Seattle hotellit Cascade

Plussat: Breakfast was exceptional, staff was pleasant, facility was very friendly and comfortable.

Miinukset: If I had more time to spend there.

Plussat: The breakfast was a well rounded spread every morning.

Miinukset: Nothing

Plussat: right across from the space needle. We walked there and did not have to worry about parking. We even got on the train to go downtown convention center. The elevator was out of service but the staff was really helpful and I really did not mind it at all and they did not charge fthe parking fee. I say thanks to the evening crew working for making it easy checking in and getting our bags up to the room. I will come back here again, thanks!

Plussat: Fantastic location near Space Needle.

Miinukset: I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.

Plussat: Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included.

Miinukset: Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.

Plussat: Great view of the Space Needle

Miinukset: Lack of overall staff

Plussat: Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system.

Miinukset: The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.

Plussat: Good breakfast. Very comfortable beds. Shuttle service not well coordinated

Miinukset: Sign up sheets for reserving the shuttle

Plussat: Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night.

Miinukset: Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.

Plussat: modern style

Miinukset: poor water pressure, hot water at a minimum, for all of the style, the room wasnt very comfortable. could have used another chair. the parking was way too expensive. the food in the cafe was bad. hated all the slogans on the walls.

Plussat: Insanely clean and friendly staff. Great lobby and common areas. Bathrooms were great. Great lighting and showers.

Miinukset: The bed seemed a bit too hard for my liking.

Plussat: Everything was walkable from the hotel. There is really no need for a car. I walked everywhere and went running to Elliot Bay and around Lake Union. This is a great price for the location and for a weekend getaway.

Plussat: Location was awesome. Free shuttle to the market. Free breakfast was awesome. Kids loved the pool. Beds were super comfortable. Staff were amazing!!!

Miinukset: Nothing. Everything was perfect

Plussat: clean food on site enclosed parking near gas station and walgreens

Miinukset: room keys and elevators had issues the entire time front desk staff not informed and/or rude parking garage has several elevators most don't get you to your room ice machine couldn't keep up photos of gallery/snack bar were deceiving. Never saw it stocked like the photo. bed super uncomfortable

Plussat: Fairly close to bus stops that will take you to UW or downtown. Rooms are well kept and decent size.

Miinukset: Parking is $30 a night. A public lot just around Lake Union on Fairview is $22 for 48 hours. The hotel menu is obviously overpriced, but World Sports Grille on Westlake and 9th has decent food for takeout.

Plussat: I liked the view, the customer service in the front desk. Easy to get around for the location of the hotel with near by stores. Hotel was very clean.

Miinukset: Unaware of the 27 dollar parking fee. Would appreciate if they told us ahead of time about the fee, which wasn't a problem, but wasn't expecting the surprise because it wasn't stated when I booked my reservation online.

Miinukset: $27/day parking charge was ludicrous.

Plussat: Location was across the street from beautiful Lake Union Park. About 1.5 mile one-way walk to Seattle Center. About 1.5 mile one-way walk in other directon from Chipotle and a Whole Foods.

Miinukset: Cost

Plussat: The staff was excellent in my opinion. Very helpful. Very friendly. I stayed four nights. My room was clean and spacious for just me. The location of the hotel is across the street from Lake Union Park and all of its amenities (including a few nice restaurants), close to the trolley, and within walking distance of downtown shops. The restaurant staff was also very nice. I ordered a breakfast to go the day I left for the airport, and the young lady working behind the restaurant counter brought my boxed breakfast to me as I waited at the front desk. Very nice.

Miinukset: Nothing was that bad. I missed a dry cleaning pick-up one morning, but I think that was my fault. No complimentary bottled water in the room. While the staff was great, they could've been a bit more knowledgeable of the surrounding neighborhood. I find everyone today seems to rely on quick Internet searches (which I can perform) as opposed to actually knowing the neighborhood. In general, though, every staff person with whom I dealt smiled, was courteous, and was helpful.

