Ortisei hotellia

Plussat: Host ever so helpful and very welcoming and friendly. Perfect location. Very sunny apartment with breathtaking views. Spacious and comfortable layout and extremely well equiped. Couldnt have asked for more.

Plussat: Super clean, excellent facilities, exceptional communication and Susanna was an extremely welcoming and warm host. Very easy access to ski lifts and the town centre.

Miinukset: Nothing

Plussat: Everything was perfect yuo will nerver find better than this place to spend your holiday in. The view was amazing amazing amazing

Miinukset: Wifi was a little bit slow

Plussat: everything

Miinukset: nothing

Plussat: Simply perfect :)

Plussat: Very comfortable apartment, had everything we needed, friendly owner, beautifully presented

Miinukset: The only pitfall was the fact that there wasn't a designated smoking area away from other apartments, the other guests smoked on their balconies and smoked us out when sitting on our balcony, but I guess the uk have stricter smoking policies, other than that it was lovely

Plussat: The property owner was very welcoming. The property and our apartment was in perfect condition. Apartment was clean, spacious and fully supplied. I couldn’t ask for anything more.

Miinukset: Everything was perfect.

Plussat: It is amazing apartment , very clean , perfect location great view , it is more than excellent as described , thanks to suzan .

Miinukset: Nothing

Plussat: Beautiful place and very clean Friendly staff

Plussat: just renovated, well sound proved, really cleaned, nice and helpful staff, great breakfast, try the room on the attic floor, great location next to the ski lifts

Plussat: This was a great hotel, the staff are lovely and helpful. It’s brand new hotel so it is very fresh and clean. Great location with great view. The breakfast is very good.

Miinukset: Nothing

Plussat: Everything is new and clean. Very good breakfast.

Plussat: PRA PALMER is absolutely fantastic - brand new, built using the modern technologies (it is called "green B&B" for a reason!), designed with style and a very good taste. It has everything you need, absolutely all details are well thought through. I was impressed. Rooms are spacious, bright and ergonomic! We stayed in the room with sauna - absolutely amazing! Location on the slope provides wonderful views. Hosts (Alexander and Carolina) are so helpful and making you feel welcome from the minute you arrive. Breakfast (special thanks to Carolina) is absolutely delicious, food selection all top quality. It looks like we were using/enjoying all facilities in the building including electric car charger which provided good speed to re-charge the car. So, if you are the traveler who cares, choosing the best place with high standards - this is the place for you!

Plussat: Very friendly, clean, new, comfortable, and delicious breakfast. Great location, close to town center, bus stop, ski slopes, ski rental, restaurants, bank, shops, and supermarket.

Miinukset: There is nothing to not like.

Plussat: 1. Very kind host 2. Clean & brandnew facilities 3. Perfect location 4. Wonderful breakfast 5. Great view room

Miinukset: No

Plussat: We really enjoyed our stay and found the relaxed atmosphere of the hotel most welcoming. The whole team were friendly and very attentive. The dining area had a fantastic view, the food was excellent and the restaurant staff made everyone's experience fun. The location is superb as you can enjoy being in the middle of nature, whilst being able to drive into town within minutes. Thank you family Rier and the whole team.

Plussat: The Staff was exceptionally friendly and accommodating. Breakfast was a 10 as well.

Plussat: The pool, attentive staff, parking and free local transportation

Miinukset: Access to the local town at night

Plussat: We booked a single night, but the hotel was so amazing that we ended up upgrading our room and staying for one more night even though it challenged our schedule. Out of our 11 days trip in northern Italy, this was by far the best place we stayed at. The food, the room, the area, the view and the spa facilities simply perfect, we enjoyed every moment and strongly recommend. Thank you :)

Miinukset: We liked literally everything about this hotel.

Plussat: Best breakfast I’ve ever had at a hotel, great wellness facilities

Miinukset: The dinner was terrible - cold what was supposed to be warm, overcooked meat and generally underwhelming. Very surprising given the rest of the stay was perfect and exceeded expectations, especially the fantastic breakfast.

