Santa Maria hotellia

Plussat: Lovely hotel. Everything works. Clean beach. Lovely entertainment. Fantastic staff. The food was excellent

Plussat: We were in a hurry to find an accommodation due to a flight cancellation and rooms were available.

Miinukset: The food is properly atrocious. The night we were there they had open air live music which was super loud. The rooms windows are not soundproof and show ended 45mn later than planned, so not ideal for a good night rest. Half of the lights in our room didn’t work.

Plussat: The room was spacious and clean. Hotel is located close to the town. The facilities were quite nice, there was always some food available outside the main meal times as well. The food was decent, nothing extraordinary but quite nice for a buffet.

Miinukset: The sunbeds and shades at the neagh were not enough. Everybody was leaving their towels only to come back hours later and we couldn't get a shade especially on the weekend. Staff isn't able to do anything to help, they neither remove the towels left nor add extra shade. We had to leave the beach because of that. It is allowed to smoke anywhere open space. I appreciate it is open space in theory but when it is the table right behind you or sunbed right next to you, it gets pretty bad. I was also pregnant when I was there so not ideal at all. Smoking areas within the restaurant, beach and pool areas would be more respectable to anyone who doesn't smoke.

Plussat: Very good position near the sea, best is the morna beach club

Miinukset: more italian food for the breakfast like Nutella or more brioches and cake

Plussat: Clean room and air con work well

Miinukset: Never a 5 star hotel. Communal areas like reception not cooled and flys everywhere. In the bars everything was washed quickly by hand not very hygienic at all.

Plussat: Great rooms. Contemporary. Clean. Friendly reception and entertainment staff. Great location. Good food.

Miinukset: Hotel at capacity this February. Not enough sun loungers, nor space for those in place. Queues for drinks as staff overwhelmed by demand. Dining areas very busy and cramped. Food good, but hard to enjoy it in a noisy dining room with constant traffic squeezing past tables.

Plussat: excellent breakfast, location first class ,dinner needs more choice staff really try hard to please everywhere very clean and well maintained

Miinukset: dinner could be improved upon

Plussat: Perfect location for a vacation with a spouse

Miinukset: Nothing

Plussat: Spacy

Miinukset: Too much meat on the bufee

Miinukset: No bath robes in the bathroom

Plussat: Great breakfast, great location and facilities. One of the best beds I've slept in a while. The rooms are lovely and has everything you need. Was very impressed by the quality of the Internet service, specially in Cape Verde. Staff from the pool bar are just great!

Miinukset: Very poor attention to detail and very inconsistent staff, some are great some are just terrible. The worst in my opinion is the front desk. Badmouthing clients in Cape Verdian creole....unlucky for them I understand and speak Creole. Very very bad attitude, almost like they are not working in hospitality in one of the top chains in the world. Complementary items in the room were almost never restocked and every time I would ask for them to be restocked they would say that they would do it but 90% of the times I would have to go and look for someone from staff to get these. The Bounty restaurant is terrible during the day and great at night, not the chefs (those are always great), but the staff. This was my first and last stay in Hilton, the price is just not worth it.

Plussat: Perfect breakfast excellent selection

Miinukset: Nothing

Miinukset: I didn’t like the fact they don’t have a room a place to have a shower and change your clothes after checking out. You are obliged to pay additional money for either having the late checkout (which is correct!) or paying the SPA entrance to do it! The property should give the opportunity to their guests to have this facility as different resorts have!

Plussat: Very spacious room, nicely decorated. The breakfast buffet was our favorite, especially omelettes on request. We liked tasting local cooked dishes (cachupa) or vegetables even during breakfast. There were plenty of different smoothies on request, pancakes, breads... We had a global satisfying experience at The Bounty Beach for lunch: very nicely cooked and sometimes sophisticated dishes, but once we found surprising the goat cheese salad which came with a huge cheese! Club sandwich available too. We loved the beach, walking either to Santa Maria or Ponta Preta: clear water, fine sand, bathing when not too windy with professional and nice lifeguards, so no time to try the pool which looked beautiful. We liked the architecture and design of the hotel with its lovely exotic garden, full of beautiful plants and flowers. Hilton Cabo Verde is a recent hotel with some unexperienced staff but always with a true will to meet your needs. We met nice and professional members of the staff : Edelisa, always smiling barmaid, Noel, always running manager...To be noted that most members at the reception staff speaks english, french, portuguese...

Miinukset: The dinner buffet was less outstanding : not enough starters, even once, no starters at all when we arrived late. If not half board, the price for the dinner buffet is 35€/person: too high.

Plussat: Perfect location. Spacious, modern room with all amenities you need. Great restaurant with good breakfast.

Miinukset: I got a room with a limited view. I think it is a bit overpriced.

