Nottingham hotellit lähellä Nottingham Council House

Plussat: Hotel was spotless!! Staff couldn’t have been more helpful!! Even got personally escorted to a bar near by for a drink as we didn’t know of anywhere to go... Can’t recommend this place enough!! Will be defo stopping here again!!!

Plussat: Good location close to main City centre, but not quite easy to leave in the morning, room very spacious and good reception/ lounge areas.

Miinukset: Bed was spacious but because it was 2 mattresses linked, you could easily feel the gap most of the night, this could be easily resolved if you install a zipped connection between mattresses. Also the duvet was a winter one and during night a points you would feel very hot and uncomfortable!! This is not the standard bed for a 4 star hotel!!!

Plussat: friendly desk staff. easy check in, nice room close to city centre Nottingham square.

Miinukset: Nothing really

Miinukset: The bed was not level and uncomfortable

Plussat: No breakfast available, but everything else was fantastic.

Miinukset: Not the fault of the hotel that facilities weren’t open but that was the only downside.

Plussat: Great staff...

Miinukset: Room downsized due to sports teams... Should have been larger room for the price...

Plussat: Bath

Miinukset: the bathroom is too small

Plussat: The staff were very professional. The rooms were very clean. The pools was a bonus too

Miinukset: Nothing

Plussat: Hotel as a good atmosphere

Miinukset: Check in really bad - computer system down Tried 3 x times to check in from 11:00 fianlly managed to check in 17:10

Plussat: Location to the theatres and shops

Plussat: Location, deal on price, bar and restuarant area

Miinukset: Booking not found initially at reception as it was not made by surname, room was small compared to similarly priced hotels, had to fix tv as the ariel had fallen out of back

Plussat: the gorgeous bed!

Plussat: The location and staff were great, everythign was clean, good choice of food for breakfast, comfortable bar area.

Miinukset: Room was right next to the lift, which was in constant use. The noise from this meant didnt have a very good nights sleep. That was in my opinion the only fault.

Plussat: surroundings ie reception, boulevard area

Miinukset: room was very hot throughout the night, however air conditioning was available.

Plussat: Wonderful breakfast in a pleasant setting. My wife & I really enjoyed it, all round good value.

Miinukset: They did forget to clean our room, but this was rectified very quickly

Plussat: The hotel was very comfortable and excellent value for money. Parking was easy (although a tad expensive) and the location of the hotel was superbly placed for shopping or nights out in the city centre

Plussat: central location

Miinukset: Request for non smoking room preferred was not met and we were placed in a smoking room

Plussat: Very clean hotel

Miinukset: Additional car parking price.

Plussat: The room was clean and the facilities were great.

Miinukset: Being the first time I stopped there, I found the reception confusing as it stated it was a club reception, but I could not see another reception.

Plussat: The beds were very comfy and there was lots of bars and restaurants near by.

Miinukset: The hotel parking was very expensive for one night (£18) and there are 2 car parks a 5 minute walk away for around £5 for the night. The water in the shower/bath did not get very hot, but the taps on the sink were boiling.

Plussat: Choice of breakfast was really good. Good variety.

Miinukset: We booked a double room. Arriving at the room was twin beds one higher than the other. The mattress was far to soft and the pillows really uncomfortable. We stayed overlooking the main road and was really noisy, assume thats why we had ear plugs in the toilet.

Plussat: Excellent would definitely recommend

Plussat: This hotel is lovely elegantly set out. The beds are comfortable and the rooms clean.

Miinukset: The sink I the room I stayed in did not drain very well it took 30 minutes to do so. The stem wear had a huge smash on the side of it. I explained thsee issues to the front desk and was told 'oh dear' not given an apology for it.

Plussat: Great location and fantastic price!

Miinukset: Drinks in the room was expensive ( didn't use them ) Very noisy until early hours On a Saturday

Plussat: breakfast good room hotel staff really nice

Miinukset: staff did not let guests go first in the lift

Plussat: Comfy bed and room

Plussat: Location and Room Size

Miinukset: Breakfast below standard, Very uninviting Bar Area in reception.

Plussat: Staff were very accommodating and genuinely tried to be helpful. Very polite even when obviously very busy and perhaps over stretched. great location.

Miinukset: a little bit noisy from nearby nightclub i think. fod running out at breakfast.

Plussat: the bed was comfortable and the breakfast was quite nice.

