Malakka hotellia

Plussat: The services.

Miinukset: the rate is too high.

Plussat: Everything

Miinukset: Nothing

Plussat: Location and the place is more descent hotel around

Miinukset: Most staff is very good, but the staff when we arrived is not helpful. When we arrived and I got out of the car with bags in my hand the first staff I saw did not even greeted me but when my husband came he took his bag and said hello. Is that discrimination or what? What is the difference? Have to teach your staff about that.

Plussat: The breakfast. The staff were always willing to help. My massage and facial were great

Miinukset: Doors not always easy to open or close. The bill was almost tripled at the end. Had booked through booking.com. None of the extra charges were ever disdicussed.

Plussat: the room was spacious with a nostalgic river view. great breakfast plenty of choices. rooftop swimming pool so tempting soaking under sun giving a therapeutic feeling.

Plussat: Deliciously cooked eggs at breakfast which we ate while overlooking the river. Service was excellent, with waiters giving a balance of attentiveness and time for privacy. I was often greeted by name by the helpful staff. Our room was beautifully scented - would like to know what the name of the scent was! Bike hire really added to our stay and first hour was complimentary.

Miinukset: Towels were distinctly lacking at the pool. I would love hotels to promote refilling water bottles and this wasn't happening. Please try to do this Casa Del Rio.

Plussat: Staff, bed

Miinukset: Sewage pipes are a bit loud.

Plussat: It was totally an unforgettable and awesome stay. Staffs were very polite and friendly which makes us feel at home. Their service was excellent.There's just too much to highlight. Thank you for going the extra mile to complete my husband's birthday. Definitely will come back here if we're to visit Malacca again.

Plussat: Cosy and beautifully decorated with lovely heritage details.

Miinukset: The layout of the bathrooms afford absolutely no privacy.

Plussat: Love everything about this hotel!!

Plussat: Clean, nicely renovated and very friendly staff

Plussat: The location was great!

Miinukset: There were lots of different reception staff most of which were indifferent to the point of rude. We were not told of any details when we checked in and were not given a towel-we felt quite uncomfortable. It is a shame as we briefly met Ringo who seemed lovely and another staff member was also helpful but it did not set a good tone from arrival. Breakfast was also very small.

Plussat: Really enjoy my stay at Ringo's Foyer. The host, Howard makes an effort to introduce everyone staying there and there is a bike tour by them that is quite worthy.

Miinukset: Nil

Plussat: Pods in the dorm are lovely! So quiet and comfy. Lots of clean bathrooms, never had an issue with them being all in use. Great rooftop chill area! It's definately a good place to stay for solo travelers!

Plussat: It was but a capsule hotel, but it was nice and clean - and i just had the feeling of "being comfortable", which i think is not easy for a hotel to create. Good atmosphere.

Miinukset: Equipment can be upgraded, although it's already good enough

Plussat: Nice staff, good location, nice breakfast, cheap beer and nice rooftopbar/chill areas

Miinukset: Bedsheets not clean, dirty bathrooms

Plussat: A bright, friendly hostel with staff who are wonderful. Howard makes you feel at home. Special shoutout to Eugene who makes you immediately feel like you’re among friends. The atmosphere is great and there is plenty to do/advice given. Also centrally located. Main dorm is modern with big lockers, other dorms were a little older. Had an AC issue but this was solved straight away, no fuss.

Plussat: The room and ambient worth more than what i paid. It is like the 5 stars hotel to me.

Miinukset: None. Everything is perfect.

Plussat: It’s clean, the staff were very friendly, loved everything about it

Miinukset: Limited parking space

Plussat: The service provided by the staff is excellent. The room is clean. The bed is comfortable.

Plussat: This hotel definitely will always be my choice as the room is clean and comfort, friendly and nice staff over here as well as the strategic location

Plussat: Clean and friendly staff

Miinukset: Its a bit dangerous to walk to city. Road is too narrow and near road

Plussat: Location was close to everything you would need to visit in Melaka. Rooms are clean and staff are very friendly and helpful in recommending places to visit and eat at.