Plussat: Fantastic hotel!!! Very beautifully designed building, lovely spotless room with balcony and comfortable beds, 2 nice pools. The staff are very friendly and helpful, the breakfast buffet has a good variety and the ocean views in the restaurant are priceless. Absolutely loved it and can only recommend to stay here if your budget allows it!

Plussat: I liked everything. The food was excellent , the staf fantastic and location of hotel , very central and pleased, I will return again and i will take family and friens to enjoy this amazing place, so piecefully and with so good people. I love it.

Plussat: Amazing location and excellent staff. Everybody is very polite and helpful. I loved the swimming pool, the beach bar and the hotel restaurant. The bedrooms are spacious and have a little terrace.

Plussat: Elegant room,cleaning every day, restaurant with the view on sea,pool very nice. Also took the massage in the spa-very good and relaxing.

Plussat: Great location.

Plussat: Excellent stay, early check in and late check out without any fee. Staff was excellent. Good quality food. Close to the beach

Miinukset: Nothing

Plussat: Very new, clean hotel with excellent staff. Our room was upgraded and a bottle of bubbly and a cake was given to us on arrival for our anniversary. We very much enjoyed our few days - the beach bar was a lovely place to sit and relax with beautiful beach and great weather

Miinukset: Plastic glasses in every bar! It would have been nice to enjoy a drink in nice surroundings in a real glass!

Plussat: Perfect location, with a great private beach, not far from the center. Breakfast was very good, with satisfying table of fresh fruit, everything you need to have a good day at the beach. For lunch there are two restaurants, so it doesn´t become too crowded.

Miinukset: Oasis Belorizonte is probably without any renovation since it was built, and it´s notable in almost every places: the bathrooms are old, the walls are grimy, the air conditioning doesn´t work in the common areas (what attracts mosquitoes) ... Besides that, the all included drinks are almost unpalatable and the only restaurant that is open for dinner without reservation looks like a canteen, where everyone seems hungry, attacking and eating the remains of what once was a food platter. In my opinion, there should be more restaurants and a faster service, considering the amount of people. Therefore, taking into account the hotel's degradation, the price is beyond excessive.

Plussat: Bungalow much smaller than I imagined, but very comfortable. Pillows 10 out of 10. Excellent air con in room. Plenty of food at buffets...and actually very tasty...except for coffee. Beach close by, and fresh beach towels always available.. Free wifi given to compensate for limited restaurant availabilty - thanks for that.

Miinukset: Only one restaurant available for all meals. Lines at the bars were often long, because of people wanting a decent cup of coffee, and often only one bar person. I suggest coffee making be separate from the bars. All staff were friendly and efficient, but at times overwhelmed by the lines.

Plussat: Friendly staff, fantastic food, great sandy beach.

Plussat: The location is superb, Santa Maria beach is right off the hotel, the Center of town is a 5 min walk away. The staff is friendly and very hard working, the owner should be giving them more credit for such a great staff that is definitely overworked, the concert at New Years was amazing, TM80 band was A++, the staff worked really hard to accommodate and help clear up dishes and help customers. There is a small shop with toothpaste and other needed products. Cabral tours located at beach entrance at the beach was the best tour ever, 20€ per person for a island tour at all the important attractions, a full day of fun and knowing the island better and the people of Cape Verde. We took small items to gift to the children around the island, it’s a huge reward to see the less unfortunate smile.

Miinukset: The property feels tired, many small repairs that could be taken over easy, the food is mostly the same for the entire week, the menu could be improved easily, the newly done superior bungalows feel already worn out, small repairs needed, no toiletries available, 1 soap for a week is not enough, 1 shampoo/body wash dispenser only in room. Needs improvement, at least some lotion, conditioner....

Plussat: Rooms OK. Good location, near city center and beach. Helpfull staff. At the end of our stay, they even provide us with a room to take shower and to change clothes before the flight for free. Good breakfast and good dinner. Would definitely come again.

Miinukset: Huoneessa haisi home ja mm. kylpyhuoneen seinissä oli näkyvästi havaittavissa hometta.

Plussat: The room, the area with the swimming pool

Miinukset: There wasn’t too much food variety for dinner

Plussat: The Pontao Hotel is spotlessly clean, and the have very helpful staff. They also serve a great breakfast, and have a reasonably priced bar.

Miinukset: Shower wasn't working on arrival, but promptly fixed. The rooms at the front of the hotel are disturbed by the nightclub opposite. I know we stayed there on New Years Eve but the noise went on well past 5am

Plussat: They let me check in early and let me eat breakfast the day I checked in.

Miinukset: The people nearby were loud, and it was hard for me to sleep.