Plussat: Nice modern decor in lobby area. Hallways to rooms have been updated, nice new decor, carpet. Beautiful Internet!! Close to Streetcar that drops right into downtown Seattle shopping district / Westlake Mall and Pacific Place Shopping Centers. Our room had a nice (partial) view of Lake Union which is lovely on a sunny day! More than dismal when it's rainy tho... Comfortable pillows/bed Pool and a hot tub - complete with towels! Bike rentals station near the boat area to rent bikes and go for a spin around Lake Union or through downtown. Walking / Biking / Streetcar distance to Seattle Center Friendly staff

Miinukset: Further from Seattle Center/ downtown waterfront / Pike Street Market than I had realized. Any savings received on the room were quickly eaten up by additional hotel fees, cab fares and public transportation costs. Lots of construction / road construction in this area, difficult confusing to get to the hotel - looks like a bunch of incomplete construction / work zones around side of hotel. No shuttle options from / to airport or train to this location. Workout facility = cardio and dumbells only. no weight machines Room Keys quite inconveniently deactivated themselves for no apparent reason. Difficult getting cab from this hotel to any other locations in city - front desk called told me "several cabs already in the area and less than 10 minute wait". None stopped!!! Empty cabs drove by... still no. Waited OVER 1/2 hour, eventually one came that was dropping guests off at the hotel but I had to flag him before he drove off, he wasn't going to pick us up either! Clearly this hotel is not a priority for the cab companies & getting to my destination timely clearly not a concern for the staff. Asked specifically for another plastic liner for the ice bucket (needed to put ice in it to ice an injury) I explained this but Instead I received a plastic bag he thought was better for that purpose - one which was for the laundry service and had holes in the bottom of it! Yay a leaking ice pack and wet pajamas! Tap water tastes like chlorine pool water. $3.50 for the bottled water in the room & kids don't read the fine print! Sit down Bistro Food options or convenience store pantry options only, main restaurant advertised yet closed or unavailable. Bistro is EXPENSIVE ($4.00 for a small pastry) NO other breakfast options nearby $6.00 dry ham sandwich, no condiments avail. desk agent went to check Bistro kitchen but then refused to give me mustard or mayo - told me none avail. ?!? Overall, for $200.00+ per night, I shouldn't have to spend so much of my time communicating with the staff here - guest needs should have been anticipated (not having to ask for a cab multiple times, being able to turn the TV on and have it work properly without having to try to figure it out then making a phone call, having the room keys work when you leave and want to re-enter your room! having mustard / mayo condiments available when people buy the sandwiches from your pantry, having lids for the Starbucks cups / vending machine coffee, etc...) Not unpleasant per se - just for that price, I shouldn't be required to participate in training your hotel staff on "how to do their jobs properly" - Suggestion: a prix fixe "buffet" style breakfast / self serve waffle iron/ toaster/ in addition to for people short on time but still want to eat and no time for restaurant service. This option is a huge plus and deciding factor in determining whether a hotel receives my future loyalty... even if it's not free or include with the room!!

Plussat: I liked everything about the facilities and staff. Helpful and nice.

Miinukset: The location could have more nearby restaurants. But that's very minor.

Plussat: The staff were very friendly and helpful.

Miinukset: Parking was too expensive.

Plussat: The view was amazing. Staff was very nice and helpful. Great free breakfast

Miinukset: No restaurant on site and bar was just beer and wine

Plussat: Complimentary breakfast was wonderful, make own waffles, hot eggs sausages, ceareals, coffees, juices, buffet style. Cleaning staff was quiet and polite, did great job. Front desk very responsive and extra polite. Fixed our stove top where knob was broken off in one day. Heat settings were comfortable. Well equipped gym with modern machines and very clesn. Beautiful architecture. Excellent handicap accessibility. Lovely waterfall in lobby. Televisions everywhere and large business center. Good free wifi. Nice little store for neccessities, snacks around the clock. Safe feeling neighborhood. Near a park by marina, close to museums. Good transport to are attractions. Easy check-in and departure without hassles. Beds were best comfort of any hotel visited. Great concierge services.

