Karlovy Vary hotellit lähellä Karlovy Vary Municiple Theater

Plussat: A super location. I was afraid about the parking, but it's really not far away, only 10 minutes walking. Actually, you don't need a car in Karlsbad. I recommend the Thermal parking. We got the 2 room apartment, big enough, and it has also a small kitchenette, was perfect for us. The hotel staff is very friendly, everyone speaks English and German (of course Russian as well), they are very helpful.

Miinukset: The landscape from the room. It's not the Tirol balcony towards the mountains...

Plussat: Location just in center

Miinukset: Hard to go in by car as it is located in walking street

Plussat: Fantastic hotel in the centre, very clean and comfortable. Super staff very friendly and helpful.

Plussat: Location! Location! Location! And beds! And staff! We slept in, even our check - out time, the reception just smiled at it!

Plussat: Friendly staff, excellent breakfast, spacious room, central location

Miinukset: Nothing

Plussat: Our decision to stay at Hotel Pallatin was a good one! Communication was excellent and the staff were particularly friendly and helpful. The hotel is situated right in the centre of Karlovy Vary, a perfect spot to walk to all the sights of this pretty town. We had a rental vehicle and they arranged a car park nearby for a nominal, affordable fee. We could take the car in and out as often as we wanted. Breakfast was good, too. The weather was hot but we were able to open windows in the bedroom and the staff gave us a fan to cool the room at night.

Miinukset: My only comment would be the size of the bedroom but we were only there to sleep so it really wasn’t an issue. The bathroom and hallway were quite large in comparison.

Plussat: Decent-sized comfortable room.

Miinukset: No air conditioning.

Plussat: My parents stayed in the hotel for a week. They were really amused and impressed by this place. The room and bathroom were big, very clean - great service! They underlined friendly and hospitable staff. Breakfast was excellent and delicious! Location - one more huge plus!

Plussat: I highly recommend hotel Palatin for everyone visiting Karlovy Vary. Very helpful and informative receptionist, great breakfast and professional massage. Should I visit again Karlovy Vary, I definitely will stay at Palatin.

Plussat: The fantastic swimming pool on the floor with terrace and fabulous view on the city and mountains,specious room

Miinukset: Poor breakfast not like in 4 star hotel

Plussat: Location was great. Close to all the major attractions. Room was large and clean. Breakfast was ok. No issues with the WIFI.

Miinukset: There were not many TV channels. Would recommend booking any spa treatments ahead of time as everything was booked out by the time we got there. Hotel ran out of Pool towels on our second night when we used the pool.

Plussat: Good location

Plussat: Nice big room, we had balcony which was very nice on the second floor. Great pool with balcony overlooking the colonade of Karlovy Vary. Good breakfast and loots of beauty treatment in the hotel.

Miinukset: I would like better pillows and overall bed linen.

Plussat: The spa and the friendly man at the pool and spa who helped my father..

Plussat: at the start point of the main road in Karlovy Vary, very convenient for tourists. swimming pool is kind of small if there are more than 8 persons inside, but the sauna is free, which is a benefit. The room is big enough for 2 luggages. Highly recommand!

Plussat: Receptionists specially Vladimira were very helpful

Miinukset: You need to schedule your spa treatment before you go because of their busy schedule where it’s not available or not noted on booking

Plussat: Nice location

Miinukset: Sauna was closed. We knew it only after check in. The reason was technical but I bet it was due the low season. Hotel works for russians and stuff was russians and behaved correspondence. If you want to feel yourself poor and humiliated - welcome, if not - avoid this place by any reason!

Plussat: Location is awesome. Breakfast buffet great, something different every morning. Reception staff very friendly and helpful. Swimming pool and sauna awesome and very clean! Our room was warm, comfortable and quite. Clean beds and toilets. Thai massage was awesome! Face treatments by Karla were exquisite. Was a very happy and special experience!

Miinukset: Pillow were a good bug size, but need updating.

Plussat: The location is really good. The food in the restaurant was great, except breakfast.

Miinukset: There was no welcome water in the rooms. Flexibility of the negotiations about switching the dates were with a ZERO opportunities and human factor understanding. The view from the window was straight to the wall. Don’t think that to pay around 276€ for the night I deserve to see the wall. WOULD NEVER RECOMMEND IT EVEN FOR THE ENEMY.

Plussat: Located in the center of town. Could not have asked for a better location, easy walk to EVERYTHING! The room was a large suite and the bed was very comfortable. Breakfast was fantastic with a large variety from which to choose. The staff was friendly, but could have been more knowledgeable regarding where attractions were located. However, all in all this was a great Hotel to stay in.

