Palm Desert hotellia

Plussat: The decor, cleanliness, games.

Miinukset: They tried to double charge the resort fee.

Plussat: Location

Miinukset: Front desk staff rude. Managers non existent when you need to speak to them. One of the waters in my room was half drank by another guest yes still remained in my room. Disgusting

Plussat: Fun, mid-century modern decor. Everything is fresh and new. Helpful staff. Great courtyard for relaxing

Miinukset: Wish it was a little less expensive

Plussat: New hotel, great location

Miinukset: All good

Plussat: Clean, modern and full of amenities. Loved the back patio area with games and pool. Great restaurant and comfortable lobby.

Miinukset: My spa king room had 2 windows that were frosted so no view whatsoever. Ground floor next to parking. $350 per night for that room!!

Plussat: Great value , rooms are well appointed, never heard the family with a toddler and new baby next door .. cannot beat the location ..

Plussat: I liked the decor, the architecture, the location, the balcony, and the cleanliness in some of the areas.

Miinukset: There were hairs all over my room floor and in the bathroom. The carpet was dirty and I'm not sure if it was vacuumed. I wish there was a place on cute to get snacks and drinks at later hours.

Plussat: Very clean. Fun Design very friendly staff

Miinukset: I wasn't crazy about the pool area- thought it was too small. And i'm Not a fan of the memory foam mattress

Plussat: Bed was very comfortable

Plussat: Great location, charming deco, modern furnishings

Plussat: the cadillac

Plussat: Quiet, relaxing, bed comfy.

Miinukset: Liked all

Plussat: Great family environment.

Miinukset: The facilities could use some updating

Plussat: Kids activities.

Miinukset: No food options, not close to restaurants, desolate location with crickets in rooms.

Plussat: Location, beautiful grounds, very friendly staff (front desk was great), great poolside food (coconut shrimp was delicious),multiple pools, plenty of chairs, nice beach towels, room had super comfortable beds and pillows, great golf course view.

Miinukset: Had a very nice experience at this property.

Plussat: The clean, private and serenity of the resort property!

Miinukset: I didnt dislike anything about it! It was a wonderful experience in Palm Springs and close to the Joshua Tree.

Plussat: Spacious

Miinukset: Room wasnt completely ready during check in at 5pm. The loud air dryer for the carpet was still on.

Plussat: The amenities! We didn't have to leave the resort. They had restaurants, pool, gym, golf, market.

Miinukset: We had a great stay.

Plussat: Everything was great condition.

Miinukset: The only thing I have to say is a pest control. When my family checked in the first room, my wife found a young roach in the hand washing tub. She was very scared at a bug then we requested to move. The front dest staff was very kind and changed the room. At the second room, I found a baby roach in the bath tub. It was totally different building. That means they might have some problem to do the pest control. When I walked out to the swimming pool on next day, I saw a dead roach on the road. Even though everything was really nice and awesome, I have to say about the pest control.

Plussat: We always stay at the same place and we’ve stayed here about 15 times. Maybe more. We come here because of the huge rooms. But his time our villa was much smaller than usual.

Miinukset: There were bugs everywhere! We complained and the girl at the front desk said they were “cute insects indigenous to the area”. Bugs in the dining room, bathroom and kitchen will never be “cute”. Like I said, we stay at the same place every time we come - at least once a year. If this bugs are so indigenous then why have we never seen them before.

Plussat: The rooms were spacious

Miinukset: No

Miinukset: No room service

Plussat: Beautiful location. Updated and renovated rooms. Very comfortable beds. Great bathroom layout. Kitchens small but very well equipped. Pools and grounds are clean and easy to use. Great shuttle service.

Miinukset: Would have liked grilling utensils. They could benefit from drinking water available at the pools.

Plussat: Rooms are very comfortable and clean. Property grounds are maintained very nicely.

Plussat: Great property with kids club, various pool options & other activities. The two bedroom villa is a great option for families with kids. The green space right outside of room gives the kids room to play outside.

Miinukset: Carpets in room were really dirty. Desperately need to be shampooed.

Plussat: The swimming pools. We also loved the ice machine.