Miinukset: TV Signal can be improved if they're planning to broadcast Singaporean shows on TV. Shower cubicle doors could not fully close and caused the floor to be wet.

Plussat: Very cozy. Remind me of small hotels in Europe. The location was good. In walking distance to various place of interest but at night the road was a bit scary.

Miinukset: Parking was to small

Plussat: The room was perfect! And the Bellboys were very helpful and friendly.

Miinukset: Front office staff - receptionists

Plussat: - The room is clean and spacious. - The view of malacca city is magnificent especially during sunset. - All the staffs are friendly especially the counter staff. Miss Nurainaa the staff who check us in is very friendly and polite. She gave us a surprise anniversary cake upon hearing that we are on our anniversary holiday. We really appreciate it a lot. - The welcoming biscuits were warm and delicious. - The staffs during breakfast were all friendly and cheerful. - All and all, one of the best double tree in Malaysia ever...

Miinukset: Nothing

Plussat: Love the breakfast variety, they even have sushi for breakfast

Plussat: Excellent service from every staffs

Miinukset: Prefer food to be more Internation please

Plussat: Everything else

Miinukset: The location and the breakfast

Miinukset: I alredy give disterbute but why can not used my mentode payment not impressing where got the owner of card mentode can give tounsand site used pricessing but the owner of card mentode never can used need to pay ,uf like this no any benefit for offer

Plussat: The garden, scenery and make up of building and room. For the price to be offered a bath tub is amazing.

Miinukset: The shallow pool and limited breakfast menu. The rest are superb.

Plussat: The ambiance, the feel & location was good. The rooms were comfortable.

Miinukset: 1. The property had advertised on rooftop garden. However, it wasnt really a garden other than an empty concrete space with some pots of flowers by the corner. And it also looked like a storage area with all the things that was piled up. 2. Breakfast buffet - other than fried rice & cereals, they were unable to cater for vegetarians.

Plussat: Everything about the hotel.. Its clean n comfortable...

Miinukset: Nothing because all is perfect

Plussat: The cozy and warm environment..from outside it is a city..but inside like a village..

Miinukset: Maybe can provide more choise of food for breakfast.

Plussat: The bed was super comfortable and the bath tub was amazinggggg!! And the staff there was super helpful and super polite❤️

Plussat: Peaceful and good customer service from all the staff

Plussat: We have stayed at the hotel for a few times.The location is good,the staff are helpful. The managers Mr Nantha and Miss Jess were very helpful last time when I lost my wallet the 1st time I stayed there. Didnt get the chance to give review before. But overall the hotel meets our expectation. For sure will come again in the future.

Miinukset: The shower water pressure is not quite strong.

Plussat: Huone oli hiljainen ja kylpyhuone oli siisti. Sijainti ihan kelvollinen vaikkakin hieman syrjässä "riennoista". Ravintolan ruokalista oli lyhyt, mutta annokset olivat maukkaita ja niin edullisia, että ei kannata ainakaan hinnan pelossa lähteä hotellia pidemmälle syömään.

Miinukset: Huoneessa oli muurahaisia, joihin huoltomiehen myrkytkään eivät tehonneet. Ravintolassa ei minkäänlaista alkoholitarjoilua (ei olutta tai viinejä), ainoastaan ns. klubissa olisi ollut juomia tarjolla, mutta ei ruokatarjoilua.

Plussat: The room deco and the bathroom

Miinukset: The breakfast spread need to be improve...too simple.

Plussat: Very comfortable and nice to stay. Very recommended

Plussat: the bed is very comfortable

Miinukset: No

Plussat: I like the decorations. Everything is perfect. The breakfast is fantastic!

Miinukset: Nothing

Plussat: Spacious room.I love the room

Miinukset: I think the air conditioner for room 229 need to service.

Miinukset: Suihkusta ei tullut lämmintä vettä kuin ihan hetken ensimmäisenä päivänä.

Plussat: Breakfast was very good indeed. The location was fantastic, main tourist spots reachable on foot and shopping malls also.

Miinukset: The view from the window.

