Lake Geneva hotellia

Plussat: Heated floors and towels. Breakfast was excellent. Cabin very cozy

Miinukset: Our cabin was close to road. Heard traffic

Plussat: EVERYTHING WAS NICE

Miinukset: NO TV IN BEDROOM

Plussat: This place is clean, beautifully decorated, great breakfast. We were welcomed by peaceful, great, friendly, accommodating hosts. This place is centrally located. The bed is comfortable, the floors and towel rack in the bathroom are heated. This place is JUST RIGHT!!! We loved it and hope to be back soon!!!!

Plussat: Beautiful, roomy and cozy accommodations, love the front porch and chairs. So close to the lake and short walk to downtown!

Plussat: So cute and comfy but also updated. Absolutely will be staying here again.

Plussat: Close to downtown , nice breakfast Buffett

Miinukset: Pool is small but my kids didn't seem to care

Plussat: Front desk associate was extremely kind and helpful!!! Location was wonderful...near all the restaurants and downtown shops.

Plussat: Location

Miinukset: Tv would not shut off had switch rooms

Plussat: The pool, hot tub, room all were great.Super friendly staff. Clean, spacious rooms.

Plussat: Exceptional attentive staff, above average breakfast, excellent value for the area.

Plussat: Bed

Miinukset: Pillows

Plussat: A very competent staff took care of us in all areas...breakfast, facilities, questions. We enjoyed the breakfast buffet and the variety offered. The housekeeping staff were very accommodating to our daily desires for more or less service to our room. By staying a full week, we experienced only top value in every department. We appreciated the free coffee service and fireplace in the lobby. A well stocked canteen offered so many items that I had not seen before in other hotels.

Plussat: Very friendly check-in staff. Our room was spacious and clean. The pool was fantastic with a regular pool, a nice hot tub, and a kid splash pad area - all with nice warm water. The free breakfast was sufficient - always love when there is a waffle maker!

Plussat: The room was very spacious and clean!

Miinukset: Before it was even time to check out, one of the housekeepers was vacuuming in the hallway and was hitting our door with the vacuum. We were still sleeping so unfortunately this was not ideal.

Plussat: The pool area was really nice. Room was clean. Staff was friendly. Our room had the spa tub which was wonderful.

Plussat: Employees went above and beyond to make sure our stay was comfortable. Very nice hot breakfast buffet. Hotel was very quiet, and very clean.

Plussat: Yes very comfy

Miinukset: Loud kids above me

Plussat: The cutest and coziest hotel! I am def coming back!

Plussat: The view, beautiful room, quietness, 3-story lobby, great restaurant with great view of lake Geneva.

Plussat: Beautiful hotel, great location., very clean, nice staff

Miinukset: No heat in room until morning. No breakfast served in restaurant due to repair work.

Plussat: Everything

Miinukset: Restaurant expensive. But very nice.

Plussat: The location and accommodations are just beautiful and the location is breathtaking.

Miinukset: Service in restaurant is a bit slow.

Plussat: Restaurant had best steak and desserts! Room had comfy robes

Miinukset: No vending machines

Plussat: Great location, excellent service, very clean. Always a great experience at the Geneva Inn

Plussat: The staff were very friendly and helpful. The location and the view were gorgeous. The rooms were spacious and comfortable.

Plussat: The restaurant was excellent. Both for dinner and breakfast. The room was lovely.

Plussat: The room was comfortable with a lovely 4 poster raised bed that was very comfortable, the Jacuzzi tub was wonderful, the lakeside setting was relaxing

Plussat: The employees were great smiling and nice to talk to. Room was very relaxing and comfortable.

Miinukset: Wish they had a microwave in the room

Plussat: Location

Plussat: The adjoining golf course and pro shop.

Miinukset: The high price of refreshments on the golf course.

Plussat: The location

Miinukset: Not at all!

Plussat: The Christmas decorations were off the chart!!!

Miinukset: Everything was great!

Plussat: The hotel is very fascinating architecturally speaking. Multi faceted levels.. very cool layout.

Miinukset: There were some updates that could be made as far as the carpeting and the Decour goes and there were couple of dirty corners in the bathroom in my room

Plussat: Excellent dinner at The Chophouse.

Miinukset: Rooms are very spread out & we had to haul our luggage up two flight! No elevators to our floor in our wing. This resort is not in the town of Lake Geneva, which we thought it was when we booked. The room was very expensive for what we got overlooking a .

Plussat: classy. great service, and the hotel dining is very good.

