Malakka hotellit lähellä Kampung Keling Mosque

Plussat: Awesome service and ambience. Cleanliness tip top

Miinukset: NA

Plussat: Location, food & beverage

Miinukset: The service from front desk staff, Ms. Vera was worst..

Plussat: The bed

Miinukset: Bad experience to check in and check out

Plussat: The gym & the kids club. The breakfast buffet was awesome!

Plussat: Hotel is new, so still clean Cookies as always makes us happy. Breakfast was good. Reservation desk staff are genuine in their smile and give warmth

Miinukset: Didn't get adjoining room as requested although the adjoining room was empty. Waited for a bit until bags were delivered to room Some plug points in the room didn't work; room 1616 Adjoining mall is rather empty

Plussat: I like the cleanliness of the room and how they will provide you the best service a hotel could provide out there in Melaka.

Miinukset: Maybe the parking,it’s quite hard to get a parking when you stay there during weekends or on long holidays. The local channels in our rooms were not stable,as my mother preferred the local channel and were quite disappointed when she can’t watch her favorite channel. I hope the hotel could fix this.

Plussat: Everything.

Miinukset: The corridor of the rooms... strong stench of humid air.

Plussat: Sijainti loistava, kaikki turistia kiinnostava kävelymatkan päässä. Hotelli on ilmeisesti uudehko, kaikki tosi siistiä. Huone oli tilava ja tyylikäs. Mukavuuksia: hiustenkuivain, tallelokero, jääkaappi, nojatuoli. Sänky oli IHANA! Aamupala oli hyvä, paljon valinnanvaraa. Loistava valinta, vaatinetta rahalle!

Miinukset: Äänekkäät kiinalaisturistit, mutta niitä ei voi välttää missään.

Plussat: The bed was super comfortable..will definitely come back

Miinukset: The noise ...it was quite noisy otherwise it was a good stay

Plussat: Location

Miinukset: The bed

Plussat: Size of room. Cleanliness of the room Spacious toilet / shower area.

Miinukset: No room service. Unable to have a la carte lunch

Plussat: The room was nice and spacious. It had a cold minibar. The bedsheets were clean.

Miinukset: Arrived at the hotel for checking in then suddenly my daughter decided to throw up on me. I quickly asked for a plastic bag from the reception counter but they're too slow to understand the situation so I ended up having my daughter's vomit on half of my clothing as well as on my shoe and some landed on the floor. After receiving the access card to the room, I went up to check on the room and the toilet. There was a bunch of hair with dust on the shower floor so I had to rinse it off. The toilet roll was soaked but dried so I kinda find it disgusting to use. After a while, the water spray decided to leak and half of the toilet floor was wet. Mattress and pillow was too soft that it was sunken as soon as I lie on it. So I ended up putting the bolster on the pillow for better neck support.

Plussat: Friendly service from the staffs. Everyone were helpful and courteous

Miinukset: Car park not sheltered, cars parked at disabled parking

Plussat: Beautiful design hotel...hotel smell good

Miinukset: Slow wifi

Plussat: Wifi can access every where in the hotel.

Plussat: All is very good and i very very like it

Plussat: I do not like any on this hotel as they will charge your credit card too early. I am ok for my own stay but how if you book for friends and this is on their own expenses?

Miinukset: Charge credit too early. Is it no trust on customer? Then don’t operate!

Plussat: Nice location. Easy access to nearby shopping malls.

Miinukset: The room fridge is not working at all. And also the TV remote control, it was unable to click to change channels and increase volume. Told the housekeeping to change a better one.

Plussat: Very very good and i very like it because make me easy

Plussat: Great location, very good swimming pool.

Miinukset: Two different quality of rooms. Some new and some old.

Plussat: Breakfast look like 5

Miinukset: I booked via agoda but charged not from agoda company normally so price at show agoda difference charge from bank card bills.

Miinukset: Uima-allasalueella ei aurinkotuoleja.

Plussat: Uima-allas loistava,uimiseen sopivan mittainen. Häiriötekijänä koin lasten riekkumisen/roiskimisen sekä uimareiden huomioimattomuuden isossa altaassa, kun käytössä oli myös lasten allas. Aamupala runsas,kaipasin tuoreita hedelmiä ja vihanneksia.

Plussat: Value for money. Clean, spacious and excellent breakfast spread. Staff are very helpful.

Miinukset: All satisfactory

Plussat: Overall amnbience and staff is good

Miinukset: The pool facilities. The toilet has no shower facilities and so far from the pool . You have to walk pass table tennis and club to reach the toilet. Its not practical and it made the floor wet

Plussat: Comfortable beds. Excellent customer service.

