Napa hotellit lähellä Uptown Theater

Plussat: Staff treated us like family. They put our baby bottle bag in their freezer for us and accomated us to the first floor so we didn't have to take our newborn upstairs with the stroller and baby equipment. Waffles were amazing . I've never had sweet potato waffles before but I would recommend trying to anyone I know. Oatmeal was awesome too! Slow cooked oats and those fresh toppings cannot be beat for a continental breakfast.

Miinukset: Carpet felt musty/dirty on bare feet. Ventilation in the room was a little humid which probably is causing the poor conditions of the carpet. Feels like it can't get dry and absorbs dirt.

Plussat: The staff were the friendliest of anywhere I've stayed for a long time -- they really made you feel like you were staying in a home (or at least an Airbnb) instead of a hotel. I was a bit worried that as a Best Western this place would have a "factory" feel, but it really didn't at all -- it was intimate and cozy.

Miinukset: The location next to the road isn't amazing, but the gardens were nice and there was no noise in the room, so it wasn't really an issue.

Plussat: Room was clean and beautiful. Beds had feather beds, down comforter, down pillows. Beautiful marble bathroom had robes and and all amenities. Very generous with towels. Breakfast from wonderful bakery next door was included and they pour you a glass of wine on check-in. Rooms had coffee maker, and they deliver water and chocolate later in the day. Walking distance to all of downtown restaurants, etc. Free wifi & parking. It was just perfect.

Miinukset: nothing! It couldn't have been a better experience

Plussat: Went with wheelchair. Despite an old hotel, everything looked new, although maintaining the old fashion look, and barrier-free. Right restaurants on the block, right behind is the river with paved ramps and walkways, perfect for strolling in a wheelchair. Breakfast room service comes standard with the stay. Best wheelchair vacation.

Plussat: Nice staff. Bed and linens comfortable. Tired, worn, odd decor in need of updating.

Miinukset: Noisy room, creaky floors and thin walls, uninspired breakfadt

Plussat: The bed was uber comfy.

Miinukset: Bathroom slider style door doesn't afford any privacy. Street rooms are very loud making it impossible to leave slider door open to enjoy the crisp Napa air. Inconvenient self parking, no real self park entrance to lobby for check in. Overall the condition of the room lacks consistent maintenance between guests, i.e. Unknown origin of wall stains in sleep room and bathroom. Will NOT return to this property for future stays in Wine Country.

Plussat: The highs -Beautiful bathroom -Extremely fast check in -Complimentary wine -Complimentary non-alcoholic snacks and drinks in the room -The bed -The Decor -the SILENCE

Miinukset: The Lows -That we stayed such a short time

Plussat: Loved ambience, location, staff, live entertainment.

Miinukset: AC in our room was broken/sounded like a truck. Couldn't sleep, which was very frustrating, especially considering the price. The manager was great and credited back some of the nightly rate. Great that managers are empowered to assist patrons on the spot.

Plussat: hotel itself is nice - rooms are great, location is great, free parking.

Miinukset: check-in process and staff are not service-oriented at all. i was told the room would be ready (early) by noon, then when I arrived they said they didn't know when it would be ready, but they only guarantee by 4pm. At 4pm, they said that housekeeping was making up the room, but when I walked by the door, I could see that there was no one there. no apologies, no empathy. at 4:30pm, here was my exchange with them: check-in staff: they're working on your room right now me: 'no they're not, i just walked by the room and no one's there check-in staff: i'm not sure but they're working on your room right now me: i literally just walked by the room - there's no one working on it check-in staff: they're working on it right now, and we'll let you know as soon as its ready oh, and did i mention I have diamond status with Hyatt? Can't even imagine how they treat 'regular' customers.

Plussat: Informal but attentive service,comfortable roomwhere everything worked . Young friendly helpful staff. Great breakfast. Walking distance toany shops and sites.

Miinukset: I was at a Hyatt property,Pier 66, in Fort Lauderdale last month and it was BAD, a disaster and i almost canceled this booking glad I Didnt

Plussat: Great breakfast, great location Great service

Plussat: The terrace on the 2nd floor was fantastic. Front desk Staff was friendly and helpful. Welcome glass of wine was a nice touch. Free parking. Good location in downtown Napa, walking distance to restaurants, shops, and tasting rooms.

Plussat: Andaz made our honeymoon extremely special. As soon as we arrived we were greeted with

Plussat: Room and breakfast.

