Karlovy Vary hotellit lähellä Diana Lookout Tower

Plussat: Truly one of my most beautiful places I have ever had the privilege of staying. The city of Karlovy Vary is magical and the hotel was gorgeous, staff was lovely.

Plussat: It was absolutely beautiful. Everyone should stay at least one night here. We will definitely come back!

Plussat: Very clean, good breakfast buffet and friendly staff.

Miinukset: Spa area wasn’t overly exciting. It was ok but not really that great. Very clean though.

Plussat: Very modern and well equipped spa area, large and comfortable room, great location, mostly friendly staff, historic ambience

Miinukset: Water in Spa area could be slightly warmer, sometimes a bit crowded - feel like living in a tourist attraction

Plussat: Kylpyläosastolla rentoutuminen

Miinukset: Loppukesästä hiljaisempaa hotellissa

Plussat: Erinomainen hotelli, ja ehdoton yöpymispaikka kaikille James Bond- elokuvien ystäville. Mahdollisesti paras aamupala mitä olen syönyt. Sopivasti laitimmainen hotelli kaikesta turismista. Hotelli yöpymisiin kuuluu uima-allas ja spa-osaston käyttö.

Miinukset: Sauna-osasto ei tarjoa skandinaaveille mitään erityistä.

Plussat: Location was good. Staff helpful. Breakfast very good

Miinukset: Staff unfriendly. Hotel was not what we expected. Hotel Pupp is huge and we were put in an annexe room far from all amenities. Had to walk through the main dining room to get to the Spa

Plussat: loistava aamiainen

Plussat: Amazing service. Staff were very friendly and I couldn’t fault them. The facilities were amazing and the food was incredible. Would definitely recommend and return to Grand Hotel Pupp!

Plussat: Location was very central. Staff were very helpful, even where their English was limited.

Miinukset: Breakfast was a little limited for a 4 star hotel.

Plussat: Breakfast was top class

Miinukset: Room could have been better

Plussat: Very nice rooms and perfectly placed in the city center. Breakfast was ok and the menu of the hotel restaurant was sufficient. Staff during the day time could perfectly speak English and was very helpful with any inquire we had. Room was big and clean, bathroom was always stacked with all the necessities.

Miinukset: Rather small spa area (only one saune and one pool that was supposed to be 31 degree Celsius but actually was rather cold), relaxation area was closed, staff in spa was more busy chatting than refilling towels or water, room towards the street was fairly loud and bright (curtains weren’t fully closing) and the extra bed was a convertible sofa (which was no problem) but it was really uncomfortable as there was no extra mattress on top and you were laying directly on the metal rods.

Plussat: A very clean and comfortable room with a view on the street and the river. Good breakfast and wonderful spa area with a swimming -pool and sauna. Very friendly staff. Perfect location in Karlovy Vary.

Plussat: Hotellin sijainti oli erinomainen, siisteys hyvä, suuri huone ja mukava uima-allas. Hyvät hoidot.

Miinukset: Ravintolan tarjonta oli aina samaa. Se kävi neljälle päivälle, mutta sen jälkeen olisi ollut jo kurjaa. Aamiaisen saaminen lähtöaamuna 15 min. ennen ravintolan avaamista oli hankalaa. Ensin luvattiin, sitten sanottiin, että teemme eväslaatikon. Lopulta ei saatu mitään! Onneksi ehdimme ennen taksin tuloa haukata yhden voileivän, kun respan henkilö pyysi avaamaan ravintolan oven. Ei ollut oikein palveluhenkistä eikä ammattitaitoista!

Plussat: Loved the food. Very simple recipes and good quality products. A lot of choice (fish/meat/poultry) every day and feels like your mama made it. I also loved the « order the day before » system which is very effective and reduces waste. The personnel is very lovely, be it the manager or the cleaning ladies. Beautiful and clean room. Perfect location. The spa facilities feel quite luxe.

Miinukset: No groom to help with the luggage (although there is one in the promotional video). Impossible to book a taxi in advance. When we arrived (late - about 10 pm) we called the hotel and told the night portier that we were arriving by bus from Prague and asked to call a taxi to pick us at the station. The night portier first told us that we would have to call by ourselves at the number he would give us - which seemed like a complicated task since taxi drivers usually don’t speak well English or Russian. He ended up telling us to call him back once we were at the station and that he would call a taxi then. We didn’t wait for too long, but still... The same thing happened when we were leaving (early - 5.30 am). The night portier said that he couldn’t book a taxi in advance and that he would call one in the morning when we were ready to leave - which caused more stress because we were afraid that all taxi drivers would be sleeping or busy at such an early hour. It would be great if the taxi service was more on point even if it meant paying a bit more.