Miinukset: The pool was too chlorinated, not heated. Spa hot tub not open at all. Far too many dogs everywhere, although none were barky. Rooms are suoer ckeaned before you arrive if you request it, but ours got switched when we artived, so no clue if that was done on our room. Allergens are found in the air and I had symptoms the entire time. Woukd not return. To their credit, the dog owners kept the dog on leashes. No fights ensued. No foul animal odors in common spaces. Great location for families who love their pets. Just not for me.

Miinukset: Parking was too expensive, it should be included in the room rate

Plussat: Everything works, front desk always cheerful and says hello, jacuzzi, laundry room always clean, grocery shopping service, trolley line in front, can walk to many restaurants, etc.etc.etc Great beds..

Miinukset: House keeping staff came at various times, hard to calculate out day.. Several times had to call to have room cleaned. Often forgot dish towels, or hand towels...nothing serious!

Plussat: private roof deck for 2 bedroom suite, staff was great

Plussat: Reasonably close to downtown and the space needle. The restaurant was okay, though breakfast was too expensive. Staff were very professional.

Miinukset: Doesn't include free breakfast, even though the Holiday Inn Express that's right behind it does. Bedsheets don't fully cover the queen beds. Free Wi-Fi was so slow as to be worthless (100kB/s).

Plussat: Cheaper parking

Miinukset: Not easy walking area, near a major highway. Have to walk a few blocks to get away from highway to get towards downtown. Not a lot of restaurants in the near vacinity. Did not feel like a heat area, too congested in that area

Plussat: Close to peoplease I know. Front desk staff very helpful and professional in person.

Miinukset: Sketchy area after dark. We left a cherished item in the room and the staff was not helpful at all.

Plussat: The room was clean and the staff helpful, going out of their way to make sure we had everything we needed (e.g. providing extra towels and soap for our group).

Miinukset: Elevators are a little old and slow, but not much to complain about at this hotel, especially for the price tag.

Plussat: The Staff were friendly and helpful.

Miinukset: No Air conditioning in the lobby or hallways. My request for a room configuration of 2 double beds was ignored. Not sure if this was the hotel or booking.com

Plussat: The hotel is well located for the city centre and the space needle and has a nice bar / restaurant attached. The room was large, well equipted, clean and comfortable. The staff were also very helpful and I would recommend staying here.

Plussat: it was very comfort for us and close to the Space Needle.

Miinukset: nothing in particular . It`s a bit far from down town , 15 to 20 minutes walk .

Plussat: It is close to seattle center (5 min walk).

Miinukset: It is quite far from seattle downtown. You have to take the public transportation. Not that much restaurants in the neigbourhood

Plussat: The hotel is very centrally located. The staff was very knowledgeable and helpful in providing directions to various destinations. Good fitness center. We would definitly stay there again.

Miinukset: No coffee available in the lobby and no swimming pool.

Plussat: Comfortable bed, Good sized room, microwave in room. Very clean.

Miinukset: One lift was out of order and wasn't repaired for 2 days. The management were a bit arrogant in not putting a notice on the disabled lift. There were no apologies to the guests. My credit card had been charged and I wanted to pay cash. I had to hunt for city maps and tour brochures. It would be helpful if they were in an obvious place in the main foyer. It was a little far from the centre of town.

Plussat: Reception staff very helpful and informative Hotel facilities very good for the cost

Miinukset: elevators were a bit on the slow side if i am being pickey but other than that everything at the hotel was very good

Plussat: The hotel was very comfortable and the rooms were spacious with all the eminities, such as refridgerator and hair dryer. The staff was very helpful and full filled all our needs from printing out walking instructions to getting us cars to take us to places.

Plussat: Location & comfort of rooms especially the beds

Miinukset: Corridors a little dark & oppressive

Plussat: Cleaning

Miinukset: No

Plussat: Staff very kind

Miinukset: I forgot my sandals . I called but they have not answered

Plussat: I loved the location! It was right near everything downtown. Breakfast was amazing! Great selection of food!

