Kuala Lumpur hotellit lähellä Aquaria KLCC

Plussat: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.

Plussat: Location and cleanliness

Miinukset: None

Plussat: The hotel facilities restaurants the pool the luxuriousness

Miinukset: drinks a bit high priced

Plussat: Location and cleanliness of the hotel.

Miinukset: Staff failed to bring our luggage up promptly despite 2 calls to bell boy.

Plussat: The rooms were new and spacious. The best part was the service. I celebrated my boyfriend’s birthday there and they did not only gifted a cake but also An u expected surprise. All the staff was friendly and professional.

Miinukset: It was during RMCO. So, we could not enjoy much of the facilities. The toiletries could be better for such a top notch hotel. The fragrance just didn’t match the elegance of the facility.

Plussat: Strategically located next to Suria KLCC. Welcoming staffs, strict adherence to SOP’s. Great breakfast. Beautiful skyline.

Miinukset: A proper rain shower would have given extra credit.

Plussat: Environment r good n location

Miinukset: The food r very bad, no standard at all, we know now under mco but quality r very important

Plussat: They upgrade us to mandarin king room. Superb view

Miinukset: I miss the real ambience of MO before PKP

Plussat: Value for money. The Mandarin Room was supposed to cost a lot more.

Miinukset: The wardrobe area is small in the Mandarin Room. I was also expecting a bigger work station.

Plussat: Pro: spacious, beautiful view. I was able to see the evening shows from the suite. Didn’t have breakfast so I can’t comment on the food. Ideally situated . Cons: stale tobacco smell and they were going to overcharge me by 60 myr ( adding extra taxes) but they rectified it when I pointed out .

Plussat: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.

Plussat: Manadarin is a very good hotel , very ogranized and clean , the employees are very welcoming , its only meters to the Peronas towers , and its connected to the mall , so its very conveninet to stay in Manadarin . also what i liked that they put fruits every day for us, and also they arrange the room for us at morning and around 5 every day .

Plussat: I loved the most things about the Mandarin Oriental, Kuala Lumpur the service was excellent and the stuff were honest and everything was nice.

Miinukset: nothing and thank you so much

Plussat: My whife and I enjoyed staying at the hotel. We both did a cooking demonstartion by the hotel Executive Chef Marcel Kofler, the Master Chefs of trade Chef Bong and Chef Raman, which was excellant and made the stay at the Mandarin Oriental Hotel a memorable one. Thank you for that. Regards,

Miinukset: Mandarin Oriental Hotel is geared for families and two many children running arround and push chairs being wheeled arround make the hotel look less impressive than it realy is. The hotel should aim for the high end of the market as it is supposed to be a 5 star hotel.

Plussat: The location is amazing, you cannot be closer to the towers or the city center!

Plussat: good location in same time the rate

Miinukset: poor facilites compare with other hotel like ritz

Plussat: Loistava palvelu, erittäin hyvä aamiainen

Plussat: Erinomainen sijainti, suoraan KLCC:n kyljessä. Hyvät ostosmahdollisuudet. Hotellissa viihtyisä ja tilava ulkouima-allasalue(3.krs), josta avarat näkymät. Uima-allas aika matala joten sopii hyvin myös pienemmille lapsille (vieressä myös erillinen lasten kahluuallas). Hotellin läheisyydessä Petronas puisto, jossa lapsille iso leikkipuisto ja suuri, hauska kahluuallas.

Miinukset: Hotellin vieressä toisen hotellin rakennustyömaa, joten hotellin sisäänkäynti ei ole tällä hetkellä kovin viihtyisä. Työmaan melu tms. ei kuitenkaan haitannut/kuulunut lainkaan sisälle.

Plussat: Very nice hotel, as a 5 star should be.

Plussat: Palvelu ja hotellin palvelut (mm. kuntosali ja uima-allasalue parhaat mitä kaupunkihotellissa on tavattu) olivat enemmän kuin erinomaisia, näkymät uskomattoman hienot ja sijainti keskeinen.

