Newquay hotellia

Miinukset: Sixty restaurant was good food

Plussat: Excellent breakfast, very good,helpful waiting staff, a thoroughly nice experience

Miinukset: Some of the receptionists & female managers could do with a refresher on the customer service course, instead of palpable distain for the guests

Plussat: We had a room with a lovely view over fistral beach, just what we wanted. The location is perfect to go to the beach, walk into newquay, walk over to the estuary. We did all of these. The breakfast was lovely. The hotel is a little tired, but being done up. It has a lovely pool which we also enjoyed. It was a great price for what we got and we would defintely go back

Miinukset: We were a little unsure of the eating options there seemed to be a menu, but we couldn't smell anything cooking or see people eating.

Plussat: Lovely and clean

Miinukset: Was disappointed that the swimming pool and fitness suite was shut but I know couldn’t of been helped in the circumstances.

Plussat: Leaving

Miinukset: Bogey on wall. Noise level atrocious.

Plussat: Nothing

Miinukset: Rude staff, basic facilities. Made to feel unwelcome and awkward! I’d never return. The barman was obnoxious and reception staff were rude and inappropriate.

Plussat: I have stayed at this hotel around six times in the last few years. I love the location, and they are dog friendly. I had a nice dinner in the Sixty Bistro one night and was pleasantly surprised that was also dog friendly. I can see some areas have been refurbished since my last stay.

Miinukset: The dark haired lady receptionist was not very friendly but the other 2 blonde ladies were lovely. I was dissapointed with a few items in the room and I did discuss this with the nice blond receptionist. The toilet in my bathroom was 1 cm from the wall and impossible to sit on properly - I small physique so it would be even worse for larger people - I am surprised no one has complained before - room 112. The lighting in the bedroom was also poor and the light above the mirror in the bathroom did not work - the toilet roll holder was also loose. There were other small details in the hotel which could do with some maintenance. I left my business card with the receptionist - I am an Interior Designer and planning to move to Cornwall later this year. I would be happy to go through the rooms and show you how you could improve the clients stay by changing a few details.

Plussat: The room was excellent, big enough. The view is not very bad it not very far to the beach.

Miinukset: Car park is not enough for the hotel. Needed big car park for coaches

Plussat: Film show provided on Saturday evening! Nice pool. Rooms comfortable, airy and spacious. Table tennis and pool table great for the kids.

Miinukset: Quite a long walk into Newquay and limited to choice of places to eat within a short walking distance.

Plussat: Swimming pool, recreational activities, location

Miinukset: Not all the rooms have been upgraded yet, drinks service in the restaurant sporadic, lots of 'turkey and tinsel' pensioners

Plussat: Excellent help from staff especially the gentleman on the late night shift who gave me wake up call, toasted me some breakfrast and arranged taxi to airport.

Miinukset: No phone in room

Plussat: \\Friendly and helpful staff.

Miinukset: runnng out of what was on the menue when main chef was off.

Plussat: The hotel was easy reach for Newquay and was able to do some lovely walks from there, The 3 course meal was very good value, and the service was good and everyone was very friendly.

Miinukset: The hotel was very basic, it was our Ruby wedding felt it would of been nice if there was some music.

Plussat: nice hotel good location and good room

Miinukset: having to order evening meal at breakfast time

Plussat: Perfect location for peace and quite Did yoga in mornings at the Scarlett free of charge

Plussat: This hotel is a special place: a stunning location and a beautiful hotel with its stylish Art Deco features and gorgeous art everywhere. Family friendly with tranquil spaces to escape with a book. Log fires, aromatherapy oils, gallery, gym, ocean views...My favourite hotel.

Miinukset: Nothing.

Plussat: Details. Fresh milk in fridge. Create and art on walls

Miinukset: Noise in the evening across the beach

Plussat: Large open spaces to relax in, open fires, colourful decor, amazing views.

Miinukset: Twin bedroom beds are quite small.

Plussat: The staff was very pleasant and welcoming.

