Kuala Lumpur hotellit lähellä Merdeka Square

Plussat: Very good. Wide choice of vegetarian and Non Veg.

Miinukset: Nothing to complaint

Plussat: Thank you all the staff members there, especially Wen Ting and the team members in the Club Lounge. Those a bit upset with my dress, it's alright.

Plussat: The amenities were impeccable. The stafff were super friendly and helpful.

Miinukset: The jam leading up to the hotel.

Plussat: Location is good.

Miinukset: I requested for twin tower view but I was given the lowest (17th) floor thus even though I am able to see the view it was not spectacular. The hotel room is decent but the sound proofing was horrible! I can hear the showering sound from next door and whenever they open or close their door. Not what I expected given the price that I have paid. The aircon suddenly turned warm during the night and I have to wake up and adjust the temperature after I woke up sweating. . I probably pinned too much hope on this hotel given the high rating.

Plussat: Hieronta oli hyvä. Uima-allasalue samoin.

Miinukset: Huoneen ikkunat olivat likaiset. Etukäteen odotimme huoneen olevan ylempänä rakennuksessa.

Plussat: Fantastinen hotelli lähellä kaikkea, uima-allas alue todella viihtyisä ja lapsille uimarenkaita, leluja ym tarjolla. Palvelu huipputasoista ja ystävällistä. Asuimme houneessa johon kuului lounge josse oli illalla tarjolla paljon herkkuja, jopa niin paljon että piti miettiä miten paljon syö jotta vielä illalllinen mahtuu.

Plussat: Everything

Miinukset: Nothing

Plussat: Very good. Comfortable

Plussat: Very helpful staff, fast and efficient. The rooms are clean, and comfortable. They even have a soothing light, perfect for those who doesn't like to be in the dark in a hotel.

Miinukset: The hassle of needing to change elevator just to get on the ground floor. The lobby is on Level 39 access via an elevator in on the ground floor. To go to the rooms, you need to switch to another elevator via the 39th floor. Most people don't know that you can go to the Level G by going down to the pool using the same elevator to the rooms. Once you're at the pool, you need to switch elevator to go to the ground floor. Confusing? Yeap... Totally.

Plussat: Very friendly and helpful customer service, kudos to the kitchen staffs at sky 38 morning breakfast, their attentive services are amazing! Thank you !

Miinukset: None

Plussat: The location .the stategic location..the staff ..the was cosy..the view was nice right from check in till inside the room...having breakfast overlooking the twin tower..magnificent n breathaking view

Miinukset: The bed was not comfortable at all...when i woke up ..i dont feel good..

Plussat: Being well looked after, delicious food, clean room and comfy bed and pillow, having access to the club lounge was so worth it

Miinukset: None

Plussat: Property is very good and clean calm comfortable

Miinukset: Nothing With family and friends it is comfortable

Plussat: Location

Miinukset: Cost. Was lovely, but pricey for KL

Plussat: Huge apartment, fabulous views of KL

Plussat: The premise is sparkling clean. The staffs except for the security were very courteous and polite. Attentive and prompt. The rooms are spacious.

Miinukset: The security staff were extremely rude. The day we arrived, to be greeted with such ghastly welcome by these staff were so off putting. One particular security staff was even to the point of outright threatening. There is definitely a fine line between being firm and unwelcoming. We were only unsure of how to access the parking bays. But instead of explaining and directing us properly, we were given mean faces with hiss and all.

Plussat: Everything, the location, amenities, the staff and the room was very stylish, spacious and clean.

Miinukset: Nothing it was perfect!

Plussat: Everything is clean. Beautiful deco. Already stayed here 2 times.

Miinukset: Our fridge broke down and all our food stored in there was spoilt. They did send the technician immediately but they couldnt fix it. They should check and changed/fix it before our arrival.

Plussat: This place really exceeded our expectations. I had read great reviews about it before I booked the place but what we found was even better than expected. The apartment is great in every way and the service was fantastic. The location is a few minutes walking distance from a very lively area with numerous restaurants and also a ten minute walk from Kual Lampur's great street food center. I HIGHLY recommend this place!