Miinukset: Staff needs to be able to provide better information. We wanted to know where the best place would be to purchase the mugs and wafers for Hot springs and what time places start to open and the man at the front desk could not provide a satisfactory answer.

Miinukset: Emme saaneet varaamaamme huonetta. Tilalle saimme isomman huoneen, mutta ilman ilmastointia.

Plussat: Amazing breakfast and perfect location

Plussat: Location is very good. Breakfasts were excellent. Staff very helpful.

Plussat: The location was great. The bed was comfortable. The room was very nice. I can’t say enough about the wonderful breakfast. Best breakfast I’ve ever experienced in 35 years of traveling. Just the breakfast makes it worth a stay. We highly recommend this lodging.

Miinukset: No complaints

Plussat: We liked absolutely everything. Beginning from the check-in reception staff, the excellent and very quiet room with AC, stylish bathroom, properly working elevator. The room has fridge, coffee/tea maker, cups and tea bags (black, green and fruit) as well as instant coffee sachets. The hotel breakfast is breathtaking, the breakfast assortment changes every morning, excellent service and you can enjoy your meal inside or on terrace. Wonderful location just in the middle of centre and the public spa - wellness center just across the street. Restaurant is working long hours. Very convenient parking just behind hotel. Highly recommended.

Miinukset: Nothing

Plussat: Location of the hotel is great. It's in the main part of the city, right next to mineral spring #1(a,b,c,d). It is also right next to the Castle Spa. It also has a partnership with the Castle Spa, so it gives you a discounts, and allows you to book services with them. Staff is great. We were soaked after walking in the rain to the hotel, and they managed to get us same type of room before actual check in time. Breakfast is very awesome, with lots and lots of selection.

Miinukset: Nothing really.

Plussat: The location was wonderful. The breakfast was absolutely incredible, and had endless options. The staff was very helpful. The facility was very clean.

Miinukset: The pictures on the website did not appear to match the room. The room was still very clean but much smaller and not nearly as romantic as we expected. The air conditioning barely worked, which made for a fairly uncomfortable sleep.

Plussat: The hotel has a perfect location in the centre of Karlovy Vary. The room was spacious and had everything I needed. The breakfast selection was the best I have seen for a long time, with lots of different things available on the buffet. I ate in the restaurant for dinner on the night I arrived for convenience and the food was good. The restaurant staff in particular at both breakfast and dinner were outstanding.

Miinukset: I prefer a modern hotel and this one was a little old fashioned but that is purely a personal thing and should not discourage anyone from staying here.

Plussat: Hotel staff are so nice, they offered prompt response (especially Ms. Barbara Kubinvova and Alex) to my request and assist me with a conference call during my vacation trip, I would highly recommended this hotel to people who plan to visit Karlovy Vary - with perfect location, delicious breakfast and dedicate hotel service.

Plussat: Everything was wonderful! Plus they put on a damn good spread for breakfast!

Miinukset: That I couldn’t stay longer.

Plussat: Location

Miinukset: Not comfy not 5*, 300 people crowdy and stuff at breakfast was not able to cope total mess.

Plussat: Big rooms, good location, good service

Plussat: Location superb. Nice stuff at reception and restaurant.

Miinukset: This is not a 5* hotel. Not comfortable bed, old fashion bathroom, slightly smelly room. The room could be cleaner as layer of dust was on the surface of bed, this is not acceptable for a 5* :(

Plussat: Location, good breakfast

Miinukset: Comfort of the place is not 5* standard

Plussat: Muhkea paikka ja loistava aamiainen. Hyvät vuoteet ja rauhallinen ympäristö.

Miinukset: Huoneessa ei ollut ilmastointia.

Plussat: Our room was spacious and beautiful with very nice view of forrests. There is a good wellness area with a pool, two jacuzzis and a sauna. Sauna was hot at the opening hour which was nice. Staff in wellness is wiping the floor almost continuously so the area is always nice and clean. As I stayed for my birthday I got a bottle of wine as a gift from the hotel (thank you). Food at breakfast was really good. One Can use a funicular to get down to the city in no time. Overall a really beautiful place to stay.

Miinukset: One cannot borrow an iron, only use a payed pressing service. Coffee at breakfast was not good.

Plussat: Rest

Miinukset: Nothing

Plussat: Location

Miinukset: Smelly roam like dump. Bad pillow. Not friendly stuff at breakfast- smile wouldn’t kill anyone

Plussat: Location and a huge rooms. Very clean and quiet has nightly entertainment and delicious buffet

Miinukset: Barely can find English speaking personal except reception. They speak many languages

Plussat: Grand old hotel with very large rooms and great views.

