Nottingham hotellia

Plussat: good location for this hotel with being in the centre

Miinukset: bathroom was dirty, room had been freshly painted so it smelt of that, was far too warm even with te windows open, clearly hadnt been refreshed/used recently or the cleaners dont have access to their dusters! - was disappointed as didnt expect this from a Brittania Hotel

Plussat: Sadly I didn’t enjoy any of it, staff rude and beds uncomfortable as 2 singles out together to make a double. Wouldn’t stay again sadly

Miinukset: Everything

Plussat: love the dark wooden windows for a lie in...and a deep bath.

Miinukset: noise of heating vent was incredible...no sleep there. fire alarm went off - but stopped after i'd got up and went outside my door.

Plussat: I didn't like anything about this place, it was bad: 1. NO parking you pay extra per day. 2. Craked sink 3. paint work shabby, marked and stained 4. Noisy (traffic and other guests) 5. Carpets filthy and stained I could go on...

Miinukset: So I will... Needed to let them know that there was water coming through the ceiling in the bathroom, meet a group of drunk people in the corrior carrying the drinks like it was a bar. Yet the staff just ignore it. This was only 11.30 and they were no their way out. So you the picture of the kind of hotel this is.

Plussat: It was freezing and nothing worked even told the towel rail hasn't work for mouths

Miinukset: A lot

Plussat: Great place to stay

Plussat: Location

Miinukset: Miserable staff, was given a twin room when we paid for a double, and the car park discount did not work.

Plussat: Great location.

Miinukset: Old, Not clean, two nights and they haven't clean my room during my stay. Very poor internet.

Miinukset: I asked for a high room at the top with a nice view. Instead we got the lowest floor with a view of a car park. Was not impressed! I also asked for a smoking room and didn’t get one. When I rang up to check beforehand they said it was no problem and it would be sorted. And it wasn’t. The bed was hard and under the bed was disgusting the overall floor wasn’t very clean either.

Miinukset: Vähän viileät huoneet

Plussat: The location

Miinukset: Small rooms and in need of modernisation

Plussat: The lobby and the staff

Miinukset: Anything above the ground floor. Rooms, outdated, worn out, and the bed was just in unacceptable conditions.

Plussat: Friendly staff, comfy bed,lovely shower, superb breakfast and included use of the pool and sauna. Totally enjoyed the experience

Miinukset: A nice view from the window would have been nice, furniture abit dated

Plussat: Breakfast

Miinukset: small bed

Plussat: Breakfast was good and staff was friendly

Miinukset: Bed was horrible. Hardest bed I have ever slept in (there was actually no sleep due to how uncomfortable it was).

Plussat: Lovbella made us feel very welcome especially bringing our breakfast to us all staff where more than helpful in this difficult time well done to you all

Plussat: The lovely large soft bath towels, it's not often that a hotel bath towel is larger than a postage stamp! Comfortable king size bed and a spotless room and bathroom. Great central location, good facilities and restaurant. Really good selection of food at breakfast too and helpful, friendly staff.

Miinukset: The room was a bit on the small side, not much room to move around in.

Plussat: Aamiainen terveellinen ja riittoisa

Miinukset: Huoneen ilmanlaatu hieman huono.

Plussat: The bar staff was very friendly and the breakfast staff was magnificent... They may my son's special day event mor special I was so grateful as it was very emotional for me too cuz it was 8 months that I haven't seen my kids. I can't remember the name on one of the ladie but I think the name start with B. Well she was amazing. Plz say thank you to all the staff who made my son's birthday great.

Miinukset: The Spainsh girl receptionist wasn't very helpful even though I had my room booked and I had already paid she want it me to pay on the desk again and deal with bookings.com over the phone. I had told her that I had come from abroad because it was my son's birthday and that I couldn't call any number in England as I don't live in the uk and I ask if she can contact them as I had show her my email as It said that everything was paid and ready, but she didn't care about it. So I had to sort it on my own with someone helping me from the uk it took me over a hour to finally get it sorted. Other things the room needed a bit more clean.