Plussat: All was great, one of the best hotels I stayed in in Malaysia!

Miinukset: Nothing

Plussat: Sijainti loistava, kaikki turistia kiinnostava kävelymatkan päässä. Hotelli on ilmeisesti uudehko, kaikki tosi siistiä. Huone oli tilava ja tyylikäs. Mukavuuksia: hiustenkuivain, tallelokero, jääkaappi, nojatuoli. Sänky oli IHANA! Aamupala oli hyvä, paljon valinnanvaraa. Loistava valinta, vaatinetta rahalle!

Miinukset: Äänekkäät kiinalaisturistit, mutta niitä ei voi välttää missään.

Plussat: Comfortable bed

Miinukset: Lots

Plussat: The location

Miinukset: The parking from the car park to the hotel

Plussat: For the Ibis chain, this is definitely wayyyy bigger than their usual room sizes. Relaxed feel, great courteous staff!

Miinukset: Buffet spread can be improved, but with the price, you cant ask for more.

Plussat: Kids' pool

Miinukset: The main road is one way direction.

Plussat: Pool, location, cleanliness.

Miinukset: Bed too soft. Not often you say that in Asian hotels.

Plussat: The free drinks and snacks were excellent and a nice treat to have whenever we returned. Location was great, being within the UNESCO area of Melaka. Staff were very friendly and the breakfast was exceptional. Room was clean and comfortable.

Miinukset: The coffee wasn't great, I think the machine just needed a service.

Plussat: - Friendly and helpful staff - very good location with walking distance to Jonker's street - king's size comfy bed - 24hrs free flow drinking water, variety of coffee, breads, cereals ans biscuits, my kid is enjoying the cereals with hot milk - good simple delicious breakfast - air-cond, ceiling fan and water pressure are well functioning - It is good because of all the rooms are non-smoking rooms.

Miinukset: Don't have own parking site, you'll need to park at a parking lot, it can be found around this property. You may ask their hotel staff and they will show you the nearest parking space. No lift but staircase.

Plussat: Really kind owner and staff. room was comfortable and clean, with a good bed. Good Breakfast in the morning with toast and jam, fruit and omelette. Free coffee, tea and orange juice available all the day

Miinukset: Nothing, actually it was really good. Just a suggestion: a sofa in the hall would make it perfect.

Plussat: They serve a good breakfast eastern and werstern, your choice. Personnel is very helpful all time

Miinukset: Eveything was perfect in this Hotel

Plussat: The girl at the reception was super friendly and the location is great!

Plussat: All and every things

Miinukset: Staff, food, Price, location

Plussat: Very kind and helpful staff. Clean and comfortable rooms. Great location! Recommend it

Plussat: Perfect accommodation for Melaka. Very central, super friendly staff and good breakfast.

Plussat: Staffs are friendly, I reached the hotel late at night, but still they waited for me,and helped me with checking in.The loacation is near to most of the tourism places in Malacca,but it's quiet here. They've provided some toast and juice for people to have whole the day. And the hotel owner is helpful for helping me with the problem I face during my journey !

Miinukset: none

Plussat: Location, value for money, the set up and especially the staff.

Miinukset: None

Plussat: Very comfortable. Staff were efficient and friendly.

Miinukset: No downside experienced.

Plussat: Very good

Miinukset: -

Plussat: Location is good.

Miinukset: Breakfast is always about the same. The lift is slow.

Plussat: Breakfaat

Miinukset: Aircond in the room. Shower

Plussat: - Nearby to all shopping places. - Food can be found easily.

Miinukset: - There’s a gap at the bottom part of the main door whereby the corridor carpet can be seen. - The bathroom flooring is too slippery.

Plussat: Breakfast look like 5

Miinukset: I booked via agoda but charged not from agoda company normally so price at show agoda difference charge from bank card bills.

Plussat: The view was beautiful.. we could see Malacca City through our Window.

Miinukset: Toilet door handle at room 1565 was faulty and the toilet was not so clean. There was a small problem with the lift. We should go to ground floor but when we reached G the door wasn't opened and the lift went up to the higher floor.