Plussat: - great place - very polite and helpfull staff - whole hotel smells good - reconstructed but still historical - delicious breakfast (even when you are on diet, you can have some) - good coffee - parking places available, if you do the reservation of them (they have 6, hotel next door can offer some as well and they have agreement with Parkign house on the hill)

Miinukset: nothing, all was perfect

Plussat: The hotel is located in the city center, with great access to everything around. The room we had was very big and, to our surprise, a baby crib was already waiting for us. Pool was nice and the kids enjoyed it, as well as we enjoyed the massages.

Miinukset: The baby crib was a bit broken, but we managed.

Plussat: All the rest, especially location and view from room.

Miinukset: Too little soap and bodyshampoo in the bathroom

Plussat: It is real 5 star hotel. Nice room, nice location , neat and clean.

Miinukset: There were no milk/creme for tea/coffee in the room. Only dehydrated powder and for 5 star hotel it looked really disappointing and they didn’t have DECAF COFFEE!!!

Plussat: The staff was kind and helpful and the location has a classic charm.

Plussat: Classy, nicely renovated hotel. Well maintained and clean. Excellent service. Nice spa facilities. Perfect location. When I come back to Karlovy Vary, will definitely stay here again.

Miinukset: There was absolutely nothing to complain about.

Plussat: Breakfast was very good. Staff was courteous. Overall it was very good experience

Plussat: Attentive staff, breakfast very nice including champagne, beautiful sauna world!

Plussat: Excelentn location

Miinukset: Very unpleasant russian style madam accompained me and introduced me into the room just after checkin, giving me lessons how to open the door and use TV. I felt being considered soo stupid. Even though the hotel presents their sauna is available from 8am, when I wanted to take sauna they informed me quite calmly that there is the sanitary day and the facility will be closed by the noon. Moreover, there was no chance to find the light switch in the bathroom so I stayed there in dark.

Plussat: Classic feel, great spa/sauna facilities, friendly staff, comfortable rooms.

Miinukset: The signature restaurant was not very welcoming.

Plussat: Excellent hotel with perfect facilities.

Miinukset: The check-in process was complicated and unconvincing. We booked two room for our parents and us. The two rooms are far far away from each other. We were there in X-mas holiday and the hotel was not fully booked. The two rooms could be arranged a little bit closed to each other.

Plussat: Beautiful, modern spa. Located in a very good location. Close to all interesting and necessary places of the city. Extraordinary cleanliness attracts both in the rooms and in the treatment area. Rooms are cleaned twice a day and only when guests are absent. I like daily fruit vases, bottled drinking water and a chocolate bar before going to bed. The service and medical staff are superbly trained and constantly ready to help on any issues. The guest is the most important person in this hotel and everything is aimed at his service. The treatment and treatment equipment is state-of-the-art. High quality and varied nutrition. The dishes prepared by a chef named Igor are especially remembered. He can safely work in any Manhattan restaurant. In general, full 10 points and full 5 stars. Now we will only stay at this hotel.

Miinukset: Still need to work with WIFI

Plussat: The hotel was nice , but I expect more from a five star hotel. There were no signs to guide you in the hotel to the facilities, I was lost in the hotel trying to find the clinic , I was sent to the clinic with almost no information! Moreover, the information are very poor regarding the springs and how to get to them . For elderly and disabled people , I expect the hotel to provide a shuttle bus to take them daily to the springs .

Plussat: Very posh place with good kitchen, for very reasonable price

Plussat: Amazing breakfast and staff.

Miinukset: Spa were a bit smaller than I expected.

Plussat: We liked the hotel for its comfort,situation and restaurant ,the only thing that let us down was there was no pool as it was shut for renovation I do think this should have been pointed out to us earlier than check in as there are plenty of other hotels with pools that we could hav chosen as the pool was my main reason for booking there

Plussat: Staff, room,location

Miinukset: The spa was almost shut down

Miinukset: Pool was on repair

Plussat: Food and service good

Plussat: The staffs ware very friendly and helpful. I’ve never had such a hospitality. The food in the restaurant-bar was also excellent. Thank you so much and we will definitely come again!

Miinukset: Nothing!