Miinukset: The rooms were smaller than we expected.

Plussat: Beautiful view of the golf course and friendly visits from the ducks. Room was incredible. Very confortable.

Miinukset: No.

Plussat: This timeshare was fairly nice. The big bummer is that checkout time is 10 am., which is ridiculous! Any other hotel is noon and usually get a late checkout on sundays..

Miinukset: Checkout time is 10 am..

Plussat: How quiet and accommodating it was. Easy to get around and great location

Plussat: No breakfast but all else perfect.

Plussat: Well maintained property and beautiful room

Plussat: The comfortable environment offers an amazing experience for myself and my family.

Miinukset: N/A

Plussat: Beautiful resort, very comfortable and clean rooms with connecting rooms perfect for big families like ours. Adjacent parking very close to room.

Miinukset: Nothing! Loved everything.

Plussat: Nothing stood out as a positive

Miinukset: The shuttle appeared to follow no distinct route and was not reliable. The room was dark, noisy, and not particularly comfortable.

Plussat: Excellent place! Great facilities, excellent service.

Miinukset: Staff was not informed about availability of electric vehicle chargers when in fact they were everywhere. We did not find out until the morning that ev stations near our room.

Plussat: Cleanliness n the kitchen

Plussat: Almost all the staff was very helpful and friendly.

Miinukset: The shuttle didn't seem to be running one day, even after we called. We finally called a Lyft to come to our room, instead of catching it at the lobby as we intended.

Plussat: Little details like soap and dryer sheets for the washer/dryer, a coffee/tea bar, lavender roll-on sample and sponge/dishwashing soap were nice touches that were very unexpected. Thank you!

Miinukset: When we arrived late back to the villas, we had lost our parking spot; didn't seem to be enough where we were located so we had to park in a distance parking area of another section of villas. Inconvenient and a little unsafe feeling.

Plussat: Breakfast? I was unaware that breakfast was included?

Miinukset: The hours at the restaurant and bar during the week are challenged. Bar closes too early.

Plussat: The honesty and integrity of Jazmin who checked us in, beautiful grounds, clean room, very comfortable bed

Miinukset: Parking fees are ridiculous, program selection on TV sorely lacking....should be upgraded to smart TVs so that one has option to use Netflix or other subscription

Plussat: Food from room service was great. Staff was friendly. I love that there is a 24 hour pool and gym. Love how there are quite pools and pools for kids/families.

Miinukset: We didnt have a menu in our room so Staff had to read us off the menu when we called to order food.

Plussat: Amazing family property, so clean, so nice, so fun! Westin is incredible

Miinukset: Room had maintenance storage next door and could hear lots of banging. Every time heater went on in room very loud noise. Continually woke us up.

Plussat: did not have breakfast, location perfect fr basketball tournament at several local high schools, great bed

Plussat: Reception staff was friendly and quick...beautiful well maintained 1 BD villa provided full comfort. The fully stacked unit had a whirlpool tub, fire place and a nice view of the golf course. Heavenly bed was heavenly....great hotel!

Miinukset: Can't think of anything.....nothing was missing in the unit.....

Plussat: Price and size of room. Food at restaurant expensive but delicious

Miinukset: Too far from kids pools

Plussat: Drinks and food was amazing!

Miinukset: I did not like the fact that I had to pay for parking each night. Not cool at all.

Plussat: loved the amenities, food, drinks, and pools. Rooms are fantastic. Full service resort.

Miinukset: Late checkout at only 11 on New Year's day is a little tight. Maybe for that one year, 1PM would be nice.

Miinukset: Check in a too late and check out is too early

Plussat: Recreation

Miinukset: No everything was great!!!

Plussat: Cool pool!

Miinukset: Small room but very nice suites/ 1 bedroom apt

Plussat: Great location with beautiful views. Villa was clean, comfortable and extremely well equipped. Service was spectacular, friendly and considerate. From the pools to the activities to the gym to the grounds, Shadow Ridge is terrific. We will be going back.

Miinukset: Really is nothing I can point out that was bad. The main restaurant, The Grill, was closed but we found plenty of nearby food including making our own in the room. The golf course was closed for seeding in Oct but I don't play golf. So....no complaints.