Miinukset: Uima-allasalueella ei aurinkotuoleja.

Plussat: Room clean n comfortabke

Miinukset: No comment

Plussat: Uima-allas loistava,uimiseen sopivan mittainen. Häiriötekijänä koin lasten riekkumisen/roiskimisen sekä uimareiden huomioimattomuuden isossa altaassa, kun käytössä oli myös lasten allas. Aamupala runsas,kaipasin tuoreita hedelmiä ja vihanneksia.

Plussat: I don't think i like anything (Coz not meeting my expectation) except for the location

Miinukset: There's a lot actually but i don't want to list all of them. But i think critically, they need to train their staff to be more serious and professional when it come to true hospitality. by paying that kind of rate/money, i think anyone deserves something much better. Unfortunately it just let me down.

Plussat: Love everthing at the hotel.

Miinukset: The coffee machine at the oak.

Plussat: The room type located at highest floor, nice view, big bathtub. Clean and comfortable room. Breakfast actually quite good taste n variety overall.

Miinukset: The restaurant for breakfast very crowded, definitely cannot fit all the hotel guests. Poor seat arrangements. When I carry my baby walk around n around, no staff offer to help, at last a kind guest offer their table when they finished their meal.

Plussat: the hotel is new with great interior design.. reasonable rate for such a spacious & luxurious room. the bath tub is removable to suit our preferred view...so outstanding! definately will come again

Miinukset: breakfast buffet menu for my 3 nights stay almost similar..

Plussat: The overall hotel atmosphere good and cozy . I like ! With additional toilet face tower added should compliment toiletries accessories.

Plussat: no breakfast included

Plussat: Location, room, cleanliness

Miinukset: Food - Not many options

Plussat: Beautiful Asian furniture, clean bathroom with rainshower and an easy walk to all main attractions and friendly staff

Miinukset: Room „with window“ was a bit exagerated given the fact that our room had a 70cm view to the next house with garbage in between - however it spent a bit of daylight.

Plussat: Location & cleanliness

Miinukset: Breakfast

Plussat: Very unique

Miinukset: The lamp on parking site not working

Miinukset: I thought the breakfast had room for improvement, otherwise I really enjoyed my stay

Plussat: Nothing much

Miinukset: Better food

Plussat: Different types of breakfast everyday, it's like a mini museum inside the hotel.

Miinukset: Need to frequently check their bedroom to make sure everything is functioning, example, the bed is making noise when we turn, the tables where we have our breakfast is uneven so the tables is not stable.

Plussat: Location

Miinukset: Counter staff not friendly and not helpful.. interior of the room it's really old.. Should consider to revamp, flooring pop up, stain on towel, toilet flooring and on shower curtain

Plussat: Location in the heart of the city, next to night market, room was tiny but clean, the best breakfast we ate in Malysia (lots of meals to choose, including local dishes - soups, dumplings etc.) Common area is amazing - traditional wooden furnitures took us to historical times.

Miinukset: There is a little need to renovate rooms.

Plussat: The ambience is nice with the water feature. Very fast when I asked for kits, sejadah and iron. The food was beyond my expectation.It provides parking and next to jonker street which is very conviunient. Surrounded by many small attractions > easy to access during day and night. Will surely come again for another stay.

Miinukset: I wish more of the historical part of the building e.g. why the courtyard, why it is a long building.

Plussat: Best historical hotel ever. Very beautiful, elegant but humble. Everything went beyond my expectation. Location is great. It is near everything in the quiet corner.

Miinukset: It would be nice to clean the room more carefully. Several some dust in the room. But it was a minor problem. Also, the key card system should be improved.

Plussat: It is situated near Melaka Town where all the restaurants, market and historical buildings are just within 10 minutes walking distance. The hotel is nice, clean, quiet and especially the bed which is very comfortable.

Miinukset: The room should include a desk.

Plussat: Wonderful location. Super nice staff. Our king room had a giant window and view of gardens next door which made it nice. Very small room but good use of the space. Tiny cute pool area. Great value.

