Ho Chi Minhin kaupunki hotellit lähellä Nha hat lon Thanh pho Ho Chi Minh

Plussat: Centrally located and the hotel is beautifully maintained. Staff are highly professional and very helpful.

Plussat: Just amazing. Although the building from the outside is rather nothing special, I loved everything else so much. The pool with a fontaine, the amazing food, cozy rooms (towards the garden and pool), drinks, people watching. Everything is very professional rather then overconscientious.

Plussat: Is a amazing hotel, my home in Saigon. All staff, location, hotel and infrastructure is fantastic. Is a very elegant hotel, dedicated staff and, quality in everything. I always feel at home.

Plussat: The best location, best restaurants and well educated friendly staffs! Loved beautiful colonial style building and peaceful pool area with a lot of greens.

Miinukset: The first day, I could not order my room service, because they forgot to setup my i-pad in my room, and I could not look at the menu. But in the next day, they fixed it very quickly! They even left a message card and a little gift to say sorry...so kind.

Miinukset: Aamiaisella erikoiskahvin olisi voinut saada hieman nopeammin.

Miinukset: The sheets are not clean, I need to ask the cleaner to change them again. Slippers are not prepared, I need to inform room service again.

Plussat: Great staff even during this troubling time, made you feel safe and more importantly welcome. Thank you

Miinukset: Great amenities and clean, amazing views of Saigon

Plussat: Unbeatable location, nice pool and gym are and staff were very helpful and courteous

Miinukset: Room was a bit tired, sheets had holes in them, wall panels were coming off and there was mould under the bath rim. Overall the room felt like it could do with a bit of renovation. We also felt that for the money the hotel should Have been amazing compared to other much cheaper options.

Plussat: Loistava sijainti. Huoneet todella puhtaat ja isot. Aamupala oli loistava. Hotelli todellakin ylitti kaikki odotukseni. Uima-allas katolla oli kiva ja hotellin sisällä on myös elokuvateatteri

Miinukset: En mistään

Plussat: Great location and clean modern hotel. Highly recommend

Plussat: Downtown location is the only one thing I choose this hotel for this trip to Ho Chi Minh City.

Miinukset: I was really a not nice experience at first. When I booked this hotel about 3 weeks prior my arrival, I've nicely requested for a room over looking Le Duan boulevard direction. What I received back is one single word "Noted" from the hotel operator. I called directly to the hotel & complained of this impolite response & the lady named Thuy apologized. But when I checked in, the hotel gave me a totally opposite view (as can be seen in the pics herewith). This view is toward Le Loi boulevard & with a metro construction right under. Some more, they are doing outter glass cleaning (as you can see the ropes right outside my room's window). I have to called down twice to ask for room change and they said because I checked in & Im not happy with the room they provided. In fact, I did requested 3 weeks ago (as mentioned above). They finally changed me to another room in the same floor that fit with my requirement. But in general, I am very disappointed with their service & hospitality.

Plussat: *Excellent location in the central next to the department store and restaurants/Cafe *Comfy bed and clean linen *Room with bath tub *Higher floor with good view *Swimming pool on the roof top *Friendly staffs with prompt helps every time

Miinukset: *Fan in the bathroom didn't work

Plussat: The door greeter Ms. Hein

Plussat: For a reasonable additional charge we were offered upgrade to the executive floor and did not regret it. The room was spacious with a nice lounge on the same floor offering breakfast and afternoon tea and drinks. Staff was exceptionally attentive and helpful. The hotel is located right in the center of HCMC touristic first district.

Miinukset: Nothing that I can think of.

Plussat: Very nice building with clean facilities

Miinukset: NA

Plussat: nice room, very smart design. best location. nice team, especially bellboys and HK

Miinukset: evening FO sup Ms.N. no effort in trying to help guest to find alternative solutions on issues ,or at least giving honest explanation on hotel’s situation. Only excuses.. Hotel managers should better keep track of evening/night operation.

Plussat: Amazing hotel staff with great English skills! We arrived after a 4 hour bus ride and were treated to an incredible "afternoon tea" with a superb selection of crepes, waffles, bruschetta, local bite sized foods and an impressive assortment of teas. Great room with a very comfortable bed and a view of the Saigon river. There's also a small rooftop pool with bar service. Overall, excellent value for money and a location that's perfect for a 5 minute walk to the center of District 1. We'll be back!

Plussat: Clean and comfortable room

Plussat: Room is clean. Location is super good, which is in walking distance to a lot of places.

Miinukset: i have email，tell hotel i would get early 10:00~11:00 Am to check in ,but hotel not prepare, feel so bad!

Plussat: The room would be not bad, but...

