Rockford hotellia

Plussat: Clean, comfy bed, everything we needed! Friendly and helpful staff.

Plussat: Very

Miinukset: Very friendly and helpful staff.

Plussat: Old Outdated and Stinky

Miinukset: First of all I have to say I chose this for my Sister and her Husband who had Just driven 16 hrs only to check in to this Pet friendly hotel. Because I stay at Candlewood Suites when I Travel and have had nothing but good. So they got to the room and call me and said the room smelled horrible. And they were trying to cover it up with plug in. So they went and talk to management they moved them to another room not tell them that there 1 st floor was the pet friendly floor. My sister said it smelled like Dogs. She said the bed was not a queen but a full she said the hotel was Outdated needing some updating. So the next night they had someone above them stomp all night and early the next morning they had a water Leak that Leaked all over there bathroom from the upstairs. The room that the Tenant stomp all night. So they were move again to room number 3. I tried to get them to leave but they choose to stay because they were tired of packing up moving. I talked to manager who didn’t have a Clue. She said well our 1st floor is our pet friendly floor I ask her why don’t they ask people do they want a room that Animals had been in because if u r like me who has allergies to dog and cats that trigger my asthma. No skill she was asking me what did I want her to do..... I said if u don’t know . My advice don’t book at this hotel

Plussat: The staff was awesome and they allowed me early check in.

Plussat: Location

Miinukset: N/A

Plussat: Checking in, Rowena was great to talk to and got us through the check-in quickly, very welcome after long flights. Location adjacent to the bus terminal was perfect for our late arrival.

Plussat: The friendly and helpful staff. Didn't hesitate to get longer extention cord from maintenance since only one plug by bed.

Miinukset: Poor layout of room. Bed 6" from wall, no electrical plug or nightstand for wall side of bed. Had to get long extention cord for CPAP which had to go on floor. Towel rack allowed towels to hang into raised toilet lid or seat.

Plussat: Close to everything you need, Walmart and bars and such

Miinukset: Location is a little inconvenient but they all are that area

Plussat: Location

Miinukset: Room to small. No extras. Cheap and small for the price . No extra blanket. No laundry bags. No curtains only shears. To bright to sleep No bathroom exhaust fan Just little extras all other hotels have but just as expensive Wont stay again.

Plussat: Nice staff. Kitchen is super useful.

Miinukset: They make extra effort to make the room clean, but it is too much scented due to some kind spray they used, I wish they did not use any spray for the room, just the natural air would be great.

Plussat: Doom had a very odor smell

Plussat: Mattress was very uncomfortable and after asking for another room if possible, they were very helpful and exchanged the mattress. However that one was better than the first, was still not very comfortable.

Miinukset: I was on first floor, the floor above was extremely noisy with children jumping and running.

Plussat: Big, clean and comfort room. Good bed. Small kitchen, enough to cook quick diner. Couple of bars nearby, no need to drive there. No problems with parking. Stuff is helpful. Quick check in/out. In general, good for business trip.

Miinukset: Bad sound insulation, you can hear steps from above (my room was at the 3rd floor, total 4 floors) Bit overpriced, from my point of view.

Plussat: Everything was nice. I would have stayed longer but was just passing through. Would definitely stay again.

Miinukset: Nothing really.

Plussat: My wife and I stay here every year for the annual teddy bear toss for the Ice Hogs. We’ve only ever stayed in a basic suite but it’s more than enough for us! Last year we learned it was a dog friendly hotel so this year we brought out two rescue dogs. We love the staff here and they’re all dog lovers! This hotel is our only choice when we visit Rockford!

Miinukset: Well there are only two things we had any complaint about. They are very minor and will not deter us from staying here. Firstly, we found a cut toe nail on the floor in our room. It is by no means a reflection on the cleaning staff. We just happened to move the bedside table and found it under it. An easy thing to miss. Secondly, the coffee in the breakfast buffet isn’t that great lol. My wife and I are coffee lover so this one was a rough one!

Plussat: Free breakfast and ample parking in their lot. Free wifi was nice too.

Miinukset: Musty,stinky elevator/lobby. Staying 2 nights, the room was not refreshed. We returned at night to unmade beds, wet towels, no new coffee packet or shampoo for the next morning, This location is not representative of the many other Staybridges we've used.