Miinukset: We did not have a car but it seemed like there was not much free parking at the hotel. You can walk so many places we really do not need a car.

Plussat: Deco, facility, view n breakfeast

Miinukset: Parking and swimming pool

Plussat: Quiet but close to key locations e.g. Jonker Street Youthful and modern yet comfy.

Plussat: The river view at room, that's why I booked.

Miinukset: The river room I booked is at 3rd floor. It's hard and tired to carry heavy suitcase to the 3rd floor. Moreover, the staircase is small with narrow stairway, need to paying attention to avoid falling down. There is not shared bathroom at 3rd floor, have to go down to the 2nd floor for using it. it's troublesome. The drinking water is at 1st floor, it's troublesome too. The reception was not opened when I show up. wait for some times until her came. she even gave me the wrong change when I paid the room rent. Waste my time to saw her calculate the money I given again and again. Her English is not good, hard to be communicated. The curtain is transparent , not enough privacy in the room. the table light is broken, everything is just not meet my needs.

Plussat: The interior of the hostel :). Breakfast is tasty. The easy access to riverside. New good friends.

Miinukset: As stated in the bookings, bike is provided according to avaibility, so i texted the staff whether theres a bike. I was told i cn use this 1 small bike. On the next day i asked another staff, she says she's gonna use the bike. I'm expecting the bike is given to the guests,not being conquered by the staff :).

Miinukset: They give drinkable water, but actually they just refill it refill it from the tap!!

Plussat: Is a quiet hostel and with a great Location next to the river and those beautiful paintings on the wall and one day I woke up late and they prepared my breakfast, the girl at the reception is nice

Miinukset: Nothing to say

Plussat: Exceptional value for money, great location and very nice staff.

Plussat: Great host,perfect location just direct to the malacca river and just 3min walk to Jonker Street.

Plussat: Jos uima-allas ei ole määrittelevä tekijä, on hotelli ihan kelpo. Katolta 30:nnestä kerroksesta avautuu kello 17 jälkeen huikea näköala yli Melakan.

Miinukset: Valitsin hotellin uima-altaan vuoksi. Niitä oli kolme, laaja lasten kahluuallas ja kaksi pitkää uima-allasta, joista toinen oli koko ajan suljettuna, 3 vrk voimakkaitten puhdistusaineiden vuoksi. Varmaan toisessakin oli myrkkyä, sillä vesi oli sameaa ja siellä leijaili pikku kokkareita ja muuta epäilyttävää. Hotelli on sellaisten suosiossa, jotka käyttävät kokovartalouima-asuja ja huiveja. Miesten puolella jopa saunassa hikoiltiin vaatteet päällä ja siitä sitten suihku kiertäen altaaseen. Suoraan sanottuna kuvottavaa.

Plussat: new and good location

Miinukset: there are only 3 elevators serving about 40 floors, and each floor got at least 15 guest rooms. It take at least 10-15min wait for the elevators everytime going up to the room or coming down to the lobby.

Plussat: My kids love the Swimming pool most.

Plussat: Swimming Pool and the Hotel location near Heritage area ( walking distant only)

Miinukset: Car Park and Rock Road outside Hotel

Plussat: View is nice n very convenient. Near shopping centre.

Miinukset: Need to improve on staff at reception. Upon check in only one staff at the counter. Staff service was very slow. I have to wait almost 25min for my turn to check in. Housekeeping was confused on blanket n comforter. Asking for extra blanket but received comforter n wanted to charge me for the comforter. Until have to show him what is blanket.

Plussat: I choose bcoz the location is strategic and can choose room with the view that i like.

Miinukset: As a regular customer at Swiss Garden Melaka, they are no record of my previous stay there... other hotel, if i stay for the 3 times, i will be welcome and give a complimentary voucher or anything makes me happy.

Plussat: The room was clean

Miinukset: Ghost Story

Plussat: The spring of the hotel bed is spoilt and I think the hotel should change a new one

Plussat: Value

Miinukset: Bed was not comfortable at all. Cushion pillow was smelly. Sliding door broken could not lock from inside