Miinukset: Feels like the walls are made of paper. You can hear every noisy your neighbors makes, from toilet to play games on his phone, watch TV and Adult play. The Vietnamese Family next to my first room, thought it is a good idea to have a Karaoke party in their room (heavy discounts on room prices also attracts guests which don't know how to behave) After changing the room, I had the noise from the neighbors plus the noise from the Disco next to the Hotel. They play music until 3am or longer. At 7.30am the housekeeping staff starts making noise. The very poor soundproofing seems to be a Silverland Group problem. It was the same in the other 3 Silverland group hotels I have stayed. But there was written 4 Stars, so I thought it might be better. I requested a quiet room when I made the booking, but I was put next to a big Family...why put all the guests on the same Floor when more than 50% of the hotel is empty? The AC and the light in the Lobby did not work at all.

Plussat: Hotellin kattoterassi (kattopuutarha) ja jacuzzi olivat kivoja. Hyvät näkymät joelle ja kaupunkiin. Ystävällinen ja ammattitaitoinen henkilökunta. Iltapäivätee oli kiva lisä. Sijainti hyvä.

Miinukset: Huone oli todella pieni ja oikeastaan ankea. Meille tarjottiin kyllä korotusta 15 dollarilla, mutta emme ottaneet, koska olimme vain yhden yön. Useammaksi yöksi olisi ehdottomasti kannattanut. Ko. huoneessa en olisi yhtä yötä kauempaa viihtynyt. Hotelli oli Vietnamin hintatasossa huoneen ankeus huomioiden kallis, muista mukavuuksista (jacuzzi, iltapäivätee) huolimatta, enkä kokenut saavani rahoille vastinetta.

Plussat: The staff is friendly and very helpful. At the time of our booking free airport service has been provided.

Miinukset: The breakfast was badly organized. There has been no information upfront which services are limited or not available (e.g.: No breakfast buffet - Breakfast a la cart was average, outdoor hot tub and bar on the rooftop not at all available, ...). Pictures on booking.com do not reflect the current status.

Plussat: Ystävällinen palvelu. Katolla oleva poreallas oli kiva!

Plussat: Hyvä aamiainen ja kiva iltapäivätee, upea kattoterassi. Siistiä, rauhallista ja henkilökunta todella ystävällistä.

Plussat: Ystävällinen henkilökunta, hyvä palvelu, loistava aamiainen; paljon kaikkea! Kiva jacuzzi ja terassi katolla, josta huikeat näkymät.

Miinukset: Hienoinen viemärin tuoksu huoneessa, jonka huomasi aina sisään mennessä.

Plussat: Great location. Within walking distance to many nice restaurants and local tourist hangouts. Staff at breakfast buffet needs more training. Getting a coffee to go was a big deal as you are only supposed to consume buffet items in the restaurant. Really? For a second cup of coffee that I wanted to walk out with since I was running tight on time. Other staff was very helpful,specially the concierge.

Plussat: The staff were friendly, that's about it.

Miinukset: The hotel is very dated, the rooms and bathrooms are especially run down, and not at all what you would expect from a 5 star hotel in terms of decor. Definitely not value for money, have stayed in other 5 stars in Ho Chi Minh that were cheaper.

Plussat: Very good breakfast. Really enjoyed Lion Dance for Tet festival.

Plussat: Location is great, very good apartments, friendly en proffesional staff.

Miinukset: The pillows are too soft and gave me a bad night sleep.

Plussat: Better location and better service of staff

Plussat: Clean comfortable

Miinukset: Noise from near by hotel music

Plussat: hotel was very conveniently located. It was clean, comfortable and well maintained.

Plussat: Fantastic service and amenities. Overall, a cool & chic hotel.

Plussat: Helpfulness of the concierge. Convenient location to interesting sights. Outstanding breakfast. Live music in the lobby. Quiet.

Miinukset: Nothing.

Plussat: Location and staff

Miinukset: The noise of the street was loud and can be heard in the room

Miinukset: Hotel was old and run down - poorly staffed and rooms were poorly maintained

Plussat: Location

Miinukset: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Plussat: Professional staff and incredible helpful!!

Plussat: I booked for my freinds and they are quite satisfied with this hotel.perfect

Plussat: Location was very good. Concierge was attentive and very helpful. Breakfast was good. Overall, staff was extremely friendly.

Miinukset: We booked an executive room mostly because of lounge services. However, the executive lounge was closed during our stay. We would have appreciated a compensation in price, now we paid for nothing. Last evening, too late, we were informed that we can order from lobby bar. A glass of red wine in the hotel lobby was not at all the same than being able to use comprehensive executive lounge services.

