Ho Chi Minhin kaupunki hotellit lähellä Vincom Center Shopping Mall

Plussat: big size room and really big bathroom. Really nice pillows.

Plussat: Great location. Within walking distance to many nice restaurants and local tourist hangouts. Staff at breakfast buffet needs more training. Getting a coffee to go was a big deal as you are only supposed to consume buffet items in the restaurant. Really? For a second cup of coffee that I wanted to walk out with since I was running tight on time. Other staff was very helpful,specially the concierge.

Plussat: Cheching in

Miinukset: Checking out

Plussat: everything was pretty good

Miinukset: Check in staff less than helpful and unable to combine all bookings together. Complaint sent to the GM 2 weeks ago and still waiting their response. This is not 5 Star IHG standards - poor, poor, poor !!

Plussat: Hospitality of staffs

Miinukset: Location & Hotel design

Plussat: It is clean

Plussat: Very quiet and powerful aircon. Good blackout curtains. Perfect bathroom facilities. Nice view from the premium lodge and higher floors. Very tasty freshly squeezed juices during the breakfast and lunch/dinner time. Comfortable bed, bed linen, pillows.

Plussat: Staff and facilities are excellent

Miinukset: Room a little small

Plussat: The Superior King room had been refurbished and was very comfortable and spacious. Staff and facilities are 10 out of 10

Miinukset: nothing

Plussat: The professionalism and overall friendliness of the service across the board deserves a special mention.

Plussat: The facilities inside the complex was over the expectation. From the mini mart to all the restaurants.

Miinukset: More nice outside areas.

Plussat: Size of the room and the cleanliness of the kitchenware

Miinukset: Refill stuff not enough sophisticated

Plussat: Perfect as expected

Plussat: bed nice

Miinukset: Stuff in front desk is unprofessional both shift they add one night and after I show him the mistake he remove it I back in the morning I find another stuff and they do same mistake and add one night after I show them that is mistake they remove it two times same problem different stuff It’s mean this an instruction come from the boss add night to guess if he know apologias if he not we win Really bad stuff zero professional

Plussat: Location

Miinukset: Nil

Plussat: Location and staff so helpful and pleasent

Plussat: Nice location and very good design facilities

Miinukset: The receptionist is very lousy. Check in procedure took more than 30 mins .... and even though the room rate has been paid . Hotel receptionist and her supervisor still create trouble for me to provide the credit card again even though I have provide anyone credit card to guarantee. Yes

Plussat: everything

Plussat: Location is almost perfect. It was a bit noisy though because of construction works next to it. However, the friendliness of the staff and the quality of the one bedroom unit I had has no match.

Miinukset: I had to wait a bit for the room which was not ready on arrival. But once again, the staff made their best to ease the situation. I used to take my breakfast on the hotel side.

Plussat: The staff are very good, my wife has harm her hand when we stay in the room, the staff is very kind to help us , and ask a staff to have taxi to go the local medical centre with us. We are very satisfied their service, Thank Ms Tran Thi Que Chau, the front Manager. you have done a very good service to us

Miinukset: The TV color has a little bit off the color, suggest to change it or ask someone to repair.

Plussat: Great staff, knew your name and very polite.

Miinukset: N/a

Plussat: Great all round

Miinukset: All was well.

Plussat: Breakfast spread was great and the location is perfect.

Plussat: Location at Central Saigon Vietnam very strategic,

Miinukset: Room at tower b , level 10 above old furnished

Plussat: Very clean throughout hotel, exceptional friendly and professional staff. Made us feel very welcome, as if we were at home but with the added pampering!

Miinukset: Although breakfast food was exceptional, a change of food varieties would be better as its boring having to eat the same food for breakfast everyday!

Plussat: Everything is perfect for travellers, family and any age group. Luxury arrives when you enter. It's just perfect.

Miinukset: Nothing

Plussat: Good central location

Miinukset: I stayed 7 nights in Tower Suite room. Upon arrival wanted to watch a game of Australian football. Could not find Australia + on TV channels. So decided to watch on my app in the room. Went to lounge at half time to grab a quick beer and drink for my wife. Treated like a “second rate citizen” as I tried to take the drinks to my room. Later spoke with GM who told me amongst other things that Australia + channel was available ( doesn’t know his hotel too well, sorry not available). Also said “we don’t encourage guests to take drinks from the lounge”............could have sat in the lounge drunk half a bottle of vodka and been loud like some other guests BUT no chance for a quick beer and drink for my wife taken to the room. Anyway, discovered a new modern hotel is nearly next door at Times Square and for sure I shall not return to the Sheraton and be treated that way!