Miinukset: It would’ve been nice to know there was construction upon booking. I also think that because there was a big mess and a LOT of noise a cheaper rate would make up for that. I appreciated that the room had a back sliding door but it would’ve been nicer if it had a decent view and did not have trash out back.

Plussat: The front desk was very helpful in guiding us and setting up the shuttle service The Shuttle services were great. The driver and cost overall made it so worth it. Breakfast was simple, clean, delicious. The lady behind the counter always made it to say good morning and if anyone needed anything to let her know. She was the sweetest. Location was convenient- the bus was right out front, the walk to the Space Needle and that main area was less than 10mins. Gas Station around the corner too.

Miinukset: Tub didn't drain. Towels didn't dry even though we hung them up. (House keeping provided us with more without asking though, so not a total negative)

Plussat: Located extremely close to Space Needle and Seattle Marathon start line

Plussat: The hotel was clean, all indoors, and had a great full breakfast offering. The staff was helpful overall and it is in a great location very close to the space needle and Pike Place. They were also able to hold our bags for us as they have a relatively late check in (4pm).

Miinukset: The website says they offer early check in and upon calling and then arrival I was informed that it is “false advertising” by the young woman at the front desk and they don’t actually offer early check in.

Plussat: 80% of the time you approach the front desk, they’re all on the phone and totally ignore you. There’s holes in the furniture in the lobby and in the actual hotel rooms. Super dirty and didn’t enjoy this one star hotels

Miinukset: Most of everything

Plussat: Nothing

Miinukset: The hotel was dirty, the bed kept sliding off the frame and the cables were exposed. I felt unsafe, and wouldn’t walk on the floors.

Plussat: Breakfast

Miinukset: The jackhammering

Plussat: Location was excellent and the lady doing the breakfast was awesome.

Miinukset: It was kind of dingy (dust, cobwebs) and the rooms were cold. They had AC units but they were very loud.

Plussat: Near Space Needle.

Miinukset: Run down, in a sketchy neighborhood, no restaurants nearby and terribly over-priced. Stay anywhere else.

Plussat: Our original flight to Seattle was cancelled and we flew out the next day with plans to go to Portland that night. We went to the hotel and asked if they could still hold our bags since we had faulty travel plans and they were more than willing. Despite Kayak being very difficult to work with, Quality Inn was more than understanding.

Miinukset: N/a

Plussat: Nothing

Miinukset: The hotel was very dirty, outdated, had a bad smell to the room, staff was not friendly, bed very uncomfortable.

Plussat: Room was good size and clean. Breakfast offered a variety of food and was tasty.

Miinukset: The gym equipment was in desparate need of repair and updating.

Plussat: Location. It is right in the city centre and you can take the monorail to go to places like the Pike market and the good restaurants by the waterfront. Parking is free. Also, the free breakfast was excellent. We will definitely stay at this hotel again and recommend it to friends.

Miinukset: For the price we paid the hotel, there is really nothing that we did not like about it.

Plussat: The breakfast was great, the room was nice and enjoyed the pool area

Miinukset: one elevator and very slow

Plussat: Staff was friendly and knownledgeable. The room a great deal. We enjoyed ourselves.

Plussat: Everything was very good from the moment we arrived. The staff were very friendly and courteous and went out of their way to assist us any way they could.

Miinukset: There was nothing we did not like.

Plussat: Our check in process was great, we had excellent service from Javin who pointed out all the places to check out - both tourist spots and local spots which we were interested in, and where to watch the nye fireworks. He was incredibly helpful, as were all staff anytime we asked a question.

Miinukset: Breakfast was not very enjoyable, limited variety, and only fruit for a healthy option.

Plussat: Good staff

Miinukset: Small, very noisy air con.

Plussat: very nice swimming pool and good breakfast

Miinukset: room could have used a chair & desk

Plussat: Centrally located, close to downtown/city attractions

Miinukset: Reservation was somewhat messed up initially but the hotel staff really attempted to accomodate our family.

Plussat: We liked the breakfast and the workout room.

Miinukset: The room was definitely on the small side.