Miinukset: Ei mitään, kaikki oli erinomaista

Plussat: The hotel staff is very helpful and it is within walking distance to the KLCC mall and Petronas Twin Towers.

Plussat: Good service and location to shopping

Miinukset: The swimming pool wass too small and under repair

Plussat: I found the staff to be friendly, helpful & hospitable. The facilities were of high standard with the hotel having an excellent location.

Miinukset: Not applicable

Plussat: The Club lounge was excellent - great service, views and drinks!

Plussat: Iso viihtyisä huone. Aamupala tosi monipuolinen. Useampi ravintola, ja illallisbuffet hyvä.

Plussat: Hyvä sijainti, siisti, hyvä palvelu.

Plussat: A lovely designed hotel with large, comfy rooms. The toiletries were a good standard and the rooms were well equipped. The Club Lounge was great, well stocked with friendly staff.

Plussat: Conveniently located right in the heart of KL, literally walking distance from big malls, shops, restaurants, bars area in Changkat and Petronas Twin Tower. Spacious room, good amenities, wide variety of breakfast. Staff are friendly and helpful

Miinukset: Nothing

Plussat: Service

Miinukset: Pool was small

Miinukset: Huoneen olisi voinut imuroida joka päivä kokolattiamaton vuoksi. Huone muuten moitteeton. Käytävät vaatisi imurointia joka päivä. Näin samat roskat ja langanpätkät viikon. Hyvä ystävällinen nuorimies hoiti kerrosta. Harmitti kun en nähnyt häntä lähtöpäivänä olisin huomioinut hyvästä palvelusta . Hän laittoi meidän turvasäilön kiinni kun meiltä oli unohtunut. Luotettava nuorimies.

Plussat: American breakfast have to be real american

Plussat: Best place to stay in KL. Very comfy room. Good view to KL tower. Very very helpful staff. And great breakfast options

Miinukset: Nothing actually. Everything was just perfect

Plussat: Swimming pool. Gym. Location. Spaciousness. Friendliness of staff.

Plussat: No tämä oli luksusta alusta loppuun. Mahtava hotelli, erinomainen palvelu. Henkilökunta erittäin huomaavaista ja palvelualtista.Aamiainen sitä luokkaa että en ole aikaisemmin koskaan sellaista nähnyt. Hintaansa nähden aivan mahtava hotelli. Tulen ehdottomasti toistekin jos joskus olemme tulossa Kuala Lumpuriin.

Miinukset: Ei kerrassaan mitään moitittavaa.

Plussat: Hyvä sijainti, mm. Bukit Nanasin monorailasemalle alle 500 m. Aamupala erittäin runsas ja monipuolinen. Henkilökunta todella mukava ja avulias. Hintaansa nähden todella hyvä valinta.

Miinukset: Ei mitään moitittavaa.

Plussat: Outstanding breakfast, cocktail at evening and services after check-out.

Miinukset: Price is high, they charge you about 70 additional Ringgit for services and taxes.

Plussat: service of staffs

Plussat: lovely staff..great buffet

Miinukset: cero complains...everything was superb

Plussat: Nothing

Plussat: Location is good! Staffs of the hotel are friendly and helpful, very professional. Breakfast selection is wonderful!

Miinukset: The gym is under renovation and moved to a small shop inside the shopping area of the hotel, it would be better if they can have information on their website! The chef at the egg station of breakfast doesn't really know how to cook eggs nor make omlette!

Plussat: The breakfast and the buffet dinner was good, staff always very friendly with a big smile! Would like to try the Lafite restaurant next time shame only stayed 3 nights!

Plussat: The Horizon Club Lounge is ineed a comfortable arrangement, especially with the complimentary breakfast and evening snacks and drinks.

Plussat: very exllant hotel location and butiful loby with live band

Plussat: everything was excellent

Miinukset: nothing

Plussat: Friendly and proffesional staff.

Miinukset: Slow internet connection

Plussat: Room is comfortable and clean.

Miinukset: Air conditioning is not good.

Plussat: Very helpful staff and the bed was Super comfortable. Location was perfect.

Plussat: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.

