Hotellit lähellä
James L. Knight Center,
Miami

Plussat: New Boeing 787. Nice aircraft

Miinukset: Norwegian Air operated its international flight like a budget airline. I have never been on a flight where no food or drink was even offered. We had to ask for water 4 times before one of the attendants brought over half a glass. We ended up buying food and drinks since no meals were served the entire way. It is very dangerous to limit the amount of water patrons drink on the flight. Nothing else was provided. Headphones, blanket, pillow were all extra. Lastly, they do not allow online check in for travelers from the USA. As a result, we were forced to pay 80 euro for each checked bag at the counter!!! We will never fly or recommend Norwegian Air ever again.

Miinukset: We waited an hour to get to terminal, unacceptable! Def no frills but flight and comfort were good.

Miinukset: It would be great if they had free drinks and snacks

Plussat: Absolutely nothing

Miinukset: Fight could leave on time. It was one hour late. Not even water served complimentary. Seat old and cramped. Outdated entertainment with no variety.

Miinukset: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Plussat: The crew

Miinukset: Food. Not enough vegetarian options

Plussat: Air crew was super and seats comfortable

Miinukset: Everything was super thank you

Plussat: Chek-in

Miinukset: The food

Plussat: Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!

Plussat: Left and arrived on time. Crew very efficient. Smooth flight.

Miinukset: Everything was great!

Plussat: Very enjoyable great staff,

Miinukset: Lower prices

Plussat: See previous note about lost bag.

Miinukset: See previous note about lost bag.

Miinukset: Letting Customers know ahead of time that food is not included specially on a 12 hr Flight! They can at least offer a glass of water. We paid 8 Dollars for a Sandwich because we where hungry and he said 5 Minutes and after a while we had to remind him that we had placed an order!

Plussat: Newness of plane

Miinukset: Terrible food choice, ran out of food, no options based on diet restrictions, dirty plane, terrible attitude from flight attendants,

Plussat: Very smooth flight with comfortable seats even for low fare customers

Miinukset: I got flagged for extra security, which lead to some extra confusing steps and extra stress. This was compounded by strange behaviors of the digital kiosk (probably related to the security screen), crowded airport, and language barriers.

Plussat: Crew was good, food and drink good

Miinukset: I do not like how you can’t check in online and choose seat assignment. I paid way too much for premium seating to be stuck between 2 bickering family members for 9 hours with no options.