Miami hotellit Downtown

Plussat: The hotel was close to shopping and food. The hotel was very nice.

Miinukset: I took a wipe and cleaned the remote and the tables and noticed they were dirty. Also the furniture had stains

Plussat: The hotel staff was very kind and considerate. The staff went above and beyond to ensure my family had a wonderful stay. Overall the hotel employees were very accommodating, therefore I would recommend The Intercontinental Hotel.

Plussat: Location, clean

Miinukset: valet parking cost too much!

Plussat: The location and the cruise ship view.

Miinukset: Yes. The ice bucket still had the plastic and it had water in it. Meaning the housekeeper did not check and replace it. So in short they were rushing to get the room clean. I think extra details need to be given a priority. Thank you.

Miinukset: The carpet was soaked and smelled like mold. Woke up covered in hives and severe facial swelling. Hotel employees did not seem to care much and didn't follow up as promised.

Plussat: Beautiful hotel with great amenities and friendly staff.

Plussat: EVERYTHING!! Toro-Toro, the Spa, the scenery - it was all good!!

Plussat: The location was nice. The ToroToro bar was good. My room was nicely cleaned by staff, but...

Miinukset: ...For all the money, the carpet of the hotel room was stained and a chronic dirty, i.e., it needed professional cleaning. For all the money I paid for this hotel, I was disappointed. The $25 night fee is ridiculous. The pool was underwhelming.

Plussat: Perfect Location

Miinukset: The bed linings wasn’t soft and cozy. We could hear the sounds around us. Someone played music in another room and it was loud. The thermostat read a temperature but it was extremely stuffy during late evening/early morning hours.

Plussat: Location

Miinukset: Beds were small and rather uncomfortable

Plussat: The staff was very friendly and the hotel was very clean.

Miinukset: Everything was amazing.

Plussat: Such a beautiful facility and friendly staff!

Plussat: Everything was great

Miinukset: No, awesome hotel

Plussat: The best chief concierge ever.

Plussat: The guest service rep were very helpful and made the trip amazing.

Miinukset: Get to the hotel during rush out.

Plussat: Location and room size

Miinukset: The food delays. Restaurant took over an hour but they were nice enough to comp. But when ordering room service late night, it took over one hour and twenty minutes and they brought it without apologizing or comping anything.

Plussat: I was pleased with my experience. Alma made sure that I was taken care of. She even sent me a birthday cake and Rose for my birthday!!!

Plussat: Gorgeous views and most comfortable bed.

Miinukset: Person at the front desk at spa.

Plussat: The location is perfect

Miinukset: Small pool area. not enough chairs for all of the guests.

Plussat: The view was amazing

Miinukset: Strange they didn't have a store with in the hotel. No room in fridge for drinks

Plussat: We arrived at 0130 in the morning, and ordered room service, food wad delicious, staff was very kind and helpful, "even at that hour in the morning" I usually get just what I expect, as I always stay there when in the area.

Miinukset: only thing was, while I was there, they had a ball for the chief of police, and the Mayor was there with lots of police, and blockage, and traffic getting in was crazy, and they didn't inform us, so we had to circle a few times to get in after a long day.

Plussat: Room was excellent

Miinukset: Breakfast was poor for a five stars hotel

Plussat: Very pleasant surprise High class hotel with access to Brickell

Miinukset: Overnight parking is outrageous at $55/night Use mobile apps to find parking at $20 or less/night

Plussat: The orange juice the best!

Miinukset: The food was cold and the hot water container for the tea was extremely dirty on the inside

Plussat: Location

Miinukset: Parking prices

Plussat: The ability to speak with the front desk concerige via text message for any services needed.

Miinukset: The limited variety on the menu inside the restaurant Area 31. The difference in the menu at the pool which is still a selection from Area 31. I also did not like the inability to make a to go order at the restaurant, you must order room service.

Plussat: We like the hotel and the staff, everyone is always very helpful and friendly

Miinukset: We were disappointed that their was a new construction currently being built (Aston Martin) right next door to the hotel. We look forward to sitting on our balcony and admiring the wonderful river views however on this occasion it was not possible and as the construction will be taller than the Epic it will unfortunately block out those views for good. :-(

Plussat: Location was good. Parking a little on the expensive side, but maybe they all charge $44US a day? Didn't eat there at all. Went out locally and sampled the delights of Brazilian Steakhouses, Greek and Italian restaurants instead.

Miinukset: The area immediately outside the hotel where all the taxis drop off, cars wait to be valet parked and people wait to collect their cars gets pretty busy/gridlocked at times.

Plussat: Their service is outstanding, they think of everything and more!

Miinukset: No

Plussat: The hotel Staff - the Kimpton Epic hands down has the most welcoming and professional hotel staff in Miami (if not in the entire USA). Staff (and the hotel employee at the concierge desk) made our honeymoon all that more special! We will certainly return!

Miinukset: Loved it all!

Plussat: The view was beautiful and staff were friendly.

Miinukset: We asked for two room keys but only one would work. My boyfriend and I have stayed before under his name and have had issues with the keys.

Plussat: It had a nice view

Miinukset: It was hard to locate while driving. There was very poor signage especially coming from 3rd heading south. Also, extremely high extra profit fee(they called it a resort fee) that was not disclosed until checkout.