Miinukset: Reception staff was grumpy and the orange juice/ watered down juice drink at breakfast was undrinkable. How can a five star hotel get that so wrong.

Plussat: Classic

Miinukset: No iron No kettle

Plussat: Clean wellness

Plussat: The staff was kind and helpful and the location has a classic charm.

Plussat: Vine offer

Miinukset: No hot water (38-40 degrees) pool

Plussat: Classy, nicely renovated hotel. Well maintained and clean. Excellent service. Nice spa facilities. Perfect location. When I come back to Karlovy Vary, will definitely stay here again.

Miinukset: There was absolutely nothing to complain about.

Plussat: Breakfast was very good. Staff was courteous. Overall it was very good experience

Plussat: Attentive staff, breakfast very nice including champagne, beautiful sauna world!

Plussat: Excelentn location

Miinukset: Very unpleasant russian style madam accompained me and introduced me into the room just after checkin, giving me lessons how to open the door and use TV. I felt being considered soo stupid. Even though the hotel presents their sauna is available from 8am, when I wanted to take sauna they informed me quite calmly that there is the sanitary day and the facility will be closed by the noon. Moreover, there was no chance to find the light switch in the bathroom so I stayed there in dark.

Plussat: Staying in this hotel for the 3rd time and enjoying it. Everything is described, most staff speak really good Russian, all facilities are of good quality.

Miinukset: n/a

Plussat: My partner and I had an extremely pleasant stay here. The room was very comfortable, with a large TV with cable, a mini bar, a balcony, toiletries, even chocolate on the pillows. We also were given complementary fruit which was a nice surprise. The facilities are great - all sorts of treatments are available from medical to relaxation. We made use of the excellent pool area and selection of saunas. Our favorite was the Turkish steam room but the Russian sauna at 100 degrees Celsius was an experience too! The staff were very accommodating and made us feel right at home. The breakfast was good and there are multiple bars and a high end restaurant on the premises. Overall we loved our stay and would definitely come again!

Miinukset: The bed was a bit hard for us.

Plussat: Clean. Location.

Miinukset: Housekeeping staff could not communicate in English. Housekeeping staff need training. Spa Section could not communicate well in English .

Plussat: Excellent location, room and facilities

Plussat: The pool and saunas were nice and at least clean. The Thai massage was great and was the only part of the treatments that we enjoyed and gave you what you paid for - although the "waiting room" is a cold window sill. Food is nothing to write home about and lacks taste.

Miinukset: The staff at this hotel is very unfriendly, bordering on rude and unprofessional. If you are German or Czech speaking, which I am sure many of the reviewers are, you will have a different experience and perhaps get what you ask for. However none of the staff speak English well and the spa staff are positively rude when you do not speak German. They lack basic communicating skills and book treatments that are convenient for them with little concern for the customers. Instead of trying to communicate, they say yes to everything the result being that what they say is not true. To make matters worse, my young daughter was told to remove all of her clothing by a male masseuse who made no attempt to cover her up during the massage, listened to a talk radio program during the time instead of playing relaxing music and then charged us for 45 minutes when he spent a little over 30 minutes! This is borderline abusive if not completely creepy. When we complained that we should not have to pay for what we did not receive, the front desk said there was nothing he could do because this male staff member basically lied! A review of any security cameras they have will show my daughter entering and leaving after 30 minutes but they insisted on over- charging us. The same man at the front desk seems to be working with a particular cab company that charged 3 times as much as when we arrived at the bus terminal. He stated to me that it was expensive because it was a half hour drive when in fact it was less than 10 minutes and for that we were charged 350 crowns when the longer drive from the bus terminal to the hotel only cost 120 crowns. The restaurant staff is not much better and the lady cooking the eggs purposely put ham in my omelette when I told her I do not eat pork - again refusing to acknowledge any English whatsoever. This "Spa" hotel should warn English speakers that they will not be understood and will be treated as inferior and cheated if they come to Dvorak.

Plussat: I loved the view from our room!!

Miinukset: One time the corridor of the swimming pool was not clean.

Plussat: Nice. Sleeping should improve

Plussat: Very good location, easy parking and a very good breakfast

Miinukset: well... the pool could be a little warmer... for a city with hot water pouring from the earth, it could have a good hot pool on the hotels, but the not so warm temperature runs on all the hotels of Karlovy Vary