Plussat: It was a comfortable stay in a well-designed hotel and excellent facilities. Breakfast was generally good and the distance to the beach was reasonable.

Miinukset: WiFi was weak. Cleanliness could be improved (when I pay over £200 per night I do expect cleanliness to be exceptional!)

Plussat: Hotel is in an beautiful location. Good breakfast with a wide choice of food served by pleasant, friendly staff. Dinner in the Herring restaurant was excellent. I loved the sound of the Santa experience and wish I had a child to take along and share the pleasure. The 60s decor was an unexpected and very retro stylish step back in time: loved the unique Christmas tree.

Miinukset: The swimming pool was too cold to swim in. I tried but was still cold even after quickly swimming several lengths. Water temperature was tested and initially I accepted the explanation that the pool had recently been refilled but it should have been warm the following day. Perhaps the temperature needs to be turned up for cold winter, sunless days.

Plussat: The shower

Miinukset: No kettle and the corridor had a funny smell

Plussat: There was no hand soap told them at reception and this was there policy not to provide any. It was 30 quid each security bonding got to the room tv was broken reported it to reception only to be told that an engineer could not fix it until the next day. We wanted another room ended up nor staying and getting our money back. The reception lady did not give eye contact and huffed and puffed when she had to refund us also forgot to say big hole in the wall in the room from the door being pushed into it. This was room 45 at berties lodge on Valentine's nite. Would never stay again

Miinukset: The customer service or lack if it no towels in the room or even hand soap holes in the wall and a broken tv in the room very durty

Plussat: The staff were very helpful and allowed me to go to my room before check in time as I stated I had had a five hour drive. Has parking about 20-30 feet away but I believe you can reserve a space. My room had a sea view which was lovely to look out of at 7 am to see people already surfing.

Miinukset: The room was rather cold, it did have a radiator however it did not hear the room very well.

Plussat: A lovely, modern hotel overlooking the sea with the beach on your doorstep. The bedroom, bar, and restaurant exceeded our expectations. We had a good evening meal, great sleep, and great breakfast. Our thanks and congratulations to management & staff for looking after us in the week before lockdown due to Coronavirus. Stay safe.

Miinukset: No complaints

Plussat: Perfect location, clean room & friendly staff

Miinukset: Nothing

Plussat: Location and view

Plussat: Staff were really friendly and surroundings was really good

Plussat: Everything the decor is beautiful and staff were amazingly helpful

Plussat: Reception and bar staff were extremely helpful and friendly nothing was too much trouble

Miinukset: Room was above function room and music was very loud until midnight and couldn't get to sleep then kept up by the stream of partygoers heading back to their rooms for the next hour.Our room was below a family with young children, very loud and kept us awake and woke us up early morning.

Plussat: The cleanliness and the variety of food were the excellent features which appealed.

Miinukset: As I am short in height, I did not find the chairs in the lounge very comfortable.

Plussat: Charming hotel. Great value, nice friendly staff, delicious food. Loved the lobby area with the view of the beach and comfortable chairs. Easy access to beach. Location was terrific.

Miinukset: A larger television with more channels would be nice!

Plussat: The excellent reception staff. I arrived - late - after an unexpected visit to hospital. They couldn't have been more helpful and produced a snack even after the kitchen had closed. Full marks!!

Miinukset: The breakfast really was very cold. Cooked at 0630 - 0700 no doubt and left under poor heat lamps till I went for breakfast at 0830. Such a shame!

Plussat: Great hotel, small but pleasant pool / jaccuzzi area, large, modern bedrooms, large tv (very limited digital chanels), great location litterally overlooking fistral beach & some great out of season deals as well as vastly reduced room rates, ie 50% off restaurant voucher on arrival, buffet breakfast £5.Ideal base for winter golf break if you can get the right deal.

Miinukset: Very limited TV chanels, 8 at the most

Plussat: Location. Views. Helpful staff.

Miinukset: Very little parking. Poor temperature control made showering nearly impossible.

Plussat: near to the beach,recommended

Miinukset: brekfast menu,every day the same.

