Kairo hotellit lähellä Tahrir Square

Plussat: staff, location and furniture

Plussat: Room comfort and size.

Miinukset: Very noisy. Hotel driver took us to wrong terminal at airport.

Plussat: We loved the staff, the quality of the rooms, the facilities and the services! We felt we got a great taste of Cairo before even leaving our hotel

Miinukset: Absolutely no comment

Plussat: Cleanliness , service,

Miinukset: No coffee shops

Plussat: Location, view, interior, helpful staff, atmosphere and the atm machine inside the hotel.

Miinukset: The lounge menu options were limited and the dine in food in general is not that tasty

Plussat: Great nile view suite that was upgraded because we were celebrating a special milestone. Amazing SPA facility. Great restaurant

Miinukset: Part of the outdoor pool was being renovated

Plussat: Food is good

Miinukset: Staff are below average on their service and friendness .

Plussat: Cleanliness, location & COVID-19 measures

Miinukset: Menu Prices are extremely expensive! For example. A cup of tea will cost you 90++ LE = 111 LE! Same goes for lunch & dinner

Plussat: الفندق مريح جدا وهاديء مناسب للعوائل

Miinukset: بعض الغرف المطله على النيل ليست بها شرفه للاسف

Plussat: Very great location and stuff

Plussat: Location is good room also is okay

Miinukset: I didn't like how do people treat I felt there that on my CV and they don't want me to steal their money

Plussat: Location and staff

Plussat: *Room view *Covid-19 precautions *Friendly and helpful staff

Plussat: The staff, the view, the pool, the food, we will be coming back!

Miinukset: I had allergy problems I think the filters in the air conditioning needed to be replaced, otherwise amazing all around.

Plussat: Starr extremely helpful and courteous

Miinukset: A written explanation how the air conditioning works

Plussat: Service like never seen before, they help you with pleasure and show it. Beautiful hotel, great facilities, friendly staff, comfortable beds, and luxurious rooms.

Plussat: quiet , clean , good breakfast ,

Miinukset: very cold , small lobby . expensive

Plussat: ever thing it is nice and luxury

Plussat: Caring for everything to make me comfortable and happy:)

Plussat: The location was central to the areas I wanted to visit. Loved the small balcony I had where I could sit and gaze at distant pyramids at Giza and Saqqara--when the smog and haze didn't obscure them.

Miinukset: Did not like how noisy a venue (outdoor restaurant?) was below on the river. Hugely loud and forced me to keep the sliding glass doors closed. No reason for a restaurant to play music that loudly. And I was on the 22nd floor (IIRC).

Plussat: Excellent

Miinukset: Nothing

Miinukset: Not cheap . Staff called me as a woman . I am the son of the owner of the room . .

Plussat: The Sheraton was excellent in their service , and attention to detail . I celebrated my birthday during my stay and they even remembered to leave a birthday cake in my room. The view of the Nile from my room was incredible . Thank you .

Miinukset: The taxi service provided at the Hotel is extremely expensive .

Plussat: Once you’re back to the hotel, you’ll find all what you need. Exceptionally clean and comfortable. Staff very welcoming and professional. Definitely recommend for business travelers.

Plussat: Great stay!! Friendly staff and a fantastic Italian restaurant with amazing food

Plussat: Great location - lots of restaurants, cafes, galleries, and shops within walking distance. Historic building is beautiful.

Miinukset: The best Hotel in Cairo.

Plussat: Food quality

Miinukset: balcony is not clean

Plussat: The staff, the food, the drinks , the sport club

Miinukset: The Treated reception, the cleaning

Plussat: The Charming rates for the whole stay , warm welcoming came from the staff , safety and social distancing applied as it should to be there.

Plussat: Staff is amazing- super helpful, kind, responsive, courteous, and they go above and beyond to make your stay enjoyable. Special recognition to Mohamed in reception, Mona Helmy at the Executive lounge, the EXCELLENT housekeeping staff of floor 5 in the Zamalek tower, the dinner and staff of the Soraya Gallery were AMAZING, the bell staff, the staff of the women's changing rooms (the hot tub, sauna, steam room were impeccably clean). The suite in which we stayed was exceptionally clean and staff was attentive at all times during our stay. The hotel is beautiful and you feel like you are experiencing history as you walk around the grounds. Cannot wait to go back to this hotel and encourage all travelers to stay here if they plan to visit Cairo!

Miinukset: The hotel taxi staff was a great driver, but we did not like that he kept pushing unwanted additional services (i.e. his connections for "transportation" which consisted of overpriced camel/horses to Pyramids with clearly sick and underfed animals; overpriced boat ride. We kept saying no but he would find other ways to have us pay for additional services.

Plussat: Excellent staff and service, upgraded room, free parking . The best rate for this quality in Cairo. the hotel is fabulous and steeped in historic atmosphere .location on an Island in the river Nile with many shops walking distance. breakfast plentiful and really delicious . Corona safe .

Miinukset: The bed super comfortable but cover had a not fresh smell .orange juice at breakfast outsourced not fresh squeezed on the spot and was bitter.

