Holbox hotellit lähellä Holbox Baseball Park

Plussat: Very quiet, amazing beach and sea. The facilities, very new, are really relaxing. We spent one of the best night in Mexico.

Miinukset: Breakfast is not fantastic, and the service is low. No restaurant for dinner, so you need to go in the city, not so far, but the path is a little bit dark. Internet is very very low (same problem everywhere in the island, they said)

Plussat: People

Miinukset: Excelente hotel, all employees are oriented to customer satisfaction, located in the best area of Holbox.

Plussat: staff were the best!! Abraham provided for all of our needs! the fish dinner w/ grilled vegies were exceptional we are totally satisfied w/ this quiet peaceful choice

Plussat: I loved that breakfast was included and it was not a cheap continental breakfast but cooked to order from a menu. The palapas had a nice sized table between the two cushioned loungers that was perfect for the wait staff to serve you lunch, dinner, or whatever drinks you ordered. The front desk staff was very helpful with information and guidance about the island. The property was clean and peaceful. It was exactly what I was searching for.

Miinukset: I was surprised there wasn't a TV in the room.

Plussat: Gorgeous! Right on the beach, it was a little piece of paradise. Staff were always friendly to help & the breakfasts included loads of great options. The perfect place to stay. LGBT friendly

Miinukset: WiFi didn’t work very well, but you wouldn’t want to be glued to your phone or laptop anyway here because there’s so much amazing stuff to see and do instead.

Plussat: Host Abraham was very kind and helpful. Private beach with sun beds was perfect and swimming pool clean. Breakfast was big and tasty

Plussat: Breakfast on the beach, wonderful.

Miinukset: Tropical storm. Within half an hour everything was flooded around us.

Plussat: Rooms and grounds are exceptionally maintained, great staff, location and beach, restaurant and service was excellent, staff is very friendly and helpful, 2nd stay there this year, will go back again!

Miinukset: Holbox infrastructure is continuously being upgraded, we ran out of water several times during our stay, an ongoing issue on holbox

Plussat: The staff, the garden, and location are all excellent. The resident gatos and iguanas are a lovely added touch!

Miinukset: The ocean view from the restaurant and from the lounges in front of hotel (looking toward the beach) is blocked due to the beach club tents. You cannot see the ocean.

Plussat: The hotel and beach is beautiful, amazing food too I totally recommend it, is just the service can be impproved

Miinukset: The recepcionist was not very friendly... I did appreciate being charged 19% taxes above the price, he was ceroflexible with the price and really not polite at all. I think this should be charged at the time of booking with the full rate(this is more for booking.com) the servers very slow you have to walk and ask for things and cero friendly also

Plussat: Very good location

Miinukset: Very poor staff

Plussat: Location is nice but there are plenty of other hotels alongside this coastline. Beach okay with wooden furniture to relax. Small pools and some beds to be in the shade here and there. Bikes for free use. Restaurant staff kind.

Miinukset: Room was disappointing! Horrible smell. Humidity, not cleaned well. Bathroom outdated and poor. Shower with hair on the floor. No comfort in the room. All furniture was poor. Bed okay, but very short. I had booked 2 single double beds and only got 1. So they brought in a childrens single bed for my son, but it was right under the AC so no way to sleep with the noise and cold. Room full of musquitos so all night trying to kill them because you were eaten by them otherwise. They come in under the doors and windows and through roof and since there was no musquitonet above the bed it was a never ending fight. Dinner was not great. Octopus was like chewing gum. You could not sit outside with all musquitos . Inside okay. Breakfast buffet (included) was restricted to some fruits and few dry rolls with jam. We ordered pancakes and eggs from the menu (additional cost) and that was fine. Staff showed unfortunately no feelings of understanding and not willing to refund anything. We had booked for a week, but left the day after. They pretended as if hotel was fully booked whilst there were hardly any guests around. Website images give the idea of a luxury hotel, but it is not. So be aware of what you are looking and willing to pay for. Many cleaners working at the compound so little privacy. Even at night some were hanging out in front of our room.

