Karlovy Vary hotellit lähellä Diana Lookout Tower

Plussat: Kylpyläosastolla rentoutuminen

Miinukset: Loppukesästä hiljaisempaa hotellissa

Plussat: Location , staff , furniture

Miinukset: Nothing

Plussat: Where to start...! Location is excellent, at the end of the main promenade. The hotel itself is a work of art, and one of the most photographed buildings of town. Our superior room definitely met our expectations in size and quality. The bed and pillows were great. The pool area was very well cared for, and just a after a few minutes we could find a "sunbed". Dinner at the Grand restaurant was also a very nice experience, although some comments on Google state otherwise we enjoyed it very much. Breakfast was also excellent in quality and variety. So we look forward to going back!!

Miinukset: As only a minor point for improvement, some of the staff were not speaking any English - this was of course solved through other colleagues who did.

Plussat: Amazing stay , for a very reasonable amount of money

Miinukset: Nothing

Plussat: Reception personal was Excellent and polite The pool is awesome Breakfast very tasty Very Big Room - 427 Children room, clean and many good toys

Miinukset: For dinner, I ordered salad and coffee. I got the salad after 40 minutes and cold coffee. The waiter's answer was rude that the kitchen is very busy. On the second day of arrival, in the evening, rusty water (dark orange) went from the tap. It is very difficult to take a shower in the bathroom (the shower mount is located very low, bathing while sitting is not convenient.

Plussat: Breakfast superb...plenty of choice at breakfast! Jessica at the reception was very helpful. Level of service was excellent. The room was very stylish and comfortable. Nice pool and spa facilities. Becher´s bar was great!

Miinukset: The pool area should have other way and not passing by through the restaurant.

Plussat: Was absolutely lovely

Plussat: Erinomainen hotelli, ja ehdoton yöpymispaikka kaikille James Bond- elokuvien ystäville. Mahdollisesti paras aamupala mitä olen syönyt. Sopivasti laitimmainen hotelli kaikesta turismista. Hotelli yöpymisiin kuuluu uima-allas ja spa-osaston käyttö.

Miinukset: Sauna-osasto ei tarjoa skandinaaveille mitään erityistä.

Plussat: Very good location, very nice and helpful staff, clean room and amazing place for the breakfast. This hotel has a history. :)

Plussat: I highly recommend this place.. every things was great

Plussat: The location is very good and the hotel is nice and clean. The breakfast was very good.

Miinukset: No kettle in the room, the casino is not what we expected, it is overrated. Some of the staff were rude and others were helpful.

Plussat: the house, the breakfast, the surrounding, the staff was very friendly and professionell

Miinukset: it was a very, very long way from our room (several ups and downs) to the pool/Spa. This was not mentioned before. So for example, we could not went from the room to the Spa area in bathrope what is usual for such an hotel. The way led through the restaurant.

Plussat: The fantastic swimming pool on the floor with terrace and fabulous view on the city and mountains,specious room

Miinukset: Poor breakfast not like in 4 star hotel

Plussat: Location was great. Close to all the major attractions. Room was large and clean. Breakfast was ok. No issues with the WIFI.

Miinukset: There were not many TV channels. Would recommend booking any spa treatments ahead of time as everything was booked out by the time we got there. Hotel ran out of Pool towels on our second night when we used the pool.

Plussat: Good location

Plussat: Nice big room, we had balcony which was very nice on the second floor. Great pool with balcony overlooking the colonade of Karlovy Vary. Good breakfast and loots of beauty treatment in the hotel.

Miinukset: I would like better pillows and overall bed linen.

Plussat: The spa and the friendly man at the pool and spa who helped my father..

Plussat: Hieno vanha talo, iso huone, rauhallinen. 5. kerroksessa uima-allas, jossa vesi + 30 C, mutta "Suomalainen" sauna oli kylmä.

Miinukset: Henkilökunnan kielitaito

Plussat: at the start point of the main road in Karlovy Vary, very convenient for tourists. swimming pool is kind of small if there are more than 8 persons inside, but the sauna is free, which is a benefit. The room is big enough for 2 luggages. Highly recommand!

Plussat: Receptionists specially Vladimira were very helpful

Miinukset: You need to schedule your spa treatment before you go because of their busy schedule where it’s not available or not noted on booking

Plussat: Nice location

Miinukset: Sauna was closed. We knew it only after check in. The reason was technical but I bet it was due the low season. Hotel works for russians and stuff was russians and behaved correspondence. If you want to feel yourself poor and humiliated - welcome, if not - avoid this place by any reason!

