Hoan Kiem Lake Hotel

It is not bad for 2-star hotel. If you just need yo sleep at nite, keep your belongings, shower.. this place is enough. Because i spent most of my days outside :)

The AC is placed on the wall facing the bed, you can get sick with direct exposure of AC for a long time right? Turn it off for a while but the air in Hanoi is just too hot and humid in summer. So, i spent some time to figure out how not to get direct exposure of the AC. The staff should have told me that the water in the room isn't free. I thought a bottle of water is a complementary service.

Good location. Friendly staff. They offered free fruits for breakfast.

1. There was one male staff who told my husband that we exceeded the number of people I actually booked. The truth is my husband came 2 days late, we did not exceed. 2. They did not fetch us at the airport as promised. 3. We only used the 1st and last days of the room for half a day, they should have given us a discount.