Plussat: The rooms were spacious and comfortable. The location was great and the property was very nice

Miinukset: The shuttle service was slow, front desk staff were not customer service oriented and the pillows were flat as hell.

Plussat: The overall layout of the resort is awesome! Having 2 gyms, running trail, outdoor fitness area and three amazing pool areas is incredible! It is a true get away!

Miinukset: Could have more food options.

Plussat: Food & drink options on the property.

Miinukset: The pillows weren’t comfortable for me. I’m picky!

Plussat: Beautiful property but not enough covered parking.

Miinukset: 10am check out and almost no give for late check out. I've never had a 10am check out with any other brand hotels. It takes 6 hours to clean a room?? Wouldn't stay here again as the price doesn't match what we got.

Plussat: The view and the access to the miniature gulf course. The pool temperature was perfect.

Miinukset: No

Plussat: Beautiful Property, love the pools..

Miinukset: This time our room smelled a little like pet urine..

Plussat: It was beautiful, our room opened out to a beautiful pool and the golf course!

Miinukset: The only thing we didn't like is we could only stay the one night! Would have liked to stay longer :)

Plussat: Friendly staff and hot breakfast

Plussat: It was clean, convenient, priced reasonably, and very comfortable and quiet.

Miinukset: The room we had was next to the supply closet, so it was oddly shaped with a lot of awkward space.

Plussat: Comfortable, clean, multiple charging ports in the guest room. Feels upscale because of the interiordesign.

Plussat: Everything was great, we liked the hotel very much.

Plussat: The hotel was clean and nice. The hotel stuff was kind and helps us a lot. The hotel location is convenient access to palm desert downtown.

Plussat: That everything was clean, the location was great

Miinukset: The room size for a suite was way to small

Plussat: The ice machine.

Miinukset: Insulation between rooms needs updating. One can hear snoring and other private sounds through the walls. Most unpleasant experience.

Plussat: excellent

Miinukset: room door too heavy, too difficult to hold open, too loud when closing

Plussat: Good service friendly staff

Miinukset: Sometimes could hear room next door noise

Plussat: Cleaniness

Plussat: Only stayed here one night as we were just passing through. Nice hotel, clean and spacious room. Breakfast was good. Would definitely stay here again.

Plussat: Staff and services are outstanding.

Plussat: The location was amazing and the views were beautiful.

Miinukset: They charge for parking!

Plussat: The bathroom design

Miinukset: There is nothing special about the room design except the bathroom. The cleaning is not well done. It common to leave the floor dirty. The heating unit does not work well and the fridge was turned off.

Plussat: Beautiful grounds and amenities.

Miinukset: No

Plussat: It had ants in the room. The floor was cracked

Miinukset: It had ants in the room. The floor was cracked

Plussat: Nothing

Miinukset: Drilling in my ears

Plussat: The best brunch I have had in a while! I was there for my birthday and it definitely got the day off to a great start!

Miinukset: The shower floor was very slippery

Plussat: The view

Miinukset: We lied everything

Plussat: The service. Grant at the front desk was above and beyond amazing. The food was excellent.

Miinukset: There was nothing i didn’t like. Everything was exceptional.

Plussat: The resort itself, a million things to do without leaving the resort

Miinukset: Location. Simply not much too do around there

Plussat: Free upgrade when we got there!

Plussat: Excellent sushi restaurant

Miinukset: They didn’t clean my room two out of 5 days

Plussat: Location. Boat. Stores. Food.

Miinukset: Staff responsiveness, lack of

Plussat: Location

Miinukset: Broken fan, broken screen door, power went off and gate key did not work asked the manager for a discount he never responded!

Plussat: Large, comfiortable and nice sitting chairs.

Miinukset: No

Plussat: Cool pool water!

Miinukset: The huge cockroach in our bathroom, the pull out couch bed was horrible!

Plussat: Beautiful grounds and pools, huge rooms that felt like apartments, excellent value for the money, loved the location.

Miinukset: Living room sofa was old and stained. This was the only thing I noticed that wasn't perfect.