Plussat: The cleanliness of the rooms was particularly good, and the staff were very friendly and helpful

Miinukset: The heating being on was a bit of a pain

Plussat: As the weather was not very good we used the Bay hotels pool facilities which were great as the pool etc in the Esplanade were very disappointing

Miinukset:

Plussat: The staff were excellent, very friendly and very willing to help in any way

Miinukset: The sqeaky floorboards in the hall outside the door.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything, have stayed a couple of times now and will be returning... it's a stunning place and beautiful spot

Miinukset: Only problem I had is that the extractor fan in the bathroom broke meaning it started screaming in the middle of the night and woke me up... my own fault for not turning off the bathroom light I guess but this wasn't the hotels fault..

Plussat: The staff at both reception and in the restaurant were very welcoming, polite, helpful and offered a very conscientious service.

Miinukset: Could have had a double bed in a room containing 3 singles

Plussat: Rooms are brilliant whole place is fantastic

Miinukset: Nothing

Plussat: Very slow internet Beds hard and pillows not great quality and not that comfy .. either very hard or very soft

Miinukset: More choice of healthier food and vegan/ veggie food. Better choice of bread at breakfast,non dairy milk and yoghurt. And non dairy margarine. I had to keep asking which is annoying and makes you feel different. Beds a bit hard and pillows not great.

Plussat: Incredibly friendly and helpful staff who can’t do enough for you.

Miinukset: Nothing not to like

Plussat: Lovely hotel and atmosphere. Staff friendly. Look forward to staying again.

Plussat: Dated but nice

Miinukset: Nothing

Plussat: Loved the art deco cocktail lounge

Miinukset: The breakfast was good and whilst the service was excellent the meal in the dining room was disappointing.

Plussat: The staff were amazing, so friendly and very helpful. I couldn’t fault them! All of them were so nice!

Miinukset: Downstairs was lovely, some of the rooms were dated.

Plussat: Room and view good. Location good, parking not easy. Breakfast OK.

Miinukset: Dinner very disappointing for this type of Hotel. More "chips & peas" with everything than good dining and we had to dine in the bar not in what had been shown as a lovely restaurant on the website, and the bar area was very cramped and dismal. Food no better than in a pub. Expensive for what we had.

Plussat: Beautiful views over Tolcarne Beach. Great room, lovely staff and tasty breakfast!

Miinukset: Nothing springs to mind!

Plussat: The staff who were very pleasant and friendly and gave us excellent service. The room was very comfortable and clean with good facilities.

Miinukset: Because we booked through booking.com we had to pay for the ‘free’ parking £5 per day. Something to remember in future!

Plussat: Great breakfast and pool.

Miinukset: Restaurant not open apart from breakfast. Had to sign in to WiFi every few hours.

Plussat: Good sized room.Availability of tea and coffee making facitities in room.Good cooked english breakfast

Plussat: Location was central

Plussat: My husband and I have stayed at The Bristol for over 30 years.The standard has always been high.

Plussat: It was easy to find and the food was very nice. The decoration was attractive too. The staff seemed plesant and helpful.

Miinukset: My name is debbie elson - I booked the above room for janice smith who I understand liked her room. I stayed in room 155 booked by ken pearson. My room and especially the bathroom were freezing due to the old draughty windows. Also the bed was very small. I notice some rooms had the windows replaced - the sooner you get the rest done the better!

Plussat: Please write at least 15 words

Miinukset: Room was cold and damp bed had blankets which were dusty stayed on top floor which was dark bed room windows rattled all night with the wind

Plussat: very friendly and helpful staff

Miinukset: decor a little dated

Plussat: good location

Miinukset: not much atmosphere, but staff very friendly

Plussat: For all of the above reasons

Miinukset: I had booked a smoking room and they were not able to give me one

Plussat: Friendly staff who were very helpful. Lovely room with seaview

Miinukset: Nothing at all

Plussat: Friendly staff

Miinukset:

Plussat: Loved the view , location and the room with its little added touches truly beautiful.

