Málaga hotellit Centro

Plussat: Elegant externally Nice welcome

Miinukset: Standards and style of service didn’t align with five star Staffing too thin on ground No pro activity in service. Everything had to be sought out and asked for I had even messaged and asked to meet management twice to see the facilities for future conferences and this was ignored No five star touches of customer experience Room allocated had disappointing view Hairdryer broken and dangerous When I had a chauffeur car to work meeting the concierge staff so busy chatting, they ignored and blocked my way to car twice seemingly not thinking that a middle aged. Relaxed dressed women was on business and taking a car!! My husband then felt there was a patronising pat on arm to let me through ! Every aspect f service at e every touch point including breakfast bar concierge and reception and housekeeping needs to be reviewed. Overall I had high expectations but I felt the proposition and experience was out of date with today’s consumer but it’s not too late to review and elevate

Plussat: An excellent variety for breakfast , good location close to the Hop on Hop off bus route as well as good restaurants. The room was spacious and quality of finishes were very good.

Miinukset: The shower was very small and cramped.

Plussat: The breakfast was amazing. The service was wonderful. The concierge's help was flawless. And they packed us a picnic breakfast for our early flight out, which was waiting at the front desk for us. We look forward to going back!

Plussat: beautiful decor and furnishings that blended well traditional finishes with modern colors and fixtures

Miinukset: very unsafe bathroom...shower leaks water on slippery marble floor...no gran bars to help steady oneself entering, leaving or using the shower....shower doors are deceptive...could be interoreted as fixed in place and usable as braced to steady a person. however, often the shower doors move in inexpected ways.this could cause shower used to fall on hard surfaces and/or hurt badly one’s fingers by catching them in shower doors as those doors move unexpectedly...i urge the hotel to have “bathroom safety expert examine this situation...aome simple “grab bars” would help greatly.

Plussat: Nicely situated by the beach and not far from the historic center of town.

Miinukset: Beautifully decorated. Friendly staff. We only ate at the property once- but quality and taste were excellent.

Plussat: First class service from the moment collected at the airport. I also noticed small details many times that a member of staff would not pass by a piece of litter without picking it up or passing a chair out of place without straightening the chair and so on. Every member of staff had pride in the hotel. The breakfasts are great, and again are well serviced by staff. Special mention must go to the staff at the concierge desk, always beyond helpful thank you. We also made use of the spa which was excellent and finally must say the building itself is beautiful both inside and out.

Miinukset: Just a couple of constructive suggestions; It would be nice to have a sommelier available at the Príncipe de Asturias restaurant. The hotel hosts private and corporate events which I am sure they excel at and is not a problem. We just had the misfortune to coincide with a Twitter corporate event, which in itself had no negative impact, it was only when a considerable number of the party were allowed to overrun the 'chill out' area having already consumed copious amounts of alcohol that was dissappointing.

Plussat: Fabulous hotel. Highly recommended.

Plussat: Beautifully building and decor - very friendly and helpful staff - nothing was too much trouble

Miinukset: Having to leave to go home

Plussat: Everything

Miinukset: Nothing really

Plussat: Location is great. Everything is walking distance and walk is actually nice and enjoyable.

Miinukset: The food. It was just OK. I would not say it was bad, but it was not adequate to the hotel. Breakfast. Generally OK, yet it has only ONE hot dish (omelet). We could not find any hot oatmeal for example. The pastries was not looking like freshly baked. Dinner - Looks great, service is FANTASTIC. Yet the dish section is not that great as you would expect from ~$100 per person restaurant.

Plussat: Hyvä palvelu ,laadukas kokonaisuus

Miinukset: Hinnat korkeahkot

Plussat: Aamianen oli loistava. paljon tuoreita hedelmiä, hyvää kahvia. hyvät tuoeremehut ja hyvät leivät. Ystävällinen palvelu

Miinukset: Koko hotelli käytti voimakkaita hajusteita joka paikassa. Saimme sovittua, että huoneeseemme ei astaman takia laiteta hajusteita. Se onnistui.

Plussat: Location was fantastic, in the heart of the old town close to restaurants, bars and shops. Port and beaches within easy walking distance. Staff were friendly and helpful.

Miinukset: Rooftop terrace had no shade at pool and it was very hot. We were told we could not have coffee served in the bar on the roof terrace. Hot food at breakfast was limited and cold.

