Kairo hotellit lähellä Egyptian Museum

Plussat: the best team

Miinukset: view / clean / Quality

Plussat: It is a quiet place, good for business Staff try to do their best

Miinukset: Staff behavior need a lot of improvements Food is very bad. Careful focus js a must in this matter.

Plussat: Staff were friendly and tried hard, especially front desk and pool area. The restaurants were very nice. We were given a room with balcony facing the Nile, great view. The gymn was well equipped, and although we didn't try the spa, if we had more time, we would have, it looked inviting.

Miinukset: The coffee machine in the room didn't work and had to be replaced, only found out it was not working at 7.00 am as I went to have my coffee. Initially I could not order room service as the telephone had not been plugged in properly, however the response from staff was very quick and the problems were solved very quickly. My main complaint would be the lack of champagne at the time of our visit.

Plussat: I like the cleanest & the faculties

Miinukset: The room was not cold enough and the path between rooms and elevators was hot & humid even the elevators

Plussat: every thing

Miinukset: food

Plussat: Extremely clean rooms, shower was like wow.

Miinukset: Breakfast not included in the rate. I thought it was over priced at Usd 30 extra per person

Plussat: The restaurant Very good location and good service

Miinukset: Nothing every thing good

Plussat: Eery thing,, staff location servisess

Miinukset: Every thing was amaizing starting from booking❤️

Plussat: Balcony looking at the Nile view

Miinukset: Street is so noisy especially when relaxing at the balcony side

Plussat: nothing. this is the four seasons only by name. nothing about comes close to other fourseasons around the world.

Miinukset: everything. when you pay for a premium you don't expect an old uncomfy hotel that I can hear my neighbors through the walls. most of the staff werent helping at all except if you bribed.

Plussat: Good location

Miinukset: Old hotel

Plussat: Staff were helpfull

Miinukset: Nothing. Everything was bad. AC was not working. There was. Insects in the room. Bath room shower was leaking.

Plussat: Facilities, friendly staff, cleanliness, luxury

Plussat: Delicious

Miinukset: Nothing

Plussat: Nice

Miinukset: Very good

Plussat: The place and the cleanliness is good, I loved their food a lot. It is quiet and not noisy at all.

Miinukset: I reserved and paid for a room with king size bed, but I was given a room with 2 small beds and was never cashed the difference. They told me they will change the room next day, but this didn't happen.

Plussat: Hotel staff was very helpful and friendly, location of hotel is the best for all tourist, Management especially the RM was very helpful and kind, rooms very clean ,hotel is very safe.

Miinukset: All perfect

Plussat: Nothing

Miinukset: موظف المطعم محمد عزت غير محترم جدا Hotel try for high cost saving you need to call multi times to get tea or anything. You need to pay inside hotel to get good service for anything even bathroom cleaning or get water, etc. Club loung i feel unhappy paying extra room charge for club toom, because lounge serve juice, tea and coffee only. Suna and steam room very small fit for two persons!!! I heared was re-furnitured while some carpets damaged on the walkway trip hazard

Plussat: Location

Plussat: Everything was perfect. The staff were so helpfull. Especially Mr. Islam. The room was clean, well decorated, and the bed was comfortable. The breakfast was various. Good location. Worth for mony. I strongly recommend it.

Miinukset: Nothing.

Plussat: everything was perfect i like it .

Plussat: Very nice room conditions and delicious dinner.

Miinukset: nothing

Plussat: Quick housekeeping

Miinukset: I had very loud neighbors across the hall with loud kids that would run up and down the hallway screaming. Perhaps the hotel can allocate a floor for families traveling with young children so as not to disturb other guests. In-room dining menu was not very tasty and not good value for money. Consider revamping the menu or looking at the prices.

Plussat: I like the location .. clean room, quite

Miinukset: the coffee & tea in the room

Plussat: Matress too thin and is not comfortable enough.

Miinukset: Lacks clarity on fares and taxes per night. 2 roms booked by my team with 23p USD DIFFERENCE for same period.

Plussat: Excellent location In fromt op Egyptian Musem. 200 m to Tahrir Square Good and reasonably priced restaurant

Miinukset: Rooms not very spacy Tours cost twice the price of tours elsewhere (bettertake uber and do it yourself)

Plussat: New furniture clean good cooling

Miinukset: Nothing

Plussat: Every thing was wonderful

Plussat: Location in front of the museum and Tahrir square. friendly staff.

Miinukset: Small pool , parking is extra paid 75 LE per day.

Plussat: I like how they care about details

Miinukset: It was all good

Plussat: Great value

Miinukset: I call the housekeeping for a box of tissues for 2 days and even I went down to reception twice to ask . Finally nice gentleman in reception give me open one !!!!! Not even new Air conditioning was extremely bad

Plussat: They care about their clients in every single detail. Told them i was tired from a long trip need to check in asap they offer me a free upgrade in the top floor !

Miinukset: Nothing to dislike

Plussat: Service, location, breakfast

Miinukset: Bathroom

Plussat: Amazingly clean throughout. Room was spacious and comfy. Staff were happy and polite. Food experience is one of the best in town in terms of quality and variety.

Miinukset: Located in a very narrow street. Hard to locate parking. Pool surroundings feel strange and affect guests' privacy

Plussat: It’s downtown hotel you can feel Egyptian people all around workers and students

Miinukset: Clean and very friendly staffs

Plussat: The food we ordered from Room service was fairly priced and nicely cooked. Our housekeeping lady Fatma was very accommodating and we had everything we needed. Beds were quite comfortable. The rooms and bathrooms are spacious enough. My husband used hotel gym, he said it was small but he still had a good workout. Hotel staff is very pleasant and friendly especially at the reception.