Miinukset: I thought that I would get a more luxurious room for the price that i paid and since I booked a 'superior double room' - there were no biscuits, the bathroom was dated and freezing cold, the shower leaked all over the floor. I thought the room was very basic indeed and was disappointed with it. I would have got a better room at a travel lodge and it would have been cheaper!

Plussat: Everything was very satisfactory

Miinukset: We should have been informed about the reduced parking rate

Plussat: large spacious room and friendly reception staff-excellant overall

Miinukset: very expensive minibar items

Plussat: Staff very helpful

Plussat: spaciousness and cleanliness of room, wonderful modernized bathroom, perfect location, great breakfasts

Miinukset: no hotel parking

Plussat: Very central, it also has a good restaurant

Miinukset: Room was a bit jaded, it needed painting, also sealing around the bath.

Plussat: Room was available early.

Miinukset: Noisy air-conditioning & heating.

Plussat: Location Staff

Plussat: I enjoyed

Miinukset: Enough space in the room

Plussat: Sijainti oli erinomainen ja palvelu ystävällistä. Huone oli erinomaisen siisti ja rauhallinen.

Miinukset: Aamupala oli hieman suppea. Olisin toivonut löytäväni huoneesta minibaarin/jääkaapin.

Miinukset: Stayed for four nights room was not cleaned once, had to ask for fresh towels at recetion and tea and coffee making facilities. one very thin pillow on the bed ,asked for another but never got one.

Plussat: - Location is excellent because you can walk to town the town centre in minutes. - Had availability for parking which was £15/night. - Spacious room.

Miinukset: - Bed was uncomfortable and squeaky. Wasn’t a true double bed but instead, two singles attached together so you could clearly feel the join. I could also feel the springs in the bed which wasn’t comfortable. - When I put the A/C on full it was making a clanging noise. - The power of water in the bathroom (sink and shower) was very low. - Hairdryer is wired into the wall so you can’t move it around much.

Plussat: Great location , nice and clean. Very friendly and helpful staff

Miinukset: Nothing at all , maybe a little fridge in the rooms would be nice

Plussat: Siistit huoneet. Loisto sijainti.

Miinukset: Aamiainen voisi olla hieman monipuolisempi. Yleisilme hiukan valoisampi.

Plussat: Great location, lovely stay, staff very friendly and helpful.

Miinukset: Breakfast was terrible value for money. We paid £32 for two breakfasts and weren’t told that we would have no choice. Didn’t eat most of it. Very disappointing as would have been better ordering our own.

Plussat: Staff was really helpful and friendly. Location was good as well.

Plussat: Good hotel great staff

Miinukset: All good

Plussat: Friendly and helpful staff

Miinukset: Heaters inadequate: electric, activated only by key so cold when arrived and off when out. Above head level and not very powerful so cold feet, had to fold over extra bed covers and have hot bath second night to get warm first Broadband: charging £3 seems unnecessary - just lend customers the cable (wifi is free in public areas but I wnated the desk in my room to work at). Plus my socket didn't work - staff came and solved by sticking cable-tie in the hole, but still intermittent

Plussat: cheap, clean, comfortable, spacious room, central location, good breakfast

Plussat: Staff are nice - nothing is too much trouble. Also, it is ideally situated for our visit.

Miinukset: Not enough noise reduction - all street and traffic noise at nightcan be heard.

Plussat: Good value hotel, in a central location, which good facilities and high level of cleanliness. Hotel staff were very friendly and helpful.

Plussat: The room was clean and comfy, all the staff we came into contact with were very smartly dressed and polite, any questions we asked were always answered.

Miinukset: Breakfast was a little bit over priced, in my opinion but still of a good standard.

Plussat: Its central location and nearby parking.

Miinukset: Bed wasn't very comfortable

Plussat: nice big room, modern clean and welcoming, value for money

Plussat: Very spacious rooms. Very clean bathroom, cleanest I've ever known

Plussat: Staff could not have been more helpful, friendly or informative. Central location ideal for visiting Nottingham City, shopping, access to public transport etc

Miinukset: One-way street system difficult for visitors to negotiate - hotel arrangements for parking efficient and not expensive Buffet breakfast well priced but hot food not very tasty

Plussat: Good service, convenience

Plussat: Great location

Miinukset: Poor cleanliness. Stains and hairs all over bed. Had to change rooms.