Plussat: The hotel is ruled by very kind and intelligent people so the light and kindness are everywhere here. This place is ideal for artists, writers, athletes and travelers, because there are amazing views, in-room tables, convenient for writing, a serious sports program at any time of the year and sincere people. Girls will love this place for clean and soft water, after which the skin is smoothed out, and the hair becomes silky and healthy. I am grateful for the interesting program of outdoor activities. Hiking, mountain biking and electric biking with profesional instructors are provided from monday till saturday. In addition to stunning views, you will improve your riding skills. The Alps are one of the best places to start mountain biking. Saunas deserve special mention. Two saunas have huge panoramic windows and relaxing music. A cold shower is located next to the aristocratic sauna. An ice font is provided near the rustic-style sauna. The air is saturated with aromas of oils. Visits to saunas by children under 14 years after 15.00 are not provided, but you can warm up children in the sauna at any time from 7 in the morning. There is also a hammam with 6 comfortable chairs. Beautiful views of the mountains from the pool of aluminum and glass, a length of about 20, maybe 25 meters. Uniform depth of approximately 160 cm with anti-slip bottom surface, which is undoubtedly ideal for children. The water in the pool does not smell like bleach, always at a comfortable temperature. After bathing, the fingers do not stick, which indicates the good quality of the water treatment system. One wall of the pool is completely transparent, you can see the Alps through the water column or take stunning photos. A playground with swings and an entertaining ski simulator is equipped on site. There are tennis court, mini-soccer field, table tennis, playing castle, and even a small library. Dining rooms with panoramic windows on mountain views, a restaurant and bar.

Plussat: The staff were very friendly and helpful, we thought they were all brilliant and made our stay so good. The pool facilities, the pools are excellent.The location of hotel with great views of Ortisei. Food was excellent at both breakfast and the evening meal. Parking was good. The weather

Miinukset: Room size was a little disappointing at first, but we found plenty of space to sit and relax around the hotel during the evening .

Plussat: Great and friendly staff Good breakfast options Free afternoon tea

Plussat: The Staff

Plussat: Marina and her team were absolutely amazing!!! We were on our honeymoon and didn't feel like guests but more like family. At the end of our stay we didn't want to leave. There is nothing to fault, everything is clean, breakfast is great, the sweets and snacks offered in the afternoon is a nice touch. Will definitely be returning to stay when we visit Italy again. The suite was truly a dream, thanks heaps Marina :)

Plussat: The view is amazing ! The breakfast was really nice.

Miinukset: The room is very small. There is no tea/ coffee making option in the room.

Plussat: Atmosphere, nice view from hotel restaurant, coziness, free transfer to ski station, free breakfast, free snacks, friendly staff

Miinukset: No mineral water/tea/coffee in the room, no robes, restaurant only for breakfast and snacks (no dinner option), no room service menu, no mini bar, no steam iron or regular iron in the hotel, no 24/7 reception, 3 EUR per tee (except breakfast), no air conditioning

Plussat: The staff were very nice and helpful The room was very clean

Miinukset: No minibar, no water (hot or cold) Although there is an aperitif with some cakes, water (even by cup) cost money

Plussat: Staff were exceptionally friendly and went out of their way to make our stay as enjoyable as possible. Free cakes mid afternoon too!

Plussat: Absolutely fantastic little hotel, brilliant and welcoming staff. Breakfast was tasty and lots of variety - wouldn’t hesitate to stay again

Miinukset: Nothing

Plussat: Comfortable, lovely decor, lots of extras

Miinukset: Was very warm in the room and common areas

Plussat: High standard interior design and decoration with attention at details. Great breakfast.

Miinukset: A bit too warm in the room.

Plussat: Staff is very helpful. Very nice view from balcony.

Plussat: Очень гостеприимный и уютный отель. Ужины в отеле запомнятся надолго даже самому искушённому гурману. מלון מאוד ידידותי ונוח. ארוחות ערב במלון יזכרו במשך זמן רב אפילו על ידי גורמה הכי מתוחכמת. ‏Very very comfortable hotel! Great staff and location. Dinners in hotel will be remembered for a long time even by the most sophisticated gourmet.

Plussat: We arrived a little late and the dinner service had finished but the staff welcomed us in to eat a five course dinner anyway! They even accommodated my dietary restrictions and adapted the dishes to be vegetarian. The following nights they remembered and also prepared vegetarian versions of everything. Some of the best coffee of our trip was here as well!

Miinukset: The hotel is a little outside of the main town but there is a bus stop directly in front of the hotel and they give you a complimentary unlimited bus pass at check-in.

Plussat: Great staff, location, food. This was one of the best hotel stays we have had. They think of everything.

Plussat: The staff are all very helpful and nice, the food was great! The room was clean and comfortable, and nothing beats the room with a balcony in this area.

Plussat: Staff very good Hotel room good Evening meal very good value for money

Miinukset: The only issue for us was it was further out of town than expected. We knew it was a bit out but not walkable which we like. Otherwise all was very good

Plussat: We had unforgettable holiday in this Hotel. We liked absolutely everything. Good location, friendly and helpful staff, delicious suppers with a varied menu and fascinating view from the room. After skiing, we enjoyed relaxing in the beautiful SPA. Looking forward to meeting next year again.