Plussat: The girl at the reception has helped us to have a wonderful stay by being very client oriented.

Miinukset: Location and accomodation, good as usual

Plussat: Sijainti loistava. Palvelu erittäin hyvää. Kattoterassilta mahtavat näköalat.

Miinukset: Hotellihuoneen lämpötila olisi voinut olla 2-3°C enemmän. Ainoastaan ilmastointi säädettävissä.

Plussat: A beautiful hotel right next to the cathedral, two min walk from the shops and super close to the port. I would definitely recommend this to anyone coming to the city

Plussat: Very nice touch from the hotel with chocolate and cava in the room to celebrate our Wedding Anniversary. Great rooftop terrace, location and excellent breakfast service.

Plussat: Our dismal austere room overlooked an interior courtyard. The lifts took forever. The hotel looked tired and was overpriced

Plussat: Very efficient and pleasant front of house staff. Exceptional views over the city Rooftop terrace amazing Would definitely stay here again

Miinukset: A twin room with a sea view would have been nice

Plussat: I liked the classic style of the hotel. And the large room with balcony and view to the harbour. The staff was superb.

Plussat: Location, friendly team

Miinukset: Breakfast - Dinning room small and too crowded

Plussat: Room very clean,great view across city from our 13th floor room.Staff very helpful.Rooftop pool area was fantastic

Miinukset: Only negative too many non resident people in pool area taking pictures.

Plussat: Great location. We had a king room with sea view and the view was spectacular. We could walk to every where. Bed was very comfortable and staff were very friendly. We didn't have b'fast at the hotel, so can not comment about it. The rooftop bar was great. The rooms were elegantly decorated.

Miinukset: The smell of sewage in the bathroom

Plussat: Location, high-speed internet, breakfast

Miinukset: The rooms need renovation.

Plussat: Good location to the center of everything. Great restaurants close by. Big windows, modern and comfortable room.

Plussat: Great location. Clean, comfortable room and bathroom. WIFI was sufficient for business work.

Miinukset: Breakfast! Was an extra charge and the quality did not match the price.

Plussat: Hotellin sijainti keskellä vanhaa kaupunkia sen suurimman ostoskadun varrella oli erinomainen. Hotellin henkilökunta oli suorastaan poikkeuksellisen ystävällinen ja järjesteli asioita oma-aloitteisesti (mm. picnic-lounas kun lähtö oli yöaikaan ennen aamiaista). Aamiainen oli superfoodeineen erittäin monipuolinen. Kun huoneen hintakaan ei ollut korkea, kyseessä oli erinomainen, oikeastaan täydellinen valinta.

Miinukset: Ei kerrassaan mitään valittamista - paitsi vierailun lyhyys.

Plussat: Excellent location, very friendly staff. Plenty of choice for breakfast. Rome was clean and comfortable though not large.

Plussat: Excellent breakfast. Staff friendly and efficient. Central location good

Miinukset: A lounge and bar area needed

Plussat: The location near to the Cathedral and lovely tapas bars. The room was comfortable and had everything we needed.

Plussat: Front desk - the staff were friendly and could not have been more helpful.

Plussat: Location. Elevator. Renovated. Excellent bathroom

Miinukset: No way you can park the car near the hotel. Expensive parking .

Plussat: Excellent location. Helpful staff, good choices for breakfast, including catering for those with allergies

Plussat: Staff were very helpful & friendly

Miinukset: Had booked a room that was quite small though expensive. I paid extra for an upgrade

Plussat: Location

Miinukset: Noise, smell in the room

Plussat: Palveleva henkilökunta. Siistit ja käytännölliset huoneet. Maittava aamiainen.

Plussat: The room was clean, quiet and comfortable and the bed was massive!

Miinukset: The only thing I can think of was that the shape of the room was a bit odd so it was a bit cramped.

Plussat: The staff are so friendly and helpful. The hotel is clean and the terrace area on the roof has amazing views at night. Great location too.

Plussat: The rooftop pool was fantastic as was the rooftop bar for nighttime The breakfast is superb also

Plussat: Hyvä aamupala ja sai myös runsaasti Gluteenitonta ruokaa. Valikoima oli hyvä ja enimmäkseen aivan tuoretta. Suosittelen ( myös guteen free syömäreille)

Miinukset: Ei tule mieleen mitään.

