Seattle hotellit Cascade

Miinukset: there was noise right outside our room's windows all the night even when i had left a demand for quiet room when i booked online and had noticed the receptionist when I checked in.

Plussat: Nice hotel with a great location, and great price! Favorite’s from the stay were the free breakfast, free shuttle to 3 different popular spots, and the hotel was within walking distance of some great restaurants that overlook Lake Union... and from the front of the hotel you could see the Space Needle. Will def stay here again.

Miinukset: Furniture and rooms were a bit dated

Plussat: The shuttle was convenient and the breakfast was hearty. Friendly staff and very amenable to requests.

Miinukset: It’s a tad tucked out of the way and so a tad hard to get there from the airport without multiple forms of travel or a rental or an expensive Uber.

Plussat: Home away from home

Plussat: Quiet, clean and comfy bedding.

Plussat: I have stayed at this Silver Cloud Inn a number of times, as both a tourist and as a companion to a family member receiving treatment at nearby medical facilities. The staff has always been very helpful and the accommodations and breakfast are excellent.

Plussat: We wanted free parking, which was becoming hard to find in the Seattle proper area. So we were happy to find this place! A bonus, there was also free breakfast and a shuttle which was prompt, so very useful!!

Miinukset: Nothing comes to mind, was a great place! Great breakfast, coffee/tea all day and shuttle enabled us to squeeze in a lot of Seattle sights in the short amount of time we had. Saved us Uber costs too!

Plussat: staff very friendly breakfast a little thin

Miinukset: breakfast could have waffles

Plussat: The way we were treated at the front desk by both Hotel staff. And our room was superb.

Miinukset: We liked everything!!

Plussat: Great hotel for our stay in Seattle. The location is just outside of downtown and easy access to the major downtown areas and sights. The hotel offers a complimentary shuttle to downtown. A very nice hot breakfast buffet with a view was included

Miinukset: None

Plussat: Good service and the shuttle is very convenient to get around Seattle.

Miinukset: Nothing comes to mind

Plussat: Close to the Boat Show! Microwave, fridge and sofa in the room. The font desk was great on arrival and even checked us in early.

Miinukset: The roads surrounding the property are closed and there are detours in place, however what you actually need to do is drive through all the road closed signs to get to the hotel. It took me a few times around the block and 15 minutes to figure this out. They should have sent an email out from the property in advance on the situation and how to navigate through it.

Plussat: The breakfast was disappointing, and the calling out of an additional charge just because Seattle pays workers a halfway decent minimum wage was pretty shitty. The parent company raked in over 3 billion dollars in 2018 - it seems like they have room to be a little more gracious about supporting their workforce....

Miinukset: The dual split between SL and EL and the lack of signage or information explaining where to park and how to navigate the shared space - and the key cards had real problems - we had to have the reprogrammed and they did not always work correctly.

Plussat: modern style

Miinukset: poor water pressure, hot water at a minimum, for all of the style, the room wasnt very comfortable. could have used another chair. the parking was way too expensive. the food in the cafe was bad. hated all the slogans on the walls.

Plussat: Right in the heart of downtown, nice place!

Plussat: Brand new. Clean. Good location. Friendly staff. Found nearby overnight cheap parking.

Miinukset: Corperate branding about being healthy made me feel guilty for staying there after a concert at the Showbox.

Plussat: Really great design, features and layout

Miinukset: Nothing.

Plussat: Very modern new Hotel in the Heart of Downtown. Sport Gadgets in the room, all cozy Colors.

Miinukset: Bar staff was a bit rough. Asked a 38 yr old for a passport. ID Card was not enough. Beer from tap was a bit pricy (8$).

Plussat: The room was great and clean. Free parking. I liked the funny sayings on the walls.

Miinukset: The parking lot was very hard to navigate in a large car. I prefer the little bottles of shampoo over the fixed ones in the shower.

Plussat: Clean room, comfortable bed

Miinukset: The booking information is misleading for guests. It said free breakfast is included for my booking for 4 but only a $36 credit is included for 2 persons, not 4. The credit is applied to an order and you still have to pay additional taxes and fees even if you spend just $36. I booked thinking there would be breakfast for 4 people and no additional charges besides the hotel rate.

Plussat: luxurious rooms that are spotlessly clean

Miinukset: Staff seemed a bit overwhelmed

Plussat: The bed was AMAZING!