Plussat: Everything .....It’s a special place the people at the property are friendly and helpful and the location of the property is perfect for the island 10 minutes away from the center on an taxi golf cart.... can’t wait to go back next year

Plussat: Great location and very friendly staff. The onsite restaurant is good but expensive. Beach bar has a great crew. Pools and shared spaces are great.

Miinukset: The decor in the rooms was really lacking and some parts of the facilities seemed a little dilapidated. The location of the hotel is a two-edged sword. It's great to be on a remote part of the beach, but you are really isolated. It's difficult to make your way to town for a cheaper meal or some variety, or to buy supplies.

Plussat: The ambiance and location were supurb. The Staff was excellent. The breakfast was perfect in a beautiful location, and delicious. I would recommend this place to anyone who is visiting Isla Holbox.

Miinukset: I had no complaints

Plussat: The island was nice, exotic and not overrun with tourists. The hotel facility was good, gave that ambience of being a bit way out from the city and off in the wild. Staff basically very helpful and kind. Food was good and they did accommodate my wife's strict nutrinional needs.

Miinukset: Fundamentally the visit got overshadowed by a massive storm and flood. Granted, act of a higher power. But the hotel had no preparations, no communications - there was a bunch of people running around like headless chicken, dealing with the crisis at the moment. Very much a chaos - we received a bad sandwich and a can of coffee for the night. When we checked out the next day three days earlier than booked (given there was a lot of damage and debris on the property) nobody said a word like 'sorry your experience was bad, please give us another chance next year' - the whole thing was very odd

Plussat: The location and style of the hotel were the selling point and they did not disappoint! Emily Rejun Garcia at reception was friendly, welcoming and knowledgeable!! She definitely added a plus to our stay!!

Miinukset: The food at the restaurant was not necessarily the greatest! We only had dinner there once on the first night and it really didnt meet our expectations, maybe we should have gave it a second try...

Plussat: Clean rooms, beautiful view. Right on the beach.

Plussat: I'm not a breakfast eater but people really enjoyed the food. Fruit was fresh. Bar outside was great.

Miinukset: Water pressure was really weak and the hot water took awhile but I expected it. Instead I took quick cool showers. Sometimes I like it, sometimes I didn't.

Plussat: The place is beautiful and probably one of the best since the hotel is last in line so less people on its beach. The staff is very nice, very helpful, very nice The restaurant is great

Miinukset: Wifi unavailable. Only at reception. Unacceptable for 2019. When you pay so much for a room you should be able to have wifi for free in the entire hotel

Plussat: Great location, beautiful beach. Food in general is good. Good value for money

Miinukset: I liked everything in general

Plussat: The bed was comfortable

Miinukset: The waiting for the check is about a 40 minutes. The food isn't tasty, and made me sick . The water in the toilet isn't working well... There is not a servise in the beach area.

Plussat: Things I liked: breakfast was included and the variety was good, location of hotel was great, room was spacious and the staff were very nice and accommodating.

Miinukset: Things I did not like: First, many hotels I have stayed at in Mexico have a water cooler either in the room or in a common area; this hotel did not. We had to buy water in town, all hotel drinks were very pricey. I was bothered that I had to pay for a cup of coffee outside of breakfast hours as there was no coffee maker in the room. Most hotels in the world have a coffee maker of some sort in the room.

Plussat: Food and drinks could be better; they where not bad, but with room for improvement.

Plussat: Food and the rooms. Location was spot on

Plussat: The hotel was beautiful. The location was amazing, and the beach was incredible. The rooms were super clean and spacious and the beds were extra comfy.

Miinukset: Nothing.

Plussat: I liked very little about this hotel and would not recommend it to anyone. I would advise anyone thinking of staying here to save their pennies and stay in the HM Palapas next door or Hotel Flamingo.