Plussat: Ideal location, lovely staff, and one of the most unique and characterfully decorated hotels ive seem. Definitely the best choice in Notts.

Plussat: The Staff members moved our rooms and ensured we was better in the new one. The staff were all friendly and welcoming into the hotel and this made it a very pleasant experience.

Miinukset: The first room we went in the windows were open, I tried to shut them but struggled. I informed the staff who tried to close it but also couldn't do it.

Plussat: The reception team were friendly. The parking discount was good and the bed was comfy.

Miinukset: The shower plug needed unclogging. I had my shower with an inch of water in the cubicle. The TV remote didn’t work and when I opened the bathroom door, one of the door decorations fell off! I reported all of this to reception. They replaced the TV remote and unclogged the shower. However, the door decoration was left on the desk with the screw loose. What I found most worrying was though, was the fact that the maintenance person had left a list in my room of about 30 guests full names, room numbers, who they’d booked with and check in/out details. I reported this to reception but they just laughed it off! I’d have been furious if my details were on that list. I’m pretty sure that’s a breach of GDPR.

Plussat: Location

Miinukset: Bed was lumpy

Plussat: I liked the buffet breakfast.I prefer to choose my own amount.The third morning was waitress service,there was far too much,and it spoiled it for me.

Miinukset: the receptionists were not always in full view,they were hidden behind screens.But they were very helpful.

Plussat: The view for the window was off discarded special brew can cans on the ledge outside the window , very noisey as well.

Plussat: friendly staff, location of hotel, near to city centre. very good breakfast all in a very enjoyable stay.

Miinukset: Size of rooms, the first room we were given was too small, we asked for an alternative room which was a bit bigger.

Miinukset: A lovely building but it needs a lot of money spent on it as it is really tired and tatty.

Miinukset: erityistoiveita (lisäsänky / erilliset vuoteet) ei ollu otettu huomioon vaikka ne oli kirjoitettu comments kohtaan varausta tehdessä

Plussat: Location. Right in the city centre and very close to Nottingham Arena. never needed a taxi.

Miinukset: Could be quite noisy at night as on main street. Breakfast was mediocre but fine for the price.

Plussat: Central

Miinukset: Too hot, far too noisy from the street, no parking or even stopping outside,scruffy.

Plussat: convenient

Miinukset: not the hotel but the noise from the street unbearable! i would not recommend any rooms overlooking the street.

Plussat: location close to city centre

Miinukset: no double glazing on windows,extremely noisy,due to extractor fan and aircondition units at establishments across the road.

Plussat: The food was quite good, bar and restaurant were ok

Miinukset: Rooms were shabby and the building generally looked tired, the up and down plug in the sink was broken the waste bin lid was broken decoration was poor and the bed was damp, the TV remote did not work and although the main parts of the room had been cleaned e.g. sink toilet etc. It was obvious a deep clean had not been carried out for some time. The lift was dirty and reception staff were always eating when approached, evryone referred to me as mate.

Plussat: Very comfortable bed. Good WiFi and TV connection. Really helpful staff when asking for directions to tourist spots.

Miinukset: The room was incredibly hot.

Plussat: Quiet hotel, only a mile or so from the city. Safe to walk around and park. Good breakfast and friendly, helpful staff, with a large comfortable room. Plenty to see and do. Look for the hidden gems such as the Underground caverns, Kitty Cafe, and Green's Windmill

Miinukset: Nothing of note

Plussat: Everything, very cosy little bar

Plussat: Looks a lot nicer inside than out and had a nice lobby area complete with ping pong table. Next to road but we didn’t hear a single car.

Plussat: The room was large and comfortable

Miinukset: The bathroom really needed updating. We were told there was no breakfast available when we arrived on the Friday night. We assumed that this was because of the corona virus shutdown of restaurants which had been announced that afternoon. However, on Saturday morning cereals and toast were available, just not the full English components.. We agreed with reception a refund of the breakfast

Plussat: Polite staff, clean room and a comfy bed

Miinukset: Needs soundproofing, 1/2 inch gap under door double glazing needs upgrading. Drinks are a bit too expensive.

Plussat: We were moved to a better room because the heating and hot water weren't working in the original one.

Miinukset: Restaurant closed and breakfast cancelled by hotel aftter we arrived due to the government coronavirus announcement. Receptionist said she had refund my credit card with the £39.80 cost of the breakfasts which we'd prepaid, but no refund has been received. Nobody answers the phone when I ring the hotel about this, and I've had no reply from Customer Service since contacting them via Best Western website to ask about the refund 5 days ago.

