love this hotel. Staff is always friendly and rooms are clean and big. Close to O'Hare airport with shuttle every 15 minutes. Food is readily available at all hours. My favorite hotel.

Miinukset: No

Plussat: Location and the Friendly Staff working on a Holiday...

Plussat: The property is nice, staff friendly, room was good, the option of something to eat 24 hrs though somewhat limited is nice, and the options for eating during regular hours is a nice option as well. Honestly though it doesn't offset the cost of the parking

Miinukset: parking was 64.00 for 2 cars (self-parking) then there was a Cook county parking tax 3.84 for each car, then $1.00 rosemont parking tax, then another parking tax bringing the total to $74.68.

Plussat: Very good location, closed to the airport, with shuttles every couple minutes.

Miinukset: The front desk representative did not inform me the parking options. It would be much convenient if he registered my car and charged the parking fee during check-in process. But instead,I had to stop and take a parking ticket every time I went out.

Plussat: Service

Miinukset: Small size rooms

Plussat: Location, staff & room! All wonderful.

Miinukset: Employee strike :(

Plussat: The location is convenient when connecting overnight and the room exceeded my expectations.

Miinukset: The shuttle service took about 45 minutes and the staff was not clear enough on the expected pickup time. One thing is waiting (which I wouldn’t mind) a whole different story is having to exit the building every 5 minutes to look for the shuttle

Plussat: nothing. (but very friendly front desk service)

Miinukset: miserable comfort and quality of the equipment and room had to change 2 times the room due to super noisy. walls like made from paper! super super tiny bathroom with shower curtains!

Plussat: Easy. Know what you are getting.

Plussat: Location

Miinukset: I ordered room service and it was given to me in a to-go bag. They apparently stopped serving food on trays. I thought this was incredibly tacky.

Miinukset: Rm was cold

Plussat: The beds and pillows were great.

Miinukset: The fact that we had to carry our belongings to another front desk at an adjoining hotel only to have to bring them back to our hotel wasn't great.

Plussat: Staff was amazingly kind and helpful. Great layout for two bedroom suite.

Miinukset: For a new property, it’s already showing a bit of wear and tear in the room! Surprising. Also, doors are on hinges that slam - soooo could hear other folks slamming their room doors often. And we were on a corner!

Plussat: Very clean rooms Perfect breakfast

Plussat: Nice price for hotel room with full kitchen, pool, gym, and breakfast! Location was good, near LEGOLAND, mall, and AMC theater.

Miinukset: They really were a bit pushy

Plussat: Staff was so polite and helpful. Clean rooms and awesome suites. Very roomy. They make your stay worry free

Miinukset: Parking- it was a busy time and parking was really scarce. Bathrooms did not have exhaust if it did wasnt working in the room. Sometimes exhaust is needed for hot steamy baths can get stuffy

Plussat: Sam at the front desk was very helpful. Jim the bartender approachable and friendly.

Miinukset: N/A

Plussat: The warm chocolate cookies, and the fact that Gibson's Chop House is located in the same building and my son and I could walk to it to enjoy fabulous meals

Miinukset: No

Plussat: location to the venue that we had plans to attend.

Miinukset: stayed at a couple other doubletrees and they were more up to date.

Plussat: The front desk staff was very friendly and helpful

Plussat: Nice warm cookies

Miinukset: Cost of parking

Miinukset: No free parking

Plussat: Room was spacious and the staff was very nice

Miinukset: Could hear all the planes taking off from O'hare. Checking in process was difficult due to competing parking/registration space from the restaurant in the hotel. Parking available for 17 dollars a day (a little pricy)

Plussat: Staff

Plussat: Great one day stay location as it is close to the mall and has shuttles to the airport

Miinukset: The room was very dusty, especially the bedside cabinet top. We three all had problems (sore throats and coughing) after two nights stay. They do cleaning, but I hope they could be more attentive to the health related clean.

Plussat: THE HOTEL I LIKE OF WAS THE ATMOSPHERE WAS COMFORTABLE. THE LOBBY WAS VERY ROOMY.