Miinukset: Utensils at breakfast was not always clean. The lift was loud and we could hear it from our room (near the lift).

Plussat: Service by hotel staff especially the coffee house staff and reception was excellent.

Miinukset: The room has strong smell of the carpet. The bidet leaks

Plussat: Location wise it was a busy road away from the shopping malls and attractions. If you are staying with family, there are options to have joining rooms.

Miinukset: When we got the to the room, the toilet was constantly running (but it was fixed), the shower when used would leak all over the floor (design issue), the fridge was leaking and on the carpet (but it was replaced). Overall a bad start. We did ask for a room change but apparently it was fully booked. Also, one for the three lifts broke down and it sometimes took more than 5-10 minutes for the lift to come. It also wasn’t fixed over the 2 nights which we stayed as well. Just small things that did help the experience.

Plussat: everything is perfect.

Miinukset: nothing

Plussat: Everything !

Miinukset: Nil

Plussat: The kids enjoyed our short weekend holiday. Had great time at the pool. Breakfast is good. Only thing is please use fresh coconut milk (santan) for your rendang. It tasted awful if the santan is spoilt !

Plussat: Sijainti hyvää. Monipuolinen aamiainen. Rento.

Miinukset: Ilmastointi reistailee

Plussat: No at all

Miinukset: Food is not good

Plussat: Erinomaisen huoliteltu palvelu konsepti jossa kaikki yksityiskohdat toimivat

Miinukset: Huoneen ja kylpyhuoneiden tavasta puhdistaa lasit!

Plussat: Over alls.. its ok...

Miinukset: Only one elevator works, with a large number of visitors during the holidays ... management should think of something and action should be taken. It takes 20-30 minutes to wait and crowded with small children.Very disappointing. Same problem with checking in. Should all these problems have been identified and there is a solution. Anyway congratulations to the staff who patiently treated the guests.

Plussat: Compact and comfortable

Plussat: Nothing at all

Miinukset: No hot water, room dirty n etc

Miinukset: 1) NO HOT WATER SUPPLY and not pre-informed by the front desk

Plussat: Nothing to like really. Won't be looking at this hotel when I'm back to this city in the future.

Miinukset: One of the two elevators to the hotel lobby at 12th floor was out of service and it was a packed weekend with school holidays just started - had to wait 20 mins to get from car park to hotel lobby on check-in date (car park was at level 5-9). Staff not so friendly and not helpful - when asked about when the elevator will be fixed, can't answer and said it's under the management of the mall (the hotel is linked to a mall). Doesn't seem to have the urgency to get it fixed. Housekeeping took used towels but did not replaced with new ones. Called to send them to room afterwards but took ages - had to further call twice before the towels were delivered. Also, left the spare key card in the room's power outlet to let the air-condition running, but housekeeping took it away. Understand the housekeeping may have taken the key card out of the power outlet to save electricity, but instead of taking the key card away, can just take it out of the power outlet and leave it on the desk in the room. Breakfast spread was disappointing, and the food were not replenish fast enough as most of the trays were empty (breakfast runs from 6.30am to 10.30am, and we went for breakfast at 9am). Also, staffs at the entrance to the breakfast place was just chatting among themselves and ignored us when we walked in. Did not take the effort to find a table for us as the place was so crowded with travellers. When signalled to them, they stand at their spot and moved their head to look around for empty table - unless they have super ability to look around for empty tables at their standing spot, it seems like they just 'entertain' you to help to look for an empty table. In the end found an empty table ourselves but it wasn't cleaned up after the previous patrons and no cutleries. Had to ask (actually begged) one of the waitress to clean up and I had to go get the cutleries myself from the cabinet. Facilities - disappointing as well. Overcrowded, dirty and unkempt.

Plussat: Helppoa ja joustavaa. Huoneet näppärät

Miinukset: Näkymä oli rakennustyömaalle

Plussat: The staffs' positive attitude despite the poor property facilities. Thumbs up go to front desk staff who ran to the store for our in-house slippers coz housekeeping call was unanswered. Restaurant manager and staffs trying their 200% efforts to accommodate the long queue of guests. The security or maintenance guy directed long waiting guests to lifts in maintenance area to ease up the tension.

Miinukset: Waited at least 15 mins for car-park lifts, every time when we need to go or from the car-park. No clear direction to stairways in car-park area. Emergency exits were locked. No answer to calls to housekeeping, front desk and operator. When we called their outside lines from our own phone, the call was answered immediately. So we suspect it was again facility issue. Kettle was also missing from the room. Children playing in the gym room.

Miinukset: It’s the worst experience I’ve ever had in Malacca. We encountered 4 unpleasant problems in this hotel