Karlovy Vary hotellit lähellä Mary Magdalene Church

Plussat: A super location. I was afraid about the parking, but it's really not far away, only 10 minutes walking. Actually, you don't need a car in Karlsbad. I recommend the Thermal parking. We got the 2 room apartment, big enough, and it has also a small kitchenette, was perfect for us. The hotel staff is very friendly, everyone speaks English and German (of course Russian as well), they are very helpful.

Miinukset: The landscape from the room. It's not the Tirol balcony towards the mountains...

Plussat: Fantastic hotel in the centre, very clean and comfortable. Super staff very friendly and helpful.

Plussat: Friendly staff. Good restaurant recommendation.

Miinukset: Parking away from hotel.

Plussat: Location! Location! Location! And beds! And staff! We slept in, even our check - out time, the reception just smiled at it!

Plussat: Decent-sized comfortable room.

Miinukset: No air conditioning.

Plussat: It is my second time in this hotel. I came with my husband for the first time and now with my mother. They both loved it and I certainly loved it! It has a very central location, very quiet neighborhood (I enjoy silence a lot!), nice breakfast, spacious rooms, friendly stuff, good Wi-Fi speed. Do not know what else to ask for, they just gave us reasons to come back again!

Miinukset: Nothing

Plussat: Great location The room was nice and comfortable The staff was very friendly

Miinukset: The breakfast at 8 was late

Plussat: The fantastic swimming pool on the floor with terrace and fabulous view on the city and mountains,specious room

Miinukset: Poor breakfast not like in 4 star hotel

Plussat: Location was great. Close to all the major attractions. Room was large and clean. Breakfast was ok. No issues with the WIFI.

Miinukset: There were not many TV channels. Would recommend booking any spa treatments ahead of time as everything was booked out by the time we got there. Hotel ran out of Pool towels on our second night when we used the pool.

Plussat: Good location

Plussat: Nice big room, we had balcony which was very nice on the second floor. Great pool with balcony overlooking the colonade of Karlovy Vary. Good breakfast and loots of beauty treatment in the hotel.

Miinukset: I would like better pillows and overall bed linen.

Plussat: The staff was extremely friendly, the room was clean and as pictured on photos.

Miinukset: I got in touch with the hotel to ensure that our room would have a double sized mattress rather than two singles (this is something I have picked up on from other reviews). I was assured that our room has a double sized mattress but it ended up being 2 singles (my partner and I sleep quite close together so this made the bed less comfortable).

Plussat: Beautiful property immaculately presented. Friendly staff

Plussat: Rooms are elegant and spacious. The location is great, being in front of the river and close to the downtown. Staff are amazing.

Plussat: Location, butique feel like, breakfast, comfy bed

Miinukset: Bad structure of the bathroom (room 301) with horrible sink no place to put any of your stuff. It was really a shame.

Plussat: Everything perfect. Great staff who is looking after you like royalties.

Plussat: Everything was absolutely perfect. We will come back as soon as possible. The house is in excellent form, restored in the classical form, with absolute 5 Star level. Very good breakfast, compose it, and it is brought to your table.

Miinukset: nothing

Plussat: The location is superb.

Miinukset: I think the restaurant menu is somewhat limited.

Plussat: Beautiful small hotel great breakfast , great location , great staff ,

Miinukset: nothing

Plussat: Huone ranskalaisine parvekkeineen oli upea, tilava, fantastinen suihkuhuone, matkatavaroille oma huone, tyylikäs sisustus. Aamiainen tuodaan pöytään, mitään buffetia ei ole, siksi myös rauhallista. Hotellin sijainti on ihan paras mahdollinen.

Miinukset: Parkkimaksu vähän ihmetytti, toisaalta auto vietiin ja tuotiin, eli oli palvelukin upeaa.

Plussat: Just great ... excellent spa. Loved it!

Plussat: It was overall good

Miinukset: Food choices was limited.

Plussat: The lady who cook the omelet at breakfast was using her hands to pick the vegetables and cheese in order to be added to the egg, although there was a spoon in each plate . the spa process is a bit exhausting and not practical at all, in which you should book at the spa and pay at the reception!! Payment and booking must be done at the same place . The Thai message was the worst !! They seemed to us not well trained, they were only pressing and laughing in a strange way whenever I spoke a word to my husband (couple message)

Plussat: Clean wellness

Plussat: The staff was kind and helpful and the location has a classic charm.