Plussat: Location is awesome. Breakfast buffet great, something different every morning. Reception staff very friendly and helpful. Swimming pool and sauna awesome and very clean! Our room was warm, comfortable and quite. Clean beds and toilets. Thai massage was awesome! Face treatments by Karla were exquisite. Was a very happy and special experience!

Miinukset: Pillow were a good bug size, but need updating.

Plussat: The staff was extremely friendly, the room was clean and as pictured on photos.

Miinukset: I got in touch with the hotel to ensure that our room would have a double sized mattress rather than two singles (this is something I have picked up on from other reviews). I was assured that our room has a double sized mattress but it ended up being 2 singles (my partner and I sleep quite close together so this made the bed less comfortable).

Miinukset: Hotelinfo: Restaurant open from 7.00 am to 10.00pm. Reality: 8.00am to 7.30pm so no time to get Breakfast. Which hitel in the world is serving breakfast from 8.00 am????? Too late

Plussat: Beautiful property immaculately presented. Friendly staff

Plussat: Location, butique feel like, breakfast, comfy bed

Miinukset: Bad structure of the bathroom (room 301) with horrible sink no place to put any of your stuff. It was really a shame.

Plussat: Lots of choices; a full breakfast, not a buffet.

Miinukset: It would have been nice to have a full restaurant with dinner service, although the concierge gave us really good recommendations right down the street.

Plussat: Everything perfect. Great staff who is looking after you like royalties.

Plussat: Everything was absolutely perfect. We will come back as soon as possible. The house is in excellent form, restored in the classical form, with absolute 5 Star level. Very good breakfast, compose it, and it is brought to your table.

Miinukset: nothing

Plussat: The location is superb.

Miinukset: I think the restaurant menu is somewhat limited.

Plussat: Beautiful small hotel great breakfast , great location , great staff ,

Miinukset: nothing

Plussat: Huone ranskalaisine parvekkeineen oli upea, tilava, fantastinen suihkuhuone, matkatavaroille oma huone, tyylikäs sisustus. Aamiainen tuodaan pöytään, mitään buffetia ei ole, siksi myös rauhallista. Hotellin sijainti on ihan paras mahdollinen.

Miinukset: Parkkimaksu vähän ihmetytti, toisaalta auto vietiin ja tuotiin, eli oli palvelukin upeaa.

Plussat: The location is really good. The food in the restaurant was great, except breakfast.

Miinukset: There was no welcome water in the rooms. Flexibility of the negotiations about switching the dates were with a ZERO opportunities and human factor understanding. The view from the window was straight to the wall. Don’t think that to pay around 276€ for the night I deserve to see the wall. WOULD NEVER RECOMMEND IT EVEN FOR THE ENEMY.

Plussat: Located in the center of town. Could not have asked for a better location, easy walk to EVERYTHING! The room was a large suite and the bed was very comfortable. Breakfast was fantastic with a large variety from which to choose. The staff was friendly, but could have been more knowledgeable regarding where attractions were located. However, all in all this was a great Hotel to stay in.

Miinukset: Staff needs to be able to provide better information. We wanted to know where the best place would be to purchase the mugs and wafers for Hot springs and what time places start to open and the man at the front desk could not provide a satisfactory answer.

Miinukset: Emme saaneet varaamaamme huonetta. Tilalle saimme isomman huoneen, mutta ilman ilmastointia.

Plussat: Amazing breakfast and perfect location

Plussat: Location is very good. Breakfasts were excellent. Staff very helpful.

Plussat: The location was great. The bed was comfortable. The room was very nice. I can’t say enough about the wonderful breakfast. Best breakfast I’ve ever experienced in 35 years of traveling. Just the breakfast makes it worth a stay. We highly recommend this lodging.

Miinukset: No complaints

Plussat: We liked absolutely everything. Beginning from the check-in reception staff, the excellent and very quiet room with AC, stylish bathroom, properly working elevator. The room has fridge, coffee/tea maker, cups and tea bags (black, green and fruit) as well as instant coffee sachets. The hotel breakfast is breathtaking, the breakfast assortment changes every morning, excellent service and you can enjoy your meal inside or on terrace. Wonderful location just in the middle of centre and the public spa - wellness center just across the street. Restaurant is working long hours. Very convenient parking just behind hotel. Highly recommended.

Miinukset: Nothing

Plussat: Location of the hotel is great. It's in the main part of the city, right next to mineral spring #1(a,b,c,d). It is also right next to the Castle Spa. It also has a partnership with the Castle Spa, so it gives you a discounts, and allows you to book services with them. Staff is great. We were soaked after walking in the rain to the hotel, and they managed to get us same type of room before actual check in time. Breakfast is very awesome, with lots and lots of selection.

