Rosario hotellia

Plussat: Hotel location on the river

Miinukset: The room is tiny

Plussat: Amenites

Plussat: Spa and restaurant

Miinukset: There is not iron inside the room.

Plussat: Everything: staff was exceptionally nice Very well appointed quiet room. Spacious bathroom. Complimentary coffee and cookies at the bar until 5 pm. Very good breakfast. Will certainly return

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: The staff were extremely helpful and nice. All the facilities at the hotel were perfect. The restaurant was worth every penny and the free coffee bar is a brilliant idea.

Miinukset: The curtains were a little hard to open as one was stuck closed completely. It could also use a deep clean as under the bed was extremely dirty and the rest of the room wasn't spotless.

Plussat: The hotel is very well located and the rooms are spacious and comfortable. Facilities like the gym are excellent.

Miinukset: The actual hotel has no character, it is just a high rise building and very much a chain hotel. The bathrooms have everything that you need but could do with an update.

Plussat: Location. Clean. great staff

Miinukset: Bar not atmospheric

Plussat: Staff had great attitude and very friendly

Miinukset: nothing

Plussat: the facilities

Miinukset: the breakfast

Plussat: Quite central friendly helpful staff lovely rooms

Plussat: Absolutely amazing staff. Milano on reception was great.

Miinukset: Pool was closed.

Plussat: The rooms are very spacious and have everything that you need. The location is fantastic and there are excellent restaurants and bars very near. It is close to the river and shopping is not too far away. The staff are very friendly, helpful and efficient. This is a convenient and comfortable place to stay, in a very convenient location.

Miinukset: It is a modern, rather featureless building with no real individual character. Definitely a chain hotel but nicer than expected.

Plussat: Friendly staff, good WiFi, very clean and modern.

Miinukset: They have single-use polystyrene cups for the coffee in the bedroom. Seems unnecessary, why not have normal reusable cups and help the planet?

Plussat: It was comfortable and clean

Miinukset: It was an ‘ok’ place to stay.

Plussat: Very good option to stay in Rosario. The food in the restaurant was also excellent

Plussat: Nice stuf.

Miinukset: Bath too smal

Plussat: Modern room in the center of town

Miinukset: nothing

Plussat: Excellent location in Rosario downtown. The apartment was well equiped and spacy with a table for working, but the kitchen had no possibility for cooking other than with a microwave. Breakfast could be better considering that the apartment is equivalent to a 3 stars hotel

Miinukset: The air conditioner did not work well and the room was a bit cold despite I set at 30 C. Also I found only one pillow

Plussat: Good choice at downtown. Rooms very clean with kitchen facilities and individual air conditioner. Excellent light for working in the room. Breaksfast OK but nothing special, and parking facilities very close

Miinukset: The walls are very thin and it bothers when in another room they talk or use the bathroom

Plussat: Thev staff were friendly and obliging. it was one of the safest hotels we have stayed in due to no one gained entry without being let in. Breakfast was simple but good .fairly central but you either walked got a taxi. 100-200 pesos got you a long way in the city. We chose to walk a lot.

Miinukset: The bathroom was very compact but functional.

Plussat: .

Miinukset: Breakfast was very poor no eggs no cheese.very boring .Security overdose coming in or out not pleasant

Plussat: Apart Hotel Río Grande has a warm, helpful and welcoming staff. The location offers you an opportunity to walk to most of the tourist areas and there are restaurants and stores nearby. The hotel lobby and my room were clean and inviting.

Miinukset: Unfortunately, the WiFi was inconsistent. The staff was quick to respond. The breakfast buffet could use some fresh fruit.

Miinukset: Breakfast offered only bread, coffee, and juice. I would have liked a continental breakfast with cereal, ham, cheese, fresh fruit, etc.

Plussat: I liked everything! Great place to stay: clean, good location, nice staff.

Miinukset: I liked everything

Plussat: Friendly staff. Clean and comfortable in a good location. Good value for money

Plussat: Near the Rio Parana and walks

Miinukset: On pedestrian street and late at night or early arrival the area was questionable according to the taxi driver. He watched me until I reached the hotel which was locked but ringing the door bell had a prompt response. Staff were very nice.

Plussat: Pleasant inner courtyard with seating; roof terrace with view over the river; free bicycles.

Plussat: New, clean, well kept, excellent location. Good value for mone.

Plussat: Good BF

Plussat: Great location big room comfortable beds

Plussat: In a few bullet points: 1. The staff are very pleasant and helpful. 2. The room is huge, w/a very well kitted kitchenette and mini-bar. 3. The room is quiet. 4. The wi-fi is fast. 5. The hotel is centrally located.

