Kalkutta hotellit lähellä New Market

Plussat: Oberoi are very attentive to the small things and making you comfortable. One concierge, Mr. Rahan, was really on the ball for outings and ideas. Staff were courteous and smiling. I used the Spa facilities each evening for the steam room and the ladies were lovely.

Miinukset: On checkout, I didn't appreciate being held for 30 minutes for a 8,600 rupee dinner charge that was not mine ($160) during a time of day when I was heading off for a boat ride and not even in the hotel. The delay caused me to miss the check in time for my flight. I had to book new tickets home that cost $300 to fly via Delhi instead of Direct. Secondly, I didn't appreciate being lied to by a concierge who said a yellow taxi would refuse to take me to my boat launch. He assured me the hotel car was only a small amount more, but failed to tell me 465 rupees more. I grabbed an uber on the way back from the help of an India family for 65 rupees, who assured me taxis, Ubers and Olas would take me everywhere. For me it is the principle of being lied to.

Plussat: Staff is just amazing, welcoming, caring and pleasant. Food variety and selection is great

Plussat: Absolutely wonderful hotel right in the heart of the city. Staff was really helpful - always asking about how they can help. Strongly recommend.

Plussat: Bar and Thai restaurant, breakfast and staff was very pleasant, kind and helpful

Miinukset: I cant think of anything.

Plussat: The service of all staff that includes entrance and reception/ Food & Beverage and in-house cleaning teams were all very welcoming and accommodating.

Miinukset: The breakfast buffet could be a bit more varied.

Plussat: The service

Miinukset: Very crowded at the entry and exit

Plussat: Services of all the staff

Plussat: Breakfast had a good spread, ranging from breads, cereals, fruits, salad, south indian, continental, juices, milkshakes, waffles, pancakes....the whole package.

Miinukset: All good

Plussat: Location is right in the heart of central Kolkata and very close to Park St. The breakfast was superb with excellent service. The hotel staff was very warm and helpful.

Plussat: Breakfast was the best part of our stay at Grand.

Miinukset: N/A

Plussat: They have taken great care in in every detail! Pleasant staff. It was very comfortable stay.

Plussat: Room was good what I asked for.

Miinukset: It would be easier to select room if they inform that no balcony in smoking room so that the room can be selected accordingly. Dinner was not worth of paying 1900(including gst).

Plussat: The fare was simple and nutriciuos

Plussat: One gentleman at the reception for the night shift from 19th-21th June is very much helpful and very professional and quite understands the needs of a freqnuent business traveller, who often stays at the same hotel for the past ten years+.

Miinukset: Some training is required for the new staff, who don't know how to how to deal with some small issues.

Plussat: Very clean and quiet. Prime location. Very polite and helpful staff. Good and delicious food.

Plussat: Sandwich is very delicious

Miinukset: I required a quiet room, but too much noise from the renovation work in the next room, which disturbed me

Plussat: Best location and heritage property

Miinukset: Nothing

Plussat: It’s very close to Park Street and other touristic locations. The staff are very friendly. We always stay here when visiting.

Miinukset: It was just about average for the price paid.

Plussat: I liked their service and cleanliness. They are very attentive to the guest. Rooms are equipped with all facilities. Staffs are well behaved. I loved to have have coffee in their garden area.

Miinukset: I don't see anything to mention here.

Plussat: Their hospitality, helpfulness, cleanliness is superb. Location is very close to Victoria Memorial, Park Street and Maidan metro station. There is no swimming pool in this hotel. They has a beautiful garden which is much comfortable in evening.

Miinukset: I can't find any thing to complain for this hotel.

Plussat: 1)entire amount was charged upfront before checkin 2) asked for corporate rates i have not recieved till date

Miinukset: The ac was not working .they 5 am fixed it..and i asked for late check out dint allow ...

Plussat: Everything is Good also location

Miinukset: Top floor bar sound system is not sound prove

Plussat: Everything from hospitality to room cleanliness to taking care and efforts was amazing. They made me feel special with their gestures.

Miinukset: My iron table was broken. But they replaced it as soon as mentioned.

Plussat: Location, cleanness, food

Miinukset: Party in the rooftop disturb to sleep at night. Also construction work near by hotel starts early morning which also very uncomfortable. They discriminate male and female. They allow mail guest in the room but don’t allow female guest. Two of my guests (one male and one female) wanted to meet with me, they allowed male to visit in the room but didn’t allow female guest. Which is very embracing. If there is any rule not to allow guest in the room it should applicable for both male and female.

Miinukset: Cigarette smell in rooms and corridors

Plussat: Comfortable bed Decent Wifi Bar on the top floor Early check in was no problem We ordered some bottles of water; hotel did not overcharge them. Bathroom was very clean & plenty of hot water.

Miinukset: Not all taxi drivers know Robinson street The lights and electrical sockets are not so straightforward to use. It sometimes takes some attempts to get your charger working.