Miinukset: Nothing

Plussat: What a fantastic stay we had! Everything was absolutely great about this hotel: very attentive stuff, rooms super clean with unforgettable view, amazing food, indoor and outdoor swimming pools, saunas! The bus stop right infront of the hotel, we could easily get to Alpe di Siusi resort, Seceda (10.5 km skirun), St. Christina (connection to Sella Ronda). We will definitely come back:)

Plussat: So family friendly and quiet. The views were so beautiful. The half board was an excellent value for our family of 5 with delicious food choices for breakfast and lunch! Staff was so attentive!

Miinukset: I wish our rooms had an electric tea kettle. I would’ve loved a cup of tea on my porch in the evenings

Plussat: Very scenic location, very very friendly staff,very very very cute and friendly cat.

Plussat: Very good location with excellent views, professional personnel , good links to ski cabs, bus station in front of the hotel and tickets for free, excellent outdoor swimming pool, very good dinner.

Miinukset: Breakfast could be various.

Plussat: great view

Miinukset: No English menu

Plussat: Outstanding view, very friendly stuff, large room .

Plussat: The facilities themselves were beautiful, clean and modern with a gorgeous view.

Miinukset: We booked this apartment specifically because the listing said 1 bedroom apartment, however it was a studio apartment.

Plussat: Tyylikäs, siisti ja toimiva. Helppoa lomailua, kun asiat oli tehty vieraiden viihtyvuyden eteen viimeisen päälle hyvin.

Plussat: They had a ski room and free parking.

Miinukset: We paid double for the room when everyone else paid half. Not as convenient with skiing access. Can’t get ski passes. Small rooms, sauna/pool hours were limited3-8pm. Not convenient.

Plussat: The location had an amazing view and the staff were very friendly

Miinukset: Nothing

Plussat: Interior atmosphere and design, İndoor and outdoor pool, special room served breakfast, parking facility, the size and view of the rooms.

Plussat: Very welcoming and excellent services. Very nice room.

Miinukset: Nothing.

Plussat: Great place for our family to spend Christmas - we travelled from Canada and didn’t really know the area that well. The location was great, staff were very helpful, apartment was perfect - easy walk to everything and the most beautiful views!

Plussat: Beautiful view from the hotel.

Miinukset: A bit hard to get to the hotel by foot, because the road goes up the hill.

Plussat: All the duty managers of the hotel are exceptionally warm and customer-centric. They go above and beyond in ensuring that your stay is perfect. The property & location is perfect.

Miinukset: Nothing at all.

Plussat: Great place! Amazing facilities and friendly staff Half board was a bargain

Plussat: The breakfast and dinners were outstanding. The location of the hotel to the town center of Ortisei were very convenient.

Miinukset: Parking was very tight and the entrance from the underground parking to the check in counter were a little confusing.

Plussat: This hotel is definitely a spa hotel experience and from the moment you walk in, it feels like it. Really swanky and the rooms are fabulous. It was definitely one of the nicest hotels we stayed at on our trip. Really close to town - maybe a 10 min walk into Ortisei and had a lovely pool/gardens but no hot tub. :(

Miinukset: The garage was really tight - once we parked, we didn't move our car for 3 days because we didn't want to deal with having to park it again. The other thing that happened was at breakfast, they assign you a table with your room number and your last name. The first day we went to breakfast, we couldn't find our room number (among 25 tables or so) and we went to talk to the wait staff about it and they seemed annoyed that we couldn't find our table even though the one he led us to was the wrong room number (he erased it and put it back on the table). Then the second day, we went back and when we got to our table, there was another name and another room number so we spent a couple minutes searching the 25 tables again to find our card. The waiter came over to us, and basically told us in an unkind way that we would be at the same table (his tone and demeanor implying we were so stupid to think otherwise). Then he led us to our table, which had the incorrect card, and he pulled our card underneath the first card (how on earth would we know to see it there?) and said something like "See!?!? You're right here." After that experience for making feel dumb and unwelcome, we decided we would not be returning to this hotel. Which is disappointing because it really is a lovely hotel but if the staff is going to be rude to us, we can find the same sort of hotel with nicer staff elsewhere.

Plussat: We booked the half board. The dinner was great. Highly recommended.

Plussat: Deserves its four stars. Wonderful restaurant, for breakfast you have real local honey served in the honeycomb and a juicer to make your own fresh apple carrot juice and more. Dinner good, too. Very comfortable, beautiful view, good underground parking, beautiful indoor pool, elevator, great wifi, several TV channels in English and French, lots of plugs to charge electronics and a fridge. Plus a nice afternoon buffet with fresh fruit and pastries in the bar. Lots of classy touches. Highly recommended.