Plussat: Very nice breakfast, although every day the same food. The rooms cleaned daily, towels changed, all clean and nice. Beautiful, green patio (connected to terrace restaurant part) with the pool and on the 3rd floor jacuzzi, gym and sunbathing spot that the personnel doesnt mention! What i liked the most is that is mainly visited by adult or older people and there was no children running around and screaming, so it was possible to rest in a calm, peaceful atmosphere. Very good location and good price.

Miinukset: The coffe given with the breakfast was bad. The personnel was speaking english but not very good, however it was possible to communicate in a simple way. Toilet paper was too thin :(

Plussat: The rooms were nice and clean.

Miinukset: The food was awful and the service was average.

Plussat: Very clean room with confortabile beds. We found the hotel Is very fine and has everything you need.

Plussat: Good position 2 minutes walk from the beach and 10 minutes from the center. The structure is new and the rooms quite big.

Miinukset: Even if we booked the full board we had to pay for water and drinks and everything to eat outside lunch and dinner. The cleanings were not that good. Poor breakfast quality and variety

Plussat: Simplicity. Cleanliness. Style.

Miinukset: Nothing at all

Miinukset: I had booked in to th hotel for 4 nights, but had to leave after first night and return back to the uk due to an immediate family member taking ill. The hotel would not refund the 3 nights even under those unforeseen circumstances. Find it very poor of the hotel to treat a customer like this. Couldn’t get a flight back to Manchester, so ended get a flight to Gatwick airport which was a late arrival back into the uk, so I had to pay more money for a hotel, then had to get four trains back to Manchester airport to collect my car from the airport, all this cost was never forswen to me. I explained to the hotel what I had to do to get back home early, and the cost implications, yet they still wouldn’t be compassionate and refund the 3 nights!

Plussat: The Staffs were extremely attentive, supportive & hard working. The Shuttle buses are very helpful to make movement easy

Miinukset: The internet service should have been made free & strong everywhere. All tourists can't do without internet for communication purposes

Plussat: Swimming pool, and nothing else.

Miinukset: The location is very very bad, the property is in meddle of nowhere, there is nothing to do at night time, no shops around, internet or WIFi doesn’t work at all in the room, people have to in balcony at later night if they need to you their mobile or any other device.

Plussat: The meal was great but the clubhouse had bird nest everywhere in the ceiling to the obvious glare of the visitors. we had birds flying in and out of the clubhouse where breakfast was served and it was quite disturbing.

Miinukset: I only fancied the space and expanse of the property other than that, their services were shitty. They required one to pay for the most basic items in an apartment including wifi, iron, cleaning items ( no kitchen sponge for doing dishes and when the cleaners come to clean, they don't even do the dishes) and all that and for this reason the reception was mostly packed with guests loitering around just so they can access the internet... it was even more irritating knowing that i had stayed at Melia resorts just adjacent this hotel where i had the most fun and didn't require me to pay for basic items. I will definitely never give referral to Aqua hotel

Miinukset: Industrial/processed food for breakfast... not even fresh fruit but canned and sweetened fruit. How is this possible?!! Poor coffee. Wifi on extra cost. Once again how is this possible?! I would rather pay a few more euros than having to pay these additional hidden costs. I trust that low cost airline - not to name some here - is not the model followed by this hotel...

Plussat: It's cheaper compared to many other options on this island. There was a lot of space inside the flat and it was good to have a fridge to store food and drinks.

Miinukset: The staff are a bit unresponsive, I tried contacting them before arriving by sending them e-mails but they didn't respond. I had to find another way of contacting them and so I did. Some things inside the flat were broken but I think it was OK. Not in excellent condition but OK. I think it's best to keep in mind that you don't have a lot of options in terms of restaurants and cafés if you are staying in Vila Verde. Some people recommended me to go to Santa Maria and look for good restaurants with good food.

Plussat: the space and tranquility

Miinukset: the distance from the santa maria beach, the food

Plussat: Perfect location, very kindly staff and amazing infrastructure (despite the process of renovation and some issues related to it).

Miinukset: Wi-Fi was available only in the hall.

Plussat: The property was located in the centre of Santa Maria. They cleaned the room and we had clean towels every day. The staff was super helpful and friendly.

Plussat: The location is perfect. You are right at the beginning of the main strip in Santa Maria. Yet it was never noisy enough to disturb a goodnights sleep (unless you are a serious light sleeper)! The beach was just a 3 minute walk away and we could see the sea from our room and balcony. Our room was super clean for the whole of our stay. Beds made and sheets changed daily. Clean towels every day too.

Miinukset: The breakfast was extremely basic, so we went out to local cafes most mornings. The internet was not working for three days during our stay (we were told it was a problem with the internet provider). Our room was a little dark as there was only the french door window in the bedroom.

