Ho Chi Minhin kaupunki hotellit lähellä Notre Dame Square

Plussat: big size room and really big bathroom. Really nice pillows.

Plussat: Great location. Within walking distance to many nice restaurants and local tourist hangouts. Staff at breakfast buffet needs more training. Getting a coffee to go was a big deal as you are only supposed to consume buffet items in the restaurant. Really? For a second cup of coffee that I wanted to walk out with since I was running tight on time. Other staff was very helpful,specially the concierge.

Plussat: Cheching in

Miinukset: Checking out

Plussat: everything was pretty good

Miinukset: Check in staff less than helpful and unable to combine all bookings together. Complaint sent to the GM 2 weeks ago and still waiting their response. This is not 5 Star IHG standards - poor, poor, poor !!

Plussat: Hospitality of staffs

Miinukset: Location & Hotel design

Plussat: It is clean

Plussat: Very quiet and powerful aircon. Good blackout curtains. Perfect bathroom facilities. Nice view from the premium lodge and higher floors. Very tasty freshly squeezed juices during the breakfast and lunch/dinner time. Comfortable bed, bed linen, pillows.

Plussat: Staff and facilities are excellent

Miinukset: Room a little small

Plussat: The Superior King room had been refurbished and was very comfortable and spacious. Staff and facilities are 10 out of 10

Miinukset: nothing

Plussat: The professionalism and overall friendliness of the service across the board deserves a special mention.

Plussat: The facilities inside the complex was over the expectation. From the mini mart to all the restaurants.

Miinukset: More nice outside areas.

Plussat: Size of the room and the cleanliness of the kitchenware

Miinukset: Refill stuff not enough sophisticated

Plussat: Perfect as expected

Plussat: bed nice

Miinukset: Stuff in front desk is unprofessional both shift they add one night and after I show him the mistake he remove it I back in the morning I find another stuff and they do same mistake and add one night after I show them that is mistake they remove it two times same problem different stuff It’s mean this an instruction come from the boss add night to guess if he know apologias if he not we win Really bad stuff zero professional

Plussat: Location

Miinukset: Nil

Plussat: Location and staff so helpful and pleasent

Plussat: Nice location and very good design facilities

Miinukset: The receptionist is very lousy. Check in procedure took more than 30 mins .... and even though the room rate has been paid . Hotel receptionist and her supervisor still create trouble for me to provide the credit card again even though I have provide anyone credit card to guarantee. Yes

Plussat: everything

Plussat: Location is almost perfect. It was a bit noisy though because of construction works next to it. However, the friendliness of the staff and the quality of the one bedroom unit I had has no match.

Miinukset: I had to wait a bit for the room which was not ready on arrival. But once again, the staff made their best to ease the situation. I used to take my breakfast on the hotel side.

Plussat: The staff are very good, my wife has harm her hand when we stay in the room, the staff is very kind to help us , and ask a staff to have taxi to go the local medical centre with us. We are very satisfied their service, Thank Ms Tran Thi Que Chau, the front Manager. you have done a very good service to us

Miinukset: The TV color has a little bit off the color, suggest to change it or ask someone to repair.

Plussat: Great staff, knew your name and very polite.

Miinukset: N/a

Plussat: Great all round

Miinukset: All was well.

Plussat: Breakfast spread was great and the location is perfect.

Plussat: Location at Central Saigon Vietnam very strategic,

Miinukset: Room at tower b , level 10 above old furnished

Plussat: Very clean throughout hotel, exceptional friendly and professional staff. Made us feel very welcome, as if we were at home but with the added pampering!

Miinukset: Although breakfast food was exceptional, a change of food varieties would be better as its boring having to eat the same food for breakfast everyday!

Plussat: Everything is perfect for travellers, family and any age group. Luxury arrives when you enter. It's just perfect.

Miinukset: Nothing

Plussat: Good central location

Miinukset: I stayed 7 nights in Tower Suite room. Upon arrival wanted to watch a game of Australian football. Could not find Australia + on TV channels. So decided to watch on my app in the room. Went to lounge at half time to grab a quick beer and drink for my wife. Treated like a “second rate citizen” as I tried to take the drinks to my room. Later spoke with GM who told me amongst other things that Australia + channel was available ( doesn’t know his hotel too well, sorry not available). Also said “we don’t encourage guests to take drinks from the lounge”............could have sat in the lounge drunk half a bottle of vodka and been loud like some other guests BUT no chance for a quick beer and drink for my wife taken to the room. Anyway, discovered a new modern hotel is nearly next door at Times Square and for sure I shall not return to the Sheraton and be treated that way!

Plussat: Good location in the city

Miinukset: NA

Miinukset: Bath towels too old and must be change.