Plussat: Great location and friendly staff

Miinukset: The hotel needs to be modernised

Plussat: Very comfortable beds

Miinukset: Long wait for meal

Plussat: Location.

Miinukset: Horrendous price when we could have paid half on booking.com; small compact room, hardly any space to move about in the room. Very hard to find. We had to park in the shopping centre Victoria and then find our way to the hotel. Will definitely ask my friends to stay away from this hotel when £130 could buy so much more elsewhere in Nottingham.

Plussat: Best location and good breakfast.

Miinukset: Room is so small.

Plussat: The room well layout and very cleaned but improvement is needed in breakfast healthy food

Miinukset: Healthy food should included just not normal English breakfast

Plussat: Room although small was very comfortable and very clean.

Miinukset: Storage space

Plussat: Great staff...

Miinukset: Room downsized due to sports teams... Should have been larger room for the price...

Plussat: Considering the situation with the Coronavirus with the all the places in Nottingham shutting down the hotel was superb with us and service was excellent.....definitely go back again

Plussat: Breakfast very good and friendly service

Miinukset: Shower difficult to operate

Plussat: Reception were not as welcoming as I would have liked but the bar staff were excellent, the room was nice but the toilet handle was hanging away from the wall I reported this to reception when leaving as was given my parking costs back which was nice.

Miinukset: When I checked out I was charged again for my room as my wife paid for are other costs no check was made that the room had been prepaid for, I have been reimbursed for the but it took 3 phone calls to sort this out.

Plussat: It was clean & tidy very trendy and everything on your doorstep.the bed was ok but would have been better if it was bigger,just not enough room for 2.

Miinukset: The room was exceptionally small,the bed was just a little bigger than a single bed and the room was tiny,the bedside tables were touching the bed so during the night i banged my head on the tables there were 2 of us staying in the room which in my opinion was really meant for one person, both females so was really difficult to get ready, although there were 3 mirrors but just no room to get ready, i had to get out the room a couple of times as it was a little claustrophobic.i asked if i could change our room but it was fully booked.Its also a bit of a maze to get back n forth to your room. In their defence it was literally a last minute decision to book the hotel hence the only room left..

Plussat: Great location. I would definitely stay again.

Plussat: Ideal location, lovely staff, and one of the most unique and characterfully decorated hotels ive seem. Definitely the best choice in Notts.

Plussat: The bed

Miinukset: It was run down and dark

Plussat: The Staff members moved our rooms and ensured we was better in the new one. The staff were all friendly and welcoming into the hotel and this made it a very pleasant experience.

Miinukset: The first room we went in the windows were open, I tried to shut them but struggled. I informed the staff who tried to close it but also couldn't do it.

Miinukset: Bathroom Smelly not fully clean, given the risk with Coronavirus no hand gel at reception or lifts

Miinukset: We were in a room that had a joining door so when the people in the next room came back in the early hours very drunk it was very noisy

Plussat: Everything went well but the bed was a bit too soft and the heater too hot overnight.

Miinukset: The bed and heater as mentioned above. Lighting wasn’t bright enough.

Plussat: Good place to stay

Miinukset: A great night sleep and breakfast

Plussat: The extra touches especially the V.I.P tray which included hot chocolate marshmallows and sweets. A really nice treat!

Plussat: Just out of the centre but with the tram just around the corner so great location

Miinukset: The bathroom sink tap wasn’t designed for the sink so it flooded the surface if you didn’t put it on “properly”.

Plussat: Location is good

Miinukset: Room is awful. Disgusting, smelly, cold, unclean.

Plussat: Ei iki maailmasa kannata valita tätä paikkaa.

Miinukset: Emme jääneet koko paikkaan. Purkutuomion alla oleva paikka.

Plussat: Location. Staff were very helpful

Miinukset: Needed to be cleaner. Shower only had hot water . TV was very small and too high up the wall. Had to ask for towels and they were tatty

Plussat: Nothing it was very dirty, stains everywhere, holes in the wall

Miinukset: Everything

Plussat: The location was convenient.