Plussat: Location and breakfast buffet

Miinukset: My room door was outside...

Plussat: The history of the place and the Urban Decoration is so amazing and so beautiful.

Miinukset: Some the staff behave is not appropriate , the bathroom is not equipped very well and its old,

Plussat: Impressive hotel, but don't expect max efficiency, we are still talking about Egypt :)

Miinukset: Minimal glitches with staff and responsiveness, but nothing to spoil the stay or anything.

Plussat: Not a lot actually. See below.

Miinukset: Food and drink was extremely overpriced and mediocre. An example which sums up the hotels attitude to the guest was two 1/2 litre bottles of water in the room with a price tag on them of EL. 24 each (approx 3 Euros) Accommodation although clean was rather tired - not what I expected for the 'Offer price' on a deluxe room.

Plussat: every thing specialy the bachyard cafee

Plussat: the most i liked was the outlets of the hotel.

Miinukset: i didnt like the rooms as they look a bit old fashioned.

Plussat: Excellent and highly trained Staff, especially Front Desk staff and their management

Plussat: nice&comfort hotel

Plussat: Hotel facilities

Miinukset: House keeping disturbace to make the room even the not disturb sing is hung outside the room

Plussat: inclusive of all services

Miinukset: they did not recognize your website, but luckyly the manager was a german national and have resolved it.

Plussat: The garden

Miinukset: They dont give u the room and the view u like

Plussat: room view

Plussat: Everything was great. The AFA Exhibition arrangement was also excellent

Miinukset: Nothing specific

Plussat: Nice breakfast buffet with many options. Good restaurant options.

Miinukset: Cleanliness of the room was not to standard. Restaurants was priced rather high compared to quality and the city in general.

Plussat: location

Miinukset: price

Plussat: The location, the Nile View, the breakfast, the bed and pillows. many things available in the lobby mall, travel agent, bank , ATM machines, bank .. etc ...

Miinukset: The Casino, the bar, the disco, should not be there at all.

Plussat: The way and the frequent they clean the room is very good , easy to check in and out , fantastic Nile view basically is the best,

Miinukset: Staff need to learn how to smile and be happy ,they need to care of the main gate and to organize the drop off area, the waiters in the cafes they just need training.

Plussat: Location

Miinukset: nothing

Plussat: Location, Location, Location. Good Food. Fabulous View from Nile View windows. Friendly, helpful staff.

Plussat: The hotel is a very good deal; pay a few extra bucks and get the breakfast buffett included in the room and you can't go wrong. The restaurant selection and food awesome. The Nile view from the 11th floor was very nice. The location was about 5 minutes walk to the Museum and maybe 15 minutes walk to the Cairo Tower. There are tours out of the hotel lobby too. I recommend this hotel to anyone going to Cairo!

Miinukset: The prices are a little misleading; instead of $200 a night, it was $250 a night with taxes and service charges added in. And it didn't stop there; it was like this at the bars and restaurants as well. I probably wouldn't have minded paying a few extra dollars knowing how much something costs going in, but it seems a little decieptful. Know this going in, and you will at least be prepared - still highly recommend.

Plussat: i has in some rooms very nice rever view

Plussat: Toobusy a place very convenient location

Miinukset: Catering staff need to be more attentive ti clients request( sometimes absent minded !!)

Plussat: Top-notch customer service. Attentive, friendly staff, and amazing location on the Nile

Miinukset: As nice as the facility is, you can see that it’s in need of a facelift. Fixtures, furniture, paint, etc could be updated. Plus stains on carpet, walls, and furniture

Plussat: Nothing just the view I had to book and pay again

Miinukset: Food staff service room

Miinukset: Everything

Plussat: The location and view are great. The value of money is good compard to the stay.

Miinukset: The hotel seems too old which requires renovation. The recieption staffs are little slow. There are no a lot of services available at the hotel.

Plussat: I really like the room and the hotel in general.

Miinukset: I didn't like the staff at front concierge. I asked for price for ride to airport and one guy said one price and the next day another guy increased the price. First guy said 500 pounds then the second guy said 650 so I was kind of upset about this situation.

Plussat: view and location

Miinukset: staff was impolite and respectful. room without facilities toilet without accessories. compared to other 5 stars, this hotel not worth 5 star , I give 3 star rating.

Plussat: I'm in love with this hotel ,, me and my family like it since more than 9 years.. the most thing I love it is the view.. the rooms are clean more than before which mean that there is some thing good.

Miinukset: Almost there is nothing I don't like it except the old furniture ..

Plussat: good location and breakfast

Miinukset: Dissapointment wellcoming of reception staff, I made my reservation on kayak website for 2 person with breakfast forUS$ 100 per night, but the hotel asked me to pay 112 mor for each night.. how it comes? the reason that iam not United state citizin. I gave hime two options to solve the issue, the first to cancell my reservation so i can return back my mony from kayak. and secound to contact agent and inform them about this problem but his response was absoulutly negative. He asked me to pay and irefused to pay one cent more. I call the agent from my pocket and wait more than one houre till confirmation comes from agent. My openion if the reservation agent has made a mistake, the hotel should contact them and solve the problem not me. Overall it is very clear that this huge two tower hotel is not well operated, one of those two building is not used long time and the other is 20% occupied.