Plussat: Concierge is the best. Thanks to Koy, nishant and gary

Plussat: The room was very nice and the view onto the park and Petronas Towers was great

Miinukset: - The pool is tiny, not open to the sun, and closes early, since it is in the Sky Bar - The Sky Bar is nothing special, despite the view, as the music is too loud and the space too cramped to really be a comfortable place to hang out or enjoy the view

Plussat: The view was amazing.

Plussat: Traders club amazing

Miinukset: Inaccurate pricing and rates into on booking site

Plussat: We were staying on the first weekend after the cMCO and there were very few guests. We were upgraded to a room with am amazing view of the Petronas Towers and the park below and were able to use the lounge with complimentary drinks in the evening. The whole place was very clean and the SOPs were followed very carefully by the cheerful, friendly staff. Parking was very easy. We really enjoyed our stay.

Miinukset: The complimentary drinks came, not with usual bar snacks like crisps or nuts, but with a bread roll and some cheese, which was a little strange. The roll here was old and a little stale, as was the croissant and bread for breakfast. Breakfast was disappointing. No fresh fruit or anything at all appetising. For a hotel of this standard and price, even when it had to be served by the staff, could easily have been a lot better.

Plussat: The staff were excellent. Component, informative and friendly. The location was right opposite the Petronas towers and we had a towers view room which was awesome.

Plussat: The view of KL towers

Miinukset: no

Plussat: location and atomosphere was so wonderful. The famous TWIN tower I could observe just in front of my room!

Miinukset: Nothing!

Plussat: The service was excellant, room was lovely & clean, shuttle service was great and handy

Miinukset: no complaints

Plussat: Its location and the view from room, especially the tower view room. Whole services in the hotel are very well.

Miinukset: WiFi is not covered in each room.

Plussat: Miellyttävä uima-allasalue 33. krs:ssa, joka toimi iltaisin yökerhona. Upeat näkymät Twin Towersiin

Miinukset: Huoneet tilavia, joksi tasoon nähden aika kuluneita.

Plussat: i like the gym and the bar,staff were friendly and help. Room was ok too.

Miinukset: In the bar the the staff were too forward to take your money after you purchase your drinks.

Plussat: Big spaces, comfort, facilities and cleanliness

Miinukset: location --- a shuttle to Bukit Bintang would be great to compliment the shuttle to KLCC

Miinukset: There are two type of rooms. We booked the largest/most expensive room category to have a view on the Twin Towers but then just got a City View Room. Make sure to have "Garden View Room" when you book. This was disappointing. Plus on our side there was construction that went on until 10pm.

Plussat: Good proximity to Petronas Towers

Miinukset: Lift access through room keycard

Plussat: every thing was perfect :)

Miinukset: no

Plussat: The room is good and neat

Miinukset: The air conditioning is not cold, need few hours to cool the room, toilet bowl dirt marks are there

Plussat: The staff was pleasant

Miinukset: Does not live up to its star.. room is not worth the money..

Plussat: Siisti hotelli, hyvällä sijainnilla aivan Pavilion ostoskeskuksen vieressä. Hyvät palvelut ja loistava aamiainen.

Miinukset: Huone oli hieman vanhanaikainen.

Plussat: Overall nice clean hotel with big room and adequate facilities

Miinukset: The front desk staff was useless, though I had confirmed booking they said they didnt have any information, they didnt even give a late check out though I had two rooms booked and I told them that I shall let go of one of the rooms early they day before. Horrible front desk staff

Plussat: The lobby and rooms were lovely. The F&B was great also.

Miinukset: The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.

Plussat: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.

Miinukset: The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.

Plussat: Cleanliness.

Miinukset: Less variety of food in the menu.

Plussat: Very close to Pavilion - Just across the road. All staffs wore face shields & masks. Adequately placed hand sanitisers available. Check in was seamless as the booking was done via app. Otherwise just pretty much just line regular hotel check in & stay procedure.