Miinukset: lot's of stairs and walking to get to rooms

Plussat: Everything is onsite. Breakfast lunch and dinner

Plussat: Excellent location, amenities nearby minutes with car, close to ski resort. Friendly staff, plenty of stuff in/around the location to do as well

Miinukset: Spa not cheap

Plussat: bar/dancing on site

Plussat: Great staff and beautiful grounds

Miinukset: Room was not worth $300 / night. It was not any nicer than a Hampton Inn. Patio was filthy. Bathroom was the smallest bathroom I’ve ever had in hotel room. Sheets were too small for bed and kept bunching up. AC was LOUD. Didn’t sleep much at all.

Miinukset: Reservation price was not the same as what I reserved for online.

Plussat: Pleasant staff.

Miinukset: Multiple buildings and long trek to front desk. No ATT reception in room. Patio door broken. in room phone broken. Shower did not work!!

Plussat: The location to the lake!

Plussat: Location is great, very close to the lake.

Miinukset: Over-priced for weekend stay ($--- per night).

Plussat: Great location. Very friendly staff, especially the front desk girls. Very clean hotel.

Plussat: Excellent location. Restaurant on site. Indoor and outdoor pools.

Miinukset: Bathroom needed some improvement.

Plussat: Location With in walking distance of many things to do or eat in the Lake Geneva area

Miinukset: Thought it would be more up scale for the price that you pay for the room.

Plussat: Friendliness & helpfulness of staff. Location was very good Bathrooms were good; apparently recently updated

Miinukset: Place has seen better times. Carpets are dark & dingy; hallways painted are weird olive green -- like a 50's house that has not been updated. Hotel needs an update throughout. As it is, I would not recommend it nor stay in it again

Plussat: This hotel was in the perfect location for exploring Lake Geneva. Right at the downtown shops, movie theater, and many restaurants!

Miinukset: The free breakfast was terrible

Plussat: View of Lake Geneva sunset was beautiful. Located 1 block from Main Street shops and restaurants. Everything was as stated in descriptions.

Miinukset: They could have turned the heat on and done a room inspection prior to giving me the keycard. It was obvious that the room hadn't been entered in awhile.

Plussat: Location and pool

Miinukset: the room was outdated and the beds springs where making noise all night long, unable to get good night sleep. You could hear other people from the other rooms flashing toilets, talking. Not what you expect for that price.

Plussat: My wife and I are so glad we chose Harbor Shores as our place to spend Christmas. With a kitchenette having all the dinnerware you’d need. A microwave and a fridge which is larger than those found in most other hotel rooms A cozy dining area just for two beside glass doors which open to a private balcony. A bed personifying the words breathe and relax. And a wondrous west view of Geneva Lake to watch the sun languidly setting as its rays sparkle upon the waters. It was all too short and that’s how you know it was good. Thank you Harbor Shores for a most memorable stay.

Plussat: Great view

Miinukset: Age of facility. Needs upgrade

Plussat: Location excellent,walking distance to all attractions and restaurants we wanted. Had 2 swimming pools,i was glad it had one inside,we were able to rent a movie very inexpensive

Miinukset: We liked everything

Plussat: Beautiful property. Room was a nice size with the kitchenette. Loved being right next to the Grand Geneva and having full access to their facility as well.

Plussat: Room was very clean. Bed was comfortable. The setting was beautiful.

Miinukset: We could hear the people upstairs at times. There was no hotel personnel or check in at the vacation club. We had to check in at the main lodge in a separate building.

Plussat: Great accommodations and hospitality. Great activity schedule and the Christmas decorations, and lights and Geneva Grand were beautiful.

Miinukset: Time went too fast!

Plussat: Clean, comfortable, excellent customer service and loved the money activities they offered during our stay

Miinukset: None

Plussat: Layout of the room was great for families. Enough room to spread out and not disturb everyone if they were still sleeping. Liked having the shuttle available, as it made it a lot easier to get around without having to move the car all the time.

Miinukset: Would've liked a few lights to have dimmers and/or a night light for the bathroom. A few more gluten free options would've been nice, as the hotel restaurants were the only convenient ones. Traveling w/a baby limits going out options.

Plussat: Service was off the charts great.

Miinukset: No

Miinukset: Everything was great. Staff was exceptional. The on-site restaurants were a very long wait, but the food and waitstaff were great. Just seemed perhaps management understaffed. But the waitstaff worked very hard. They kept smiling and work very hard.

Plussat: We booked two rooms and one was very nice

Miinukset: Like I said we booked two rooms both listed as 1 bedroom king villa suites but one was significantly larger than other. We feel we were kind of cheated on one of the rooms since we payed same price for each.

