Nottingham hotellit lähellä City of Caves

Plussat: Good location close to main City centre, but not quite easy to leave in the morning, room very spacious and good reception/ lounge areas.

Miinukset: Bed was spacious but because it was 2 mattresses linked, you could easily feel the gap most of the night, this could be easily resolved if you install a zipped connection between mattresses. Also the duvet was a winter one and during night a points you would feel very hot and uncomfortable!! This is not the standard bed for a 4 star hotel!!!

Plussat: friendly desk staff. easy check in, nice room close to city centre Nottingham square.

Miinukset: Nothing really

Plussat: Room although small was very comfortable and very clean.

Miinukset: Storage space

Plussat: Great staff...

Miinukset: Room downsized due to sports teams... Should have been larger room for the price...

Plussat: Considering the situation with the Coronavirus with the all the places in Nottingham shutting down the hotel was superb with us and service was excellent.....definitely go back again

Plussat: Reception were not as welcoming as I would have liked but the bar staff were excellent, the room was nice but the toilet handle was hanging away from the wall I reported this to reception when leaving as was given my parking costs back which was nice.

Miinukset: When I checked out I was charged again for my room as my wife paid for are other costs no check was made that the room had been prepaid for, I have been reimbursed for the but it took 3 phone calls to sort this out.

Plussat: Bath

Miinukset: the bathroom is too small

Plussat: The staff were very professional. The rooms were very clean. The pools was a bonus too

Miinukset: Nothing

Plussat: Hotel as a good atmosphere

Miinukset: Check in really bad - computer system down Tried 3 x times to check in from 11:00 fianlly managed to check in 17:10

Plussat: Location to the theatres and shops

Plussat: Location, deal on price, bar and restuarant area

Miinukset: Booking not found initially at reception as it was not made by surname, room was small compared to similarly priced hotels, had to fix tv as the ariel had fallen out of back

Plussat: the gorgeous bed!

Plussat: The location and staff were great, everythign was clean, good choice of food for breakfast, comfortable bar area.

Miinukset: Room was right next to the lift, which was in constant use. The noise from this meant didnt have a very good nights sleep. That was in my opinion the only fault.

Plussat: surroundings ie reception, boulevard area

Miinukset: room was very hot throughout the night, however air conditioning was available.

Plussat: Wonderful breakfast in a pleasant setting. My wife & I really enjoyed it, all round good value.

Miinukset: They did forget to clean our room, but this was rectified very quickly

Plussat: The hotel was very comfortable and excellent value for money. Parking was easy (although a tad expensive) and the location of the hotel was superbly placed for shopping or nights out in the city centre

Plussat: central location

Miinukset: Request for non smoking room preferred was not met and we were placed in a smoking room

Plussat: Very clean hotel

Miinukset: Additional car parking price.

Plussat: Clean, well presented. Lift great. Parking. We want to make particular mention of Janet who worked on breakfast. Whst a warm and caring lady. She was so obliging and nothing was too much trouble. She is a gem.

Miinukset: Nothing

Plussat: The room was clean and the facilities were great.

Miinukset: Being the first time I stopped there, I found the reception confusing as it stated it was a club reception, but I could not see another reception.

Plussat: Choice of breakfast was really good. Good variety.

Miinukset: We booked a double room. Arriving at the room was twin beds one higher than the other. The mattress was far to soft and the pillows really uncomfortable. We stayed overlooking the main road and was really noisy, assume thats why we had ear plugs in the toilet.

Plussat: Bed comfy

Miinukset: Nothing

Plussat: Location only

Miinukset: Rude staff and very unprofessional receptionist and manager

Plussat: This hotel is lovely elegantly set out. The beds are comfortable and the rooms clean.

Miinukset: The sink I the room I stayed in did not drain very well it took 30 minutes to do so. The stem wear had a huge smash on the side of it. I explained thsee issues to the front desk and was told 'oh dear' not given an apology for it.

Plussat: All was fine

Plussat: Perfect location and value for money

Miinukset: Some members of staff was very rude to me and when I made complaint to the manager he was not very happy with my complaint and was raising his voice on me which was very disappointing for me :(:(

Plussat: I wasn’t happy with the attitude of manager and some members of staff from there when I asked for extra shower gel and decaf coffee and tea and also extra towels.Location was great and some members of staff excellent too but nothing else ...

Miinukset: As above

Plussat: Everything

Miinukset: Nothing

Plussat: breakfast good room hotel staff really nice

Miinukset: staff did not let guests go first in the lift

Plussat: Great location and ideal for a weekend stay as close to restaurants, bars and theatres. Staff were professional and welcoming. Room was well equipped and bed was very comfortable. Room, bathroom and hotel were very clean and several lifts so not much waiting around in the foyer. Wifi available for guests with no problems logging on.

