Miami hotellit Downtown

Plussat: Location

Miinukset: Cleanliness

Plussat: Location, Breakfast, cleanliness, comfort

Miinukset: Price of the Valet Parking, Smell of the Elevator Hall

Plussat: Great location right on the water

Miinukset: The food and particularly the room service food is disappointing

Plussat: The location, the view from the room, the poolside bartenders, bell hops, and the checkout agent were all that sparkled here.

Miinukset: The price was ridiculously expensive for what we got. We understand it was all about location and time of year, but here are just a few downsides: (in no particular order) • Our A/C did not work in the room (we did receive a discount for this at the end of our stay) • Our shower was clogged and we stood in standing water when showering. • Our friends that stayed in another room, but same time as we did, had to switch rooms due to mold issues. • The fridge was stocked with items we did not want, so we could not fill it with items we brought! • Breakfast though included in our price was not worth it and we only ate once because of it. • The pool received minimal sun due to it's 5th floor location and surrounded by other buildings • The hotel seemed to by understaffed for the New Year's holiday • The room was not as clean as I expected. Found nail clippings and areas that were not wiped down properly • The buttons for the window shades were wired backwards (so open was close and close was open) • The attendants in the spa were slow to wipe water off the tile floors as it was the only passage we saw to the pool which created a dangerous area. I slipped but caught myself from falling (luckily) • The bar downstairs in the lobby was understaffed and not being able to order food late at night was inconvenient • We noticed long lines for check in and check out (understaffed?) • Ole was advertised as a mexican restaurant in the hotel, but was never open from what we could see. It was only the serving location for breakfast.

Plussat: Everything

Miinukset: Nothing

Plussat: Excellent staff

Miinukset: Had to walk through spa to get to pool area

Plussat: The concierge floor was a worth while investment for our stay it saved us money on meals as well as happy hour during the pm hours great value added to our stay , the brunch at toro toro was excellent as always, bravo intercontinental Miami.

Miinukset: the room view was good, but for the occasion could have been a bit more spacious.

Plussat: Terrific location on the bay, lots nearby, peoplemover across the street gets you around the area for free. Lively lobby, large rooms, staff were friendly and accommodating across the board. Real luxury that's neither stuffy nor trying way too hard to be

Plussat: The room was amazing and exceptionally clean...

Miinukset: No!!!

Plussat: Facility is great

Miinukset: The staff’s performance is poor and does not know how to treat guest well.

Plussat: Friendly and courteous staff, cleanliness and array of amenities.

Miinukset: harbor tour boats are a bit loud

Plussat: Staff very friendly and helpful.

Plussat: Everything was great

Miinukset: No, awesome hotel

Plussat: Great service amazing amenities and views

Miinukset: Old carpets in room halls

Plussat: The guest service rep were very helpful and made the trip amazing.

Miinukset: Get to the hotel during rush out.

Plussat: plenty of things to do there to entertain your stay and very relaxing

Miinukset: nothing because everything was a 5 star

Plussat: Spacious room and bathroom

Miinukset: Would have appreciated free brief use of basketball court

Plussat: The location is perfect

Miinukset: Small pool area. not enough chairs for all of the guests.

Plussat: We did not have breakfast at the hotel. We did have an evening meal in the bar which was really nice but extremely expensive

Miinukset: Coffee machine in room didn't work. The cafe didn't open at all. Had to wait until the restaurant opened to get a hot drink in the morning

Plussat: Very pleasant surprise High class hotel with access to Brickell

Miinukset: Overnight parking is outrageous at $55/night Use mobile apps to find parking at $20 or less/night

Plussat: The bed was excellent and comfortable hotel

Miinukset: The hotel had no shuttle facilities

Plussat: The rooms are spacious, I like the special touches, the tea sets in the rooms, Netflix and internet access for entertainment. The room service food was delicious, it was obvious the food was made with great care and attention. There is snacks, food and drinks for guests with concierge lounge access in the evenings.

Miinukset: The wifi was not steady, it comes off and on, this also includes the network service for my mobile phone. The walls are pretty much very thing, we could hear everything happening next door. So if you are the type that sleeps light, this hotel is definitely not for you. The pillows are a no no, they need to upgrade this.