Plussat: Good location in the city

Miinukset: NA

Miinukset: Bath towels too old and must be change.

Miinukset: Hotel was old and run down - poorly staffed and rooms were poorly maintained

Plussat: Location

Miinukset: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Plussat: These Guys were amazing. I've really enjoyed my stay from A to Z, for my next visit to Saigon I already know where to stay for sure!

Plussat: The staff members were helpful and friendly (especially the greeters), The breakfast was great and the Pool bar at the roof, had tasty cocktails and amazing view over the city :)

Plussat: Hyvä näköala huoneesta. Loistava monipuolinen aamupala kokkeineen. Ystävällinen ja avulias henkilökunta. Toimiva kuntosali. Hotellin sijainti on erinomainen.

Plussat: Uima-allas alue oli viihtyisä, vaikka ei olekaan kovin suuri. Myös ylimmässä kerroksessa sijaitseva Above bar on mukava paikka istuskella ja nauttia kylmistä juomista.

Plussat: Great music played in the rooftop bar on the Friday night we stayed. Pool and rooftop bar great.

Plussat: Good location you can walk to everything Staff are nice Room was clean and breakfast food was good

Miinukset: Its still pricey in relative terms, especially the drinks. You could sometimes hear the construction outside of the metro. Book tours just opposite really good tour agency and will be atleast 40% cheaper

Plussat: cleanliness and staff service

Miinukset: more choices of food

Plussat: Location and cleanliness Staff were efficient n helpful

Miinukset: Towels need to be replaced. They are all old, frayed and worn!

Plussat: Everything

Miinukset: Gym could be better

Plussat: The location . Friendly staff .

Miinukset: Very little options for vegetarians for breakfast.

Plussat: Location staff room view rooftop bar

Miinukset: Loud music st coffee shop . Took 40 minutes to get toast at coffee shop. It arrived with no butter and a tiny amount of jam

Plussat: My husband and 2children were so excited by this hotel, after coming from an amazing resort in Hoi An, it had a lot to live up too. The location was amazing as we only had 24 hours in Saigon till we flew out so wanted to be right in the heart and close to a few good restaurants - We were really happy & will stay again

Plussat: We absolutely loved the atmosphere at Silverland Jolie! Everyone was so kind and helpful.

Plussat: Staff were so friendly! Gem, the bar man was so lovely and went out to get us ingredients for pina colada!

Plussat: I have stayed here before, and the staff remembers me. Consistency is very important, and every stay has been a delight. I like a small simple hotel, with warm and friendly staff, decent and clean rooms, great location. Breakfast is good too. I plan to continue using this hotel as my regular whenever I visit HCMC.

Plussat: Ystävällinen henkilökunta, hyvä palvelu, loistava aamiainen; paljon kaikkea! Kiva jacuzzi ja terassi katolla, josta huikeat näkymät.

Miinukset: Hienoinen viemärin tuoksu huoneessa, jonka huomasi aina sisään mennessä.

Plussat: Room decor was good

Miinukset: As above

Plussat: Sijainti oli parasta, että kävellen pääsi kiertelemään.

Miinukset: Meidän huoneeseen 5krs kuului pieni basson jumputus melkein kolmeen asti yöllä.

Plussat: Facilities need to be repaired!

Plussat: Kind staffs, breakfast and clean room

Miinukset: Noisy from near club

Plussat: The understated quaintness of the hotel is very charming. The staff are attentive and unobtrusive. The suite is everything I could ask for.

Miinukset: Nothing.

Plussat: Hotellin kattoterassi (kattopuutarha) ja jacuzzi olivat kivoja. Hyvät näkymät joelle ja kaupunkiin. Ystävällinen ja ammattitaitoinen henkilökunta. Iltapäivätee oli kiva lisä. Sijainti hyvä.

Miinukset: Huone oli todella pieni ja oikeastaan ankea. Meille tarjottiin kyllä korotusta 15 dollarilla, mutta emme ottaneet, koska olimme vain yhden yön. Useammaksi yöksi olisi ehdottomasti kannattanut. Ko. huoneessa en olisi yhtä yötä kauempaa viihtynyt. Hotelli oli Vietnamin hintatasossa huoneen ankeus huomioiden kallis, muista mukavuuksista (jacuzzi, iltapäivätee) huolimatta, enkä kokenut saavani rahoille vastinetta.

Plussat: Very Friendly and helpful staff. Located in a great location. The rooms is very nice and clean.

Plussat: The rooftop pool/bar with views over HCMC was great. Loved the complimentary afternoon tea, and the free fruit on arrival - plus nighttime chocolate - were nice touches. Staff very friendly and attentive.

Miinukset: Restaurant a little small, but that probably can’t be helped.