Plussat: Loved the room and accommodations The pool and grounds are clean and beautiful Really enjoyed the patio to stargaze at night The price was good and I liked it so much I made a second trip to the resort

Miinukset: Nothing

Plussat: Quiet good for families

Miinukset: None

Plussat: Great location, clean and comfortable. Staff could use a little more training in more detailed instructions and friendliness

Plussat: The grounds were immaculate and our studio apartment expansive and beautifully furnished.

Miinukset: Can’t think of anything!

Plussat: I was here with my family. We arrived at 1 o’clock and eve thought check us was at 4 o’clock our room was ready. Receptionist was Juan who was very helpful and did his best . Room was very clean. View was awesome. Overall everything was excellent. I will return here for sure. Thanks to the hotel manager and staff for doing everything for their guests.

Plussat: Excellent customer service great activities my son loves the pools and jacuzzis

Miinukset: Breakfast

Plussat: First class hotel with all the amenities you will need!

Plussat: Cleanness

Miinukset: I though it had a kitchen. Parking was horrible had to park in other section.

Plussat: Location and Golf course are amazing. Room was to small and I felt like I was staying in a 2Star hotel. No room service was not good either.

Plussat: It is a beautiful resort. You don't have to leave if you don't want too.

Miinukset: The food was way too expensive

Plussat: Everything slept like a baby! Views were amazing.

Plussat: lots of children's areas to choose from. Nice pools. Adult activities are fun!

Miinukset: a few restaurants were not opened due to construction.

Plussat: THE SIZE OF THE SUITES AND ACTIVITIES ON THE PROPERTY WERE GREAT AND MET THE FAMILY EXPECTATIONS

Miinukset: THE KITCHENET, THE SOFA BEDS, COFFEE IN ALL ROOMS, AND THE LAKE VIEW ON EACH VILLA AND ACTIVITIES ALL OVER THE PROPERTY

Plussat: The bed was comfortable

Miinukset: Dirty, Loud

Plussat: A really great looking facility in all

Miinukset: Knocking sound in the morning in the closet area

Plussat: Villas good location across pool, good fitness center, the property is very nicely maintained.

Miinukset: Bed pillows to puffy, hard.

Plussat: It's an older hotel but clean and good size room. You can actually open the windows to let in fresh air. It's in a decent neighborhood that's very quiet at night. The Continental breakfast is nice but does start at 9:00, 8:00 would be better

Miinukset: That continental breakfast could start earlier at 8 am

Plussat: I would have rather had the money to buy my own breakfast somewhere else

Miinukset: Customer Service, Cleanliness of Room

Plussat: The staff were nice and friendly.

Miinukset: You’ve got to be able to do better than this in Palm Desert for $200/night. Rooms were okay but smelled and kind of run down. LOTS of sketchy people lingering around the parking lot, seemed like drug deals or something. People hanging and smoking in the parking lot. Shower had warm water but never got hot. In sum, this is not a great place. I don’t recommend it at all. I don’t understand the good reviews. I’m not particular but I do like the places I stay to be safe and clean and have hot water.

Plussat: I like the large room and pool side

Miinukset: The family above us the kids were playing and had it sounds like a bouncing Ball on the floor

Plussat: Location

Miinukset: I specifically requested a king size bed for my son and his very pregnant wife. They were given a very small full size bed. Not comfortable and we’re not accommodated....sad and disappointed for the holidays :(

Plussat: This hotel is small and quaint,in a residential neighborhood. The front desk staff are amazing, friendly, helpful and knowledgeable. The rooms are updated, we had a king suite and bbq'd one evening. The pool and jacuzzi were great on a chilly night.

Miinukset: The on site parking gets full in the evening but there is ample parking on the street in front. Felt safe having my car there. It's right in front of the hotel.

Plussat: The staff was great, we had to leave at 6 a.m. every morning before breakfast opened at 8. So they gave us breakfast items to take back to the room the night before since there is a fridge and microwave and coffee maker in the room. this is not a fancy p

Miinukset: Not a fancy place, but the rooms are clean and well equipped. Parking was the biggest drawback! He came home late each night and had to park on the street every night.

