Holiday Inn Express & Suites Moab

So here’s what we learned traveling across country, they reserve rooms for internet booked guests that are “ok”. For $30 more you get the better rooms. Better beds and pillows. Katie and Levi let us in on the management decisions to do that. They were awesome. We now know the “deal”. We love booking.com and not all hotels do that - so that’s good to know. Happy traveling travelers.

Breakfast was terrible. Half of what is usually offered. So plan to eat somewhere else.

The woman who worked the breakfast was wonderful. She worked very hard and kept the area super clean. Was very pleasant and accommodating.

Except for eating area, which was spotless, much of the hotel seemed dirty. The carpet in the corridor was filthy. The bins of dirty towels near the hot tub were over flowing. Our room was pretty clean. The fold out bed was horrible. Not sleep able . When we told the front desk after the first night they immediately brought in new mattresses to our 2 rooms. Like they knew they were terrible. Why not put new mattresses in before they were so bad?