Miinukset: Some of The team were a bit lacklustre and more interested in each other and their convenience than the guest . Nothing major just small things asking more than once for water, waiting for staff to be ready rather than when we were ready and chatting amongst themselves about their own work issues and lives . Kind of tainted the stay

Plussat: Ihana näköala merelle, sijainti, ravintola

Miinukset: Ei mitään huomautettavas

Plussat: Fantastic views, staff were great and very friendly, bed comfortable and lovely location. Food was great!

Miinukset: Trying to get hold of reception was difficult, the phone would just ring and ring. Also, the bathroom was a little tired, chipped tiles etc, expected better.

Plussat: View from our room was amazing, beautiful to wake up next to the sea. The bed was super comfy. Bathroom facilities were amazing, loved the emphasis on sustainability. Also the tea/coffee/biscuits were great (environmentally friendly!).

Miinukset: The restaurant wasn't the best experience - orders got forgotten and was mediocre/a bit cold when it came. The windows were a bit dirty on the outside, which given the fact we paid for a deluxe room with the "sunset" view was a bit frustrating to not be able to see out of them properly - however we noticed a window cleaner working his way round on the day we left so probably just unlucky timing for us!

Plussat: The hotel is contemporary but also cosy with stunning views of the North Cornish coast. The staff are friendly and the rooms are all decorated to a high standard. Food is tasty and well prepared. We could not fault anything

Miinukset: N/A

Plussat: Everything

Plussat: Excellent rooms with very comfortable bed and super shower room

Plussat: The room was very comfortable and the furnishings were of a high standard. The garden was very enjoyable for a late afternoon drink in the sun.

Miinukset: Food was a little pricey for the quality and quantity

Plussat: Lovely room, comfy bed, quality toiletries. Excellent evening meal. Breakfast was superb. All staff were pleasant and helpful. Would like to visit in the summer, outside areas looked nice.

Plussat: The food in the evening was pretty average when taking into consideration breakfast was excellent and the accommodation fantastic

Plussat: Great place to stay! Rooms were brilliant!

Plussat: Very clean accommodation, friendly staff, good food.

Miinukset: Limited space for clothes, there was plenty of space for a proper wardrobe. A small fridge would be good.

Plussat: The size of the rooms was very good. The views were amazing.

Miinukset: The carpet in our room was very course and hard. And in mid November the room was quite warm.

Plussat: The View

Miinukset: The cost of the food

Plussat: From the minute walking in the door, the service was friendly and the lady on reception (forgotten her name....she was pregnant) was amazing and made us feel very welcome. Our first impressions of the room were that it was pretty simple, but very clean. We could just about see the sea through out of the window - which was great as we'd booked a land view room. The facilities of the jacuzzi/pool were included in the price of the stay and we were astounded - it was lovely.

Plussat: location on beach was fantastic dining room overlooking sea

Miinukset: room was too warm

Plussat: the sea view was stunning. The location and car parking was excellent.The room was clean, bright, comfortable and welcoming.

Miinukset: The shower wasn't good. Breakfast was not up to the standard of the hotel. Wifi cost £5 per day...this was not stated in advert.

Plussat: Excellent location, friendly staff, lovely room and great value for money. We had a great weekend at The Glendorgal and hope to return sometime soon.

Miinukset:

Plussat: The hotel was very clean, very well presented, and the staff were superb.

Miinukset: We had to change room as there were loose tiles on the floor of our bathroom, but this was done smoothly and pleasantly.

Plussat: Quick and easy way to book hotel.

Miinukset: None

Plussat: Receptiontist on duty the evening we arrived could not of done more to make up for the poor quality of the room etc. We were offered a sea view room in exchange.

Miinukset: On arrival the car park was full of building debris and did not appear a safe place to leave your car ! View from patio door of groty wall oposite, patio door did not work and daylight was visable at the top of the door, lifted and broken tiles outside on walk way, grouting missing in bathroom and shower, tv remote did not work. We expected better quility for the price.