Plussat: Cozy place, nearby restaurant,gas station and super market.

Miinukset: noisy in the night cause of the smoke and alcohl store cross the street.

Plussat: Comfortable room and friendly staff.

Plussat: Excellent breakfast offering. Endless coffee and very good

Miinukset: Hot water is sometimes in short supply

Plussat: We were given a 2-BR suite complete with full kitchen. If was simply amazing for what we paid! We even had a semi-private pool that unfortunately did not get to use. It is an older property, but it is clear that management takes great pride in its upkeep. Highly rsckmmended!

Miinukset: The breakfast could have been a bit better.

Plussat: It was Christmas Day and we only stayed one night. Everything was great, staff was positive and helpful. Even had small travel bags with water and snacks for the trip home .

Miinukset: Nothing we didn't like like.

Plussat: The breakfast was nice.

Miinukset: The pool was dirty and too hot in temperature.

Plussat: Location

Miinukset: I had to be transferred to another room due to the musty smell. Even the new one was stinking. I think they need to replace the sofa's and carpet. Also 1 elevator isn't ideal for the amount of rooms.

Plussat: Location. Close to restaurants, Walmart, El Paseo shops. Next door to Arco, Jack in the Box, Starbucks. Across the street from Carls Jr , nail salon, massage and couple Italian restaurants and fast food. Quiet.

Miinukset: The shower bench placed to close to tub spout. This is a heavy bench that has to be installed in tub by maintenance guy. This is not a shower chair. Water ends up on bathroom floor because of position of the bench. Hard to get in and out of tub.

Plussat: clean facility and lots of parking easy access

Miinukset: too far from palm springs had to drive to most locations

Plussat: Great location, free breakfast, friendly staff

Miinukset: Internet access is horrible and lacks adequate security

Plussat: The property was beautiful. The breakfast had variety and was quite good, especially the cheese omelet and the yogurt smoothie.

Miinukset: nothing

Plussat: Continental breakfast was nice, staff were pleasant

Miinukset: It was an average hotel but cost was higher than an average hotel.

Miinukset: Loud ac unit and refrigerator woke me up every time they turned on. Not as clean as should be. Fitness center small, minimal choices. Not worth price.

Plussat: The staff is simply wonderful. Stayed here twice on business, and this property is my favorite. Checks all my lodging needs perfectly. I love this place! You will not be disappointed. PS the breakfast is excellant. Ten out of ten stars.

Miinukset: All tremendous...nothing to complain about at all.

Plussat: Excellent Free breakfast. Best I have experienced. Nice heated pool and hot tub. Excellence staff. Highly recommend this hotel

Plussat: Breakfast

Miinukset: Processed food No 1/2 & 1/2 for coffee

Plussat: Location, breakfast

Miinukset: Room heating unit was not functioning properly. Overly complex thermostat.Reported and supposed fixed that night - but woke up to 78 degrees and heat pumping - reported at 7am to front desk and asked how I turned it off - she replied she didn't know and housekeeping could fix later. Little thing ruined otherwise good experience. Likewise elevator was sloooow and sounded bad and we were on top floor. ( Of only 3).I will not be staying in a Holiday Inn Express soon again.

Plussat: Very pretty Excellent landscaping Good cookies

Plussat: The breakfast was wxcellent. The bed was very comfortable.

Miinukset: One light didn't work. My room was basically between the elevator and the lobby. I didn't hear anything...but it was extremely close to being in the lobby. Grounds were comfortable and spacious.

Plussat: Staff was really great and helpful. Breakfast was very good. Room was clean and nice.

Plussat: Breakfast real good and balcony... Nice to have window that opens all the way...

Plussat: Big hotel in center, clean, comfortable beds and super pillows.

Miinukset: Thin walls - we were hearing everything from another room.

Plussat: We didn’t eat breakfast there. I drank the coffee, very good. My wife is gluten free so not much for her. Tea selections are good.

Miinukset: Room 152. I tried to adjust the thermostat and I read the instructions, tried to get the fan working to move some air, tried to lower the temp and it would not go below 70 degrees. Way to warm!

