Ho Chi Minhin kaupunki hotellit lähellä Dong Khoi

Plussat: Nothing, staff not accommodating at all

Miinukset: Was with a very important customer who smokes. Hotel is 100% non smoking, but nowhere on the site was this mentioned. We had to leave hotel and forfeited our deposit. Staff was completely unhelpful and rude. Not recommended.

Plussat: Helpfulness of the concierge. Convenient location to interesting sights. Outstanding breakfast. Live music in the lobby. Quiet.

Miinukset: Nothing.

Plussat: Location

Miinukset: Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Plussat: General ambiance and 'majestic' charm of this colonial styled hotel. Breakfast good quality and varied. All staff very professional.

Miinukset: We stayed in the 'new' wing and the room overlooked the main pedestrianised Nguyen Hue. Unfortunately while we were there a stage had been set up for a weekend event - which while not an issue in itself - was a problem as they were practicing until 3:00am at loud and varying noise levels (literally 75dB according to phone app). This highlighted poor noise insulation through the windows of the hotel room.

Plussat: Excellent location.

Miinukset: Front desk staff aren't friendly. More expensive compared to other hotels with the same quality nearby.