Miinukset: It is amazing the difference in reviews, but apparently it depends on which room you get. We had a room on the top floor. There was absolutely no heat, and the skylight in the bathroom was partly open and unreachable to try to close. There were bits of french fries left in the sink and on the counter where the kettle was. Otherwise, it was basically clean. There was hot water but no control over the temperature in the shower, and the shower head had a major leak and could only be used as a hand held. I will not stay at this hotel again.

Plussat: the price was ok

Miinukset: the room smelled damp, paint flaking of the walls

Plussat: Staff friendly, location good, clean and fairly good value.

Plussat: Location is good and staff friendly and helpful if needed.

Miinukset: A bit noisy at times, but otherwise ok.

Plussat: Leaving at the end of the week

Miinukset: No TV, radiator didnt work given a noisy blow heater to use. Shower was a joke only hot water around lunchtime idealmwhen your working nights!! When it disnwork the water pressure was a joke just a trickle.

Plussat: The room was big with plenty of space for us and our dog and quiet as we was at the back of the hotel

Miinukset: The bed was very uncomfortable and sank in in the middle.. The room was clean but I did have to Clean the shower before we used it. T. V was the size of a postage stamp and could not be seen from the bed..

Plussat: Everything was amazing

Miinukset: Everything was amazing Lived everything

Plussat: friendly Staff, ordinary room and facilities

Miinukset: location bit far from motor way

Plussat: Breakfast was a buffet with a wide selection to suit all palates and diets and there was a large convention at the time with many extra guests staying. The dining room was understandably busy but with just enough efficient staff to keep up the pace of setting new tables, having cleared away.

Miinukset: With Covid paranoia somewhat rife, I was expecting to see more in the way of wiping down tables with cleaning fluids. The usual problems, late at night with some guests letting their doors slam or holding giggly conversations outside the door after midnight.

Plussat: Room was spacious

Miinukset: Room could’ve been cleaner and fixtures and fittings like the mirror fixtures were falling out and damaged tiles etc. Breakfast was very average at best. Barely warm food kept our for god knows how long. Could’ve been spot on if they renewed the hot items more frequently

Plussat: Facilities good staff helpful clean and comfortable

Miinukset: Had to walk through corporate advent to get to room

Plussat: Clean and cheap and very central

Miinukset: No

Plussat: Good central locations. Clean functional no grill rooms

Plussat: The staff from management to cleaning staff were very friendly and efficient. Front of house staff could not have been more helpful to us, a great bunch of people.

Miinukset: It was a shame that such a great dining room was in use for breakfast only.

Plussat: Room was clean curtains good black out

Miinukset: Customer relations greeting was absent. Left standing without a welcome even though there were were only two of us. Felt unfriendly and rude

Plussat: Sijainti aivan loistava. Aamiainen parempi kuin odotimme.

Plussat: Kaikki hyvin, ei moitteen sijaa. Erittäin runsas englantilainen aamiainen, sijainti keskellä kaupunkia, mutta ei juurikaan meteliä, nettiyhteyden sai toimimaan ilman taikatemppuja.

Miinukset: Sää oli ajoittain huonohko.....

Plussat: Location perfect, hotel staff superb!! Hotel room clean tidy and well stocked :)

Miinukset: There's nothing to write!!

Plussat: Staff really nice, beds comfy, very clean

Miinukset: No hot water warning sign on sink, i scoulded my hand and if this had been a child it could have been worse Also traffic noise woke me up early even with windows closed

Plussat: Very reasonable price

Miinukset: Just basic needs some renovations. Very noisy

Plussat: For just one night close to the motorway it was okay. Nice large TV.

Miinukset: There were hairs in the shower and only half a toilet roll provided.

Plussat: The reception staff were really good. Knew the answers to my questions. Staff in the onsite restaurant also good,made my pizza to order, its wasn't on their list. I'm booked into a different Best Western in June, hopefully that 1 is as good as this 1. Didn't book a breakfast but wish I had as my early morning meeting was cancelled.

Miinukset: The shower door/frame was in need of a bit of TLC, mould etc. Shower head was very stiff to turn to change the flow pattern.