Miinukset: We were on vacation with our young children and while the facilities were lovely we could not enjoy them as pretty much the entire hotel allowed smoking exciting for one small outdoor seating area that actually included a sign 'designated for non smokers'. It really put us off returning to this hotel.

Plussat: The facility was beautiful, much more than I expected. The cook to order breakfast was a bonus.

Miinukset: Room appeared clean at first glance, but I dropped something between the couch and needed to move it. The floor had a layer of dirt and there was food, clothing and all sorts of other stuff. The pull out bed and extra blanket in the closet were both soiled.

Plussat: Much nicer than any other Embassy Suites that we have stayed at. Sevice was great. We had booked two double beds and when they didn't have that available, they resolved it by giving us two rooms.

Plussat: Great place to stay! Stayed in a suite and the room was clean and large. Enjoyed the breakfast as well. Facilities were great, loved the pools and swans!

Miinukset: Happy hour left something to be desired, but I can't complain about free alcohol and snacks. Parking was limited also but was never an issue

Plussat: Location and included breakfast and happy hour.

Miinukset: No individual AC units per room. Meaning the AC is the same temperature throughout the whole facility. Our room was a sauna and we had the worst sleep ever. We complained and were given a fan, but all that did was blow the hot air around.

Plussat: This place needs to update its heat/cooling systems. The whole hotel has to be on either heat or cool in order to get your room where you want it temperature wise. I will not stay here again! The first room that we were given was like a dungeon, all slate floors and it was cold and dark, our second room had mold growth in the shower.

Miinukset: Please read above. The free breakfast was great and the hotel looks great, outside

Plussat: The breakfast and manager's reception were a good value. Location is very convenient to the historical downtown, where the majority of the restaurants are located. It was a $6 uber ride most nights. The location is also very close to the highway, making it very easy to get to the wineries.

Miinukset: They didn't vacuum the floors! On the second day, we found popcorn next to furniture that we hadn't used the first day, and we hasn't eaten any popcorn. If you want a king-size bed, you have to book direct. And be aware - they say they offer rooms with two queen-size beds, but they're actually full-size beds.

Plussat: Beautiful Hotel!!!

Miinukset: Breakfast was not well organized, i would rather pay for it instead

Plussat: The free breakfast buffet was great. The managers happy hour every night was also very nice. The bed was decent

Miinukset: The insulation between the floors is pretty poor. We could hear the people upstairs walking around. There was also some long-term stains on the towels that were in our room.

Plussat: Great customer service, beautiful courtyard and loved the complimentary breakfast.

Miinukset: Ceiling was a little thin, could hear upstairs guests stomping around at 6am.

Plussat: Good size room. Clean and functional.

Miinukset: Common areas. Lobby and bar were very dark and uninviting. Looks like they may need a redo with some lighting. No bellman -- you're on your own with your bags.

Plussat: Bed was comfortable.

Miinukset: They placed us in a room that was the first one by the lobby and restaurant. It was loud and noisy. The balcony overlooked right into the restaurant's outdoor seating, which was very disturbing. So the 2nd night, I requested a change. They placed in another room that smelled like hospital. I wouldn't stay here again with cost/reward not attractive.

Plussat: great value for your money

Miinukset: subpar lobby

Plussat: Hotel location is very good close to downtown riverfront and a quick walk to the oxbow market. The rooms are clean and very comfortable. The staff is very attentive and friendly. Nightly free wine tasting. They had smores kits available at the fire pit at no charge which was nice treat.

Miinukset: I thought the shower was not hot enough and wish it was more high pressure

Plussat: Very clean people at the front desk were very helpful and were to go and how to get they! Would say just a very quint place to stay if you are going to wine country

Plussat: Locatio

Miinukset: Price gouging at the bar. $50 for a glass of wine and a gin and tonic is outrageous. Bathroom in room was dated and dirty. Room itself was a bit dated. No complimentary water in the room....ridiculous when paying $300 a night. But it is like Napa....a tourist trap bent on taking your money. Not impressed.

Plussat: Decent room, most staff was very friendly

Miinukset: Lost our reservation and ended up with a King + sofa sleeper instead of 2 queen beds. The staff at the restaurant seemed really rude.

Plussat: The staff was very attentive and hospitable during our entire stay! A staff member greeted us at our car upon arrival to ask us for help and another member (RJ) turned on the fire pit for us when we were having a family lunch. My son gained a new friend.

Miinukset: None

Plussat: Hotel and rooms are nicely appointed

Miinukset: first floor river view rooms have no view of the river