Miinukset: I can honestly say I liked very little about this hotel. Right from our arrival, I wanted to leave! The reception staff did not smile once (and looked glum during our entire stay!) and seemed reluctant to help. We were shown to a room which was round a dark corner by signs telling us to beware of dangerous electricals. Our room was dark and frankly depressing. The paint was peeling off the walls and the bathroom smelt of sewage. We were woken our first morning at 6.45am by the room below hauling metal trunks from their room onto the patio apparently for a model shoot. We then moved to a different room with a large double bed and a small double, for the three of us, but with only one bedside table and one bedside light to share! We were also expected to unpack for the three of us into three very small shelves. When I asked where I should put all our clothes, they said most people kept them in their suitcases!!! There wasn't a single ledge to put toiletries or suncreams etc and the shower I had to keep shampoos and gels on the floor. We were also woken every morning at 7am by screaming children and the room above. There is no soundproofing. The pool is far too small (overflowing with kids) and surrounded by jungle, so extremely dark and feels very penned in. This also made it a mosquito haven so anyone unfortunate enough to be sitting round the pool got eaten alive!! I noticed that most other hotels along the beach have the pools overlooking the beach with a lovely beach bar and view. The beach bar was a rather neglected affair set far back from the beach which was a shame as Edwin and Epifanea were the the only charming staff there and totally wasted in an empty bar. The patch of beach which the hotel claim as theirs is the only area along the whole stretch which does not offer shade. All other hotel have parasols or lovely thatched little cabana style roofs. This meant that no one lay on the beach as with only sun loungers, the heat was too intense.

Plussat: The entire visit we were incredibly well looked after. The staff were prompt and polite with any question easily resolved. The restaurant was fantastic, and our room had a beautiful view and exceeded our expectations.

Plussat: The room was clean and the atmosphere was really nice. The buffet was fine and the welcome was great.

Miinukset: The AC was not working in our. We had to call many time before someone come and do something about it. Finally they moved us to another room. Unfortunately we did not have a balconi in the new room that we got... They did not offer any compensation for the inconvenience...

Plussat: Location, all inclusive quality and price , space for kids to run around and the iguanas!. Also Luis from the midnight shift was amazingly helpful when my kid got sick and he took us to the doctor at 2am, waited for us and brought us back since there are no taxis at that time at night.

Miinukset: customer service is not always their highest priority

Plussat: Very beautiful and tasteful hotel. Friendly professional staff. Comfortable and quiet.

Miinukset: The food was a bit bland. Also would have preferred to have the beach sitting area to be located closer to the water.

Plussat: Lots of plants and the staff is excellent. The rooms and bathrooms are spacious.

Miinukset: No WIFI the entire week at the hotel. Not acceptable and very disappointing. It was not fixed in a weeks time. The drinks were only so/so.

Plussat: The beach was 2 steps away from the hotel! The view from the room is amazing.

Plussat: staff if very friendly, vibe is relaxing and the beach is incredible

Miinukset: nothing

Plussat: Perfect location, stunning beach on their door steep. Paradise! Loved their cocktails, breakfast and bar snacks were yummy. They organised a fantastic trip around the Island which was well worth the money. The bedroom was clean. I particularly loved the unique design of the bathroom and the hammock on the balcony. Can't wait to return to Holbox and I would definately stay here again!

Miinukset: Nothing

Plussat: the location was nice and so was the stuff

Miinukset: the place was pretty run down and old, the walls were stained. It would have been fine it was more budget accommodation but it was very expensive for what you get.

Plussat: Juices, location, staff

Miinukset: The matress

Plussat: Amazing location right on the beach, which was beautiful and clean and had very little seaweed while we were there in June. Conveniently located near most of the bars, restaurants, and shops. Staff was friendly and helpful for the most part...

Miinukset: My wife and I both got horribly sick after eating a vegetable quesadilla at the hotel's restaurant. Mentioned to the hotel staff that I believed this was the cause, since we both started vomiting 4-6 hours after the meal. They didn't seem to take this complaint seriously and suggested it must have been something else we ate. They did call in a doctor though, who helped my wife feel better. But the doctor also overprescribed us various drugs, including antibiotics, which were unnecessary and actually made my sickness much worse. It took about two weeks for my stomach to fully recover. Also, water at the hotel was shut off for the better part of two days while we were there. When we asked the front desk staff about what the problem was, we received different answers. One receptionist mentioned the whole island was having an issue with their water, but when we checked with another hotel, the other hotel said they weren't having any issues with their water. Therefore, I would have appreciated greater transparency from our hotel regarding the mysterious water problem. Also, our room was really nice and included a balcony with a hammock, but for the price, I believe it should have included a mini fridge.

