Newquay hotellia

Plussat: The staff are friendly and the view from the rooms are spectacular. The food and service from the bar and restaurant was fantastic which was why we ended staying another two nights.

Miinukset: The walk back to it from town includes a steep hill

Plussat: Everything was awesome! My partner and I had an amazing view from the room, it was a good location for places to visit and would definitely go back to the same hotel to try out their kitchen as we didn't get the chance!!

Miinukset: I didn't like the small insects around the sea view window and the shower water was too hot and couldn't change in a good temperature.

Plussat: Loved the views, breakfast was fab, loads of choice and everything was freshly cooked, staff were friendly, happy and helpful Room was spacious, clean and comfortable, lots of lights, mirrors, plug sockets, and a walk in wardrobe...Invaluable. The bed was very comfy. The bathroom was a good size, and a lovely sized bath.

Miinukset: Pillows were really hard and robes were abut tatty. The constant piano music in the dining room.

Plussat: Breakfast grear amd the view from the room

Miinukset: The only issue I had was the shower was not operating correctly in which had been scolded .

Plussat: Everything can’t fault it. Don’t know why it’s not 5 star rated. Excellent in every way.

Miinukset: Nothing

Plussat: Breakfast was fine, as was the location

Plussat: Nothing was too much trouble from the staff.

Miinukset: We were on 3rd floor, an the lift was out of action, but that was out of your control. An the swimming poor area are in means of tidying up, also ladies changing room need looking at.

Plussat: This is the 4th time we have stayed on route to another destination .Really love the old building its like being transported back in time. Lovely central spor to explore Newquay.

Miinukset: This was the worst room so far. Small and the bathroom was shabby, broken bath panel and a few cracked tiles etc. Overall it was fine, clean and comfy though.

Plussat: Henkilökunta oli ystävällistä ja heiltä sai tarvittavan informaation loman aikana.

Plussat: Fantastic staff. Great breakfast really good pool and sauna. Definitely recommend.

Plussat: Lovely breakfast and room clean and tidy

Miinukset: Lift not working

Plussat: The pool and jacuzzi were good Gym was accessible but also very dirty

Miinukset: Not the greatest hygiene all round

Plussat: Comfort,and staff were very good, food always hot and presented nicely, could not fault it in anyway

Plussat: Good service, good staff, very nice surroundings.

Miinukset: No mini bar in hotel room, however the staff had an exelent and quick room service

Plussat: Views, breakfast and plenty of cofortable seating make this a lovely hotel at good price. All rooms kept warm, a bonus in November, Well within reach of Eden project and Lost Gardens.

Plussat: comfortable room [ upgraded to a double], spacious bathroom, friendly staff and a smoking room - what a treat !! Would use this hotel again.

Plussat: the hotel was very comfotable the staff frendly and wellcoming nothing was to much trouble for them ,the room was lovely and clean,cleaning staff frendly and helpful food brillient really enjoyed are stay and will be staying there again thank you all.

Miinukset: nothing

Plussat: Swimming pool, friendly staff

Miinukset: The hotel is very tired and needs money spending on it, a lick of paint for a start. The roof terrace was terrible although it could be a feature withy some investment

Plussat: indoor pool and jacuzzi

Miinukset:

Plussat: very helpful staff, good food, nice indoor pool.

Miinukset:

Plussat: Location was ideal and room was pleasant

Miinukset: Not much buffet choice for breakfast

Plussat: Location

Miinukset: Not enough lights, breakfast was very poor

Plussat: The only things I liked were the location and the price. Ideal for the town centre and public transport. Plenty of local shops and bars in the vicinity and only 5 minutes to the sea front.

Miinukset: No-one on reception when I arrived, despite I'd given them a check-in window - I had to phone to get checked in. Having to pay a cash deposit and find all sorts of strange rules regarding its refundabilty - no alchohol in your room or you lose your deposit - WTF that's all about? Room checked before you can leave and get your deposit back - did I really look that dodgy? After all they have my credit card details and should there have been any problems then they could just have charged that.

Plussat: The only things we liked about the blue reef lodge was that the bed was comfy and did have a good night sleep and that it was close to the beach and town.

Miinukset: While staying here we had a private bathroom and it was absolutely stinking. The smell was so bad it made the bed room smell. The shower was also very slippy with no mats due to this i ended up falling and cutting my leg and now is badly bruised . The shower door also never closed properly. The bath room door also kept getting suck. The bed room just looked like a prison, had the it will do theme and looked half finished. No staff members to be seen the whole stay. Every day there was people outside in the sitting area smoking cannabis and inside was stinking of it.

Plussat: Comfortable bed, perfect location very close to the seaside.

Plussat: The staff was good. And one of them came out & Meet me to sort out my room key. For last night booking which was very kind of him.

Miinukset: Noisy drunks or lay about knocking on my door 3am. Wasn’t happy about that.

Plussat: Near most of amenities

Miinukset: Size and space

Plussat: It was really clean and nicely done up

Miinukset: No disabled access and no lift. I’m disabled and was on the top floor so I had to try and climb 4 lots of stair cases

Plussat: Great location, friendly staff, good pub connected to accomodation, basic room, but great value for money and perfect for a group of 12.

Miinukset: Basic beds acceptable for price.

Plussat: Cheap and cheerful

Miinukset: Near to town centre

Plussat: Literally nothing.

Miinukset: It was incredibly noisy. So noisy I actually didn’t stay for the second night I had booked - credit to them as they refunded me without any hesitation The room was horrible and just made me feel dirty; stains on the carpet, old banged up furniture, pointless curtains. Had no communication from Them re £30 cash security deposit and had to run to a cash machine at 2230. No soap in the room, not even towels and no phone to ring reception It’s cheap and nasty. Do not bother

Plussat: Staff friendly

Miinukset: Not valve for money ...expensive for how run down ...beds uncomfortable

Plussat: Nothing at all it’s a dump

Miinukset: Every thing it’s an awful place

Plussat: Comfortable bed

Miinukset: Check-in service not particularly helpful in responding to questions asked and promises made. No explanation of facilities available to me No guidance as to where the room was. Room was a bit dated. It felt that the room was a poor relation to the main hotel. The hostel itself was closed

Plussat: Absolutely nothing...

Miinukset: I booked for Berties, we couldn't get in to Berties, we had to go through the the Victoria. I felt I was being treated like a lower class customer. It was when we climbed the stairs and over into Berties did I realise why. We went from a nice hotel, fab decor, nice carpet, to hell. Once through the door from The Victoria, into Berties hallway, the walls where filthy, the carpets were and are disgusting, I wouldn't put my dog there. Once in the room, which looked like a prison cell, absolutely disgusted, no tea/coffee, but the Victoria had it, no sea view, but the Victoria had it, no option for breakfast, but the Victoria had it, no room service, but the Victoria had it, etc etc. Yes I understand, you get what you pay for, but that was terrible, making customers feel like second class citizens. To add to the debacle, our room was just under the roof guttering, which leaked when it rained, our stay saw a lot of rain, thus, a lot of leaking from the gutter and pipe, causing the most annoying noise, we couldn't sleep the first night, I complained, we left after only one night, a refund was processed, not a full one I might add. It was the most disgusting place I have ever had the mis-pleasure of staying. All the way from liverpool, only to return 24 hours later.