Hotel St Moritz Queenstown - MGallery by Sofitel

Comfy bed. Clean room. Most staff really helpful and friendly. Loved the decor...great earthy colours, awesome artworks and furnishings giving a really cosy feel. Shame restaurant didn't seem to have that same feel/atmosphere though.

Not all of the staff were friendly, but the conceirge I dealt with the most was. The 'garden' view was not a nice garden view at all. For the price really should of had a lake view. The coffee machine produced awful coffee, pretty sure it needs a service. Meal for dinner could of been larger...was a very expensive piece of lasagne...perhaps a full salad or veges to accompany it would of been nice.

Despite a chain ( Sofitel ) backing it , it feels boutique; a bit dark and dinky —- We had the 1 bed suite with lake view balcony and the view was breathtakingly spectacular, albeit for a steep cost

The reception staff looked a tad overwhelmed ( exhausted, non- smiley) but were professional Can’t put a finger but the oomph was missing ! The place is an uphill climb which is the major setback At the same eye watering tariff u could get an equivalent 5 star without the trek up the hill !