Plussat: Classy, nicely renovated hotel. Well maintained and clean. Excellent service. Nice spa facilities. Perfect location. When I come back to Karlovy Vary, will definitely stay here again.

Miinukset: There was absolutely nothing to complain about.

Plussat: Breakfast was very good. Staff was courteous. Overall it was very good experience

Plussat: Attentive staff, breakfast very nice including champagne, beautiful sauna world!

Plussat: Excelentn location

Miinukset: Very unpleasant russian style madam accompained me and introduced me into the room just after checkin, giving me lessons how to open the door and use TV. I felt being considered soo stupid. Even though the hotel presents their sauna is available from 8am, when I wanted to take sauna they informed me quite calmly that there is the sanitary day and the facility will be closed by the noon. Moreover, there was no chance to find the light switch in the bathroom so I stayed there in dark.

Plussat: Staying in this hotel for the 3rd time and enjoying it. Everything is described, most staff speak really good Russian, all facilities are of good quality.

Miinukset: n/a

Plussat: My partner and I had an extremely pleasant stay here. The room was very comfortable, with a large TV with cable, a mini bar, a balcony, toiletries, even chocolate on the pillows. We also were given complementary fruit which was a nice surprise. The facilities are great - all sorts of treatments are available from medical to relaxation. We made use of the excellent pool area and selection of saunas. Our favorite was the Turkish steam room but the Russian sauna at 100 degrees Celsius was an experience too! The staff were very accommodating and made us feel right at home. The breakfast was good and there are multiple bars and a high end restaurant on the premises. Overall we loved our stay and would definitely come again!

Miinukset: The bed was a bit hard for us.

Plussat: The pool and saunas were nice and at least clean. The Thai massage was great and was the only part of the treatments that we enjoyed and gave you what you paid for - although the "waiting room" is a cold window sill. Food is nothing to write home about and lacks taste.

Miinukset: The staff at this hotel is very unfriendly, bordering on rude and unprofessional. If you are German or Czech speaking, which I am sure many of the reviewers are, you will have a different experience and perhaps get what you ask for. However none of the staff speak English well and the spa staff are positively rude when you do not speak German. They lack basic communicating skills and book treatments that are convenient for them with little concern for the customers. Instead of trying to communicate, they say yes to everything the result being that what they say is not true. To make matters worse, my young daughter was told to remove all of her clothing by a male masseuse who made no attempt to cover her up during the massage, listened to a talk radio program during the time instead of playing relaxing music and then charged us for 45 minutes when he spent a little over 30 minutes! This is borderline abusive if not completely creepy. When we complained that we should not have to pay for what we did not receive, the front desk said there was nothing he could do because this male staff member basically lied! A review of any security cameras they have will show my daughter entering and leaving after 30 minutes but they insisted on over- charging us. The same man at the front desk seems to be working with a particular cab company that charged 3 times as much as when we arrived at the bus terminal. He stated to me that it was expensive because it was a half hour drive when in fact it was less than 10 minutes and for that we were charged 350 crowns when the longer drive from the bus terminal to the hotel only cost 120 crowns. The restaurant staff is not much better and the lady cooking the eggs purposely put ham in my omelette when I told her I do not eat pork - again refusing to acknowledge any English whatsoever. This "Spa" hotel should warn English speakers that they will not be understood and will be treated as inferior and cheated if they come to Dvorak.

Plussat: Nice. Sleeping should improve

Plussat: good location and the breakfast is good

Plussat: Very nice and clean hotel. Beautiful SPA area.

Plussat: Hyvä sijainti

Plussat: Mahtava aamiainen, jopa puuroa suomalaiselle. Saimme viedä polkupyörät sisälle ns matkalaukkujen säilytyshuoneeseen. Olimme tilanneet huoneen booking.com kautta kriteerinä 2 erillistä vuodetta. Huoneessa oli kuitenkin vain yksi leveä vuode. Seuraavaksi yöksi saimme lisävuoteen.

Plussat: The staff were very friendly and the property is well located. The inclusive breakfast was delicious.

Miinukset: The swimming pool was a bit cold. Also booked a superior room but still found it to be a little small, especially the bathroom but for one night it was ok.

Plussat: THe did not change linen during our stay -9 nights

Miinukset: THe Breakfast,Lunch and Dinner. Excelance Tay massage.Very friendly staff in Reception and Piano Bar.