Miinukset: I DID NOT LIKE THE BATHROOM CAUSE THE TOILET WAS SO UNCLEAN . THE SCENERY WAS NOT GOOD AT ALL. I WAS ON THE SECOND FLOOR WITH NO SCENERY AT ALL BUT LOOKING OUT ON THE SECOND FLOOR ROOF.

Plussat: Fast check in with warm cookie

Miinukset: I was under the impression that the breakfast buffet was included when I reserved the rooom. I would not have eaten the awful buffet if I had known that it cost $20 per person plus tip. It was literally disgusting. I will never book at this hotel again.

Plussat: Easy check in and front desk staff was fantastic

Plussat: They give you amazing chocolate chip cookies when you check in. Staff is very friendly and helpful.

Miinukset: Need new beds. I kept rolling to the middle because the bed was sinking in the middle, my back is still killing me.

Plussat: The staff could not be friendlier. Everybody was nice. And pleasant and friendly.

Miinukset: I booked a room with two queen size beds. When I got there I was told I could only have a room with a king and a pull out sofa. That was not going to work for us. Eventually I was given a room w two queen size beds.

Plussat: Hotel was very clean and staff were all very helpful. Upon arrival our mini fridge wasn’t working and they had it replaced within 30 minutes.

Miinukset: Room was pretty small and the bed was a little hard.

Plussat: Nice lobby, lots of room to lounge. Decent gym, pretty cozy feel. Few casual lunch spots right next door and a Starbucks walking distance.

Miinukset: The rooms are dated, especially the TVs.

Plussat: The location

Miinukset: The price

Plussat: Everything was fine

Miinukset: The price was very high for one night.

Miinukset: No conplimentary water

Plussat: Clean and quietno

Miinukset: No

Miinukset: The cafe was ridiculously priced and the food was not very good.

Plussat: Clean with a friendly staff. No real place outside to have a smoke in the winter but that's fine. Lots of stuff to do around the house as well some even in walking distance.

Miinukset: No microwave. You have to share one microwave with the entire hotel. Which is a pain in the butt. Cheap for what we paid.

Plussat: Staff was friendly and helpful, but allowed us our privacy. Appreciate the professionalism.

Miinukset: N/A

Plussat: There was nothing we didn't like. It was in a nice area with shops/restaurants..the staff were awesome. It met our expectations while on our family trip. We tend to stay Marriott.

Plussat: Location, staff, cleanliness.

Miinukset: Preference walk in shower vs. bathtub/curtain but that is minor.

Plussat: Westin thank you for having a robe to foot the curvy girls of the world

Miinukset: After I removed my DND sign, housekeeping hadn't turned my room. However 2nd shift stopped by to see if I needed anything and rectified situation.

Plussat: The smell of the lobby

Miinukset: Parking

Plussat: Location and cost

Miinukset: Room wasn't up to par in terms of cleanliness.

Plussat: Great location, few min from the fashion outlet, very clean, stuff are so friendly hotel employee was such a great help , hotel employee from the concierge helped us to plan our visit to Chicago . Great hotel!!!!

Plussat: Bed,roominess, lobby

Miinukset: Self park was expensive and check in did not ask for our parking ticket so we paid the day rate!! The wifi charge was disappointing. Most hotels do not charge!

Plussat: Proximity to the airport, Shuttle provided, excellent meal in the dining room

Miinukset: Nothing

Plussat: Location and friendly staff

Plussat: The sound proofing was amazing! I stayed on the 10th floor and barely heard air traffic! The restaurant had excellent food and service although the prices were a bit on the high side.

Miinukset: The cost of the on site parking was high, and the distance (.7 miles) to the Donald E. Stephens convention center might be a bit far to walk in cold weather for some people, but it was worth it for me.

Plussat: The room was very nice

Miinukset: It was so beautiful

Plussat: Spacious room and comfortable beds.

Miinukset: Parking is $29 a day so I returned my rental before checking in

Plussat: Size of room

Miinukset: PARKING CHARGES OUTRAGEOUS!!!!

Miinukset: Not enough handicap parking.