Plussat: Breakfat is ok, not perfect, but it was fine. Location is ok.

Miinukset: Garage was dirty. And some other things were not ok. It is not done to be comfortable.

Plussat: Very happy to stay at this amazing hotel, me and my parter are super happy and satisfied to have chosen this hotel. The room, the food, the property, the staff

Miinukset: All perfect, thank you very much.

Plussat: It is an absolutely amazing property. One of those when you think - and its already there... nothing was too much too ask! Rooms are spacious and comfortable, with all amenities you may possibly need; breakfast is one of the best I ever had, plenty of choices - everything is very fresh and tasty. Lovely dinners - tasty food, attentive staff; superb location and excellent spa /swimming pool facilities. I was on a business trip but will CERTAINLY come back on a romantic weekend and spend a few days in this lovely hotel!! xx Julia

Plussat: As mostly an airbnb user, Alpin Garden Resort was a return to Hotel accommodation. This was easily the best hotel experience I have ever had, just a beautiful and exceptionally designed and appointed resort. I will definitely be returning here again.

Plussat: Both breakfast and dinners were extraordinarily tasty and delicious. Al the staff members were very friendly and had a good knowledge of English. The opportunity to take a free-of-charge shuttle directly to the ski areal was really comfortable.

Miinukset: For some people, a longer distance to the city center may be a problem, but on the other hand you can take a bus, which stops approx. 50 m from the hotel.

Plussat: It felt so comfortable! The staff was very attentive burnet never felt too much. Dinner was amazing. Everything tasted so well and the wine card had great choices. Overall amazing experience.

Miinukset: Wellness area choices of Saunas etc were limited.

Plussat: This hotel's location was superb, with spacious private car garage! There breakfast was not very varient but delicious and food was of a good quality. The staff were very helpful and friendly. They serve a great coffee too :-)

Miinukset: Nothing!

Plussat: Facilities, cleanliness

Miinukset: The hotel changed us room without prior notification, e.g. by email before arrival. We were told that this happens with bookings via expedia and booking.com It is unfortunate that hotels use these websites for their visibility but treat clients who book through these sites worse off than the clients who contact the hotel directly. There must be some coordination issue in the kitchen/ breakfast and dining area. The waitresses are mostly occupied with cleaning the tables of those who are leaving the room rather than with serving guests their next course. We had to wait 30 minutes for a dessert one evening. Overall, the high price of the hotel does not justify these fouls.

Plussat: Everything

Miinukset: Nothing

Plussat: The meals were very good

Miinukset: The SPA more type of saunas

Plussat: The whole experience was really perfect. Location, facilities, food and staff. Thank you very much for that! As a bonus the owner gave me great tips of where to go and help me a lot to increase my knowledge about the area.

Plussat: Well positioned hotel close to center. Nice pool with both inside and outside parts.

Miinukset: Beds divided even for couples. Way to expensiv for what it is. No minibar just a small bottle of water. Old spa Breakfast ok but for the price you want better. Left feeling ripped off when i saw other places costing less and with 5star service

Plussat: The room was very clean and spacious; everything was modern. The parking lot is gated and comfortably fit my compact SUV. Anything larger than that may be a tight fit. Most of the staff were very friendly and helpful. Breakfast was good too. very close to the town center and multiple restaurants and cafes. Walking distance to the Seceda lift.

Miinukset: This would’ve been the perfect stay expect for an incident with the manager (at least she claimed to be the manager) who, after I parked, out of nowhere opened my car door demanding for me to prove that I was a guest there. The whole experience made me feel very uncomfortable but I won’t let that one bad experience ruin my time there.

Plussat: The staff of the hotel is kind and the view of the dinning room is beatiful.

Miinukset: [翻译] The sign of the hotel is not obvious.It is a little hard to find the hotel for the first time.

Plussat: Great location, beautiful view, and comfortable room! All employees were very nice and very helpful. They gave great recommendations for nearby hikes. Our daughter loved the swing set out back.

Plussat: Good location very close to a super market and all cable cars.

Miinukset: Mattress was uncomfortable and breakfast started at 8am, which is quite late if you want to start activities earlier.

Plussat: Hotel in great position in town. Large room, clean bathroom, staff very helpful and speak English.

Plussat: Friendly, helpful staff, quiet and comfortable rooms. We had dinner at the hotel, the food was great! Enjoyed our stay and highly recommend!