Miinukset: Wish the bar was open later.

Plussat: Property was new and elegant. Very clean and very comfortable, it was just difficult to park I. The parkade as it was my first time in the area

Miinukset: When I first arrived I didn’t know that I went into the wrong lobby luckily the staff was able to do my reservation and offered drinks to compensate for the delay

Plussat: It was very clean and the service was great. Loved the concept and location is amazing

Miinukset: I believe the only thing that caught me off guard was parking was $35. Not sure if this is per day or for the entire stay (we were only there one day).

Plussat: Friendly front desk staff. Cleanly common areas and room. Plenty of amenities.

Miinukset: $30 a day parking fee. Outrageous. This should be included in the hotel room cost. Housekeeping staff needs to be trained on what a DND sign means. Was woken up 2 days of my stay from them knocking on the door uninvited.

Plussat: Location was excellent and the rooms were comfortable

Miinukset: You can hear significant noise from outside of the hotel - this wasn't an issue for us, but may potentially be disruptive to some guests.

Plussat: The location was nice and easily accessible to all places we wanted to go. Breakfast was decent, staff was friendly and helpful

Miinukset: Bath sink being outside, getting to parking was a bit of hassle with narrow location as well as getting access card but still needing to call reception in order to open the door to parking at times. Billing needs to be transparent. I would expect to see what i booked for using booking.com plus any things extra that i used in either currency. Turns out that is not the case. You get multiple charges, once before arrival and one afterwards with no correlation to the amounts you were told. The bill you receive is unreliable and does not tele since i was told twice (at both hayatt seattle and portland locations) that the bill they see i.e. the hotel is different from what we were offered). All i expect is to be able to validate what i spend. That is pretty hard to do and i am still unsure if i was over billed for at least one item in total. I don't understand why is this so complicated. Lastly if there is a buffet breakfast, please ensure that it actually serves until the time you guys have advertised. Most items run out, even plates are unavailable or cooking is delayed owning to being crowded in the last 45 minutes or so. I see the main reason being shortage of staff i.e. only two people are cooking, serving, even cleaning and replacing dishes.

Plussat: Hotel employee was really helpful at the front desk, helping us find a good place to eat, upgrading our room and blessing us with a anniversary gift. The room was in ship-shape condition and we slept well. Very close to the space Needle and good eats.

Plussat: Location was awesome. Free shuttle to the market. Free breakfast was awesome. Kids loved the pool. Beds were super comfortable. Staff were amazing!!!

Miinukset: Nothing. Everything was perfect

Plussat: Room layout

Plussat: Close to the Space Needle and downtown. Had a nice little pool. Room was clean. Front desk staff was pleasant. Room was large and I liked the divider between the bed and the enormous sofa. The TV was visible from the bed and sofa. Nice lobby seating area.

Miinukset: Fridge in room 504 did not stay cold and made horrible noises throughout the night. Parking was $30/night...not sure why there is a charge to park other than greed. Maid knocked on our door, but did not understand English; it was awkward. Odd room layout.

Plussat: Lovely hotel. Walking distance to everything.

Plussat: I really enjoyed my stay here. The staff are welcoming, always smiling, and always ready to help! Great facilities: shuttle bus and hot drinks are available around the clock. Lovely location: 5 min walk from the Space Needle, 20 min walk to downtown Seattle, calm area, pharmacy and restaurants close by. Great room: large in size, comfortable bed and pillows, nice shower, very clean, and soundproof! When back in Seattle, am definitely gonna stay here again!

Plussat: We travel often and they have one of the best complimentary breakfasts yet. Staff was friendly and quick to assist with any of our needs. Complimentary shuttle was also a huge bonus !

Miinukset: No , the hotel itself is great!

Plussat: size of our corner room 2 queen beds

Miinukset: The size of the bathroom. Very small Had to jam yourself by the tub in order to shut the bathroom door. Very awkward

Plussat: The breakfast was scrumptious.

Miinukset: Everything was good.

Miinukset: I paid extra for a nice view, which we did not get. The toilet was not clean when we arrived.

Plussat: Location is great for getting on freeways. Nice restaurants nearby. I accidentally booked for the wrong night, but they had a room available and the staff honored my initial booking price. The room was very comfortable, clean and quiet.

Plussat: We arrived 4am, and the reception is very helpful and friendly.

Plussat: check in staff was very friendly and helpful.

Miinukset: Not very good signage to know where to enter because of construction.