Plussat: very easy location to get to from the motorway | parking was easy with a large car park

Miinukset: The fire exit light in room spoon annoying

Plussat: Room was very nice and spacious; bed was comfortable; shower fantastic! Pillows...always a problem and never seem to get them quite right. I had two different ones, one of which seemed to be 'split' into two halves? I like one pillow of medium firmness but full enough to support my head/shoulders. Staff very friendly and helpful. Did not have breakfast so can make no comment. Reception/seating area pleasant. We will be back. Thank you.

Miinukset: Nothing serious at all. But, see my comments on pillows.

Plussat: Great location for visiting family. Friendly and welcoming staff.

Plussat: The staff were helpful and facilities were good

Miinukset: Very slightly dirty with hair on the bed and the toilet had paper in there and wasn’t flushed

Plussat: Clean tidy room. Spacious enough for young family and provided facilities like a small fridge and safe.

Miinukset: Room service not on through the night.

Plussat: My partner and I went to see Sisters of Mercy earlier this month and were looking for a hotel near the venue, Rock City. St James Hotel is centrally located and within a walking distance to many amenities. Very nice atmosphere in the bar. Groovy decor. Friendly and polite staff.

Miinukset: The temperature control on the shower was a bit awkward to adjust. Very shallow wardrobe for a double room.

Plussat: Great location for visiting Nottingham City

Miinukset: There wasn't a good view from the room

Plussat: Not our 1st visit to st James. We’ve been back a few times. Love the hotel and staff always friendly. We didn’t sleep to well on this occasion, bed seemed like a small double apposed to a double, and in alcove. Just felt really really close. Little disappointing we could get a drink when arriving back around 8pm. We were aware due to current situation ( Coronavirus) but this was due to take place until end of that night. Yet breakfast ( conti) was still available next morning. Not end of the world. Would still go back

Plussat: The hotel was lovely. The bed and pillows wonderful. The staff lovely.

Miinukset: Due to covid19 the restaurant was closed.

Plussat: gorgeous room, the bar looked great but we couldn't use it. plan to go back when all this madness is over

Miinukset: I stayed here during the covid virus all restaurant, pubs etc closed. Hotel bar and restaurant closed. I went as my daughter had arranged a night at the theatre for mothers day. I decided to go to see my daughter as it would be the last time for a long time that I would probably see her again. The staff were great, the hotel is lovely and we got upgraded to an executive room. Had some quality time with my daughter too. thanks

Plussat: The bath seemed very small Also I'd have liked a few more sachets of coffee in the room

Miinukset: Personally I would say more choices in tea and a non lumpy bed

Plussat: Great location and close to castle. Good car parking. Comfortable room and we enjoyed dinner and breakfast meals. Helpful staff.

Plussat: room was perfrct bed really commfy and breakfast really nice

Plussat: Sky sport in room

Miinukset: Stay often and always high standards

Plussat: Breakfast very good. Staff friendly.

Miinukset: .

Plussat: Sijainti oli erinomainen ja palvelu ystävällistä. Huone oli erinomaisen siisti ja rauhallinen.

Miinukset: Aamupala oli hieman suppea. Olisin toivonut löytäväni huoneesta minibaarin/jääkaapin.

Plussat: Extremely good service. Expecially bar and front desk. Thanks for great time

Plussat: Siistit huoneet. Loisto sijainti.

Miinukset: Aamiainen voisi olla hieman monipuolisempi. Yleisilme hiukan valoisampi.

Plussat: My stay there was perfect from the first minute of checking in until checking out :)

Plussat: Lovely spacious room, very comfy bed and clean room and bathroom

Miinukset: N/A

Plussat: Staff were lovely. Room was nice.

Miinukset: The noise. All night Saturday night until 5.00 am - Sirens, music, shouting, car horns. Crazy and we were six floors up.

Plussat: The hotel is right in the city centre so perfect for restaurants, bars, the theatre and Rock City. No taxi required. Reception were very helpful, I pre-booked a parking space at the hotel for £15.50, cheaper than any neighbouring car park and much safer too. There are limited spaces (about 15 I think) so the earlier you do this the better. The rooms were very clean with a nice comfy bed and free toiletries.