Miinukset: Breakfast was adequate, it was busyish but they ran out of plates and some of the cooked items which took a while to appear. Condiments and sauces weren't replaced as quickly though. Bread required two rounds in the toaster for toasted bread, bit of a pain because then they'd run out of scrambled egg. Coffee and tea arrived quickly but overall expensive for what was on offer.

Plussat: Comfy bed and room

Plussat: Location and Room Size

Miinukset: Breakfast below standard, Very uninviting Bar Area in reception.

Plussat: Staff were very accommodating and genuinely tried to be helpful. Very polite even when obviously very busy and perhaps over stretched. great location.

Miinukset: a little bit noisy from nearby nightclub i think. fod running out at breakfast.

Plussat: the bed was comfortable and the breakfast was quite nice.

Miinukset: I thought that I would get a more luxurious room for the price that i paid and since I booked a 'superior double room' - there were no biscuits, the bathroom was dated and freezing cold, the shower leaked all over the floor. I thought the room was very basic indeed and was disappointed with it. I would have got a better room at a travel lodge and it would have been cheaper!

Plussat: Everything was very satisfactory

Miinukset: We should have been informed about the reduced parking rate

Plussat: large spacious room and friendly reception staff-excellant overall

Miinukset: very expensive minibar items

Plussat: Staff very helpful

Plussat: spaciousness and cleanliness of room, wonderful modernized bathroom, perfect location, great breakfasts

Miinukset: no hotel parking

Plussat: Very central, it also has a good restaurant

Miinukset: Room was a bit jaded, it needed painting, also sealing around the bath.

Plussat: Room was available early.

Miinukset: Noisy air-conditioning & heating.

Plussat: Great location and close to castle. Good car parking. Comfortable room and we enjoyed dinner and breakfast meals. Helpful staff.

Plussat: room was perfrct bed really commfy and breakfast really nice

Plussat: Staff were exceptionally friendly and helpful

Plussat: Sky sport in room

Miinukset: Stay often and always high standards

Plussat: un-obtrusive staff,fantastic standard of our room

Miinukset: bar prices.

Plussat: The service and staff are great, in factt they were exceptional, breakfast excellent. Good Parking

Miinukset: Rooms are getting a bit dated, slight odour from bathroom, however it appeared clean . Room rates were high compared other more central hotels. If staying again I would avoid standard room

Plussat: Comfortable room, pleasant helpful staff

Plussat: The room

Miinukset: When i arrived the person on reception apologised that there had been a problem with the room booking. He offered me a free room upgrade, I accepted. He then couldnt find a room to upgrade me into and apologised that there were no rooms with which to upgrade me. I suggested free breakfast would suffice. On checking with the manager - free breakfast wasnt on offer.

Plussat: Comfort and surroundings. Service and breakfast was brilliant.

Plussat: position and car parking

Plussat: Comfortable good sized room

Miinukset: Breakfast very poor value limited selection of fruit Croissantes not fresh

Plussat: Staff were excellent

Miinukset: The hotels really nice it just needs updating as the bathrooms are really dated.

Plussat: Comfort / location

Miinukset: Complained about damp / stained towels

Plussat: The overall look of the hotel and the decor of the bedroom was very pleasing.

Miinukset: Breakfast was very expensive as compared to similarly priced hotels in Paris, Dublin and Prague.

Plussat: Felt property offered great value for money, super efficient, nice and new. Love the IBIS model . You get what it says on the tin. Lovely staff

Miinukset: Nothing

Plussat: comfy bed, nice area, nice staff

Miinukset: Urine from previous stay not cleaned In shower

Plussat: The location very near of centre

Miinukset: Pay 2 pouds for keep my lugage.

Plussat: It was very central to everything. A bit basic & very small but it was only to sleep.

Miinukset: The rooms are really tiny but it did the job.

Plussat: Sijainti aivan loistava. Aamiainen parempi kuin odotimme.

Plussat: Very comfortable rooms. Great location. Gives you parking discounts. Very helpful staff. 24 hrs service. Highly recommended. In the heart of Nottingham.

Plussat: Nice location and rooms

Miinukset: Long way to walk from the lift to some rooms Took 3 attempts to check in 1) allocated a double when requested a twin 2) key card not working 3) finally a working key to a twin room !

Plussat: Kaikki hyvin, ei moitteen sijaa. Erittäin runsas englantilainen aamiainen, sijainti keskellä kaupunkia, mutta ei juurikaan meteliä, nettiyhteyden sai toimimaan ilman taikatemppuja.