Plussat: Loved the breakfast and the service from Anna was great. Went down for breakfast every morning at 9am everything was available and didn't run out of anything, Cereals, eggs however you wanted them endless bread for toast and fresh fruit. The cleaning staff were all great and when I returned to my room everyday it was spotless and just like when I moved in.

Plussat: Location was great, 3 minute walk from the beach and from the main road and restaurants. Also room very clean and nice staff.

Plussat: Iso huoneisto aivan lähellä rantaa pääkadun varrella, jossa oli suurin osa ravintoloista.

Miinukset: Pyyhkeet ja lakanat olisi voinut vaihtaa useammin. WC-paperi tuntui olevan kortilla.

Plussat: Location was perfect and Ana was so helpful

Miinukset: Rooms were not cleaned well sometimes

Plussat: Kibsa, the motivated and helpful Hotel Manager. The location right in the center with all the infrastructure.

Plussat: Hotellin aamiainen tarjoillaan viihtyisässä rantaravintolassa, merinäköala siis.

Miinukset: Keskustassa voi alkuyöstä olla melko meluisaa, tosin usein hyvää musiikkia.

Plussat: Very friendly staff, lovely clean room made up everyday with fresh towels and a good breakfast , very close to town centre.

Miinukset: As you are in the centre can be a little noisy at time.

Plussat: The room was spacious. Free WiFi

Miinukset: The shower was very week and variable. No English TV station

Plussat: Location

Miinukset: Breakfast at Cafe Del Mar was not great. WiFi was slow.

Plussat: It was quiet most of the time, very friendly stuff, good breakfast, good location.

Miinukset: Mattress a bit to firm, it's not modern hotel, towels haven't been changed at all, transfer from the airport a bit expensive, you can get it cheaper.

Plussat: It was a lovely stay. The room was comfortable and very clean. The breakfast was very good. The staff was always very helpful and nice even before my arrival and they arranged my airport pick up and island sightseeing.

Plussat: The people are very nice and the rooms very clean. Also really in the center of Santa Maria!

Miinukset: Everything was perfect!

Plussat: Good hotel for this price. Big clean room. Good conditioner and bathroom. 5 min from the beach.

Plussat: Roof terrace. Friendly staff at reception. Spacious room. Communal relax areas.

Miinukset: Shower didn't work properly (old thermostat?) Went from cold to very hot and not much in between.

Plussat: Upea näkymä parvekkeelta merelle! Oven ollessa auki, aaltojen kohina kuului sänkyyn! Aamupala erinomainen, samat perustuotteet mutta kuitenkin vaihtuvuutta jokaiselle päivälle. Kokilta sai munakkaan juuri toivomallaan tavalla kuin myös lättyjä. Huom kissaihmiset: eteläisimmälle rannalle mentäessä on kissoille tehty pieni kissabaari / katos. Sinne voi käydä laittamassa nappuloita ja vettä, niin kuin monet tekevätkin. Itse teimme vesipullojen pohjista veitsellä leikkaamalla käteviä ruoka-astioita. Kadun toisella puolella olevasta minimarketista saa ostettua kissanruokaa. Kaupunki ja ravintolat kävelyetäisyydellä. Allasalue mukavan rauhallinen ja ranta metrin päässä. Erittäin suositeltava kokonaisuus!

Plussat: The best part is the location but you must be able to sleep with noise. There is a club close by which blares music till very very late in the night..

Plussat: Like that it was near the beech close to high Street and most amenities

Miinukset: Didn’t like the noise at night from neighbours

Plussat: The location and price

Miinukset: Upon calema club terrace , really noisy some nights

Plussat: Staff amazing

Miinukset: A bit noisy neighborhood

Plussat: The pool is nice. It is very close to the beach.

Miinukset: I found a lot of cockroaches in the room. The wifi only works outside the room, so it's like not having the service. At night it's very noisy, and some clients would listen to very loud music very early in the morning.

Plussat: Good central location, near to the beach. Internet is available but no good speed.

Miinukset: Sometimes a little laud at night. We got extra pillow last day and we got bed bugs with it. Very unpleasant as children were bitten

Plussat: Very central , close to the vibrant action in Santa Maria, fabulous view from the top floor & great to have the use of the pool , spacious, clean & good facilities in apartment

Miinukset: Some nights were noisy due to the fact the appartement is directly behind a local nightclub Kalema , but didn’t disturb my sleep

Plussat: Siistiä muuten

Miinukset: Suihkun kunto ei ollut hyvä

Plussat: Sijainti oli ihan hyvä

Miinukset: Henkilökunta ei ollut kovin mukavaa, huone oli melko epäsiisti ja todella kylmä, sekä siellä oli kosteutta