Miinukset: Hotel was old and run down - poorly staffed and rooms were poorly maintained

Plussat: Location

Miinukset: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Plussat: Location and the friendly and efficient staff at the reception.

Miinukset: I paid with a virtual credit card number (through internet) but the reception staff wanted to see my credit card. I showed them on my phone but they refused and I had to pay again!! I am now awaiting the reimbursement of the first payment. Really not pleasant.

Plussat: Viihtyisä ja siisti huoneisto. Liikenteen melu ei kuulunut sisälle, vaikka huoneisto olikin alimmissa kerroksissa. Loistava aamiainen ja todella ystävällinen ja avulias henkilökunta. Hyvä sijainti, runsaasti hyviä ruokapaikkoja ja kauppoja ihan vieressä.

Miinukset: -

Plussat: The location was nice

Miinukset: There are no convenient electric plugs in the room. The side lamps weren’t working and the TV wasn’t working either. Lastly the AC blows on your face all night.

Plussat: Staff very helpful Great gym They got me airport transportation that was nice Room big bright clean and very well appointed Great location

Miinukset: The busines services were a problem. The mac Computer wasn't up to date and it couldn't print pdf

Plussat: Perfect location, amazingly friendly staff and very helpful. Staff loved the children and always engaged with them. Pool was fantastic and beer was ice cold

Miinukset: Nothing to not like...

Plussat: everything

Miinukset: cafe sua is $7.50 a cup.... not included in breakfast. breakfast a little lacking. per night a bit high priced

Plussat: Everything else. Location, room, staff

Miinukset: Need a Muslim shower in the washroom

Plussat: Huoneisto oli iso ja siisti. Uima-allasalue todella mukava. Henkilökunta oli mukava.

Miinukset: Tilasimme parvekkeellisen 2 mh + 2 kh huoneiston kaupunkinäköalalla ja maksoimme siitä. Huoneistomme oli alakerroksessa ja näkymät parvekkeeltamme vastapäiseen seinään. Juuri meidän aikana oli altaan saunaosasto ja suihkut remontissa, emme siis pystyneet käyttämään niitä. Huoneessa oli pyykinpesukone muttei kuivaustelinettä, pyykkejä ei pystynyt kuivaamaan missään.

Plussat: within walking distance of all attractions and shopping

Plussat: Big apt, comfortable firm beds, everything was exceptionally clean!

Miinukset: No clothes rack in the balcony to dry clothes No towel rack in the common bathroom A couple of lamps had no/faulty bulbs

Plussat: Ideal for my needs had good gym and rooms perfect for me

Miinukset: Bed and pillows a bit hard

Plussat: Great location and service

Miinukset: Great service

Plussat: Great location in the center of the city. Very comfortable bed and luxurious pillows. All room finishes very high standard and amenities were great. Warm and welcoming staff who were also very efficient.

Miinukset: I only stayed 1 night. I would like to stay longer

Plussat: Well keep, great location.

Miinukset: Nothing to not like!

Plussat: The hotel is old ,but after renovation the room is wonderful and comfortable

Miinukset: Pillow is a little hard.

Miinukset: They need to change the toilet, old old toilet and shower

Plussat: Breakfast and equipping in a room was very good. Staffs were cheerful

Miinukset: First time I came to HCMC 15years ago, Caravelle hotel was symbolic in HCMC, so My dream was to stay at caravelle someday. This time I realized my dream but...Wall between rooms was so thin that the next room visitors chatting and TV sound reeked to my room. And it was very noisy because another floor was renovated and under construction. Room was good but narrow a little bit. I felt this hotel is not suitable for 5stars. I was very disappointed.

Plussat: Excellent and friendly service at all times. Helpful staff. Good location and facilities. You feel welcome .

Miinukset: Hotel currently undergoing renovation during daytime and the noise was irritating in your room if you wanted rest.

Plussat: Excellent service..food..accommodation

Miinukset: Under renovation

Plussat: Hotel was good and met my expectations. Room was comfortable. Location is central

Miinukset: Breakfast can be better. It was a sort of "better than basic" but worse than what is expected in 5 star hotels. I had an incident during my stay which I informed to hotel management as well. One day when I came back to my room, my luggage bag was open and the stuff inside was not in the order in which I keep it. Looked like somebody searched it. Nothing lost but then I do not keep any valuables in my bag as well

Plussat: We absolutely loved our stay in Ho Chi Minh City. This venue is close to all the hustle and bustle if you want to leave the hotel. If you don't, you are spoilt for choice with dining and bar options. The rooms are spacious and luxurious.

Miinukset: Can't think of anything that could be improved.

Plussat: Location New

Miinukset: Still renovating despite so long Noise

Miinukset: Varauskesta Booking comin kautta

Plussat: Food was very good.

Miinukset: Selection of wine poor.