Plussat: Location, Postmates could easily deliver food to room, parking lot was never full, complimentary drinking water and breakfast, spacious mini fridge in room, complimentary toiletries, felt safe, complimentary WiFi

Miinukset: I was on the first floor with no access to patio from room, fitness room was weak

Plussat: Breakfast was hot and very good. Nice selection of items. Ever staff member that we talked to was friendly and helpful. We look forward to staying there again.

Miinukset: Nothing.

Plussat: Friendly staff and clean facility. The housekeeping crew was also friendly and efficient.

Miinukset: N/A

Plussat: The service, location and the free breakfast. The rooms were clean and well worth the value and price spent on the accommodation.

Miinukset: Everything was expected. No comment.

Plussat: Food

Miinukset: Bed needs replaced and carpets are worn. Bath fan needs fixed. Dont like pets in next room that bark.

Plussat: Happy hour Greek grilled chicken salad was goo. Breakfast is pretty good too.

Plussat: Fitness facilities and the welcoming and helpful staff.

Miinukset: One issue would be as golfers the breakfast starts too late I would like to see it start at 6 am.

Plussat: The room was excellent, can't comment on the rest as I was only in town 1 day.

Miinukset: Improve the variety of the breakfast.

Plussat: Daily breakfast included & 3 social evenings was very nice. Great gym facility

Plussat: The room was great, bed was comfy. The couch was also comfortable, most hotel couches are not great to sit on let alone lounge after a long day. The hotel staff was very nice, we received some waters and snacks when checking it, no other hotel I have been to has given snacks. It was a nice touch.

Miinukset: There really wasn't anything I didn't like about the room. I wished the breakfast would have started later, we had to leave before 7 so we didn't get to take advantage of the free breakfast, but it sounded like it would have a been a good one.

Plussat: One of the ladies @ the front desk had an attitude over the phone

Miinukset: One of the girls @ the desk had a snooty attitude over the phone due to a problem with my card her voice of expressing the issue was very unprofessional & rude like my card isn't good enough since the transaction didn't go through her tone of voice came off in a way of tryn to discriminate me , so asked if She will accept cash for this time since my card kept cancelling the payment she told me no i have to have a card & I can pay cash @ checkout. Everytime I would suggest certain options but her customer service skills sucked , just cause my card isn't working doesn't mean you have to talk to me differently

Plussat: The room was a great size, very clean and comfortable.

Miinukset: The pool was too small for the amount of guests and always very busy with children. The grounds and stairs leading to rooms needed to be swept more regularly - they were always covered with debris from the trees.

Plussat: The workout area is very nice, the equipment are in excellent condition Room was nicely situated Very nice fronds desk staff Karisse ( not sure of spelling her name)helpful, efficient and pleasant

Miinukset: Breakfast was plentiful but missing in fruits (2 kinds daily) We are elderly, walking up to the upper floor with luggage without help was difficult Missed a jacuzzi...

Plussat: Good breakfast, free parking.

Plussat: The staff, location, amenities

Miinukset: Our room had flies, because the housekeeper didn''t take the trash out from previous guests, no room service the next day. When we called the lobby I was on hold for about 15 min. And when I asked for towells the person who came wasnt happy to do the

Plussat: Nice big room

Miinukset: Big stain on carpet when we walked in. Breakfast (although included) was just not very good and was too crowded.

Plussat: Everything else was superb especially the tennis.

Miinukset: In the past maid service was included no one never told me it wasn't even a check-in I discovered it later

Plussat: Hot tub, location, staff

Miinukset: Rom needed to be upgraded.

Plussat: The location was very good. The grounds were nice.

Miinukset: They did not have our reservations when we arrived. We were told that someone failed to enter the reservation. We could not use the large pool the 2nd day of our stay because of an event that was being held there and we were not informed ahead of time. Also, there was no turn-down service and that was not made explicit prior to booking.

Plussat: Nice pool area

Miinukset: No maid service. Had to get clean towels etc Disappointed for the expensive room rate. Would appreciate credit etc for this kind of experience!!

