Ho Chi Minhin kaupunki hotellit District 1 - Pham Ngu Lao, Consulates District

Plussat: the hotel is amazing! we booked a junior suite and it was awesome.

Miinukset: not enough time to enjoy the pool and spa... my fault!!!! lol

Plussat: Breakfast buffet was lovely and the location was outstanding. Service at the hotel was very efficient and helpful. Rooms were of a high quality.

Miinukset: Nothing of concern.

Plussat: The view was amazing, great location and friendly staff.

Miinukset: How long check in took

Plussat: Location and luxury furnitures. Foods very delicious.

Plussat: The most beautiful property we've ever stayed at, and a lovely place to end our honeymoon. The panoramic room with a view of Saigon at night is just stunning. The staff set up our room for the honeymoon with a bottle of champagne, rose petals, and even drew the bath for us. The bathroom is modern and comfortable in every way imaginable. The property itself is in the perfect location. Every square inch of this hotel is beautifully decorated and well maintained. Front desk staff helped us arrange taxis and whatever we needed.

Miinukset: n/a

Plussat: Amazing decor, great bed, brilliant location, quality staff

Plussat: As a Solo-traveler combined with business, the attitude of upper receptionist and upper elevator men on 7th floor made me felt like I’m not in a hotel as a guest, but in real prison Probably if I had talked to them by English language, they would have treated me much better (?!?) The attitude of downstairs lobby and cleaners have been ways much better. Even though facilities was good, but with that standard of service training, I will never come back here.

Miinukset: As a Solo-traveler combined with business, the attitude of upper receptionist and upper elevator men on 7th floor made me felt like I’m not in a hotel as a guest, but in real prison Probably if I had talked to them by English language, they would have treated me much better (?!?) The attitude of downstairs lobby and cleaners have been ways much better. Even though facilities was good, but with that standard of service training, I will never come back here.

Plussat: Pillow choices, free mini bar restocked every day. House keeping twice a day

Plussat: The staff were very helpful and room service prompt and delicious

Miinukset: Changing elevators was confusing at the start

Plussat: everything is always so nice at rhe Reverie!! Never had a complaint.... well maybe the price! i could live there!

Miinukset: The price... for a junior suite its about $400 or more.

Plussat: The hotel is situated in a very central and convienient location. For the most part, it's a beautifully decorated hotel and the service during my stay was great. The pool was also really nice especially at night with the building lighting up.

Miinukset: It was a nice experience until I left the hotel and came back to Australia. The hotel has double charged me and I have not received a response from them so I guess I retract the comment above the service being great because I guess it doesn't extend beyond after they've taken your money.

Plussat: Location and clean

Plussat: We loved everything about this wonderful hotel! It was so amazing in decor, comfort, service, and location. One of the best hotels that we have ever stayed in , and we have travelled a great deal. The staff were there at all times to be of assistance. They could not do enough for their guests. The room was very big, a huge bed with beautiful linen, and an amazing bathroom with even kind of accessory. It took only a matter of seconds to call a taxi. The concierge had amazing knowledge of the area and could answer any question posed to them. The breakfast was wonderful and included absolutely everything that one could imagine. The staff were extremely friendly, polite and accomodating. It was a fantastic stay from start to finish! Thank you so much!

Miinukset: This hotel had absolutely nothing negative about it. It was amazing. It could not possibly improve on anything.

Plussat: Everything

Miinukset: None

Plussat: the bed was the best spect of this trip. i previously had stay at the Hotel Nikko in Hanoi and the bed was hard. this bed was exquisite! lots of pillows, bedding, etc. the pool area is great as well as the breakfast. don’t pass up the seafood buffet, a little pricey but definitely worth it if you can swing it.... 1.2M VD a person.

Miinukset: location isn’t that great as it is on the border of district 1.

Miinukset: Got severe gastroenteritis from yoghurt at breakfast

Plussat: All staff from bellman front desk, they are so nice and. Fully speak English, they try help for you everything. Breakfasts have a lot choice but nothing good to me. The room not really soundproof. I can hear the room next for talking .

Plussat: Room was clean especially bathroom and toilet. Souvenir shop has good price. recommend!!

Miinukset: When you check out or in, you have to stand up and wait even though it takes more than 10 minutes. There don't inform to sit down or how long does it takes. Breakfast was quite salty. Toilet is quite small .

Plussat: The breakfast was good. I cant speak of the location because i did not walk around the vicinity.

Plussat: Staff were amazing right down to the door concierges who made sure you were not being overcharged by taxis. The restaurants & spa facilities were spotless - a excellent hotel to retreat away from the mayhem of the city.

Plussat: Excellent hotel, staff and the breakfast was amazing

Plussat: Great hotel

Miinukset: Not a good location

Plussat: Amazing check-in staff, We were given a room in the 23rd floor right near the elevator but you did not hear it. The view from the room was breathless. The room was comfortable and clean. Very luxurious def worth every star! Def book in advance and give this place a try you won't regret it!

Miinukset: Nothing at all

Plussat: Helpfulness of the concierge. Convenient location to interesting sights. Outstanding breakfast. Live music in the lobby. Quiet.