Plussat: Perfect location and everything is nearby.

Plussat: Bed was really comfy and clean. Staff was really kind and efficient with their job. They quickly go and repair the water heater for me after i complaint about it. Thank you so much , you guys did a great job

Miinukset: Suddenly my water heater didnt work for my morning shower.

Plussat: the apartment is big and very well maintained. Perfect for families. Nice bosition close to Bukut Bintang but also walking distance from KL Central and Chinatown

Plussat: Everything ...

Miinukset: Nothing yet...

Plussat: Location and facilities are superb.

Miinukset: The parking tickets need to be paid. Plus, there was problem when it's already paid, but couldn't exit as card was not properly verified. After complain to hotel receptionist, need to go carpark management to re-verify. Late check out too short for traveller like myself.

Plussat: It is located in a central location. Very convenient for all the locations.

Miinukset: Sophisticated & modern

Plussat: Not Applicable

Miinukset: Not Applicable

Plussat: Location, concept

Miinukset: Getting old

Plussat: Room upgraded. Location wise is the best amongst all hotels at KL sentral area

Miinukset: Check-in was a bit slow. Eventho room was upgraded, no re-fueling done the next day.

Plussat: Aamiaistarjoilu runsas, monipuolinen, erittäin kattava ja hyvin organisoitu. Huone siisti, tilava ja hyvin ilmastoitu. Mukavat vuoteet. Henkilökunta avuliasta ja ystävällistä. Sijainti hyvä lähellä metroa.

Miinukset: Ei mitään valittamisen aihetta, kaikki toimi riittävän hyvin.

Plussat: - pool is wonderful - location is excellent (just a 2-min walk from central station in a covered underwalk, so you're shielded from the rain; - the Mai bar kitchen and cocktails are out of this world; pls let go of the old pre-conceptions of not eating at the hotel, because food might not be adequate. Absolutely the opposite here; it is excellent (go for the chicken satay and giggling gin - you won't regret it). Still despite all the infrastructural elements, location, food etc - what is worth to stay is the staff. - before i arrived frankly i was expecting that this stay will be like a well-oiled machine: i'll be getting professional and nice service to comply with the branding of the hotel. Boy, was i not prepared what was coming. - the service and approach of staff members from the incredible Mai bar to the morning breakfast was impeccable but that just for starters. - i was simply given a genuine human approach and my impression was that everyone was happy not just to fullfill my needs perfectly, but anticipate them with pleasure and contentment. - their attention to detail, considerate but efficient ways were much appreciated and i was tremenndously grateful and appreciative for the staff member's attention and focus. - i got the impression that everyone here enjoys doing their jobs; it was such a pleasure to be staying here; most highly recommended

Plussat: One of the best hotels in KL for access to trains. KL Sentral is right next door and all train lines converge here, including the KLIA Ekspres to/from the international airport. You can even check-in at the station if your departing flight is with MAS. The hotel is quite new, my king room was huge and the bedding comfortable. Free bottled water is provided daily. Wi-fi is free and fast. There is direct access to a large shopping centre next door (NU Sentral).

Miinukset: The room had tea/coffee-making facilities but no utensils. I had to go downstairs for a bottle-opener. There are no USB charging sockets in the room although it does have at least one international power outlet. The hangers in the closet are arrayed awkwardly making access difficult. Overall these are just minor inconveniences. I would happily stay here again.

Plussat: Erinomainen aamiainen, ideaali sijainti, hieno katto-osasto

Miinukset: Tuuletus ei toiminut

Plussat: The bed was large and the mattress was nice and firm. The shower and bathroom were very spacious. The room had plenty of space with 2 desks and a sofa as well as the huge bed. The hotel is in a very good position next to Sentral station with transport to anywhere in KL. We had a great stay there and would definitely recommend it.

Plussat: spacious rooms with nice beds. unique bathroom.