Plussat: The breakfast was excellent. There was a great variety of foods and all licious

Miinukset: When I went down for breakfast I put the do not disturb sign on my door because I did not want to carry my laptop and my cell phone with me. When I came back the room

Plussat: Great location, you can easily walk to the most of the city attractions. Hotel is very clean and the staff super polite! Breakfast is also great. Executive lounge is also a nice spot to calm down. A room with a city view was good choice as the lounge is facing towards the Saigon river.

Plussat: Everything

Miinukset: Nothing

Plussat: aamiainen ok.

Miinukset: vanha kulunut hotelli ylihinnoiteltu. lounge oli todella surkea.

Plussat: Aamupala oli hyvää.

Miinukset: Surkea wifi, pienet huoneet hintaan nähden. Ei mitenkään viihtyisä.

Plussat: The location, breakfast and room were very good and all staffs very nice. We really enjoy staying at REX hotel.

Plussat: Location, history, food, clean.

Plussat: Täydellinen sijainti ja hyvä soundi

Miinukset: Executive lounge oli melko vaatimaton.

Plussat: Location character history and entertainment

Miinukset: Initial room allocation poor noise from a.c. and frosted windows moved to satisfactory room after complaining but needed to be persistent.

Plussat: Hotellin aamiainen laadultaan tasokas, ravintolan henkilökunta kohtelias ja ystävällinen. Sisäänkirjautuminen kävi nopeasti henkilökohtaisella otteella. Rooftop terassi tasokas, henkii historiaa.

Miinukset: Huone (sviitti) vähän kulahtanut, tunkkainen ilma, joskin muuten siisti.

Plussat: Huoneet olivat isot, hyvin siistit ja mukavat. Todella hyvät siis. Hyvät sängyt. Hotellissa oli hiukan vanhan-ajan tunnelmaa. Aamiaisella sai tarjoiltuna Vietnamilaisia kahvia halutessaan. Sijainti ei tietenkään olisi voinut olla parempi, joskin keskeinen sijainti voi aiheuttaa myös huoneisiin kantautuvaa ääntä. Hinta-laatusuhde kohdillaan. Jos uima-allasalue olisi ollut viihtyisämpi, olisi ollut oikein erinomainen paketti.

Miinukset: Uima-allasalue oli pettymys. Sen viihtyisäksi tekemiseen ei ollut minkäänlaista yritystä, emmekä siellä sitten oikein viihtyneetkään. Kattobaarin hinnat olivat suhteettoman korkeat, mikä vaikutti siihen, ettei siellä juuri tullut käytyä. Ei siellä juuri muitakaan asiakkaita ollut. Esim. Bitexcon 52 krs näköalabaarissa oli huomattavasti kohtuullisempi hintataso.

Plussat: Everything was nice. Even we were allowed to change the booking dates four days earlier without penalty.

Miinukset: None

Plussat: Loved everything. We were upgraded to an executive suite which was absolutely massive. Breakfast was excellent with plenty of choices.

Miinukset: Rooftop bar is beautiful but drinks are very expensive.

Plussat: No thing special

Miinukset: The receptionist behavior is so teribble

Plussat: An oasis! Right in the middle of Ho Ching district 1. Walking distance to most places of interest. Beautiful breakfast, pool, gym, and roof top bar for the evening.

Miinukset: Traffic noise - but that drops to nothing much between 11 & 7.

Miinukset: We stayed on the fourth floor. We were woken up frpm the noise from the restaurant on the fifth floor during the early hours of the morning. The refurbishmnet work also meant overall we suffered from a very noisy stay.

Plussat: Tried tol fob us off with a room with no window when we had booked a junior suite with balcony. We insisted on room we had booked and were told we were being given an upgrade. This was a lie as the room we were given was identical to our friends room who had also booked a junior suite. Found renovation a problem as there was a constant small of paint thinners on the passageway to our room which did not help husband who has a lung problem

Miinukset: Being in the centre of Saigon

Plussat: The location, the room is very comfortable, friendly and attentive staff.

Miinukset: The interior is rather old looking and doesn't reflect 5-start hotel.

Plussat: very good location

Miinukset: The hotel is old and rebuilding some parts of the hotel. but nobody told us when we were booking. feel a bit disappointed. but the location is perfect.

Plussat: Location is ok

Miinukset: The room we booked was a disaster, they moved us to the new wing but charged us more for it. The staff were not friendly at all and all they care about is how much tip they will get and th3e service is not great

Plussat: the service was excellent

Miinukset: the carpet was run out (room 268). it looks shabby.

Plussat: location

Plussat: ambience

Plussat: the breakfast buffet was fantastic. beds comfortable,not too hard whuich is great! but you need to cover the bottom part of the mattress ensemble with a 'skirt' or valance cover - looks much more professional .The mattress should not be seen at all.

Miinukset: you need to put exhaust fans in the bathrooms.

Plussat: service of the staff