Newquay hotellia

Plussat: Location to the beach, all staff friendly and accommodating, everything 1st class

Miinukset: Nothing

Plussat: Attention to detail by the staff, nothing was ever too much trouble. Very dog friendly

Miinukset: Toilet roll holder fell to pieces. First world problems :)

Plussat: Beautiful grounds and view across the ocean. Very nice in December when it’s peaceful and not crowded. Walk to the point is wonderful.

Plussat: Traditional, comfortable, very high quality, yet with an informal and friendly atmosphere

Miinukset: Can’t fault it

Plussat: Superb location and great staff. Really beautiful hotel.

Miinukset: Only criticism is that the walls are thin... and it’s not great value for Australian travelers due to exchange rates.

Plussat: The whole ambiance of the hotel was brilliant and all the staff were exceptionally helpful, friendly and courteous. We were impressed with both the food and service in the Terrace restaurant and hope to comeback again soon.

Miinukset: We were very disappointed with the breakfast; a hot buffet is rarely truly hot and although all the waitresses were very pleasant, the service was poor. No butter on the table and when they did bring it, it was so cold and hard it was inedible We had to ask to have our used plates removed, the fruit in the fruit bowl was "past its best", the orange juice was of a poor quality, the pastries seemed dry and stale and to us the breakfast did not do justice to the hotel. We only dined in the Samphire restaurant on one evening and although both first courses were superb, my sole meunière was overcooked and extremely disappointing. I suspect that the fish had been frozen as it was very dry and the roast new potatoes were also overcooked - all a great shame as we were celebrating my husband's 85th birthday. I did complain to two members of the waiting staff and they assured me that my comments would be relayed to the chef but no one from the kitchen came to speak to us. My husband and I frequently go on Saga cruises and sadly, in certain respects The Headland did not meet the standards we have learnt to expect from Saga.

Plussat: The food was fantastic and the staff was lovely and they said hello and bye upon exit and entrance to the hotel . The view from the hotel and room was amazing . We got a basic standard double room it was clean and what smelt like it was freshly painted . The bed was very soft and comfortable. There was extra pillows in the wardrobe . The bed side lights was bright. There was a handy little box of tissues next to the bed and a handy note pad and pencil. Going back to the important things. The food was fantastic and the staff was so friendly and welcoming. The waitresses remembered dietary requirements and was helpful when picking choices from the menu . Nothing was to much trouble for the staff at this hotel. This hotel was good for the 3 stars it holds. The little tea station in the bedroom was a great little surprise it was clean and tidy and had take away cups this was a great handy thing to add . So we could take our cups of tea on a walk with us it had a great selection of tea including flavours like lemon and ginger. And raspberry. It was filled with milk and sugar and biscuits.

Miinukset: The size of the bed felt a little smaller then the double bed we thought. A king size bed option would of been nice . The room got colder through the night. The radiator was turned off and I couldn’t get to the dial easily and I couldn’t work out weather it was on or off due to the dressing table being right up to the radiator and it being narrow. The television was smaller then I thought. The television was a little temperamental .

Plussat: Arriving to the room there was a foul smell like drains... I believe it was coming from the shower. Double bed was very small... However very comfy. Extra pillows in the wardrobe as expected which is nice. the room especially bathroom was clean although room could do with decorating.. loved the added extra of take out cups for coffee in the morning on the go.. room was very warm and was happy they did not scrimp putting central heating on!!! I stayed one night and price was amazing especially given the central location.. based on experience I would stay agin but maybe in a better room however for my one night and for the price I was extremely satisfied

Plussat: The rooms were very clean and modern the only quibble it was a tad cold other than that would recommend

Plussat: the staff were very friendly and helpful, the room was spacious and we had a great sea view from the room we were in, the bed was big and very comfortable, a nice big bathroom, everything you could want on a short break was there, the meals in the restaurant were very nice, a good selection of beers and spirits, lots of room and there entertainment if you wanted it.

Plussat: Everything special the sea views

Miinukset: Lift was out of order struggled to get to the second floor being 78 with limited mobility

Miinukset: Please check your records - I was unable to stay as planned as I was admitted to hospital on Thursday 9th and have already asked both them and you to organise a refund or alternative date - neither of which was granted. Very disappointed given the reason I was unable to stay. Any other reason and I would not have minded

Plussat: Staff let me check in early after long overnight drive. Much appreciated.

Miinukset: Nothing. Everything was great.

Plussat: Very comfortable bed! And friendly staff. And absolutely beautiful inside.

Miinukset: Very small amount of dampness on the wall of the bathroom.

Plussat: Henkilökunta oli ystävällistä ja heiltä sai tarvittavan informaation loman aikana.

Plussat: Nice

Miinukset: Nothing

Plussat: Lovely view very accommodating

Miinukset: N/a

Plussat: The view Such a beautiful building with a nice 10 minute coastal walk to town

Plussat: Our room was amazing

Miinukset: It was very hard to have a shower because the shower head holder was loose and wouldn't hold the shower. We complained and yet this wasn't repaired.

Plussat: This beautiful Victorian hotel has a lovely ambiance. We were here for New Year's Eve. They had a lovely buffet dinner in the beautifully decorated dining room and in house party afterwards.

Miinukset: Bathrooms need updating.

Plussat: Large room

Miinukset: Pool and sauna closed but not informed