Plussat: Our room was much bigger than we expected as was the en suite.

Plussat: very frendly staff

Plussat: The entrance to the Hotel gave us a good feel about the place. We were impressed by the size of the bedroom and bathroom and it was extremely comfortable and well decorated. It was an easy walk to the theatre so no extra driving.

Miinukset: Nothing

Plussat: The staff are very welcoming and accommodating. On my first night I woke up sleep time disorientated and the night porter was fantastic.

Miinukset: Not so much a didn't like, but the restaurant staff are so focused on what they are doing they miss the request for attention from customers - especially evening staff, so would suggest the odd upward gaze to see if any assistance is required.

Plussat: I thought it was the staff at the hotel which made my stay enjoyable. They were incredibly helpful,warm and welcoming,and catered to my every need. I especially want to thank Kerry as she was a star. The room I stayed in which I payed 57 pounds for was up to date,clean,and comfortable. The drinks were reasonably priced,and I recommend the burger and homemade chips,they were lush.

Miinukset: The hall ways and stairs are creaky!! But still a nice hotel.

Plussat: Huone oli todella siisti ja hinnat edulliset laatuun verrattuna. Aamiainen oli runsas ja monipuolinen. Auton sai helposti parkkiin hotellin eteen.

Miinukset: Huoneessa ollut höyrysuihku ei toiminut, mutta ammeessa oli kyllä kiva rentoutua.

Plussat: Average facilities

Miinukset: Hotel had booked a wedding into the hotel and instead of allocating rooms immediately over the reception to wedding guests placed part of our group in a room where the walls were vibrating from the Disco downstairs. Hotel staff could have cared less and were completely unhelpful about rectifying the situation. Intend to write a strong letter of complaint to both the hotel and to best western upon my return from vacation. Quite a disastrous stay really.

Plussat: good general standards throughout the hotel

Miinukset: overall quality of the stay was let down by one staff member (waitress staff Tuesday & Wednesday) who demonstrated a complete disinterest in any task performed, could not complete simplest of tasks competently, was poor at deailing with own mistakes

Plussat: staff and convenience of location and parking and value

Plussat: The price of the room was extremely reasonable and the breakfast was very good. The hotel also had free parking.

Miinukset: My shower didn't work and I was allocated a smoking room, despite requesting a non-smoking room.

Plussat: The staff were friendly, excellent breakfast and the rooms were perfectly adequate for our stay.

Miinukset: The room was extremely hot when we arrived - we had to turn down the heating and open the window!

Plussat: The lobby and the staff

Miinukset: Anything above the ground floor. Rooms, outdated, worn out, and the bed was just in unacceptable conditions.

Plussat: Fantastic location, staff where very pleasant, would definitely stay again.

Miinukset: Due to covid 19, many facilities were closed.

Plussat: This is a lovely hotel if a little dated, the housekeeping is excellent and the staff friendly and helpful. The location is as good as it gets, bang in the middle of town next to the Victoria Centre and 5 minutes to everywhere else.

Miinukset: My only complaint is that it is a noisy hotel, we only stayed two nights and had to move twice, the first time due to the room above and the second time due to a noisy party on the 1st floor, the third room we had was also noisy due to the room above getting in at 03:30 and waking us up. The hotel were apologetic and gave us a couple of free drinks.....Its not their fault walls are thin, ceilings are old, doors bang and parties are loud...…... If location is a priority this ticks all the boxes, if you want a quiet time book a Premier Inn

Plussat: The tv was a nice size.

Miinukset: The milk was out of date, there was a hole in the wall of the bathroom, the bed was hard, the curtains kept opening them self, no plug sockets near bed, bathroom made noise all the time, no hand soap.

Plussat: Pillows nice. Staff helpful

Miinukset: The walls are paper thin. My room had locked doors going through to next room. You could hear everything both rooms next to me said. Bed was a very small double even thou I was in a deluxe room.

Plussat: Breakfast was good and staff was friendly

Miinukset: Bed was horrible. Hardest bed I have ever slept in (there was actually no sleep due to how uncomfortable it was).

Plussat: You get value for money, clean, and where it is situated is just perfect so close to the shops.

Miinukset: Nothing