Miinukset: Nothing.

Plussat: Room had been recently renovated so it was clean and the layout was excellent.

Miinukset: The gym was well equiped but the room felt tired.

Plussat: Spacious room and lovely staff.

Miinukset: All good! Fabulous our second time!

Plussat: Service and clean

Miinukset: Need to improve noise protection in the room

Plussat: Breakfast spread was great and the location is perfect.

Miinukset: Normal breakfast, but super expensive. Annoying construction sites around.

Plussat: Very clean throughout hotel, exceptional friendly and professional staff. Made us feel very welcome, as if we were at home but with the added pampering!

Miinukset: Although breakfast food was exceptional, a change of food varieties would be better as its boring having to eat the same food for breakfast everyday!

Plussat: Spacious Helpful staff

Miinukset: Good location

Plussat: Good location in the city

Miinukset: NA

Miinukset: Hotel was old and run down - poorly staffed and rooms were poorly maintained

Plussat: Location

Miinukset: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Plussat: Exceptional location

Miinukset: They were doing refurbishment so it was noisy

Plussat: Location, and the layout of the lobby and restaurants

Miinukset: Slight tired interior but totally comfortable

Plussat: everything else.

Miinukset: pillow selection. need higher profile pillows in the rooms.

Miinukset: We asked for an airport pickup service and it was very over priced. The hotel charged around $100, while a regular airport taxi cost $9. When we asked why this vast difference in price, they said as it was a luxury service.

Plussat: Breakfast range was great. The staff were all excellent and super helpful and friendly. Concierge knew exactly where to send me on my requests. The shower was actually really good, hot and powerful.

Miinukset: Interior of rooms a little out of date. No where to charge iPhone on bedside cabinet and nearest wall socket was just a foot too far away. No ATM inside the hotel, but a few machines a 5-10 minute walk away. Could only turn room lights off from small console at far end of bed and it was a long reach. Should have on both sides of bed.

Plussat: Staff at the Sofitel were very friendly, efficient and helpful towards anything you needed.

Plussat: Pooli, sijainti, alabaari, hyvä concergie, hyvä sänky, hyvä kuntosali, myös jumppatunteja ilmaiseksi vieraille

Miinukset: Huoneessa aivan liian vähän laskutilaa sekä tilaa omille vaatteille (kaappitila puutteellinen). Vaikka kyseessä kahvimaa, aamiaisen kahvi aina viileää!

Plussat: Palvelu oli erinomaista ja hotellin sijainti hyvä

Miinukset: Uima-allas ja menu uima-altaalta vaatimattomia

Plussat: Nice pool area and location

Plussat: Great location

Miinukset: Thermostat didn’t work so we had to keep turning the air con on and off again during the night. The bead is really hard!! The service of the staff is not what I would expect from a Sofitel, definitely not 5 star

Plussat: I really liked the rooms, black out curtains, private toilet away from bed so I didn't disturb partner, great desk and coffee maker, great view, club level had great snacks and free bar, pillows and linen were amazing as was the bed, shower was one of the strongest pressure rain head I ever felt, even overflowed a little but no big deal.

Miinukset: In room coffee maker could have been better.

Plussat: We stayed in the suite room! It was just amazing!

Plussat: The staff are friendly and helpful

Miinukset: The bathroom is old, room was dark

Plussat: Very friendly and helpful staff; cleanliness, variety of food for breakfast

Miinukset: Spa staff could have been more attentive. We were 15 minutes early for our booking and were told to wait and tea would be served but the tea never appear； No hook for clothes or towels at bathroom

Plussat: The location was great, close to many of the chief attractions as well as walking distance to various restaurants, bars and massage parlors (Miu Miu Spa was excellent. I would recommend reservations)

Miinukset: The short road to the right leading to the restaruant/food/massage parlor area was hard to walk on due to the many motorcycles. The room was a bit smaller than I thought originally from the picture. The breakfast didnt have too many options, though the essentials were there.

Plussat: The room and the water at shower very strong.

Plussat: Everything is good!

Plussat: Service is exceptional. My colleague lost the key to her luggage and has trouble opening it. The concierge promptly arranged for a locksmith to resolve the issue for a meagre fee. Efficient & Thumbs up!

Miinukset: Disappointed that the floor trap wasn’t cleaned.

Plussat: Very good the way the hotel was designed .

Miinukset: Small room .

Plussat: Staff are friendly. Specially Ky whom is so attentive to us during our breakfast.

Miinukset: Location too far from shopping. It'd be nice if hotel provides shuttle service.

Plussat: breakfast was fine overall

Miinukset: could not find any seeds e g sunflower . pumpkin. chia etc

Plussat: Nothing, staff not accommodating at all

Miinukset: Was with a very important customer who smokes. Hotel is 100% non smoking, but nowhere on the site was this mentioned. We had to leave hotel and forfeited our deposit. Staff was completely unhelpful and rude. Not recommended.

Plussat: Staff

Miinukset: Nothing

Plussat: Swimming pool

Miinukset: No