Miinukset: In a few bullet points, again: 1. The walls/celing could use a lick of paint. They have scratches and marks. 2. The way the toileteries are provided is not eco-friendly (they do NOT leave in the shower half-full shampoo and conditioner and/or sopa bars). 3. The menu is exhaustive and ambitious, yet the food is too bland or some of the flavours (mostly "salt") are overpowering. Keep it simple and reduced the number of dishes to an elegant minimum an deliver on quality: do not go crazy and fancy and deliver the kind of goo I ate, ham and cheese filled sorrentinos with a mixed sauce that tasted like a heart-attack. 4. The breakfast buffet is exhaustive, again, but caters mostly for someone with a sweet tooth, i.e. way too many pastries stuffed with dulce de leche. It is clearly targeted to the Argentinian guests. I'd recommend a bit of mixing and matching because the waste is immense. Keep it simple, dainty and tasty, and as traditional as possible (how about "tortas fritas saladas" or more "chipá"?). 5. The hotel doesn't accpet debit card payments online.

Plussat: The room looks like an entire apartment

Miinukset: Gym is in another building (have to go out and cross the street) and have to pay for parking (didn't know it in advance)

Miinukset: The citrus fruit in the breakfast tasted like vinegar. You should keep an eye on that.

Plussat: Goog location, good traetment from the staff.

Miinukset: Hotel restaurant could have been better.

Plussat: staff parking breakfast

Miinukset: gym is not open

Plussat: Staff are fantastic,speak English and really helpful,breakfast is excellent...room was big,clean and bed comfy.cleaners come twice a day..laundry service impressive.would stay again.

Plussat: Yes the beds was eonderful

Miinukset: The air condition das very smsll

Plussat: All staff were very helpful, especially the young front desk staff, who did everything to be helpful.

Plussat: Good bed And shower!

Plussat: near the city, perfect location, breakfast was really good (even gluten-free and lactose-free upon request)

Miinukset: noisy street, window didn’t really close

Plussat: Service from ppl was perfect. Restaurant means restaurant, not just word. I was very glad to see it.

Plussat: breakfast despite not having many choices. Location was the strong point I liked

Miinukset: I booked 3 nights at this hotel because the rooms had no iron to move nor tabua, medium service, only the breakfast was reasonable. When I made the payment on the card, they claimed that the card was not accepted because in Argentina not is accept it, I tried to make a transfer and the attendant was extremely rude to my guests who proposed to pay in cash.They paid in Real (Brazilian currency) and the attendant took an extra hour to make the money conversion. Totally unprepared.

Plussat: The hotel is in a beautiful old building and has lovely period features. The rooms are spacious, comfortable and well equipped and the hotel restaurant is great. The spa is small but the therapist was really good.

Miinukset: Small things let it down - shower door didn't close properly so the bathroom and toilet floor were often wet and there were no towel hooks or rails. There is some gym equipment but it is definitely not suitable for more than very basic exercise.

Plussat: The location was quite good and central to the centre and the river walks.

Miinukset: The staff need to try a little harder.

Plussat: The bed extra comfy. Good electric sockets. Not usual in Argentinian hotels. Very quiet room. Good lightning. Fair breakfast

Miinukset: Telephone not working in the room and staff dismissing it as no problem. Really unprofessional. Cannot ask for room service. Cannot call local work colleague. Cannot contact reception even ! Water faucets broken in bath tub. All soap dispensers falling apart. Really not up to mark for the class they offer and still charge 90 dollars a single.. The neighborhood safe but the exterior dramatically dull. Hotel picture very misleading. In my scale of values misleading info and non functioning basics like above means not recommended even if staff were polite and friendly

Plussat: Dinner menu was outstanding and well presented

Miinukset: Breakfast was quite boring ,the same every morn

Plussat: When we asked to move rooms because of a noisy neighbour they were instantly helpful and accommodating

Miinukset: Inner rooms are noisy

Plussat: The fantastic service provided by the manager was great. Unfortunately we had a friend who needed a hospital stay and to assist us the manager visited my friend numerous times at the hospital and acted as interpreter. He deserves a medel . Thank you Axel for the great and wonderful service you and your staff provided.

Miinukset: All good and the hotel exceeded our expectations.

Plussat: Splendid building, beautifully furnished in a great location with helpful staff and an excellent resto! Loved it ! That’s why we are on our way back today!

Miinukset: Nothing!

Plussat: Excellent size rooms , nice bar area , great Resturant , staff couldn’t do enough for you

Miinukset: Nothing

Plussat: Nothing

Miinukset: The breakfast was horrific I would not even recommend to get up in the morning for it. The staff were not helpful. There were numerous staff on the desk and none in which wanted to help with small things. The card on numerous occasions did not work nearly every day. Appalling!!!