Miinukset: The hotel is located in a busy neighborhood and at least till midnight it was quite noisy, because we’ve got rooms facing the street. There were no bathrobes in the room so had to call to get one. There are no ironing boards and irons too. In our opinion breakfast needs a big improvement in both variety and quality of food. Cold cuts were of low quality as well as cheese. There is a huge choice of pastry, but choice of usual breakfast items was limited. Management also needs to pay more attention to cleaning of public areas as well as main restaurant. We also requested for an airport pick up and it was arranged by the company based in the hotel, Rimo Tours. I mentioned upon making a reservation that we were travelling with 3 suitcases and a babystroller and that there were 4 people in total, including 2 year old. The car was too small to fit all of our luggage and we had to squeeze ourselves at the back while one of the suitcases and a stoller were somehow pushed into the front passenger seat. That was surely uncomfortable for us and, I am sure, the driver. Overall, I would rate this hotel as solid 4 stars, as it is definitely not 5 stars.

Plussat: The manner in which a very professional reception staff resolved a booking error at check-in, named "Hatim Nabeel". He was very understanding and proceeded to resolve amicably. Room service food was to die for. The hotel seems to have employed a top class Chef and the food presentation was 1st class. The Guest Relations Manager "Ameera" was absolutely brilliant. She did her rounds at breakfast to each and everyone asking about their experience, taking an avid interest and commitment to pursue any request for improvement. She took individual responsibility and followed up; an outstanding initiative I've never experienced in other hotels who are 5 star. It was the best experience of the hotel so far.

Miinukset: Cleanliness. Unfortunately room furniture and couch seem old and in need of a valet. Gives it an out dated look in places though still passable. Rooms should be inspected meticulously for maintenance such as faulty lights and bath tubs with broken plugs, as this would have given the hotel 10 out of 10. It's obvious such issues are noticed as no cleaner would've been able to do their job without realising as they are blatantly apparent. Perhaps simply not reported further up the line.

Plussat: Breakfast is amazing, room is big and very clean, everything was fine

Plussat: Clean room , friendly staff , very nice location

Miinukset: Nothing

Plussat: Breakfast was outstanding. Watermelon and all else was fresh. Catered for all tastes and dietary needs. Brilliant employment of Guest Relations Staff in particular Ameera who regularly met with everyone ensuring everything was in order. Room service food was extraordinary although menu could be expanded. Have definitely employed a top chef. Laundry service was 5 star! All clothes looked brand new.

Miinukset: Vacuuming should be done meticulously, especially for those staying for a few days. Back chatting between staff, mainly security door men who assume nobody else can understand Arabic. Not the most pleasant experience witnessing backbiting of customers who are non-Arab within a few feet of them! A very unfriendly display of behaviour from a top hotel.

Plussat: Excellent location, good breakfast and nice facilities including the swimming pool. Friendly staff and in general good atmosphere. I sent them several emails and always got answer in few hours

Miinukset: Check in/out procedure too slow. You have to seat and wait in front of the desk where only one person is working. For this level of hotel i would expect more effort to keep all the process fast and simple, especially when you have to go to the airport..

Miinukset: Old furniture considering such price. Stupid receptionists. Alleged fallen network for transactions.

Plussat: Position, camera

Miinukset: Restaurant and breakfast to be improved. Not adequate.

Plussat: View from my room

Miinukset: The breakfast should have changes at least after 2 days . People on the floor or behind the egg counter should know a bit of English

Plussat: Location- Staff

Miinukset: Most unsatisfactory was my roomi booked for a Non-smoking, and to my big surprise (and my wife as well) the room we entered was full of heavy smoke, and had to refuse it. It tools over one and a half hour from the front desk to get me another Non-smoking real one..!!!!

Plussat: Nothing is good in this hotel , it was the most horrible experience i have ever had with any Hilton i went to.

Miinukset: Everything there.The room was very dirty. Dirt and dust all over the place. Customer service was very rude and not helpful at all, even when i asked for a manger, she even more rude to me.The food is very expensive and not good at all. Horrible experience

Plussat: the location is very centralized

Miinukset: - The rooms are nothing to do with the advertised picturs online. - The staff are very unfriendly and un knowledgeable. - The rooms are old smelly and dirty ( none smoking rooms found somoke tabs inside balcony). - the toilet is so dirty you can't even use it. - the lobby (Front Disk) is a one man show. - This hotel is only good for Adult affairs and not a family or business place.

Plussat: Friendly staff and excellent location. Comfortable bed and nice Nile views from our room. We booked a room for three but there were only amenities for two people, but we spoke to the reception and they rectified the issue quickly.

Miinukset: Room carpet is dingy and needs to be replaced. No power sockets for personal use/ charging near the bed. Furniture is outdated.

Plussat: The staff are polite and lovely. However the dirt just spoiled it all.

Miinukset: I was upgraded to what the hotel referred to as a suite! However the 2 bedroom apartment was disgustingly dirty. The bedroom carpet was dirty with debris not vacumed. In between the bed and side table was the worst! In the kitchen the cooker was grimy with grease and old food particles that stank! Honestly there's so much more I can say but even putting it in writing brings it all back. I spoke to the manager on check out and he apologized but asked if I was not impressed to be upgraded to what THEY think is a suite! I said I would have preferred 2 nights in a regular room as long as it was clean!

Plussat: Perfect location and good facilities around the hotel

Miinukset: Old style furniture and in terms of cleanliness extra care should be taken

Plussat: View

Miinukset: Service Room is out of date and needs refurb