Plussat: The guest room,the location & the leisure facilities

Miinukset: Restaurant & bar facilities.

Plussat: Location and room & bathroom space

Miinukset: No service at all. The room was never cleaned.

Plussat: The location is perfect. Great value for money. Staff very friendly.

Miinukset: The staff did not change the towels during our staying

Plussat: The location was excellent and the bed was very comfortable

Miinukset: The breakfast buffet was abit basic.

Plussat: Traveled down from Wales with my husband for a 2 night break. The silver jubilee is in a fantastic spot with everything around you. Ben made us feel welcome before we even arrived by sending us a text to let us know how to check in. The room was spotless and comfortable. Breakfast was help your self with a great selection from cereal, fresh fruit, yoghurt to bacon and egg etc. Would definitely recommend the silver jubilee and stay there again. I'd like to wish Ben and his family all the best for the future and thanks for a lovely stay.

Plussat: Friendly hosts who made us feel very welcomed Easy check in Car park

Plussat: Excellent place, close to the city centre, train station and beaches. Clean room, good food and relaxed host - I'd definitely recommend it to my friends.

Plussat: Good host. Good spot. Comfy crisp bed

Miinukset: Odour in toilet and found 3 dirty brown stains on white towel when entered back into the room which was not there before leaving. States Licensed bar but does not exist

Plussat: The Hotel was a nice clean, comfortable place to stay. The rooms were cleaned every day and the towels changed. The only meal we had was breakfast, and that was also very good.

Miinukset: Nothing directly wrong with the Silver Jubilee Hotel, but Newquay appears to have ditched the Family Holiday image in favour of the Stag-Hen Night visitors. With large groups of young people, full of alcohol roaming around the resort until the early hours of the morning. The noise and anti social behaviour are definately a minus point. As the hotel is situated only yards from a Night Club the noise can be annoying, especially if you stay in one of the rooms at the front.

Plussat: friendliness of the the owners, nothing too much trouble :)

Plussat: Extremely friendly, helpful and knowledgeable patrons

Plussat: Location

Miinukset: It was advertised as couples/families only, however a stag group were also booked.

Plussat: Food excellent

Plussat: Lovely breakfast!

Miinukset:

Plussat: Great family run atmosphere and professional yet personal service. A good traditional British B&B. Long shall they continue. Great home cooked food by Andrew - nice quality and selection.

Miinukset:

Plussat: Friendly owners, excellent location - in the middle of town.

Miinukset: The room we stayed in (Carbis Bay) was very small - I am aware this is the smallest room in the hotel.

Plussat: Nobody bothererd you at all coming in or going out

Miinukset: The hotel overll was quite tired and cluttered

Plussat: Staff were fantastic and friendly,amazing views

Miinukset: Bed was uncomfortable

Plussat: The location is beautiful and the staff were all so friendly and polite.

Miinukset: The rooms need a little updating now

Plussat: Great staff,fantastic views

Miinukset: Uncomfortable bed

Plussat: Lovely breakfast staff friendly

Miinukset: We were happy with everything

Plussat: The area / the indoor pool.

Miinukset: Water coming down off guttering, small double- bed, telephone in room didn't appear to work, I'll- fitting doors, no lock on inside of food, noise from heating- system for most of the night.

Plussat: Location easy parking facilities

Miinukset: Has a comparison of 3 places we stayed this week the evening meal like a ready meal 2-10 get a new chef some staff need to be trained correctly a couple were good , bathroom to small 5-10 best to eat out but have to say breakfast was 8-10 and very noisy could here everything , I own a business wife works for BBC overall rating 3-10 also noticed a tear in the curtains took photo

Plussat: We very much liked the location and views, the excellent facilities, the amazing decor of the reception area/lounge and the practicality of the family room. The staff were also very polite, helpful and friendly. The ten-pin bowling alley was a great bonus! Some of the areas in the hotel and our room were a little dated and jaded and would greatly benefit from the same face-lift as the reception/lounge. The hotel has huge potential and we look forward to staying there again.