Plussat: Foods are good

Miinukset: Power sockets should be universal, I had to go out to charge my mobile. Door locking noise of other rooms was loud, Dampener could be used.

Miinukset: Confusing location.

Plussat: The swimming pool, rooms are OK but not that comfortable.

Miinukset: The staffs behaviour at reception and ber long time of we request room service for cleaning the room.

Plussat: Locality and house-keeping staff were very courteous.

Miinukset: ACs don’t work. They were unable to help even after repeated requests. Pigeon noise through the night. Not worth the money

Plussat: Swimming pool

Miinukset: Public spaces like carpet and changing room swimming pool as well as inside room trays etc could be cleaner. Little renovation needed.

Plussat: Good Location but Road Noise and lot of noise from Surrounding Construction till late night

Miinukset: AC was at fixed temperature. Turn it off or on but cannot change temperature. room was not clean. there is no carpet in the room, hard wooden base chair for working. Pathetically small bathroom.

Plussat: Leaky AC POINTs Check out time of 24 hour basis not accepted by hotel staff We returned to hotel one hour later than noon and our luggage was removed and kept in clock room No airport drop facilitu

Miinukset: Nothing

Plussat: The rooftop pool is great

Miinukset: I would appreciate more environmentally conscious services - eg. removing the single use plastic complementary water, and replacing them with a refiilable bottle; the same applies to the bathroom toiletries.

Plussat: Location of the hotel is good , otherwise service levels needs to be worked on . Politeness was just missing .

Miinukset: Staff not polit.

Plussat: Breakfast arrangement

Miinukset: The bed size. I was shown in the website that the bed size was king but in actual it was queen size bed.

Miinukset: THE CHECK IN PROCESS ,NEW RECRUIT WITH NO TRAINING

Miinukset: dirty building no elevator poor water supply

Plussat: Staffs are very friendly Location is very convenient, not very far from New Market, close to Vidyasagar Bridge, Victoria Memorial, Quest Mall etc. Rooms are clean

Miinukset: The washroom door was faulty Exactly by the side of main road, so sometimes the sounds coming from the road can be unbearable, especially in the morning The stairs are uncomfortable

Plussat: Only the hotel waa located in..good comfortable area..

Miinukset: Rooms are too small..not worthy at all as per room tarriffs

Plussat: The cleaniness of the room and staff behaviour

Miinukset: The entrance

Miinukset: Owner and kitchen muslim. Should be mentioned for hindi customers

Plussat: Apart from it being located in prime area, nothing was worthy

Miinukset: The paint in the room was worn out. The reception and the stairs towards the room were stinking. The washroom didn't have enough supplies except for a soap. The flush wasn't working properly. The worst part was that the receptionist wasn't even courteous. I would not recommend this hotel even for a one night stay.

Plussat: Nothing

Miinukset: Behaviour, Facilities, Professionalism, Not Pure Waters served.

Plussat: Location

Miinukset: Some of the Furnitures are old and broken. Not enough stuffs in bath room. It can qualify for 2 star not 3 star

Plussat: Room size was spacious than expectation. Bathroom is standard size.

Miinukset: The food item. There are no normal food like plain rice,dal, vegetable, fish/meat in their restaurant. All items are like chinese and foreign. Although the staff arranged normal food for my child.

Plussat: I liked the service

Plussat: Only location was good.

Miinukset: Staff and cleaning.

Plussat: The room was clean and comfortable and the staff were friendly and helpful, the hotel is located in a small lane off the busy S.N Banerjee road, plenty of options for shops and restaurants within walking distance, it’s a good value option in Kolkata, I have stayed here on several occasions in the past.

Miinukset: You do have to pay for your booking in advance which can pose difficulties if you don’t have the facility to transfer money whilst abroad

Plussat: The location was good.

Miinukset: This place is not suitable for staying wth family.

Plussat: Room is good...

Miinukset: The way they behave is not always friendly & sometimes attacking

Plussat: Only plus was food menu was cheap and had good taste. Location is off from main road. a little inside small street, surrounded by people selling fresh cut meat and veggies down the road.

Miinukset: Overall, its just not a good hotel. Rooms are small infact tiny, Mattress and Pillow were hard and uncomfortable. Bathroom was about 4 feet long, 2.5 feet wide which includes a wash basin, shower area and toilet seat, imagine how. A small table in the room is of rough plywood without any finishing, colour, its just rough. I chose single occupation room, by my surprise i was offered a room which is even smaller than a hostel room. No shampoo or anything inside bathroom, only a small soap.

Miinukset: Bottle of water not good

Plussat: Very nice hotel.. I like to again stay this hotel when come Kolkata..

Miinukset: Location is very poor.

Miinukset: money minded, stricted, not nice people, did out ac but we paid for, small room.