Kairo hotellit Az-Zamālik

Plussat: the staff is very helpful and the property is very well taken care of

Plussat: Fabulous hotel with lovely places and choice to eat.The swimming pool area was really nice,gym was fully equipped and there was a really nice spa.The beds in the rooms were very comfy.

Miinukset: We didn't have any robes in our room.

Plussat: The shisha was perfect, breakfast had sushi, the treadmill is across from the pool, everyone was smiley.

Miinukset: There was no belly dancer

Plussat: Great location - lots of restaurants, cafes, galleries, and shops within walking distance. Historic building is beautiful.

Plussat: Excellent Location Almost all consumable services are available nearby, e.g. restaurants-coffee shops - stores Excellent nile view Great local park Generally staff were very friendly

Miinukset: Only one exception case by housekeeping staff, who entered my room without permission nor door knocking while I was in my private rest time Noisy crowded at peak time

Plussat: The staff, the food, the drinks , the sport club

Miinukset: The Treated reception, the cleaning

Plussat: Food

Miinukset: Dirty City

Plussat: Staff is amazing- super helpful, kind, responsive, courteous, and they go above and beyond to make your stay enjoyable. Special recognition to Mohamed in reception, Mona Helmy at the Executive lounge, the EXCELLENT housekeeping staff of floor 5 in the Zamalek tower, the dinner and staff of the Soraya Gallery were AMAZING, the bell staff, the staff of the women's changing rooms (the hot tub, sauna, steam room were impeccably clean). The suite in which we stayed was exceptionally clean and staff was attentive at all times during our stay. The hotel is beautiful and you feel like you are experiencing history as you walk around the grounds. Cannot wait to go back to this hotel and encourage all travelers to stay here if they plan to visit Cairo!

Miinukset: The hotel taxi staff was a great driver, but we did not like that he kept pushing unwanted additional services (i.e. his connections for "transportation" which consisted of overpriced camel/horses to Pyramids with clearly sick and underfed animals; overpriced boat ride. We kept saying no but he would find other ways to have us pay for additional services.

Plussat: Location and breakfast buffet

Miinukset: My room door was outside...

Plussat: The history of the place and the Urban Decoration is so amazing and so beautiful.

Miinukset: Some the staff behave is not appropriate , the bathroom is not equipped very well and its old,

Plussat: Great location, generally good staff, reasonably well maintained.

Miinukset: Price for what is offered.

Plussat: Reception was really welcoming. Location, at night you can find good places to eat.

Miinukset: Hotel look like a maze.., need time to get use to the floor plan.

Plussat: Quite adequate in terms of comfort, reasonably well maintained, have used before and will use again.

Miinukset: By European standards, this is a good three-start hotel. As such, it is overpriced. But there is no alternative in Zamalek save the Hilton, which is even more overpriced.

Plussat: It is so clean and makes my feel comfortable

Miinukset: The Resturant need to be redesigned

Plussat: Some of the staff

Miinukset: Smoking inside the hotel was killing me and allowing smoking in the rooms I have to go to stay in another hotel

Plussat: Very Clean, Good Location, Friendly Staff

Plussat: Staff were freindly Location is good close to the Nile Nile View and city view were both good

Miinukset: The breakfast was limitted for me as am i dont eat meat cheese or other dairy products also i dont like muffuns and wheat products. Other things were okay

Plussat: Comfortable and clean with friendly staff

Miinukset: The Air conditioner doesn’t work in winter , the room was extremely hot at night

Plussat: Their slogan is "local traditions, international standards" (or something like that) and they more or less live up to it: the hotel is close to the standards of the international chains and yet has a definite local flavor.

Miinukset: Rooms a little small, elevator a little slow.

Plussat: Well run medium-sized hotel. Excellent location if you want to be in Zamalek. Not luxury, but good.

Miinukset: Occasional wrinkles, but that is inevitable in Cairo.

Plussat: 1. The location (the "Zamalak" part of Cairo) is comparatively tranquil. 2. The views from the rooms (10th to 12th floor) over the skyline of Cairo are fantastic. 3. One of the two evening shift front desk men was very nice and helpful. 4. Breakfast buffet was good, compared to other Cairo hotels in this price range. 5. The room was an appropriate size and properly furnished.

Miinukset: 1. I have stayed at several hotels in Cairo, especially in this part of town ("Zamalak"). Compared to other hotels, this one is not good value for the price. After only two nights, I checked out a day early. 2. The internet did not work at all. Internet is only available in the lobby, not in the rooms. But during my two days & nights, it did not work at all in the lobby. Front desk staff pretended there was a technical problem that would be fixed the next day, but finally on my third morning when checking out, someone admitted that the internet did not work simply because the hotel had not paid the utility bill for it. 3. Daytime front desk staff were unfriendly and unhelpful. 4. The shower curtain was several inches too short, so half the water that hit the curtain wound up on the bathroom floor anyway. 5. The bathroom only had one towel upon arrival. I had to call twice to get more to dry the floor. 6. The balcony had no chairs, and only one plastic table that was covered in dust. 7. The A/C was weak. 8. The security metal detector at the entry door is unwelcoming and pointless. 9. My second day, one of the two elevators became "out of order", which was annoying because all the rooms are on the 10th to 12th floor of the building, and the other elevator was often in use by someone else. 10. When I was leaving the hotel, the other elevator door got stuck. A bellman had to carry my luggage down to the 9th floor, to take some other service elevator in another part of the building to exit. 11. Front desk staff insisted on charging me at least one night upon check in, even though Booking already had my debit card number. So I paid the full three nights of my reservation to minimize card fees, which then led to further paperwork hassle when I checked out a day early because there was no internet.

Plussat: I recommend it for others

Plussat: The food

Miinukset: My best hotel in Zamalek

Plussat: The receptionist The team

Plussat: Excellent food with several vegetarian options. Nice ambience. Good coffee.

Plussat: The hotel is perfectly located in the safest neighbourhood in Cairo. The Driver they sent to pick me up is highly educated and is an egyptiologist as well as a taxi driver. I booked him for all my tours and do not regret doing that at all. I would recommend a stay at this place but more then that definitely recommend. Khalid as a taxi driver and guide! His phone number is +20 122 744 8749. Call him and book him for guide and a driver. His price is very reasonable and he is highly educated and professional. He takes you to all the must see sites in Cairo and helps u haggle in shopping too! He does take you to a perfume and papyrus shop but doesnt obligate you to buy anything and sits quietly when you explore. Please do book him. Thank you.

Miinukset: They took advantage of the travel bans. They did not want to refund or credit our booking even though we couldn’t get there. Zero care for their guest.