Plussat: We booked this hotel at the last moment and from the moment we drove into the hotel we were greeted with warm; the staff is very friendly and accommodating.

Miinukset: There were not a room for us. So 4 adults had to sleep in room with king bed and waited hour to get rollaway beds. Being 6.3 and 6.1 it didn’t work out well and ended up sleeping on floor. Very disappointing when you arrive 11pm and cannot sleep.

Plussat: Nice amenities, clean, in the heart of Downtown.

Miinukset: Confusing entrance area but once found, easy to remember and access.

Miinukset: Expensive parking with no in/out privileges. No free breakfast

Plussat: The staff was exceptional! We returned from a cruise and they offered early check-in at 9:00 am. They coordinated an Everglades tour for us, they had an airport shuttle ready for us for our departure, and they were exceptionally helpful in accommodating our requests. Their staff is one of the best during our week long Florida vacation.

Miinukset: Nothing I can think of.

Plussat: We did eat at the Bistro Bar for dinner and breakfast (not included) and it was very good! The staff at the bar were very attentive ensuring all our needs were met both evening and breakfast.

Miinukset: Information for parking!! The parking is on 2nd St and there was no information about that online and no signs to direct at the intersection, soooooo if you're OUT OF TOWN and not familiar you may, as I did, turn left to go in front of the Courtyard and then have to work your way back around in Friday's 5:00 o'clock traffic after calling for directions from hotel staff who were not very friendly on first call but nicer second time. After a 10 hour drive that's not what you really want to deal with.

Plussat: Very clean.staff was amazing.

Miinukset: Alot of construction by the hotel.very hatd to get there. PARKING IS SUPER EXPENSIVE.PARKING GARAGE OVERCHARGED ME BY A FACTOR OF 4 AND NO REIMBURSEMENT.

Plussat: Location is fabulous!

Miinukset: N/A

Miinukset: I booked the room for 3 people. They give us a room, with a Kimg sized bad and one sofa which was a stretcher bed. I went down to ask for another room which fits for thee grown up people. They said they have no other room. Then they tryed to sell us another room for another 200 $. They didn’t solved the problem, we ended uo 3 girls sleeping uncomfortable, for the whole night. very bad experience.

Plussat: Location, Bedroom with fantastic mattress and pillows, Wifi. Friendly staff in reception. Nearby restaurants and shops.

Miinukset: The elevators are crowded. Also they need a bit of remodelation.

Plussat: Very clean and comfortable

Miinukset: Air conditioning was set at a fixed temperature and room got too hot at night

Plussat: Friendliness of desk staff. Hotel employee was awesome at check in and out as well as helpful with issues for the WiFi

Plussat: great room and comfy bed

Miinukset: I have not stayed in a downtown area in a long time - didn't like the noise, especially the car honking all the time.

Plussat: We liked the location a lot. The wide room's and the friendly staff

Plussat: The hotel was clean, the staff was friendly and the room was cute.

Miinukset: The formatting of the room itself. The bathroom had a glass wall, even thought it made it look bigger it was odd.

Plussat: Erinomainen sijainti, siisti tilava huone ja hymyilevä ja oikeasti palvelualtis ja -kykyinen henkilökunta, erinomainen hinta/laatusuhde

Plussat: Hyvä aamiainen ja siellä myös hyvä asikaspalvelu

Plussat: A change to have a little character small hotel (previously a bank). Great staff & good restaurant & plenty of choice. Addition of a rooftop bar to chill

Miinukset: Could do with a long mirror in the bedroom

Plussat: Location was good for downtown miami. Short walk to bayfront and easy access to buses and metro rail. Decor of room was modern and room size was good for a city hotel. Were able to leave bags securely when arrived early which was beneficial.

Miinukset: Staff weren't overly friendly. Nothing really at hotel other than use of room. Coffee in room was never replaced in 3 days

Plussat: Siisti, tilava huone, hyvät näkymät.

Miinukset: Henkilökunnan ravintolasuositukset.

Plussat: Location and very friendly staffs.