Miinukset: -

Plussat: Staff were friendly and understood our needs. The room is spotlessly clean and comfortable. The location is perfect as it is just right opposite the Pavilion shopping mall where we had our breakfast. The pedestrian bridge way that connected to KLCC was just a stone's throw from the hotel. Parking at the property was very convenient to access and exit.

Miinukset: Pillows were uncomfortable. We decided to cancel breakfast because we were given very limited choices for breakfast of either eggs or just one of three local fare.

Plussat: Everythin's perfect

Plussat: I found the location excellent & the facilities were great including the in-room dining. Staff were very helpful & courteous.

Plussat: Ystävällinen henkilökunta - pyyntöihin vastattiin, erinomainen sijainti (kyseessä konferenssimatka - lähellä konferenssikeskusta - hotellia suositeltiin järjestäsjätaholta), hyvä aamiainen. Kaikki toimi erinomaisesti.

Miinukset: -

Plussat: the hotel location is very good , excellent front desk and concierge service , the hotel staff are very wellcoming and helpfull

Plussat: everything was nice

Plussat: the one bed room is very good for family travelling with kids , availability of guest laundry is excellent.... please use it.

Miinukset: non

Plussat: The internet conection was so good

Plussat: When checking in, the staff are extremely nice.But once checked in, any request for service is extremely delayed.Improve on this attitude, please.

Miinukset: Delayed service. Requested service comes late

Plussat: Executive room large and comfortable. Executive lounge staff warm and friendly.

Plussat: The hotel staff were kind and helpful.

Plussat: The staff are very friendly.

Miinukset: It’s been over 2 months since I stayed at the property and I still haven’t received the refund of my 500myr.

Miinukset: Good

Plussat: Great location to the centre of the city and only a short walk to the Petronas Towers. Despite reading some negative reviews regarding breakfast, we found the breakfast each morning exactly what we needed with lots of fresh options!

Miinukset: NA

Plussat: Does not matter anymore... Bad experiences overall

Miinukset: We had to check out early due to coronavirus issue worldwide and our country was going to lockdown.Also family emergency at the same time.We checked out and was a total mission just checking iut early and getting deposit,never the less we got deposit but are being owed for the 3 days we never stay but paid for.Went through every channel possible booking.com and Fraser residence ignore our request to waiver those two to three days we paid and give us some form of refund. Instead this useless establishment Fraser residence tells me its non refundable booking...Cannot believe huge companies in the world understand what is happening with this Coronavirus and have waivered fees and even given us refunds and a hotel that claims they high class and in so many countries steal your 3 days accomodation money.. absolutely embarassing and i suggest nobody stays in this establishment as i guarantee you when you need to cancel you will get nothing but hassles and a run around. @Fraser residence : Do yourself a favour and downgrade yourself to less than a one star

Plussat: Room was excellent

Miinukset: Due to the covid 19 situation and Malaysian Gov decision of a lockdown. We had to cut our stay short and return home.

Plussat: Sviitissä yli sata neliötä ja näkymät Petronas Towereille.

Plussat: Aamiainen oli oikein hyvä, sillä sai päivän hyvin käyntiin. Huone oli lupausten mukainen ja tilava. Henkilökunta todella ystävällistä ja avuliasta.

Miinukset: Lähistöllä oli moskeija jonka auringon nousun aikaan kuuluva rukous kutsu hieman häiritsi, mutta sehän kuuluu kuvioon Islamilaisessa maassa. Olisin kaivannut jotain viihtyisää baaria missä olisi voinut istahtaa illalla lasilliselle ennen nukkumaan menoa. Nyt oli vain allas baari.

Plussat: Cleanliness

Miinukset: Nothing

Plussat: Aamiainen hyvä. Sijainti oli erinomainen kun hoksasimme virallisen oikopolun. Allasalue oli mahtava keidas keskellä Kuala Lumpuria.

Miinukset: Korkea sesongin ulkopuolella altaalla ei ollut baari auki.

Plussat: Great location. 5 mins walk to pavilion. Free parking. Spacious bathroom & bathtub.

Miinukset: Pillow & mattress are not so comfortable. Pillows not fluffy, mattress quite hard. Otherwise everything else acceptable.