Plussat: Great surroundings Nice room Friendly staff workout spa section fine Pool and Lounge great Styed there a number of times at different times of the year Always superior

Miinukset: No

Plussat: Beautiful views and excellent location.

Miinukset: Check out time is way too early. Asked for complimentary late check out and they would not accommodate.

Plussat: Staff was very friendly and respectful. All of my questions were answered. My stay was very enjoyable. My room was huge and parking was great. Not only would I go back but I'd recommend this hotel to my associates

Miinukset: Nope.

Plussat: We always have fun

Miinukset: Room not clean, had to clean myself. No dish liquid. Sponge in kitchen should be brand new.

Plussat: The Christmas decors

Miinukset: The room was filthy. The couch was broken and tv shelf. MAintence has to come in a few times to fix couch.

Plussat: The water park

Miinukset: Housekeeping. They didn't make up the room.

Plussat: The waterpark is great for younger kids. There's a nice variety of activities in the water. Life guards are very conscientious. We like the arcade and the craft projects available to the kids, too.

Miinukset: More restaurants and a larger variety of foods would be nice. But each unit has a nice kitchen, so if you want more variety you could always make it yourself.

Miinukset: bathroom was gross

Plussat: Kitchenette

Miinukset: Price for value

Plussat: Great two bedroom/two bathroom suite with grandchildren including kitchen to make meals. Big refrig, stove top (no oven), microwave. Kids loved the Waterpark.

Miinukset: Saturday was really busy!

Plussat: We liked the rooms, slept 6 plus a pack in play. 2 bathrooms, mini kitchen. Easy to get around the facility. The staff was great, very helpful. Water park was clean and kids enjoyed it. The staff texted to see how our stay was. When I shared some concerns with the staff, they offered to fix it in a way that worked for us. Good customer service. We enjoyed sledding at the Grand Geneva ski hill, and the festive holiday lights and decorations were beautiful. It was a great value for our family of 7.

Miinukset: I had to wait in line 20 minutes to check in, which was a pain, but understandable as it was a busy time of day. However, I checked in about 10 minutes before check in time, and my room wasn't ready. Which means I sat in the lobby for 15 minutes, and had to wait again in the 20 minute line for the room key. Seems like there should be a way to by-pass that long line to just get the keys. I had also requested a high chair that wasn't in the room on arrival, and when I called for it, it showed up dirty. The next day I had requested some more blankets/towels, and had to call back because they hadn't arrived within 4 hours. They arrived shortly after the second call. When I shared these concerns with the front desk, they offered to compensate some of our resort fees. That was very generous and I was pleased with that.

Plussat: Perfect for a family reunion, lots of options for people. Staff was very friendly and helpful!

Miinukset: My room was beat up and smelled. There were children running in hallways. Not a positive experience.

Plussat: Very decorative

Miinukset: Cleanliness

Plussat: Has a very nice lobby. Made you feel that this was a rather new luxury resort. However what you realize is that the rest of the property is old and tired. Rooms were clean and somewhat updated, but the same effort that was made in the lobby was not done elsewhere

Miinukset: staff not the most intelligent. But nice enough.

Plussat: The staff was very nice and the room was exactly as advertised.

Miinukset: No. The motel was exactly as we expected.

Plussat: It's not the grand Geneva but it has a great location and very fun with the whole group the place is small enough. Best clean room, comfy bed and the bonfire pit area was a pleasant surprise! Definitely would stay there again

Miinukset: Nope

Plussat: Absolutely perfect for the money.

Miinukset: Window blades were very hard to close/open.

Plussat: Very friendly staff

Miinukset: My key stopped working 3x which made me a little nervous but the reassured me that if something happened after hours that somebody could take care of it.

Plussat: Clean and cute ! Beds were so comfortable water was hot !!!!

Miinukset: Hummm I don’t really have anything I didn’t like maybe that the TP holder was a little loose

Miinukset: It was very cold outside. I would suggest a rug maybe a runner because the floor was very cold. I am very happy that Motels & Hotels are doing away with carpeting. But a rug that can be changed out would be appreciated in some situations.

Plussat: Our room was clean, bed was very comfortable would recommend to family and friends

Miinukset: TV in bedroom didn't work

Plussat: View of the Lake and close to the downtown. We loved the temperature of the pool.

Miinukset: Fold out couch was very uncomfortable. Stayed at The Cove the last time we were in Lake Geneva and their fold out couch was awesome. It had a Memory Foam mattress.

Plussat: Location & view. Comfortable beds.