Plussat: The room size was huge and very comfortable. Perfect location to walk around

Miinukset: Construction and noise level

Plussat: The location next to Lake Union offers a lot of entertainment and restaurant experiences within walking distance of the hotel. The staff stored our luggage since we arrived way too early to check in. The staff was very helpful.

Miinukset: The lobby area was under extensive construction and remodelling. I did not like the fact that the lobby restrooms required a combination code to access them.

Miinukset: Didn't find out till the day before they were under construction. Not really any good parking for guests who are checking in or getting taxis, again due to construction.

Plussat: Even tho this was under construction it was quiet clean and the staff gym and rooms great . I'd stay again for sure .

Miinukset: No nothing ... I hope when I stay I have the same toom

Plussat: The people!!! The view!

Miinukset: Big refurb job going on in the lobby. Wish we had known that ahead of time.

Plussat: The breakfast menu is very expensive.

Miinukset: The hotel should offer a continental breakfast.

Miinukset: There were renovations done. We received a letter that whether we had a dnd sign or not someone will enter the room to take measurements. For the price we paid. There was no privacy. Our room faced the roof top blocking whatever view we had.

Plussat: Location. Restaurant

Miinukset: Parking prices

Plussat: Got a room overlooking the space needle, room was spacious and comfortable. Space needle and museum of pop are within walking distance. Mcdonalds restaurant just around the corner. I spend one night only for transit, before catching my next flight to Honolulu.

Plussat: The location was good for the space needle. Rooms were as presented as in the images online.

Miinukset: The location was a long distance from downtown and in an awkward little area to get out of. The hotel was very basic and the heating system was very noisy. I would recommend for lower budget business travel.

Plussat: Great location and huge room

Miinukset: No

Plussat: Very close to tourist spots. Staff was accommodating and polite.

Plussat: Great location, clean room

Miinukset: $20 parking

Plussat: Bed

Miinukset: Bad pillows.. hardly any channel selection for TV.. indifferent front desk

Plussat: Great location and very helpful staff.

Miinukset: i was treated with the most disrespect I have ever witnessed by an employee. She was rude and hateful to me the minute I walked in. I asked her why she was being so rude to me which only caused her to treat me even more rudely.

Plussat: Great location very close to all of the places we wanted to visit. Easy walk to Pikes Market and great restaurants. Overnight parking was a bargain at $19/night. I have paid much more to park in a large city.

Miinukset: No, it was great!

Plussat: Area is getting better.its just to many cops.

Miinukset: All the cops

Plussat: 10 mins walkable distance to major attractions like Space Needle

Miinukset: nope

Plussat: Nice hotel. Did the job

Miinukset: No pool but nothing else

Plussat: The location was brilliant!

Plussat: It was close to everything! The restaurant was great as well! Would stay again!

Miinukset: Having to pay for parking!

Plussat: The location was excellent. Close to Seattle Centre and Key Arena. Also very close to monorail so could be downtown in minutes.

Miinukset: I don't think there was wifi in the room. I didn't need it this time but in future I might. The pillows were the smallest pillows I have ever seen but they were, in the end, quite comfortable.

Plussat: The bed was comfortable.

Miinukset: I think it is unsanitary to place a decorative bolster on the clean (one hopes) pillowcases on the bed.

Plussat: Close to everything, monorail, space needle within walking distance as was downtown for that matter, free bus service within city square. The hotel was clean, comfortable, staff very courteous and friendly.

Miinukset: Not really a dislike, but those popcorn ceilings should be replaced, the halls have a "slightly" aged look, but nothing really bad

Plussat: Staff were pleasant, positive and helpful. Exercise room was nice. Clean and quiet. Breakfast included.

Plussat: The staff is courteous and accommodating. The complimentary breakfast is good. The facilities are quite okey considering that it's a 3 star hotel.

Miinukset: The only thing that I did not like about the hotel is the noise generated by the garbage collection truck in the wee hours of the morning that disrupted our otherwise sound sleep.

Plussat: Its proximity to the Arena where we were attending a show and the view of the Space Needle from the room.

Plussat: Good roons, neear the Tower.

Miinukset: Only 1 person in reception: lon line to be attended. The guy was bad humor. Terrible breakfast: few options of fruits (only banana) and durty salon.

Plussat: Staff was helpful and knowledgable about the area. The breakfast was good, although a little crowded.