Plussat: Breakfast was great, beds were comfy and the location was great. Will consider it again when traveling to Rosario. Also, I made a mistake by reserving a twin room instead of a matrimonial. This was fixed by the staff. Thank you!

Miinukset: The only detail was that our room (332) had an ventilation exhaust right besides the window. At the end of the day, we were so tired that we didn't care, but a fussy guest may be bothered by this.

Plussat: Yes, the eggs were fluffy (I missed the bacon), staff very friendly and acommodating with one exception. My room big and comfortable, exceeded my expectations. Price through booking.com less than what my friends paid for a smaller room. Very pleased with my choice.

Miinukset: A few exceptions to the staff not as friendly. I would have liked more information about the area, such as availability of street maps and transportation maps to visit points of interest. We scrambled at times, but managed to have a great time nonetheless. A lot of walking involved

Plussat: Crew was polite and professional.

Miinukset: WIFI was good enough. Pool really crowded

Plussat: In city center, very nice rooms

Plussat: Breakfast is good

Miinukset: Need more light in the bathroom. There was mold on the bathroom roof

Plussat: Nice clean hotel in a relatively good location

Miinukset: I was told that upon presentation of a foreign debit card and passport I would be exempt from the 21% tax, however when I went to make the payment, the man at the check in desk just told me to enter my pin and didn’t show me the amount I was paying (and didn’t ask for identification). When I checked my banking 1 hour later I realised I had been charged for the tax. I don’t speak Spanish, so when my Argentine girlfriend asked him about this, he simply said “the payment has been processed, it’s too late now” and didn’t seem to know about a credit cheque option to refund the customer. Not acceptable.

Plussat: it's a very clean and beatiful place, very confortable ... the reception was great

Miinukset: the wifi is kinda slow, works for facebook and check emails but not for work

Plussat: 1. The location of the hotel 2. The room and its cleanliness 3. The presence of the balcony 4. A good ample fridge

Miinukset: 1.VERY time-consuming check-in process (half an hour). We were NOT told about the breakfast . We were not given wifi until we asked for it. So we did not have breakfast because we thought it was not included in the room rate. The other morning another receptionist did tell us about the breakfast upon check-out , but we lacked time to have it. 2. Lack of a frying pan in the kitchen. 3. Lack of racks or lighter to lighten the gas oven.

Plussat: Outstanding value. It was a really nice place for only $50 per night. The staff was very friendly.

Miinukset: One time that we asked for a car, we were significantly overcharged (double what we were charged on the way to the hotel). The other time, it was A-ok.

Plussat: Great staff and facilities. The room has everything you need to prepare your own meals.

Miinukset: Although in this page it says that the hotel accepts credit cards we had to pay cash. Also in the page is mentioned that check out is at 18:00 but actually it is at 11.

Plussat: Staff was very friendly and the room was very nice

Miinukset: Breakfast was not what we expected

Plussat: Master room was good

Miinukset: The fold out beds

Plussat: Bed was super comfortable. Staff very helpful, best breakfast around!

Miinukset: Just be sure you ask for a room where the air conditioner has been recently recharged.

Miinukset: Unfortunately, each time I visit the Urquiza Apart Hotel, it is getting worse: out-dated decor, lack of maintenance, and a number of things that have contributed to me deciding: "although have I liked to stay in the past, this is my last time". I'd like to mention a few of the experiences I had: After a practically 20 hour trip, when I arrived and filled out the form at the reception, the receptionist asked me if I could pay my stay in advance. I explained that I preferred to do it on the last day of my stay (as per the terms of the bookings). They explained that they had some clients who left the Hotel without paying (?). Despite if this is true or not, I found it quite awkward and offensive, because first of all, I have been a regular customer over the last few years, and with me, they have never had that problem and, secondly, if the customers run away with paying it means the administration or reception of the Hotel is failing! In the end, I agreed to pay half of my stay up front and the rest at the end, but I was not happy with the situation. The next day, I couldn't flush the toilet for hours due to a problem with the plumbing. I called the reception to report it, and the response was that the situation (a lack of water) was quite common in all the rooms but they were expecting it to be resolved in the next “few hours”. It took much longer, and in the interim, the receptionist offered to bring me some buckets of water instead. While helpful, this is not really acceptable in a 4-star hotel. Lastly, the Internet hardly worked which prevented me from being able to plan my time while I was there. To be honest, I can see why I was asked to pre-pay the full amount in advance; the service provided was not up to what is fair or advertised and I would have been within my rights to receive a discount.

Plussat: Very clean, delicious breakfast and good location. Service very good and nice.

