Someone walked into my room while there was a do not disturb sign on it and quickly ran out when they saw me.....that is awful!!
Valet was quick and friendly. Restaurant food good. Room was clean but sink drained too slowly. Convention that CONSUMED the hotel. Since has an open concept interior, convention seemed 24/7. Unfortunately, to add insult to injury, 3:30am fire alarm sounded Saturday night. No bill under the door in the morning so felt compelled to stop by front to check out. Many, many smokers at the doors and the smell of smoke on occasion inside.
The staff was very friendly and courteous. We booked a river view room but at 3PM the room wasn't available. We had to settle for a courtyard view or wait at least another hour.
There basically is no room. You feel cramped from the moment you arrive and realize you cannot pull up to the door and cannot park. Very casual staff. Maybe the 30 year olds like things this way. We do not. We will not be back.