Plussat: Friendly staff, very good price to quality offer, quietness outside the hotel good, easy access to swimming pool.

Miinukset: Internet connection slow, one elevator was not working well, hotel staff was giving conflicting information for the same matters asked.

Plussat: Quiet hotel that is secluded yet in a busy part of KL. Able to walk to Pavilion.

Miinukset: A lot of construction going around the hotel, the pavements are sometimes dangerous to walk around the hotel.

Plussat: location awesome room cozy and awesome breakfast superb!!!

Miinukset: the hospitality friendly staff n the cozy comfort room

Plussat: Pianist inside the lobby

Miinukset: All stuff is very old , the room wasnt clean, when i want to use the mugs cofee i see its dirty, and the stuff was dirty ,when i order food they give me different food

Plussat: One bedroom apartment is huge. Comfy and clean Walking distance to Pavillion from the back stairs.

Plussat: The room is big and comfortable.

Miinukset: The coffee house quite far to access.

Plussat: Excellent by all means

Miinukset: Every things in it

Plussat: Original architecture, although interior dated

Miinukset: Getting old.

Plussat: Location is near the Pavilion Mall

Miinukset: after you walk thru the lobby and into the collidor leading to the room the decoration is bland, uninteresting, or no decoration and just plain wall in hallway and in the room. Swimming pool design is uninteresting, lack of some character and nite lights

Plussat: The best hotel in kl. Clean, ideal location and encourage people to stay there.

Miinukset: I strongly recommend this hotel for families.

Plussat: Hotel is well appointed, modern, clean, open space, high ceilings. The hotel staff cater for their guests with genuine enthusiasm. Has well trained cheerful staff. Breakfast buffet superb. Internal security high.

Miinukset: The hotel is a little remote for walking when considering security. Outside surroundings a little too quiet at night. Footpaths poorly maintained. The blue taxi service that the hotel uses - we found that driver knowledge is unreliable. In one case, we had to abandon the taxi as it was lost. The room was well appointed but some items were unserviceable or leaking which was surprising. The room was too dark for working at the desk. Internet service intermintently stopped? TV service has no French, Spanish or Italian broadcast.

Plussat: Rooms are comfortable.

Miinukset: We could not get any response to our e-mails from the hotel. Booking.com contacted and gave info.

Plussat: The Hotel is awesome, the location is kinda 5 min walking from Bukit Bintang street

Miinukset: Internet is not free.

Plussat: we liked the courteous efficeiency, the cleanliness and prompt service provided at the hotel. The buffet breakfast was good too.

Plussat: Very nice room space ad decoration and exelent services from the stuff

Miinukset: noisey during wedding party, I dont like thier brekfast

Plussat: The Hotel is very quiet,luxury and furnished with new royal furnishers.The location is in the heart of KLCC,about 7 minutes walk to twin towers,5 minutes walk to single tower(Minara) and 3 minutes to BB street and Pavalion Mall. The Hotel staff is polite.The Room Service doing well and very friendly. The breakfast was very nice with variety and high quality.The hotel value for money is excellent.Excellent for honey mooners.

Miinukset: Nothing bad.me and my wife liked everything.

Plussat: Because they had a couple of conventions booked in at the same time as us we were upgraded free of charge. They also allowed us to book in very early because our flight landed us in the city at 0900hrs

Miinukset: Because of the same conventions there were some restrictions on the use of a couple of the bars as they were reserved for convention guests

Plussat: the staff are fantastic, the facilities are suberb. we will definately be back!

Plussat: The hotel was absolutely great. I booked deluxe rooms but upon unavailability I was upgraded free of charge to a Royale Club room. The service and the meticulous cleanness of the rooms are wonderful. It is as described a 5 star hotel! Definitely recommended.

Miinukset: We had to use the laundry service at the hotel and unfortunately it was too expensive. Although we gave a two loads of cloths for wash, we did not expect the price to be worth of staying at the hotels for nearly two nights in a deluxe room. However, we learned later on that the concierge of the hotel does offer a third-party laundry with a very reasanable price.