Miinukset: Nothing really.

Plussat: The location was wonderful. The breakfast was absolutely incredible, and had endless options. The staff was very helpful. The facility was very clean.

Miinukset: The pictures on the website did not appear to match the room. The room was still very clean but much smaller and not nearly as romantic as we expected. The air conditioning barely worked, which made for a fairly uncomfortable sleep.

Plussat: The hotel has a perfect location in the centre of Karlovy Vary. The room was spacious and had everything I needed. The breakfast selection was the best I have seen for a long time, with lots of different things available on the buffet. I ate in the restaurant for dinner on the night I arrived for convenience and the food was good. The restaurant staff in particular at both breakfast and dinner were outstanding.

Miinukset: I prefer a modern hotel and this one was a little old fashioned but that is purely a personal thing and should not discourage anyone from staying here.

Plussat: Hotel staff are so nice, they offered prompt response (especially Ms. Barbara Kubinvova and Alex) to my request and assist me with a conference call during my vacation trip, I would highly recommended this hotel to people who plan to visit Karlovy Vary - with perfect location, delicious breakfast and dedicate hotel service.

Plussat: Everything was wonderful! Plus they put on a damn good spread for breakfast!

Miinukset: That I couldn’t stay longer.

Plussat: Clean. Location.

Miinukset: Housekeeping staff could not communicate in English. Housekeeping staff need training. Spa Section could not communicate well in English .

Plussat: Excellent location, room and facilities

Plussat: The pool and saunas were nice and at least clean. The Thai massage was great and was the only part of the treatments that we enjoyed and gave you what you paid for - although the "waiting room" is a cold window sill. Food is nothing to write home about and lacks taste.

Miinukset: The staff at this hotel is very unfriendly, bordering on rude and unprofessional. If you are German or Czech speaking, which I am sure many of the reviewers are, you will have a different experience and perhaps get what you ask for. However none of the staff speak English well and the spa staff are positively rude when you do not speak German. They lack basic communicating skills and book treatments that are convenient for them with little concern for the customers. Instead of trying to communicate, they say yes to everything the result being that what they say is not true. To make matters worse, my young daughter was told to remove all of her clothing by a male masseuse who made no attempt to cover her up during the massage, listened to a talk radio program during the time instead of playing relaxing music and then charged us for 45 minutes when he spent a little over 30 minutes! This is borderline abusive if not completely creepy. When we complained that we should not have to pay for what we did not receive, the front desk said there was nothing he could do because this male staff member basically lied! A review of any security cameras they have will show my daughter entering and leaving after 30 minutes but they insisted on over- charging us. The same man at the front desk seems to be working with a particular cab company that charged 3 times as much as when we arrived at the bus terminal. He stated to me that it was expensive because it was a half hour drive when in fact it was less than 10 minutes and for that we were charged 350 crowns when the longer drive from the bus terminal to the hotel only cost 120 crowns. The restaurant staff is not much better and the lady cooking the eggs purposely put ham in my omelette when I told her I do not eat pork - again refusing to acknowledge any English whatsoever. This "Spa" hotel should warn English speakers that they will not be understood and will be treated as inferior and cheated if they come to Dvorak.

Plussat: I loved the view from our room!!

Miinukset: One time the corridor of the swimming pool was not clean.

Plussat: Nice. Sleeping should improve

Plussat: Very good location, easy parking and a very good breakfast

Miinukset: well... the pool could be a little warmer... for a city with hot water pouring from the earth, it could have a good hot pool on the hotels, but the not so warm temperature runs on all the hotels of Karlovy Vary

Plussat: good location and the breakfast is good

Plussat: Very nice and clean hotel. Beautiful SPA area.

Plussat: Hyvä sijainti

Plussat: Mahtava aamiainen, jopa puuroa suomalaiselle. Saimme viedä polkupyörät sisälle ns matkalaukkujen säilytyshuoneeseen. Olimme tilanneet huoneen booking.com kautta kriteerinä 2 erillistä vuodetta. Huoneessa oli kuitenkin vain yksi leveä vuode. Seuraavaksi yöksi saimme lisävuoteen.

Plussat: The staff were very friendly and the property is well located. The inclusive breakfast was delicious.

Miinukset: The swimming pool was a bit cold. Also booked a superior room but still found it to be a little small, especially the bathroom but for one night it was ok.

Plussat: Breakfast is quite acceptable, fresh juices variety is welcome

Miinukset: In respect to the customers, the pork meat could be reduced and replaced by some halal products.