Plussat: Staff helpful, location great.

Miinukset: Pool seemed unkempt.

Plussat: Nice place hot tub was broke down and that was not known til check in

Miinukset: They double charged my card and refuse to get down to the bottom of it day 3 and still haven’t received any information about my 250 dollars

Plussat: Huge room. TV could have been bigger given the room size. Excellent breakfast selection.

Plussat: There was a lot of space in the room.

Plussat: It had a pool and fitness room. The beds were really comfortable as well.

Miinukset: The jacuzzi did not produce alot of bubbles. I might be broken.

Plussat: Location

Miinukset: Television old and outdated.

Plussat: The shower was excellent. Very comfortable room...

Miinukset: Nothing that I can think of. ..

Plussat: Clean rooms, friendly service. I would recommend this hotel to anyone.

Plussat: Beds & pillows

Plussat: Such a comfortable room and beautiful hotel bright and welcoming.

Miinukset: Such a limited menu

Plussat: Very nice room and comfortable bed

Miinukset: No

Miinukset: Nose level of people next door and no fan available

Plussat: Spacious. great staff.

Miinukset: Hot tub was not working.

Plussat: Loved the tall shower. Nice beds.

Miinukset: Not really

Plussat: The bathroom was recently remodeled to good, not great, standards. The bed was very comfortable. The sheets and pillows were very high quality. The small bar and restaurant, though old school, had good service and reasonable prices.

Miinukset: The sofa was something you find in your grandmothers basement. The lobby looks original from the 1980's.

Miinukset: Would have been nice to have had a few USB ports in the room.

Plussat: The sleep number bed and rain shower was amazing!Friendly staff. Big room.

Miinukset: Unfortunately the pool was very cold and the hot tub was lacking the jets to make it a real hot tub. Was more like a big bath tub with hot water. Breakfast was not included either.

Plussat: No.

Miinukset: Construction was going. Workers banging till 8 o'clock at night. Mattress on pull out couch had stains all over it! Absolutely disgusting!!!! Bartender at the restaurant was either high or drunk and dressed inappropriately! Elevator inspect was expir

Plussat: Beautiful stay! Only had the pleasure of staying one night but the room was EXTREMELY clean. I bring a lint roller with me to check the bed to be sure it’s clean, and it passed with flying colors. Shower was clean, towels clean, room was excellent and we could not have been happier, staff was friendly and helpful! We are excited to stay again in the future!

Plussat: The great deal I got on the price.

Miinukset: No.

Plussat: I loved the hot tub and pool. The coffee maker in the room was a Keurig which was awesome. The pillows were great(like feather)

Miinukset: I guess it would have been nice to have continental breakfast like most places offer now.

Plussat: The staff were wonderful - and they needed to be to compensate for the terrible hotel.

Miinukset: Where do I start? The fact that they didn't clean our room when we stayed 2 nights? The rocking party taking place under our room until midnight? The foreign hairs I found on my daughter after swimming? The dirty gray grout in the bathroom?

Miinukset: The room was very noisy. It's too close to the expressway. Kids were running up and down the hallway all night

Miinukset: Very hard beds.

Plussat: Friendly, professional check in,. Location right off hwy, excellent. we

Miinukset: There was a beeping alarm all night in my room. I figure it might be a furnace filter alarm. I told front desk. I hope they fixed it before the next people stay. Front desk mentioned power cycle unit which only a temporary fix.

Plussat: Room was nice and clean. Sufficient towels for myself and 3 grandchildren. Breakfast buffet was very convenient and delicious. Good variety of foods. Grandkids all found plenty to eat. Really liked the omelets made to order.

Miinukset: The bathroom in the pool area was filthy. When we returned the next day to swim again, it still hadn't been cleaned. Both times we visited the pool, we had to go to front desk to ask for towels. The sofa sleeper mattress was very uncomfortable. I thought it was a little pricey. Very good location. We went to the movies nearby and the mall.

Plussat: Location and very clean. Nice to have bar/ restaurant with excellent food on site. pool is awesome as well.

Plussat: The people were very nice and is was very quiet in our room

Miinukset: The bed was a little hard

Plussat: Great hotel for a good price.