Miinukset: Sää oli ajoittain huonohko.....

Plussat: Excellent value for money, good central location, easy check in/out, staff were quick to sort problems.

Miinukset: We had a couple of problems with our initial room allocation so asked to change which was sorted quickly. The room was basic but adequate for the price. Location was good in terms of being right in the heart of the city but the downside was the noise.

Plussat: Location perfect, hotel staff superb!! Hotel room clean tidy and well stocked :)

Miinukset: There's nothing to write!!

Plussat: It was ideally situated in the Lace Market area and although on a busy road, it was very quiet at nightNotg

Miinukset: Not enough pilows on the bed

Plussat: The cleanliness that you would expect at a modern new hotel together with the price

Plussat: Centrally convenient,staff dealt with minor issue immediately

Plussat: v.good location

Plussat: Fab place to stay, in the centre of Nottingham. No noise of note, friendly staff.

Miinukset: Everything was great

Plussat: Staff are courteous

Miinukset: Better if toothpaste ,slippers etc simple disposible consumables are provided.

Plussat: The best thing about this hotel is the location. However for the price, it was clean and tidy. The bed was comfortable and bathroom functional. I would choose to stay here again if I was visiting Nottingham.

Miinukset: The wifi Internet and breakfast were very expensive for a budget hotel!

Plussat: Clean and centrally located

Miinukset: Parking expensive. No free Wi-Fi. No hair-dryer supplied in room.

Plussat: Very clean, the hotel had all the facilities we needed for a one night stay

Miinukset: None

Plussat: Room was clean and tidy

Miinukset: On booking in reception could not find my reservation

Plussat: Great location

Miinukset: Poor cleanliness. Stains and hairs all over bed. Had to change rooms.

Plussat: Ideal location, lovely staff, and one of the most unique and characterfully decorated hotels ive seem. Definitely the best choice in Notts.

Plussat: The Staff members moved our rooms and ensured we was better in the new one. The staff were all friendly and welcoming into the hotel and this made it a very pleasant experience.

Miinukset: The first room we went in the windows were open, I tried to shut them but struggled. I informed the staff who tried to close it but also couldn't do it.

Plussat: The reception team were friendly. The parking discount was good and the bed was comfy.

Miinukset: The shower plug needed unclogging. I had my shower with an inch of water in the cubicle. The TV remote didn’t work and when I opened the bathroom door, one of the door decorations fell off! I reported all of this to reception. They replaced the TV remote and unclogged the shower. However, the door decoration was left on the desk with the screw loose. What I found most worrying was though, was the fact that the maintenance person had left a list in my room of about 30 guests full names, room numbers, who they’d booked with and check in/out details. I reported this to reception but they just laughed it off! I’d have been furious if my details were on that list. I’m pretty sure that’s a breach of GDPR.

Plussat: Location

Miinukset: Bed was lumpy

Plussat: I liked the buffet breakfast.I prefer to choose my own amount.The third morning was waitress service,there was far too much,and it spoiled it for me.

Miinukset: the receptionists were not always in full view,they were hidden behind screens.But they were very helpful.

Plussat: The view for the window was off discarded special brew can cans on the ledge outside the window , very noisey as well.

Plussat: friendly staff, location of hotel, near to city centre. very good breakfast all in a very enjoyable stay.

Miinukset: Size of rooms, the first room we were given was too small, we asked for an alternative room which was a bit bigger.

Miinukset: A lovely building but it needs a lot of money spent on it as it is really tired and tatty.

Miinukset: erityistoiveita (lisäsänky / erilliset vuoteet) ei ollu otettu huomioon vaikka ne oli kirjoitettu comments kohtaan varausta tehdessä

Plussat: Location. Right in the city centre and very close to Nottingham Arena. never needed a taxi.

Miinukset: Could be quite noisy at night as on main street. Breakfast was mediocre but fine for the price.

Plussat: Central

Miinukset: Too hot, far too noisy from the street, no parking or even stopping outside,scruffy.

Plussat: convenient

Miinukset: not the hotel but the noise from the street unbearable! i would not recommend any rooms overlooking the street.

Plussat: location close to city centre

Miinukset: no double glazing on windows,extremely noisy,due to extractor fan and aircondition units at establishments across the road.

Plussat: The food was quite good, bar and restaurant were ok

Miinukset: Rooms were shabby and the building generally looked tired, the up and down plug in the sink was broken the waste bin lid was broken decoration was poor and the bed was damp, the TV remote did not work and although the main parts of the room had been cleaned e.g. sink toilet etc. It was obvious a deep clean had not been carried out for some time. The lift was dirty and reception staff were always eating when approached, evryone referred to me as mate.