Miinukset: maybe 1 more bean bag? 1 isnt enough for a couple to chill together.

Plussat: The room was ok.

Miinukset: Firstly, I’ll start by complimenting the Face Suites hotel. The room is very large and comfortable to live in. The breakfast buffet although very mediocre, is adequate enough to have for breakfast. It’s not quite worth the amount of money you pay for it but overall it’s an OK experience. Okay now, the bad things; checking in, we were greeted by very rude staff. We approached a counter on the right hand side (note: there’s two counters), and was greeted by a very rude man who demanded to see our online booking. No formal greeting, just a “where’s your booking?” in a very rude tone. Quite the impression you made there buddy. After obliging to his utter command, we were rudely instructed that we were at the wrong counter and that the other counter was for hotel guests. Okay, so we go to the other counter and luckily the lady who served us was more pleasant to deal with. So we acquired all the necessary information and went to the elevators to go to our room located on the 20th floor. I will have to say, to anyone who is staying here and does not mind an overcrowded, hot, smelly and rude staffed hotel, then this is the place for you. The best thing about this place is the room (even though one of our air conditioners was not working). The phone line to the hotel food service was also atrocious. The phone line does not even work and we attempted MANY times to contact the reception which took YEARS to pick up our call to finally transfer to the food service. One of the biggest downfalls of this hotel which is the crux for our decision to NEVER come back is the elevator situation. The elevator is HORRENDOUS. There are 8 elevators but some how we still wait over 15 minutes for an elevator down. It does not even tell you where the elevator is, usually there would be a computer screen that tells you which level the elevator is at and if it’s coming down or up. None here, for a 5 star hotel, this is ridiculous.

Plussat: the apartment look clean and upscale. everything you need is there; since scissors until scale. we loved it!!

Miinukset: there is a problem with the design of the apartment as the bathtub didn't fit the tab to fill it and we need to push it or the water was splashing and going to the floor. Also the cupboard has no way to open it as it is totally flat and slippery surface

Plussat: Nice big rooms

Miinukset: Dirty pool, a lot of kids in the pool, no free beds by the pool . Staff should improve on English

Plussat: The suit was amazing and very comfortable. Probably one of the best views from our room to the Petronas Twin Towers.

Miinukset: We had a two night stand in this hotel an on both evenings we have to walk 50 floors by staircase because just 2 of 8 elevators where running. For a hotel in this price range, it should be self-evident that the elevators work and you are not forced to walk half an hour to your room, as there are huge queues in front of the two elevators.

Plussat: Allas tosi hieno, huoneistossa tilaa riittävästi.

Plussat: Loved everything. Location was great, service is great and food is delicious!!!!!! Beautiful beautiful hotel

Miinukset: Loved everything

Plussat: -The room space. -The staff is very friendly and helpful. -The roof pool view is amazing.

Miinukset: -Elevators wait time specially around checkout time. -The only mirror in the room is in the bathroom. -The lobby is very crowded most of the time and not enough seating. -The construction in the next building is sometimes noisy. -The car entrance to the lobby is not very clear and if you miss it you have to go around which will take you 10 minutes.

Plussat: The selection is ok but could make it a bit more exciting - a wider selection perhaps?

Miinukset: The pool area was super jam packed - and not a lot of chairs - plus the staff at towel exchange wasn't very friendly or helpful

Plussat: The suite was really big, clean, modern and has all what you need incl. business room. For the price paid one of the best I had in the last years and I am travelling since more than 40 year all over the world.

Plussat: Sijainti ja henkilökunta oli jees, uima-allas oli mahtava maisemineen (tornit ja tv-masto)

Miinukset: Viereisiltä rakennustyömailta kuului meteliä, sekä huoneemme oli kerroksessa 48, johon kuului iltaisin yläkerran yökerhon musiikki. Aamupala ei ollut hääppönen.

Miinukset: The lift is very very very slow it took around 5 minutes each time and the lift is always packed. The building feels a bit dated.

Plussat: Great apartment and stunning swimming pool overlooking the Petronas tower.