Miinukset: The lift was slow and small so we took the stairs a couple of times as it was busy when we checked in and out.

Plussat: The bed was large and comfy. And the staff made that extra effort to make you feel comfortable.

Miinukset: Great staff. Super friendly. Ideal for the city. Lovely huge bed. Decent bathroom. Can't ask for more. Would highly recommend it for a weekend break.

Plussat: Room was great, location excellent for theatre, breakfast superb

Miinukset: Nothing

Plussat: Total blackout curtains were fantastic, so even though my room was on the ground floor by the main entrance I was able to sleep until naturally waking up

Miinukset: As with most hotels these days, if you want to listen to the radio, you must have the TV on with the light which it produces! Again as with most hotels, lighting in the room is dim which is fine most of the time, but sometimes you just want to be able to see what you are doing!

Plussat: Clean, light, airy, modern hotel right next to East Mildlands Conference Centre in the University of Nottingham s parkland.

Miinukset: A tad expensive.

Plussat: Clean and smart

Miinukset: Bar Drinks prices. £11 for 2 orange juice and lemonade!

Plussat: It was the start of the lock down so it was quiet but they worked around social distance well! Good design nice open space and stylish room.

Miinukset: Nothing

Plussat: The staff were really welcoming which under the current circumstances was lovely. In addition, we were staying so we could collect my daughter's personal belongings from Broadgate as the University has been closed and we wanted her friend (who is staying in Broadgate) to join us for breakfast as a treat. The rule came in that all restaurants etc were closed as we checked in but they still allowed her friend to join us which I really appreciated.

Miinukset: Nothing, I've been here a few times now and this was the best stay and the staff deserve gold stars!!!!!

Plussat: Very helpful and pleasant staff.

Miinukset: Excellent facilities .very helpful and pleasant staff.

Plussat: Atmosphere was calm and relaxing . Staff helpful even when busy. All staff friendly and welcoming. Room comfortable and clean

Miinukset: Nothing

Plussat: Good size room with comfortable bed and all necessary amenities. Nice, clean bathroom; Good breakfast menu. Staff members welcoming and helpful. Ample free parking.

Miinukset: None

Plussat: Location was great for us. Quiet area, clean and staff were lovely.

Miinukset: There was no tea bags on our first day and one of the long life milk cartons had actually dried up.

Plussat: Modern decor

Miinukset: In room Coffee tray dirty

Plussat: The room was very nice and the bed was very comfortable

Miinukset: Ordered room service and the chicken was under cooked! (Still bloody) do not expect this for a 17 pound meal.

Plussat: Nothing

Miinukset: The woman who was at reception, no interest what so ever. Abysmal customer service! Didn’t even make me aware of what facilities were available on site, what time the restaurant close or what time check out was. The bed was atrocious, hard and uncomfortable, dust in the room and cupboards, loads of noise from outside. Cold room, heating unit was too loud. Would never recommend this hotel. Worst ever hotel experience.

Plussat: The comfy bed, the size of the room, the TV, the bathroom and shower

Miinukset: No plug sockets to charge my phone

Plussat: The rooms are clean and comfortable. The reception and restaurant are good and the food offer is as good as you would expect from a hotel.

Miinukset: The free room wifi was poor. Connection was intermittent and slow when working. Other 4G network is impossible to use which made working on any form of IT based system difficult.

Plussat: Easy access to Southbound M1 Amazing Salted Carmel ice cream dessert and the guy behind the bar was so help £5 for a phone charge cable was great value!!! The guy checking me out was really nice, smiling happy person at 6:30am

Miinukset: Receptionist on arrival needs to be more welcoming they are all so cold each time I’ve checked in....you feel to inconveniencing them if you asked to charge anything for business receipts. Missing panels off the front face of the hotel building looks horrible...not inviting at all. The door handle into the room came off in my hand as I entered my room after check-in I’ve now been there 5 / 6 times never perfect needs to be more like a 5 star hotel service at 4 star price