Plussat: Good Location over looking the twon Helpful and friendly staff

Plussat: This place is outstanding for several reasons. First of all - people - very friendly and helpful, with easy communication in different languages, fantastic localization on the hill - out of the city centre- therefore calm and silent with panoramic view of Ortisei and mountains -both during the night and day very impressive, bus stop exactly at the hotel entrance makes the travel to the city and / or ski facilities easy with no need to use your car, FANTASTIC cousine, both very rich and tasty breakfast and dinners, good wine selection, first quality products, very clean and very well organized space and hotel facilities with wellness centre. Highly recommendable, hope to revisit next year... Maria is certainly the good spirit of this place!

Miinukset: everything was perfect

Plussat: Excellent food, above and beyond. Very spacious suite.

Miinukset: Unfortunately all the bedrooms are facing towards the road, so despite being quite outside the village they are still quite noisy especially in the early morning. Family run boutique hotel, but the majority of the customers are from all over the world: staff needs to be more flexible and they have to adapt to the needs of customers, not the other way round.

Plussat: The family are amazing running the hotel and location

Miinukset: Nothing

Plussat: The device was really good and the staff was generally very helpful and accommodating. However the price was a bit steep for the room, however the spa area is simple, but very nice. Generally, I would recommend people to be very aware of differences/ Exceptions when booking e.g. on booking.com it seems like the room would be equipped with bathtub and kitchen and there were no bathtub and the kitchen was locked.

Plussat: what a nice place ! Live in the clouds! Very beautiful location , and the food is amazing ! You have to stay and eat at the hotel you won’t be disappointed. The hotel owner and staff are all very friendly and welcoming . Great experience definitely will stay again !

Miinukset: Nothing

Plussat: Everything. The view, the room, the food, the location, and staff were great. Maria the front desc lady was fantastic.

Plussat: The apartment was really lovely. Very clean and the most wonderful view across the valley. The staff were very helpful and friendly.

Plussat: The atmosphere

Plussat: We loved many things about Residence Villa Stella. It is so close to the village - Ortisei is fabulous- the self catering facilities are excellent, the staff are very welcoming and the little extras like fresh bread in the morning are thoughtful and delicious.

Miinukset: We loved everything.

Plussat: Location very good. Parking available

Miinukset: Very difficult to control the heat. Either extremely hot or too cold with the windows open. No cleaning for the week, even in the case of five persons staying. One bathroom for 5 people, toilet in the bathroom. Very cheap fittings in the apartment and kitchen utilities.

Plussat: Very nicely and tastefully decorated and inviting everywhere inside and out. The coffee machine available 24-7 was perfect.

Plussat: Perfect stay! The ladies at the reception are very friendly and did everything to make our stay so comfortable! Very clean apartment, sparkling clean bathroom with good kitchen equipment! They also have a lift and provide free transportation card to In-House Guests. Very easy to get around. Highly recommended to everyone!

Miinukset: Nothing! our stay for 3 nights was just too short and a week would be much better next time.

Plussat: The staff there is very helpful, you can get travel guide or map from the hotel. Free coffee, tea or hot chocolate and biscuits 24 hours. Good location, very close to both cable car station.

Miinukset: Good if they can provide kettle in the room.

Plussat: Very well kept. Excellent location in the pedestrian zone of Ortisei. Groceries right across the street. Several good restaurants within 400 ft. And very friendly staff..!

Miinukset: Nothing. All was outstanding

Plussat: The one room apartment provides everything we needed, is very comfortable and well-located.

Plussat: The location could not be better, right in the center of town and directly across from a grocery store. The room itself was very nice, the pictures on this website make it look somewhat dated but in person it looks much better.

Miinukset: On the whole, everything was great. We were disappointed that there was no dish soap (or hand soap) provided for washing the dishes, not that it is expensive to buy ourselves but it would be a nice touch for those coming in when the stores might not be open. An appropriate amount of dish towels should also be provided in accordance to length of stay (as no laundry facilities are provided) to ensure hygiene when cleaning

Plussat: A very cozy and clean apartment with the best location! Supermarket is only 10 seconds away. Highly recommended!

Plussat: The rooms are very simple and neat, probably newly renovated. The hotel has anyway managed to keep the nice old looks of the staircase and the common areas. Our room had a huge balcony over the main street of Ortisei, which is very nice way to spend a late evening hour. There were local dance shows in the streets, which is very nice to look at.

Plussat: Perfect location. Charming neighborhood

Miinukset: I loved everything

Plussat: Lovely location, right in the center of Ortisei with easy access to the cable cars and shops. Very clean apartment.