Plussat: Everything was great. Staff were awesome!!!

Miinukset: Is not a hotel for a tourist. Just small amount of people that work in the hotel speaks English. I didn’t like the pool section. The weather was perfect but there was a lot of dirty things all the way around. The spa doesn’t speak English at all and we couldn’t make the appointment that we had because we couldn’t understand eachother.

Miinukset: Indoor pool closed / late response from staff / room phone not working well

Miinukset: I couldn’t use the warm swimming Pool . Nobody had told me it wasn’t included.

Miinukset: We didn’t know the indoor pool was not included n the stay. So we had to pay extra.

Plussat: I liked the size of the bathroom, shower with abundant water and easy to regulate warmth of the water.

Plussat: Waiters during breakfast were nice and polite

Miinukset: We arrived at night. Nobody told us that parking was until 10am. They charged us a lot when we could have parked for the half money right next to the parking they use. Not cool. The pictures of the hotel show it a lot better than what it really is.

Plussat: The room was big, nice common areas

Miinukset: No towels, overpriced for the private rooms. Might be better in dorms

Plussat: Really good location.

Miinukset: The staff is little bit unfriendly. I felt like i am bothering them with my questions.

Plussat: Super nice staff, happy to have a long chat, give you tons of tips and share a cup of mate. Great location, breakfast pretty good too. Lights next to each bed were a nice addition.

Miinukset: Beds were a bit short so one guy kept kicking my pillow over and over again ;-))

Plussat: All good, clean enough and stuff was smart and kind

Plussat: The staff was super friendly from the first moment. We made a call and since then it was awesome. We arrived late at night and the guy that welcomed us was extremely welcomy and friendly. He even gave us a map of the city and pointed out some spots to visit the next morning. We had a good night sleep and then, the next morning enjoyed some hostel breakfast. Nice options and quality. Loved the place: the idea that each room has a music style theme and the fact that the property is an old house that has been prepared to be a hostel. Beautiful threat art at the reception btw. Definitely didn’t expect all this. Left super happy and satisfied.

Miinukset: Nothing. Just maybe an issue with Booking.com app is that I couldn’t select a room for two people with twin beds. It just said double room. I made the reservation and called the hostel where they told me they had what I was looking for. So nothing else to add.

Plussat: Very very friendly staff, good location, good price.

Miinukset: Bathroom would need a renovation

Plussat: Location was good Staff were friendly Good value for money

Miinukset: Very few plugs in the rooms Not very sociable hostel Breakfast wasn't great

Plussat: Clean room, nice building and staff super nice

Miinukset: The breakfast... you can’t call it “breakfast”. A bit noisy

Plussat: The room was big, clean with a lovely decoration, staff is very friendly and helpful, there are different WiFi networks, so you are well connected.

Miinukset: The breakfast was a little poor.

Plussat: Very good hotel, good location, comfortable room and bed, helpful staff.

Plussat: Close to center and costanera. One very helpful English speaking young receptionist.

Miinukset: They tried to photocopy both sides of my debit card for the IVA reclaim. The back side has the 3 digit code, so I insisted they don't do it and they didn't. Still, it is not difficult to remember 3 digits for one minute. This business of photocopying cards in Argentina, allegedly required by the tax authority (AFIP) for IVA exemption, is very sketchy. Some hotels only copy the passport tough. The street in front is very busy, with many buses passing and you can hear it in the room. Also the funny old elevator is very noisy.

Plussat: Staff, location, cleanliness, breakfast buffet

Miinukset: There was no drinking water provided by the hotel. Paid parking.

Plussat: The internet is very fast, 50+ Mbps up and down. Staff were helpful when we asked how to get stuff down around town. Shower was very strong with lots of hot water.

Miinukset: The parking is offsite in a garage with a car lift that did not work very well.

Plussat: Good breakfast. Very good location. Near all downtown cultural venues. Value for money. Old hotel but well kept.

Miinukset: Nothing too bad. Just a bit old with and old ambiance, although, is everything in good condition. Elevator are the old kind with manual doors.

Plussat: Friendly helpful staff. Super clean. Great location

Plussat: Good breakfast, Location and good value for your money.

Miinukset: It’s really loud (you can hear absolutely everything from the hallways or other apartments)

Plussat: The value for money is one of the better I have ever seen. The rooms are big, beds comfortable and eveything is clean. The breakfast is very good. The restaurant is also good (it is not open the weekends, but the hotel is two blocks from the heart of the city where there are excellent restaurants). The staff is excellent.

Plussat: Great location, parking and breakfast

Miinukset: The room was far to hot, I finally got them to turn the heating off as it was like a sauna but the next morning it was on again