Miinukset: No

Plussat: Location by the Lake

Miinukset: Second suite room was also a full kitchen

Plussat: location to town was great....

Plussat: Rooms were absolutely beautiful and very clean.

Miinukset: The front desk guy could have been a little more presentable. It’s nice to feel welcomed.

Plussat: Proximity to downtown. Very walkable.

Miinukset: Booked a two bedroom two bath, and got a 1 and a half bath.

Plussat: The location is perfect. For the price I felt the room should have been cleaner, the furniture was old, there was a lamp in the room that accommodated an iPhone 4 for charging. There was no safe. Th microwave was old. The bed was comfortable but the botto

Miinukset: Cont, see above Bottom sheet was so wrinkled it looked as though it had dried balled up.

Plussat: The location was great. Quiet overnight and clean as you expect.

Miinukset: When I checked in I wasn't given the wifi password then when I got to the room there was as no information.

Plussat: Nice room layout. Pretty fountain in lobby. Beautiful location. Stay included a discount coupon for the onsite spa. Salt sauna and pool.

Miinukset: Customer service was terrible. Toilet backed up in room. Called front desk and was told 25 minutes for someone to fix. 2 hours later still no usable toilet. We decided to check out at that point (5 hours early). The woman at the desk laughed and said that's too bad when we informed her. Noticable water damage and current leaks (rained while we were there) to ceilings of our top floor room and hallways.

Plussat: Beautiful hotel room and great location!

Plussat: Location, amenities and atmosphere.

Miinukset: Could use a bit of updating. Mostly in the atrium area.

Plussat: The big homey room and reasonably priced restaurant

Miinukset: No

Plussat: I liked that sprechers was easily available due to weather

Miinukset: The hot water took at least 10 minutes to warm up, toilet had to be flushed multiple times, mold was horrible and the tub was very slick so almost fell. other than that----------------

Plussat: location

Miinukset: still had to pay the 'resort fee' upon check-in so rate was pretty much the same as going directly through the hotel.

Plussat: The size of the rooms/suite are large. Was able to host a gathering of 10 people one afternoon with plenty of room.

Miinukset: The hotel could use a little updating in the bathrooms and more comfortable beds.

Plussat: Great location and the room layout is very nice.

Miinukset: All of the furniture in the suite was very uncomfortable

Plussat: Cleanliness, jet tub and full kitchen.

Miinukset: There was a fire alarm that kept us outside for over a hour. There was a couple parties on our floor very loud. Our room was next to the ice machine so we had to sleep on the couch in the room to get sleep. I Talked to front desk about compensation was told it wasn't their fault, asked to speak to manager was told he would call never did. Im very disappointed

Plussat: Nice clean nice room spacious room. Very friendly staff

Miinukset: the pull out bed was pretty bad

Plussat: All things, Location, Facilities, The Staff, The Parking Space.

Miinukset: Nothing

Plussat: The full kitchen in the room.

Miinukset: Not updated. Beds uncomfortable and bedding very stiff and uncomfortable. The room temperature was very hard to regulate which made for a poor nights sleep both nights. We would either wake up hot or cold and it was very dry.

Plussat: Perfect location ❤️ Great welcoming staff❤️

Miinukset: Everything is great

Plussat: Location was great. Easy access to Downtown LG. Great Pricing. Anchor suite was plenty space for 2 people.

Plussat: We very much enjoyed our stay. The rooms were nice and cozy and facilities were accommodating.

Miinukset: The dining room chairs in the room were loose. The tv guide channels didn't match the actual channel. Some of the work done in the room (paint on cabinets) needed to be touched up.

Plussat: location, simple but elegant decor

Miinukset: poor heat control, noisy hot water (made noise and started with a jerk when turned on), broken speakers on the tv (very poor sound)

Plussat: Great staff

Miinukset: Air conditioning was loud and too cold.

Plussat: The bed was very comfortable. The shower had a temperature setting and various shower heads. There was also a steam shower, it was great. The room was clean and there were refrigerated bottles of water for free by the pool. The bartender was great, made any drink you could think of and was very creative.

Miinukset: They have a golf cart that they will take you to and pick you up from various location down town, it would have been nice to know that at check in vs the evening before we left.

Plussat: Loved the ambiance and character of the hotel. Very friendly bartenders and helpful young man at the front desk who took us into town in the golf cart :). Short waking distance to downtown Lake Geneva! Would definitely stay again!!!

Miinukset: We were sad the Speak Easy was closed on Sunday nights, we were looking forward to checking it out :( Loved our room (Grant Suite) but wished there was a shower as the bath tub didn't have a curtain.