Plussat: Beautiful view, located on the banks of the Nile.

Miinukset: Staff was not interested overall. No alcohol served in the entire hotel. I was told to "go down to that Four Seasons". Our flight did not leave until later in the day after we checked out...was told we could not use the wireless internet since we were not active guests.

Plussat: Nothing good

Miinukset: Staf very very very bad , price more than i booking

Plussat: Nothing

Miinukset: Bad every thing

Plussat: Great view of the Nile from the good sized balcony, very central location only 5 minutes from the Egyptian Museum and Cairo down town. Excellent customer service and breakfast was tasty and had lots of variety.

Miinukset: The quality of the burger we ordered through in-room dining was below par and so was the food ordered odered from the in-house British pub. Bathroom was cleaned but slightly dated in comparison to Hilton standards.

Plussat: Live piano players in the restaurant

Miinukset: The surroundings were very uncomfortable

Plussat: The price was good and the location is great.

Miinukset: Service was really not good. Starting from reception to the bell boys. While the value for money is good, this certainly is not a 5 Star standard. Dont expect that.

Plussat: Top notch hotel with excellent facilities, staff, and multiple restaurants to choose from within the building complex. Premium base of operations for Cairo offering all amenities including concierge to organize tours, well-equipped gym, banks and ATMs, and full spa. Excellent breakfast buffet with very wide variety of choices. Nice view over the Nile. All at a great value.

Miinukset: The room doors slam extremely loudly if you aren't careful (or aren't concerned). I was startled numerous times by neighboring room doors slamming late in the night. They must do something to cushion this sound. It is very disturbing.

Plussat: The staff where amazing. The front office manager when checking in as a Hilton’s honor person greeted me like I was royalty and took care of me the whole time.

Miinukset: Nothing

Plussat: Room was clean however i found bills for the previous guest in my room but the room was clean.

Miinukset: No body helped me i took the key from the receptionist after ending booking procedures then i started looking for my room in the hotel and the pool is very small and no drinks allowed in it.

Plussat: The meals were good.

Miinukset: They will over charge you more than what is quoted on booking.com. I was quoted $347 on booking.com and when I got to the hotel after my very long flight it had become $502. Then they tried to hit me up with some more erroneous charges when I was leaving. I had to refuse all additional charges vehemently. The general manager was standing right across from me trying to get additional fake charges into their system. Just because they print a piece of paper doesn't mean that you have to pay it. Make a fuss if you must. The shower will switch from warm to scalding hot without any notice and back to cold. One day there was no hot water. Also the carpets looked old and dusty/dirty in room 601. I don't know how this hotel gets to belong to a Hilton. Must be the worst hotel I have stayed in forever. Also always lock your room door with the lock bar, otherwise the service staff will walk in on you.

Plussat: It was in the centre of a bussing city but was also relaxing

Miinukset: The traffic around it

Miinukset: The hotel made a mistake with the booking, but rectified it after some discussion and upgraded the room. It was useful to have the print-out of the original booking with us, as it was disputed.

Plussat: the ramses hotel is an old the management should renovate it totaly.

Miinukset: there are more guests than the hotel staff can handle.specially at lobby area and the garden court.more over the wedding is held at the same place of the lobby area which make the area very unsafe for scaping rout in case of fire.

Plussat: It was nice hotel, needs refurbished bathrooms. Location is excellent, no need for taxi. Everything is around you within a walking distance, mall, cofe shops, supermarkets, shisha places. cinema, fast food are also cross the road.

Miinukset: Only bathrooms needs new fittings.

Plussat: Excellent service good value great breakfast rec upgrade to executive checkin if avail. Staff top rate, nothing too much trouble.

Plussat: Breakfast of the hotel was fantasitic!

Plussat: Staff excellant and very helpful. Good location for visit to city centre and cairo museum which is across the road. Nice outdooor heated pool and good selection of restaraunts in hotel.

Miinukset: Not a five star hotel as it was clean but dated . the tour group in hotel was very poor and too expensive. Very poor information from office and meal on nile tour the worst meal we have ever had. The egyptian dance and music was very good.

Plussat: The staff and facilities were all wonderful,very friendly and efficient and I feel it was an excellent place to stay in such cities as Cairo,I was very impressed!

Miinukset: My only criticsm was the lack of tea/coffee making facilities in the room.I've stayed at many Hiltons and this is a feature I expected and I feel it would prove to be very popular with most guests,and not expensive to implement.

Plussat: Staff is very friendly

Miinukset: Upon arrival to my room, I found the remainings of hoses in the bathroom. Seems that they have executed repair works but them forgot to clean up.I had the chance to try three of the restaurants in this hotel but non of them offered quality food.

Miinukset: Waiters at the breakfast room,had no idea about a)1-how to handle a glass 2-to check if the glasses are replaced by clean glasses 3-if the forks are clean. B)everyhwhere at the hotel is smoking(thks god not at the rooms) area.for those who has allergy,it is a real big problem.