Medellín hotellit lähellä Santa Fe Mall

Plussat: Everyone treated us great. Excellent service at all times.

Miinukset: The gym needs improvement

Plussat: the hotel and rooms need an up-grade. renovate

Miinukset: the hotel appears out of date.

Plussat: Location, Good value. Great staff. Facilities.

Miinukset: Restrictive guess policy. I should be able to bring anyone whom I choose to my room and not have to pay more than the nightly cost for the extra person in a reservation for 2. This gimmick makes the hotel a lot of money. If you want to charge twice as much or more, do so upfront - that will be a better way to do business. Also, all amenities, ie, pool, jacuzzi, sauna, shut down at 8pm. This is unacceptable, a more reasonable time will be 10 or 12 or just keep it open upon request. No one has a regular schedule when traveling, and it will be great to use the available facilities to relax after 8pm.

Plussat: Good location in el pablado right next to Oviedo mall. Big breakfast everyday with a lot of choices. Staff were all very helpful.

Miinukset: The walls were not too thick so we could hear some outside sounds.

Plussat: Overall a super deal for my money. the staff were outstanding, spoke English, and very helpful in every way. Facilities, food, and service were excellent. Location was great, next to major shopping mall, taxi service always available and walking distance to many things. The hotel arranged taxi travel, tour of the city and offered great advice on things to see and do.

Miinukset: I wish the gym had more equipment, but local gyms were only walking distance away.

Plussat: Hotel Poblado Plaza helped to make my bday celebration a memorable one. The central location of the hotel, excellent restaurant, great value - breakfast included!, nice rooms, and outstanding staff!!! I cannot stress enough how the staff makes this hotel a better choice than other, bigger hotels that may offer more amenities but cannot match this hotel’s personalized service.

Miinukset: I hated leaving Medellin! Hotel Poblado Plaza has been the only hotel ever that has made me feel like I never left home.

Plussat: Breakfast was standard Colombian tourist fare. Being American would have liked some bacon or better breads.

Miinukset: Would have preferred being closer to the older parts of town, however, I realize this area is newer and safer. Just don't like larger shopping malls as my main shopping attractions. I have those at home! The restaurants nearby were very good.

Plussat: The value is amazing!

Plussat: Location

Miinukset: Noise by the main road

Miinukset: Antes se podían recibir visitas registrándose en recepción, ahora me indicaron que no se puede o si suben hay un cargo de 93,000 pesos Colombianos ($32.00) o sea con esa cantidad casi paga otra noche. No creo que regrese al ese hotel y una pena pero ya busque otras alternativas donde si puedo recibir visitas sin costo

Plussat: Location. The hotel is literally in walking distance from fine dining, shopping, banking and a movie theatre. The staff were very friendly and helpful. The onsite restaurant was very good with a full menu 24 hour room service. The included breakfast was also excellent.

Miinukset: The bed was very firm and uncomfortable. The WiFi wasn't reliable in the room. I had to go to the lobby for a decent connection. The hotel is older but is well maintained.

Plussat: Ideally located hotel in the main area of Poblado. Clean with efficient staff. Very good value with breakfast buffet and restaurant available with excellent quality food and service. Only complaint is noise— it can be very noisy on the street level and windows and walls are not noise insulated as one might be used to. I would stay again without hesitation.

Plussat: The staff was very friendly and helpful. The concierge was especially helpful. She booked tours for us and made sure we were satisfied. Great follow-up!

Plussat: Hotel Staff very professional and helpful

Plussat: Location

Miinukset: Non sense rules about the company you can bring

Plussat: Everyone went out of their way to make sure that our stay was a fantastic time spent in Medellin. Thanks to all

Plussat: Great, friendly, helpful, welcoming staff, wonderful breakfasts, terrific pool, super comfortable room.

Miinukset: We were on the 17th floor and there was a party above us one night - lots of loud music. The mattress was too soft for my husband who has a bad back.

Plussat: The rooms we exceptional. The staff really nice especially Ali, he always went the extra mile a very good member of staff. Also, the food was good. So all in all i was pleased with my stay. I would definitely recommend.

Miinukset: Coffee could have been better and so could the gym

Plussat: Central location

Miinukset: I did not like the fact that the Tony Roma restaurant was closed because of a holiday. It was the main reason I booked this hotel. A 5 star establishment cannot close a restaurant because of a holiday.

Plussat: Clean and courteous!

Miinukset: Nothing

Plussat: Great pool environment and spacious rooms.

Miinukset: No ventilation in the bathroom, so it got very warm in there taking a shower and getting ready. The service was beyond horrible. It took more than 20 minutes, at times, to get service for drinks. The gym was way less than stellar and more frustrating than useful. Additionally, we could not get pedicures or manicures while there because the girls was out sick. They only have 1 girl for this?!?! How would multiple people get services?? And, upon checking out, the bill was incorrect for incidentals. The only resolve is to email someone...infuriating!

Plussat: Good location. Food was very good.

Miinukset: I was woke up every morning by construction noise in the hotel. Tv had only one channel available. Tv had issues. My complaints to management didn’t get any results.

Plussat: Huoneen näkymä hieno ja allasalueesta plussaa. Kuitenkin henkilökuntaa ei altaalla ollut mielestäni tarpeeksi palvellakseen kaikkia.

Miinukset: Hotelli ei ole palvelun suhteen 5 tähden arvoinen, hotelli ulkoasultaan hieno mutta jotain oleellista puuttuu että saisi erinomaisen asiakaskokemuksen

Plussat: Me gustó su ubicación y la disponibilidad de su personal siempre atento y dispuesto.

Miinukset: No tenía un bar disponible. Había una reparación y el olor a pintura era muy fuerte. Solo un restaurante de comida italiana sin contar el Tony Romas. No conseguías comer otra cosa.