Plussat: Hotellin runsas aamiainen oli todella mahtava tapa aloittaa lomapäivä - herkullinen ja monipuolinen valikoima ja aseteltu kauniisti esille. Myös runsaasti tuoreita hedelmiä ja marjoja! Voimme lämpimästi suositella. Kannattaa todellakin ostaa aamiainen jo hotellia varatessa. Hotellin sijainti myös mitä mainioin. Erittäin rauhallinen ja hiljainen katu. Kävelymatka vanhaan kaupunkiin, ravintoloihin, kahviloihin, rannalle, linja-auto/juna-asemalle, kaupoille, museoihin, nähtävyyksiin jne. Allasalue myös katolla viihtyisä ja toimiva, vaikkei allas olekaan kovin suuri. Gym-huone hyvä. Laitteita sopivasti ja näkymä 5. kerroksesta kaupungille loistava. Ulkotila gymin yhteydessä pehmeällä "ruohomatolla" esim. venyttelylle loistava! Seuraavaa Malagan matkaa odottaen ja todellakin erittäin mielelläni varaisimme samaan hotelliin. Avulias, iloinen ja tehokas henkilökunta, sekä siisti huone/hotelli kruunaa kokemuksen!

Plussat: Very nice breakfast

Miinukset: Unpleasant and rubbish etc on ground below room Not a nice View Bed very hard Having to ask for t bags and milk should be enough in room Having to pay extra for Breakfast Value for money it should have been included in price

Plussat: The location of the hotel was very good.

Miinukset: The room was rather small; there was little space in which to put our belongings. There was no stool in the bathroom nor any Kleenex box. The magnifying mirror in the bathroom was inconveniently situated. The hotel advertised a rooftop swimming pool but it was too small to swim in.

Plussat: Clean, room lovely. Main reason for low score was seeming inability to organise a taxi transfer to Estapona. Just walk to the taxi rank we were told, which indeed was nearby. However in contrast our little boutique hotel in Estapona organised our journey back to Malaga airport in a lovely taxi which cost less, was smart & with a very good driver. The guy from the taxi rank was OK. However the vehicle was just a very basic, rather battered old taxi.

Plussat: Excellent location of the hotel and very close to the historical centre. Ideally placed for shopping and eating. Would definitely stay here again either with friends or with family. I had room 216 and it was a great size for 1-2 people. Large separate bathroom. Filled mini bar in the room. Lovely view from the bedroom.

Miinukset: On arrival in my room I tried to use the room safe but it was not working. On two separate occasions I asked at reception if someone could come and repair the safe but no-one came to do so. I ended up putting my valuable items in my friend's safe for the duration of the stay. My friend had room 202 which was compact and bijou compared to my room. It would be okay for 1 person staying but not necessarily for 2 as the bathroom is in the bedroom and is separated with glass.

Plussat: great view from rooftop

Miinukset: no view from room, no place to open and enjoy your own bottle of wine

Plussat: Good Location

Miinukset: Aircon very poor in Rooms..Didn’t really work and rooms sweltering. Pool is tiny..smaller than domestic pool. I guess 3,5 m x 5m

Plussat: excellent

Miinukset: location in a scruffy area

Plussat: Great location. 10minutes from city centre

Miinukset: noisy. Ugly furniture.

Plussat: Great place, excellent location

Plussat: Fantastic breakfast..Lovely staff..Perfect.

Miinukset: Nothing to dislike

Plussat: Very good breakfast bufet

Plussat: Clean, good location. High standards for a budget hotel

Miinukset: Nothing really

Plussat: No breakfast. Easy walking distance to the shopping centre

Miinukset: The rooms could have been a bit bigger

Plussat: It was very clean and convenient. The bed was comfortable too..

Plussat: Variety was good . Even had gluten free bread. Thank you!

Plussat: Good breakfast and location.

Plussat: Aamiainen oli monipuolinen vain kurkku ja tomaatti puuttuivat.

Miinukset: -

Plussat: Sijainti oli lähellä lentokenttää, taksi ei ajanut sinne kauaa. Kävellen näki paljon ja rantakin oli lähellä.

Miinukset: Pieni jääkaappi olisi ollut hyvä. Ei ole mitään moitittavaa.

Plussat: Clean, comfortable, good location

Miinukset: Occasional very slight noise from other guest rooms (but very slight)