Plussat: The location was perfect.

Miinukset: Bar staff

Plussat: The hotel is right in front of the beach, they have a bar outside with food and drinks, great to relax. The room facing the sea is fantastic, very spacious and comfortable. Helpful staff.

Miinukset: Nothing really bad to mention, just the wifi was pretty much inexistent, but no big deal.

Plussat: I liked we were right on the beach and had a view of the sunset from our balcony. Nice beach area with palm trees and quaint restaurant / bar. Level of clientele was nice.

Miinukset: No TV's but that is my issue. At check in they can offer you more info about the property.

Plussat: Everything! This hotel has a nice quiet private part of the beach and the rooms were immaculate. Really unique aspects such as a panoramic roof terrace, shell shower heads and hammocks in the rooms. Completely perfect island escape.

Miinukset: Would have been nice to have a plunge pool or for the jacuzzi on the roof to work - but then again the beach is right at your toes.

Plussat: Staff was very friendly and helpful. Lots of lounge chairs on the beachfront

Miinukset: Breakfast not included

Plussat: Lovely white-plastered apartment, blue-painted wood, great shower ( necessary in heat), comfy bed, hammock outside. In a block separate from the main reception - breakfast served in central garden area (organic coffee, local honey, good fruit etc) extra but quite reasonable. Bikes and beach towels available. Fabulous location, just 10 minutes walk from Punta Coco - saw flamingoes at dawn twice and the bioluminescence in the lagoon at night.

Miinukset: Water freely available in central reception but Nowhere in our room to keep anything cold.

Plussat: Near the beach and center

Miinukset: There is no AC so it was really hot in summer.

Plussat: The location was perfect. It’s away from the hustle and bustle of the main square area. Just a 40 second walk the most perfect beach. Hotel staff was very friendly and helpful. The hotel provided purified water onsite so we didn’t have to continuously buy water bottles. Hotel was eco conscious and friendly. We had the wonderful experience of having a nesting bird right on the balcony of our room. It was nice to come home to our little feathered room mate.

Miinukset: The taxis are very loud at night. No air conditioning

Plussat: Service super good.

Miinukset: The rooms didn’t have ac.

Plussat: Room was okay, but it was in front of the beach

Miinukset: That the beach club in front were blocking the access

Plussat: Proximity to the beach. The breakfast was good value and well made. The rooms were simple and clean.

Miinukset: No refrigerator in room

Plussat: The rooms are right next to the beach, not even a minute walk. The staff is great and the place is about a ten minute walk from town.

Plussat: Very friendly, helpful staff. We were in the building across the street from the reception, which faced west (sunsets!) and had a nice, laid back beach club downstairs. Quiet location away from the humdrum of downtown. Nice breakfast area with good food (a la carte so not included, except for the coffee).

Miinukset: Wifi signal strength was lacking in our room.

Plussat: The location is great. Away from the noise and the beach is 1 minute away. Beach is not very crowded and very beautiful.

Miinukset: The pictures online made the hotel seem nicer than it really is. The hotel is 3 different buildings. Our building and room was really close to a restaurant away from the main lobby and offered no real privacy. The room was very basic and outdated. No place to put your luggage. There is nowhere to sit or read unless you like sitting on the bed. No mini refrigerator which is pretty much necessary to store cold drinks. The room didn’t have mosquito nets which would have been great because there are mosquitoes in Holbox. I wish I would have spent 25-45 more dollars to stay somewhere else. Somewhere with slightly bigger room and accommodations that would have made our stay at Holbox more pleasant. Also, terrible, weak Wi-Fi and no security box. Also. Continental breakfast would be nice as well as there are other places that offer this and will save you money.

