Mirage Hotel

The hotel has a fantastic location, beach access and beautiful views. Rooms are decent-sized and food in the cafe/restaurant is tasty. This is the third time we stay at this hotel for our summer vacation and we hope to stay there again. It provides an enjoyable vacation as long as you're are aware of the drawbacks (listed below). Staff is friendly and polite, nothing beats the location. It's really just the outdated amenities that are a bit of a disappointment.

We have stayed at Mirage 3 times over the span of 6 years, and were a little disappointed some amenities have stayed the same (zero improvement) and below the level of a real 4-star hotel. These are: - weak wifi. This is the biggest issue. It is 2019 - having a '4-star' hotel with slow and disappearing wifi is a relic from the past. Please invest in fast internet. The small family hotels we go to on the Greek seaside have wifi so strong you can use on the public beach in front. Good luck even connecting to the router at the Mirage patio. - Similarly outdated TVs - small screens, bad reception. True- we barely used TVs since this is a beach vacation. But a 4-star hotel should have newer and better quality TVs so that guests feel comfortable even on a rainy day. - Towels and shower gel. Relatively minor, but we noticed bath tower are the the most basic, low quality - as if taken out of communist times. Definitely not a 4-star hotel feature. Also, changed every 3 days for a beach hotel is not a good idea. The shower gel quality is also low, had to squeeze a ton to wash my hair - it's as if it has been diluted with water to save money. Please get better shower/body gel. We had just returned from a real 4-star hotel in Plovdiv where all bathroom facilities were on par with what we see in other parts of Europe/US so Mirage has no excuse for the low quality bathroom facilities. With the above improvements to amenities, the hotel rating would immediately improve I believe.

Position

Breakfast