Miinukset: Breakfast is not good as I expected. Less choices.

Plussat: The location to get our cruise

Miinukset: The property did not feel safe to go out at night. There was hair on the sheets

Plussat: Low price

Miinukset: Sketchy neighbourhood with homeless people sleeping close by.

Plussat: Location, Rooftop bar

Miinukset: Early check-in charged one whole night

Plussat: Taxi ei meinannut löytää tai pystyä ajamaan hotellin, paljon yksisuuntaisia katuja ja kääntymiskieltoja joka vaikeuttaa ajoa. Hotellissa kelvollinen aamiainen ja sijainti hyvä keskustassa mutta sopivasti Miamin kentän suhteen. Asiallinen henkilökunta.

Miinukset: Hotellirakennus on vanhahtava, huoneet hiukan kolkkoja vaikkakin tarpeeksi isoja.

Plussat: Sijainti on hyvä, jos ei halua helposti uimarannalle. Ilmaisen Metro moverin pysäkki on lähellä, samoin ilmainen Trolley bus pysäkki ihan kohdalla. Lähistöllä on useita hyviä ruokaravintoloita.

Miinukset: Sijainti on hyvä, keskeisellä paikalla, mutta liikenteen melu kuului ainakin kolmannen kerroksen huoneeseen aika voimakkaana. Alue on siisti ja rauhallinen, mutta viereisen korttelin jalkakäytävällä yöpyi paljon kodittomia.

Miinukset: There was rust in the bathtub and on some other appliances in the bathroom. There seemed to be water damage in the hallways as there was somewhat of a moldy smell. It seemed to be repaired as it also smelled of plaster.

Plussat: Perfectly located across from the marketplace and Miami Port!

Miinukset: No coffee or breakfast available in lobby in the am. Cafe was closed during our stay. There was a great store to get Cuban coffee though just a short walk away

Plussat: Location

Miinukset: No cafeteria, no restsurant, no bar. Nothing where you can take breakfast. Bathroom in the rooms too small.

Plussat: The staff were friendly. It has a restaurant-one was advertised anyway. It was closed for renovation.

Miinukset: The shower flooded the bathroom due to poor construction. The rug was dirty. The area is not safe and the restaurant was closed for renovations with no notice. I was alone and did not feel safe to leave, is no dinner.

Plussat: I recommended the hotel to a friend of mine. She and her husband has checked into the hotel on this very morning.

Miinukset: I wish it had the option of a self service washer and dryer.

Plussat: The Location is very good

Miinukset: Very small bathrooms

Plussat: We did not have the breakfast option, the location was perfect, hotel was nice & clean , we enjoyed our stay.

Plussat: Location, bed comfort

Miinukset: Dirty room. Had to move to another room which was also dirty. Maintenance problems in each room. Broken elevator

Plussat: The bed was comfy

Miinukset: The hotel elevators aren’t the best and one was down so we has to walk down the stairs from the 9th floor.

Plussat: Clean nice staff

Miinukset: Elevators

Plussat: The room is clean and location convenient.

Miinukset: The receptionist who helped us the first. Later the problem was solved by the manager.

Plussat: I was in Miami getting a same day passport and the staff here were life savers! Stephanie Compare is a great asset to this hotel. After I checked in, I received a text asking to please reach out if I needed any assistance. I needed to print out a form and photocopy my ID’s and she did all of that until I had the correct paperwork. She went out of her way and made a stressful situation a lot less stressful. She’s one of the main reasons I’ll be back. This is an excellent location especially if you take the Flix bus from Orlando to Miami. The bus drops you off right across the street at bayside. You’ll be minutes away on foot from bayside, the American Airlines arena and anything else you would want to do on Biscayne Blvd. This hotel is also across the cruise port in Miami and they have a shuttle that will take you there. You also get a complimentary drink when you check in (alcoholic or non alcoholic). Their tequila sunrise is amazing!

Miinukset: The room wasn’t as clean as it could be. I put my backpack on the floor and it was covered in dirt/dust. But the rest of the room was in excellent condition. The views were beautiful and I can’t wait to stay here again.