Malakka hotellia

Plussat: Aamiainen oli todella hyvä ja runsas, melkein täysi ateria ja monelle uskontokunnalle sopiva. Aulatilat ja ravintolat hienoja, huone olisi kaivannut pientä pintaremonttia. Sijaninti ja henkilökunta hyvä.

Miinukset: Kävimme Jouluaattona illallisella hotellin ravintolassa ja se oli suuri pettymys. Illallinen maksoi paljon, mutta oli melkoinen floppi ja pettymys. Ravintola oli koettanut tehdä länsimaista ruokaa, joka sitten ei toiminut. Ikävää kaikille. Hotellihuone oli oikeastaan kahden huoneen suite, joka olisi vaatinut päivitystä. Toimi ihan ok, mutta hieman kulunut.

Plussat: Nice hotel to stay and good location.

Miinukset: The room is not sound proof and quite warm at night.

Plussat: The comfortable bed, the nicely decorated room, the fine pool with refreshing water, the breakfast with too much options, the dedicated staff and the wonderful view.

Miinukset: A lot of paperwork to check in.

Plussat: Good spread

Miinukset: Nothing

Plussat: Good hotel with good location and good room!

Miinukset: Staff wasn’t that friendly as I expected especially staffs at the front counter.

Miinukset: For a 4-5 star hotel there is lack of attention to detail. Shower stall leaking and every time after shower, water seep through and flood the area in front of the sink. Wall paper in the bathroom peeling off at some areas. House keeping people should pick up this kind of mishaps.

Miinukset: Longer waiting time for lift, insufficient lifts

Plussat: View from window overlooked long pool and Straits of Malacca. Room was quiet and bed comfortable, especially with usual choice of pillows and fluffy comforter. Shuttle was available to visit historic old town, a 15-min walk.

Miinukset: For some travelers, the Hotel may be seen as too remote from lively old town. I chose to walk distance more often than use shuttle, which crossed a bust main fare where drivers use left side of the road, a tricky situation at best.

Miinukset: The aircond did not work well. My husband could not sleep for the whole nite. Plus we book for RM250 but ended up having to pay RM293. This app sucks!

Plussat: Friendly staff and clean/comfortable room

Miinukset: Shuttle bus did not go to the bus stations.

Plussat: Location is good and breakfast is also good

Plussat: Lift and corridor smelly and need to be improved

Miinukset: House keeping response was very slow. I did called thru Reception Counter for 3X and waited for Half an Hour, yet they failed to serve us. Due to that incident It had made me late for my dinner appointment. Very Disappointed!!

Plussat: The room is very practically designed. The pillow and mattress were very comfortable. The stae of the room is pleasant and clean. Breakfast has lots of variety. Dining area is pleasant. Staff at the coffee house are very helpful and friendly. The spa is also pleasant and the staff is nice. There is ample space for parking and is located at a convenient area for entrance and exit to the city. The location of the hotel is superb. The check out experience was quick and pleasant.

Miinukset: Although we were greeted warmly by the bellboy, the staff at check in counter was not very welcoming. She did not smile while attending to me. Her attitude is somewhat cold and just want to get it done and over with. The booking confirmatiom stated a price of rm405, however i was charged rm476. When i make queries regarding the price difference, she only said, it was due to the tax. I feel it is important for booking.com to quote the actual price in the printed version during booking confirmation so that customer will not feel cheated. Other than that, i wish the staff would try to kindly explain the itemised charges instead of looking bored with my queries. Perhaps the management can clarify this matter.

Plussat: Everything !

Miinukset: Nil

Plussat: Sijainti hyvää. Monipuolinen aamiainen. Rento.

Miinukset: Ilmastointi reistailee

Plussat: Wonderfull staff, good location, Nice Room, not bad breakfast

Miinukset: The noise of aircon system is horrible

Plussat: Breakfast were good in term of value of money & location is good because heart of Malacca.

Miinukset: Orkid Hotel should do the renovations specially on bathroom & also the equipment in room its self (paint back all cabinet)

Miinukset: Not clean , not any proper things , hair dry .. service is so rude .. Totally dispointed..

Plussat: Comfortable and large Beds, Clean rooms, polite staff

Miinukset: Bathroom needs maintenance works- Floor tiles stained due to leaking tap. I believe this leak has been a long term issue.

Plussat: Its location.

Miinukset: 1. Bathroom - very small - the water heater is not functioning at all - both the sink and bathtub drainers are not given (you have to request it) 2. Staff - not friendly - not very helpful - directory is not provided in the room 3. Air conditioner - thermostat is not functioning - even the low, medium, high switch is not functioning