Miinukset:

Plussat: Room was very clean.we was there with storm Jorge lol Bit of draught through windows .breakfast had fantastic choices and fantastic hosts

Miinukset: A good breakfast was missing but understand only in full season

Plussat: Very friendly staff excellent service even went the extra mile, very clean and great views, breakfast was plentiful., the whole experience good value for money. Would recommend.

Miinukset: Early season and no bar

Plussat: The room exceeded expectations, beautifully decorated and lovely outlook over the bay. The staff went ou of their way to make scrambled egg even though it wasnt offered officially. The food was cooked well and served beautifully

Miinukset: there was a storm and the wind did howl through the windows but not much could be done about that!

Plussat: Perfect location, clean, quiet, tasteful, very attentive polite staff

Miinukset: Nothing

Plussat: Very friendly and welcoming staff - made us feel very much at home. Property well decorated with lots of artistic touches. Breakfast excellent.

Plussat: Great breakfast

Miinukset: Nothing

Plussat: Everything! All round lovely hotel, staff really helpful and friendly, lovely clean rooms, good selection at breakfast, bathroom was really nice in garden suite including both Bath and shower with rainhead which was really powerful. Great location, amazing views across the sea right outside the hotel which you can see from the dinning area. Would highly recommend and will be booking to come back in the summer.

Miinukset: I couldn't find anything to dislike about this hotel

Plussat: Comfy huge beds, I lost my partner during the night! So clean and fresh! The hosts were amazing and did everything that they could to accommodate us! Fabulous and will return.

Plussat: Everything was fabulous. Would return in an instant. Nothing was too much trouble. Anyone would find it hard to find something wrong with this place

Plussat: A very warm welcome on arrival, we stayed in room 11 with a balcony with stuning veiws of the sea and Newquay, breakfast was very good, would stay again.

Plussat: Excellent hotel in superb location. Clean and comfortable room and excellent breakfast.

Miinukset: Nothing; I wanted to stay more nights!

Plussat: The location and staff were excellent. the hearty breakfast was freshly cooked and set us up for the day. Sue and PAul were very friendly and knowledgeable of the area. we would stay again and recommend the Windward. Though it didn't matter to us, guests should be aware that there are no restuarant facilities for evening dining.

Miinukset: Nothing

Plussat: Very relaxed and laid-back: staff very friendly.

Plussat: b'fast yummy and staff friendly; aware of environs directing to sight seeing and lovely restaurants

Plussat: Good breakfast, nice views, hospitality bar a good idea, friendly staff.

Miinukset: Small room and very noisy because of traffic.

Plussat: The ease and pleasantness of the owners. the location away from the usual hub-bub of Newquay. the views that were available from front of house. all-in-all an extreemly pleasant time was had by me and my guest from America who went home with very fond memories of her stay.

Miinukset:

Plussat: Views were good, however we had the valley view overlooking a nudist camp. The Mermaid across the road had its advantages too.

Miinukset:

Plussat: The bar set-up and breakfast room. Breakfast was god quality and portion size.

Miinukset: Tacky room furnishings.

Plussat: the views

Miinukset:

Plussat: Great views and location. Friendly helpful staff.

Miinukset: Showers could do with a little more pressure

Plussat: From Arrival to Departure everything was good. The hotel numbers suffered due to Corona Virus concerns but it in no way affected our visit

Miinukset: All good

Plussat: very helpful reception team lovely freshly cooked breakfast room spotlessly clean and comfortable

Miinukset: .

Plussat: Lovely welcome at reception who quickly dealt with my booking issue . Very helpful regarding local locations. Room and bathroom spotlessly clean. Bed super comfortable. Tasty breakfast freshly cooked. Lovely.

Miinukset: Nothing. All good. No evening meal option due to social distance rules but made aware on check in so fine.

Plussat: It was an all round excellent stay. That's all I can say.

Plussat: Perfect stop off, shame about Neewquay,would avoid after such beautiful Cornish coastal drive