Plussat: The staff, smiling and full of good advices, their very relaxed and thoughtful boss, their nature oriented spirit, their effort towards the preservation of their island. Very clean room with a so great hammock on the private balcony ! Not busy beach 50m from the hotel with a nice bar, just out of the center which is perfect there.

Miinukset: Nada

Plussat: Location and beach bar!!

Plussat: I really didn't like it al all, is not anything I was expecting

Miinukset: The property is not well located, dark, far form main streets, smells terrible, the bathroom is the worst, cold water all the time, unless you complain, really not a goof place to stay, the value for what you pay is cero.

Plussat: We liked the fact that this was a simple, unpretentious hotel which had a personal relaxed feel. The location was gorgeous. We were pleased that the fridge and air con worked effectively. It suited us perfectly.

Miinukset: The water pressure in the toilet cistern was occasionally unpredictable but easily fixed. A problem we encountered in other places.

Plussat: Hotel is good located with easy access to the main plaza and principal places for dinner (&drinks). Is really comfortable that is has access to the beach right across your room. Rooms are clean and comfortable. Also is "near" from playa cocos, where you can see flamingos. Dont miss the sunsets at this hotel! one of the best sunsets around the south-east parts of Mexico.

Miinukset: Some of the staff members are not very friendly. They seem to be enjoying the facilities as well as the guests, so they are not very helpful. I heard a lady asking for an expresso in the morning because she saw that in the breakfast menu, and the answer was "We dont have expressos at this time", then she asked for coffee....same answer. I mean, the place is a paradise, the hotel is awesome, the location, everything..... my only "but", is that some staff members werent there to serve the guests.

Plussat: Beautiful location on the beach, but to my opinion quite expansive for what you get. The restaurant was closed, poor WiFi connection and no drinking water and kitchenette in the room...

Plussat: It was a nice and cozy room

Miinukset: We had to wait an hour for the breakfast even though we came there 30 minutes after the breakfast started because there were no staff there. And the breakfast you got was only a plain toast and some fruit. The staff spent more time smoking weed and to hang out with each other than taking care of the guests. Said it was a 24 hour reception but it is not. We needed to pick up our passport and pay the night before we were leaving since we were supposed to take the morning ferry but there was no one there. We found some staff at the beach but they were high and not very keen to help us

Plussat: I can't say enough good things about this hotel. The staff was so kind and helpful, rooms and property beautiful.

Miinukset: Not a one thing!

Plussat: Very helpful and kind staff, good ambiance, great location especially for sunset lovers

Miinukset: The equipment of the bungalow was incomplete, but staff replaced missing items. Credit cards are accepted only with a 5% extra. Cash payments are preferred, but it is difficult to get cash without extra charges.

Plussat: The location is good. It is at the beach (not the rooms though!) in one of the quiet streets of town but still just a two-minute walk to the main street.

Miinukset: Unfortunately too many things we did not like. From the minute we checked-in until the end there were many problems, many things which did not fit the description in their web or in Booking and the staff was snot very supportive. -Forced us to pay in cash as they stated their payment terminal did not work and they gave us one hour to do so, so the first thing we had to do was going o the ATM in town to pay the hotel. -They informed us that the hotel's restaurant was closed for holiday so we had no option of even having a snack there nor breakfast. They should have informed about this ahead. -No hot water in the shower the first day, and the following day no water at all in the room, meaning: no WC, no washroom. We had to leave the hotel without even brushing our teeth! -Last but not least, we were overcharged for the room. It costed us more than double the price the rest of the guests were paying for the same room. First they encouraged us to write a complaint and said they would do the necessary arrangements to reimburse us. Later on they blamed Booking for showing the wrong price and at the end they took everything back and just decided to ignore our e-mails and claims. The pictures of the hotel don[t fit reality, the place is looks a bit old, dark and seedy. There are much better hotels for the same or cheaper price in the island, so don't get fooled by hotel Zomay! Me engañaron de principio a fin. El hotel no tiene nada que ver con las fotos y el servicio el pésimo. No os alojéis en este hotel, no hagáis una pesadilla de vuestra visita a esta increíble isla.