Luxor Hotel and Casino

The hotel was fine

Your company took forever to confirm the purchase and I wasn’t able to check in until way later. Sucked super bad just waiting around for y’all to figure it out. I won’t be using your services again! Nothing against you as a person reading this just the company sucks.

Location

Not having to see a cockroach run across the room. Better/working shower head.

It was cheap

Aside from the front desk, the staff wasn't very friendly. The ac in the room was old (not digital) so you just had to guess like in the old days on temp, and it was loud. Cheap toilet paper quality, the room had a weird odor, toilet had to be flushed at least 3-4 times anytime you used it. Check in took an extremely long time and the reason was given that their computers were down, however, no compensation was given, just a "sorry our computers are down".

Freemont street, Konami Fortune Cup and

Prices, prices, prices of everything, elevators, $1 bottled water, inconveniences walking inside the hotels and around the strip, selling everything separately to charge extra for water and fries, probably won’t be back in a long time if not never. Overrated

nothing

everything

The room was away at the end of a hall so it was very quiet

The hotel looked old. For example the floor in the bathroom was in poor shape

Absolutely nothing

Bad customer service. Expensive for the price. Plague with hidden fees. Would never come back.

Hotel was clean, and there was lots to do.Food was also good.Staff are theives!!!!

Our passports were stolen by the cleaning staff,not very helpful during the process.Room was only cleaned 2 nights so finding out who stole them should not have been that hard to find out , i wonder how many other passports have been stolen from this hotel.Extremely unhappy that a bonded hotel staff could participate in a theft of this kind with us being out for the day.Hotel room was in full view of the main lobby.Management did not get involved and provide any help to us , they didn"t even offer us a ride to the airport on their free shuttle to fill out our police report. Great compassion !!! they didn't seem to bother as if it goes on all the time.I got the impression that the cleaning personell were not going to be challenged .

Interesting dezign

Great hotel and features

Smelt a bit funny