Plussat: Room

Miinukset: Food

Plussat: Close to parque lleras

Miinukset: EVERYTHING! DO NOT STAY HERE! AT ALL!! . Most employees (of course not all, mostly the ones that don't depend on tips) treat you like they are doing you a favor. No patience on answering questions, on talking to you, on trying to accommodate you needs. . The fact that you are VERY close to Parque Lleras can make it really hard to have quiet time, especially at night - and also the windows are not noise proof, are just simple thin glass windows. . WI-FI is just SO SLOWWWW!!! And the signal is just SOO BAD! It makes you sign in ALL THE TIME!!! It's just soo sooo terrible!! . The bed was so hard and old that I had to ask for them to put another mat on top. But of course they had only a kid mat and it wouldn't fit so I ended up with 2 kid mats on top of my old king size that squeaks at every turn. . It's been 6 days that I'm here and they've given me only 1 new set of shampoo/conditioner/soap. I had to save one day when it was ending during my shower, then I guess the lady finally notice it was over and replace it. But since the new conditioner was not used, she took away the next day!! I'm not kidding!!! It's just craazy! . Your minibar is never refilled. it's been 6 days and I'm consuming what's in it but it's never been refilled. . I think they don't refill anything, same thing with laundry. I've had to request laundry bags twice and they still send me only 1 bag/form + it doesn't get refilled after room is cleaned! . The Gym hours are bad and the equipment is dirty full of dust, one of the elliptical has pieces falling apart. . The elevator has 1 single 15-sec advertisement that repeats over and over and over... on the second day I couldn't hear it anymore. Now that I'm on my 6th day with 4 more to go I've created a barrier, I just block it. . There was not a single pen and paper on the room. . There is no paper tissue (Kleenex) in the toilet - and the toilet lights are terrible. . Ow! And the power outlets turn off when you leave so you can't leave anything charging in the room!! hahahaha just bizarre!!! . When you ask for room service (by the way the choices are LAME), remember to ask for salt!! They NEVER send it. I've ordered every single day... Today, the 6th day I ordered in advanced. . And don't be shy, you can hear every time the guest upstairs flushes and takes a shower. It is VERY loud. BTW, get use to noise, as this is a very noisy hotel. . Ah and the water, every time the upstairs guest flushes or is taking a shower, your water pressure decreases considerably! That are probably more details but I think these are enough reasons for you TO DON'T STAY HERE!!!! Really it's been the worst decision I made. And worst of all: they made me PRE-PAY the reservation without refund!!!!! So I can't leave and go anywhere else!!

Plussat: Staying at this hotel during our four days and three nights ( fron May 7 To May 10 at Room 407) in Medellin was a not so good and it is very far from being the best hotel in the city. Breakafst was good, the room was olds, they need to renew the facilities.

Miinukset: However things got worse when we got home in Miami back from Medellin and realized that and Iphone5 and an IPod were stolen from one of our bags while we were at this hotel.

Plussat: the comfort , the security. the staff made everything easy

Plussat: Nice size room and good location

Miinukset: Service has really declined in all areas. Restaurant, room service, housekeeping I will not be staying there again

Plussat: Good food in the restaurant Free Coffee all day in the lobby

Miinukset: Small pool, it's more like a Jacuzzi Breakfast need more variety

Plussat: Quietness Cleanliness Views Staff friendliness

Miinukset: A bit out of the way.

Plussat: The bed was very comfortable. The staff were very friendly and attentive.

Miinukset: Television is a little bit of a pain (remote is too complicated). They could do a better job supplying fresh towels to the room.

Plussat: They were very attentive. Great customer service they provided with a smile.

Plussat: I was very pleased with every aspect of my stay. The hotel was clean, well appointed, the staff were both friendly and helpful, the bed was comfortable and the price for my stay was an exceptional value and near many restaurants. I will definitely chose this hotel again.

Miinukset: I was very pleased with every aspect of my stay.

Plussat: Nice spacious rooms, friendly personnel, perfect laundry service.

Miinukset: X

Plussat: Everything was great

Plussat: The hotel is surely on par with an Asian 5 star hotel.

Miinukset: Paying for guests to stay

Plussat: Great location in Poblado. The room and hotel was definitely more designed for business clients. Pool area was decent but the hot tubs were not remotely clean. Great restaurant.

Miinukset: The front desk staff was rude. They seemed bothered the few times we needed to speak to them. Restaurant staff was great and the bellhop also but everyone we encountered at the front desk gave us a cold reception. Your hotel is average at least tip the scale by having pleasant customer service.

Plussat: A clean and contemporary hotel, beautiful pool area, delicious breakfast which was included, rooms were nice and clean, a bit sparse but satisfactory. Bathroom clean, simple. Check in staff were courteous and extremely friendly.

Miinukset: Nothing I really did not like.

Plussat: Me gustó la gran mayoría de las cosas, la atención, la comodidad y el buen gusto

Miinukset: no me gusto que mi televisor no tuvo señal y el teléfono inalámbrico no servía

Miinukset: they did not have the reservetion!!! we had to sleep somewhere else!!!

Plussat: Excellent location.

Miinukset: More bottled water in room.

Plussat: Wonderful breakfast, amazing staff, Thor, the neighborhood doggo that comes greet guests in great happiness, a good swimming pool, excellent TV cable. Location is fantastic, far from downtown mess. Nice garden and spacious areas.

Miinukset: We can hear people having sex two floors above us, doors shutting and people arriving in the middle of the night, doors are extremely insecure. Seems the building construction quality is quite poor. Anyway the good stuff is, our 3 nights stay was reasonable...

Plussat: Super service, location and the pool/hot tub are amazing!

Miinukset: Nothing