Plussat: The location is quiet and isolated from traffic, but only a 3 block walk to very nice choice of restaurants. On site is a small cafe for breakfast, lunch, and happy hour at very reasonable prices. Both the staff and other guests are very friendly, and one can meet people easily. It is closer to better hikes than Palm Springs.

Plussat: Nothing, didn’t stay

Miinukset: They have a 30 day can elation rule, no exceptions. My wife got ill 5 days prior to our visit and we were forced to pay in full! Stay at a local hotel/motel that has a more modern approach to cancelations, they are not your only option.

Plussat: This is a very dated resort. The buildings look more like a motel. View is over old tennis courts. Facility was clean but really old.

Plussat: Been coming here for 48 years and love it.

Miinukset: resort fees

Plussat: The staff were all very nice and helpful!

Miinukset: The woman in the kitchen walked away from me and left me standing there waiting to order. I had to wait for another staff member to come in to get eggs. I don’t know what I did to here as I said nothing and was waiting at the counter to order

Plussat: The room always meets our expectation, the breakfast is great and the staff wants to please. With you price, it's a formula for success.

Miinukset: The air conditioner motor was a bit loud in our room, and the desk clerk immediately had maintenance tend to it when we complained. Mechanical things do wear out, don't they?

Plussat: Cleanliness, location and friendly staff.

Miinukset: None.

Plussat: Very clean and comfy.

Miinukset: Something wrong with the television reception.

Plussat: Very clean, air conditioning quiet with remote.

Miinukset: No

Plussat: The location was perfect for me. It had good restaurants and food stores near by to get dinner.

Miinukset: The pillows were as hard as a rock.

Plussat: Cleanliness and breakfast

Miinukset: Only a little complaint,trees need to be trimmed back at the tennis courts and maybe a broom and squeezey made available at the courts

Plussat: Comfortable and good breakfast. .

Miinukset: No!

Plussat: The staff was friendly, professional and helpful!! The room was good. The bed was comfortable.

Miinukset: The door to the room had to be slammed rather than closing easily....

Plussat: Breakfast, price and location, nice clean room, good pool!

Miinukset: Older hotel and no elevator for luggage.

Plussat: breakfast was good, not great but good...location very good, easy access to fwy & local restaurants, etcroo

Miinukset: room needs upgrade, very old & dark, even with shades open. Overpriced for value received, especially on weekends. Upgrade first before raising prices, to justify price increase.

Plussat: Hot breakfast.

Miinukset: The staff were quite unfriendly and requested additional money. The AC was not very effective as the room did not get below about 80 degrees.

Plussat: Breakfast was too expensive.

Miinukset: Bathroom & dressing area way too small.

Plussat: COMFORT , CLEANLINESS FAIR PRICE , QUIET

Plussat: Amazing staff from check in to check out

Miinukset: A little pricey for the room size. The suite was small & the pullout bed was terrible! Otherwise the two twin beds were comfy with wonderful pillows.

Plussat: I was using the facility post outpatient surgery. The staff did everything to accommodate my needs! The room was clean and the beds comfortable.

Miinukset: the toilet was clogged first night there, asked the front desk to have fixed they never did, smell was horrbile all night and had to use hallway closet

Plussat: clean

Miinukset: no

Plussat: easy to get to, nicely furnished rooms, clean and easy access to the stars and elevators

Miinukset: The only thing I would consider as a negative is there was only 1 ice machine, which was located on the main floor. the second floor ice machine was walled off and out of service.

Plussat: nice, clean typical courtyard

Miinukset: no

Miinukset: No free breakfast, which is pretty much expected in today.

Plussat: The gym was great!

Miinukset: No complaints

Plussat: Very clean Property/Rooms, Spa was very nice and the staff was externally friendly.

Miinukset: While we were their everything was excellent.

Plussat: Staff was generally friendly, except on check-out!

Miinukset: The "view room" given to us by the Front Clerk, as "special", looked directly out on the 5 huge storage bins - with 6 toilets on top! THE RAIN starting next DAY with CEILING LEAKING TERRIBLY- forcing us to re-pack and move rooms,with NO DISCOUNT or other