Plussat: Upon arrival we were greeted by a doorman and as received water bottles as we were checked into our room. Our King size bedroom with soaking tub and shower were amazing. Enjoyed breakfast and coffee from our balcony. Our room was very clean and welcoming

Plussat: Most incredible dining experiences!

Plussat: Room is very spacious. Having a balcony that out-looked the water was nice. The bed was comfortable.

Miinukset: If you don't book directly with the hotel, you don't collect IHG points. No turn down service which was supposed to be included. If you're on the lower floor facing the water, you will hear the road noise.

Plussat: Clean, bar, food room is big and spacious

Miinukset: Valet parking is slow very slow

Plussat: The hotel was clean, the staff was friendly and the room was cute.

Miinukset: The formatting of the room itself. The bathroom had a glass wall, even thought it made it look bigger it was odd.

Plussat: We loved everything! The receptionists and the Venezuelan girl at the breakfast were very friendly and helpful.

Plussat: The shower was great.

Plussat: Erinomainen sijainti, siisti tilava huone ja hymyilevä ja oikeasti palvelualtis ja -kykyinen henkilökunta, erinomainen hinta/laatusuhde

Plussat: Hyvä aamiainen ja siellä myös hyvä asikaspalvelu

Plussat: Style of the room and friendliness of staff

Plussat: Taxi ei meinannut löytää tai pystyä ajamaan hotellin, paljon yksisuuntaisia katuja ja kääntymiskieltoja joka vaikeuttaa ajoa. Hotellissa kelvollinen aamiainen ja sijainti hyvä keskustassa mutta sopivasti Miamin kentän suhteen. Asiallinen henkilökunta.

Miinukset: Hotellirakennus on vanhahtava, huoneet hiukan kolkkoja vaikkakin tarpeeksi isoja.

Plussat: Clean, friendly staff and good value for money.

Plussat: Location

Plussat: Good location, easy to find from station on foot! Staff excellent, helpful and always with a smile!

Miinukset: N/A

Plussat: Sijainti on hyvä, jos ei halua helposti uimarannalle. Ilmaisen Metro moverin pysäkki on lähellä, samoin ilmainen Trolley bus pysäkki ihan kohdalla. Lähistöllä on useita hyviä ruokaravintoloita.

Miinukset: Sijainti on hyvä, keskeisellä paikalla, mutta liikenteen melu kuului ainakin kolmannen kerroksen huoneeseen aika voimakkaana. Alue on siisti ja rauhallinen, mutta viereisen korttelin jalkakäytävällä yöpyi paljon kodittomia.

Plussat: This was one of the most terrible hotel in my life I will never stay at another one

Miinukset: Nothing

Plussat: Location location location! Best thing about this hotel definitely.

Miinukset: The bathroom is small enough to wash your hands while u sit on toilet.they will nickel and dime you, 20) hotel fee, 20$ to check in early 30 min 10$ to I do t even joe what the last charge was.... why don't they just say they are a --$/night motel???

Plussat: The bed was very comfortable. The Front Desk was very friendly and helpful

Miinukset: A lot of hallway noise. A lot of doors slamming on the 8th floor.

Plussat: N/a

Miinukset: My charges

Plussat: The bed was supper comfortable The best sleep

Miinukset: The wifi was very poor in our room, very frustrating. I think a mini fridge in the room could be something they should add especially if your stay is more then 3days. The room was great just like the picture on the website but the bathroom I must say was very very small not showing on the website.

Plussat: Bathroom was too small, step out of shower onto toilet, tub very slippery, no drawers for belongings, no luggage rack, had to open luggage on bed.

Miinukset: Room should be larger, especially bathroom, need drawers or luggage rack, otherwise very clean, friendly staff

Plussat: Location

Miinukset: Service at breakfast

Plussat: Everything was as expected plus they gave us two complimentary drinks at the bar.

Plussat: The staff was friendly and helpful. Great location. The cleanliness of the room was the worst part of our stay, otherwise we were satisfied with the hotel.

Miinukset: Cleanliness of the room and bathroom.

Plussat: The staff are very friendly. The room looks very clean and the view is unbeatable (the upgrade was worth it). The location is great and easy to commute to anywhere.

Miinukset: The room could be bigger although I got the corner room which seems to be bigger than the others. The valet parking should be cheaper. And there should be a fridge and a microwave with this standard.

Plussat: The location, it was close to the port of Miami

Miinukset: The hotel smelt like mould in the hallways. It was a very strong odor. We had an awful checkin I came prepared with all confirmation of booking and confirmation of payment yet they kept telling me I had to pay for it again. I had to bring out my credit card statement to prove it was paid for. Then they wanted an extra 109 for security deposit. The room we had was the savvy king it was small like a prison, the television and telephone didn't work. The other members of our party were in the trendy double they were small as well and felt like you didn't have any walking space. We requested a crib and they do not provide cribs but playpens. The first playpen they brought was broken and we had to ask for another one the second one was missing a bottom slate to hold the mat. We ended up getting a third and it was functional.

Plussat: The Hotels location was good and easy to find.

Miinukset: The elevators are way too small and slow for how many floors and people there are. The rooms are very small and uncomfortable! The should have been a swimming pool!!!

Plussat: the location is great!

Miinukset: unfortunately i did not had hot water in the shower!I did mentioned it to the man at the counter but he did not care about it! not happy not a good experience!