Seattle hotellit Northgate

Plussat: Breakfast

Miinukset: Pool dirty and cold, room had no bath tub our window looked at one big building. Had to pay 12 more for parking my car. No room service of even milk for my baby at there snack shop. Not kid friendly. Throw up out front all morning. Not cleaned.

Plussat: The employees were great and the property is well cared for. The bed was super comfortable and I slept great. The location was definitely a plus to get to where I wanted to go. It will be great when they finish the light rail - making a direct shot from the airport to Northgate.

Miinukset: I chose north knowing they would have parking - I didn't expect an extra charge for that. You should post upfront that the parking cost extra. I may not have chosen another place farther north with no parking charges. Also the bathroom floor was a bit sticky - not a great feeling.

Plussat: Very clean and nice staff.

Plussat: Friendly staff and comfortable during stay

Miinukset: Everything is nice and perfect

Plussat: Great staff.

Plussat: The bed was like a cloud indeed. The parking garage was secure. Vicinity to mall. It is easy acess from freeway and for as close as it is to freeway the windows must be double paned because can barely hear traffic noise.

Miinukset: Nothing. It was awesome.

Plussat: clean and comfortable

Miinukset: Loud noises in hall and from adjoining room. Staff called at 9am? to advise that they needed to run my card again - there was "some problem". My daughter & I had been up quite late after attending a concert at the Paramount and were attempting to sleep late. Between the hall noises and the unnecessary call from the staff, our sleep was disrupted for the rest of the morning. The error with the card was unexplained - there was no issue with it on my end; Notification of the error could have been made anytime between check-in and that evening; a written note under our door - any or all could've been attempted to avoid waking us up unnecessarily early. I did explain all of this to the person who made the call and re-ran the card. She said she would let her supervisor know.

Plussat: Friendy staff

Miinukset: Location near a construction side. Breakfast was not very diverse.

Plussat: Nice room, good service.

Miinukset: Nothing, but the price was high. Parking was not included either.

Miinukset: Room had a strange odor Hilton charged my card 4 times , over $2000 of unnecessary security charges Hope they are all returned at this point, very annoying

Plussat: Breakfast was awesome !

Miinukset: Construction all around

Plussat: It was nice.. Clean. New.

Miinukset: 16$ for parking. They gave my ex a room key when his name was NOT on the reservation and they did not call me to as. I was really upset about this.. And all that was done was a "sorry we will look into it. " then they charged me 22$ and can't tell me why.

Plussat: The water pressurer is TOO LOW. Other is ok.

Plussat: I enjoyed everything especially the location closest to the hospital Cancer Care Alliance I will use your facilities more if I have to come back up for a longer stay thank you so much

Plussat: If you are coming to Seattle to sit in a room, this isn’t the place for you. However if you are coming to see the city and the surrounding area, this is a great place for you. Great price and facilities.

Miinukset: Nothing. Great room and a great price.

Plussat: It was clean and mostly quiet as the name suggests. Use of the kitchen and utensils was great.

Plussat: Nice clean small place, very good for price.

Miinukset: there is no AC

Plussat: Everything was managed so effectively and efficiently! The lock boxes to get in were all easily marked, as was parking, the rooms had all the amenities needed, there was free coffee in the mornings and tourism brochures at the front - like a hotel, but comforting like home.

Miinukset: It’s a 20 minute walk to the bus stop downtown, so I would definitely recommend having a car if staying here!

Plussat: I like that I was able to check in/out without having to talk with a person or figure out where the front desk is. Makes the process much easier after a long week of traveling!

Miinukset: Door to room was not fitted well, made a LOUD noise regardless how delicate I opened. The floors were also super squeaky. Luckily, no one there was up late or too early so it was incredibly quiet.

Plussat: Easy to find, perfect for a quick overnight stay with a late check in

Plussat: Close to downtown Seattle

Miinukset: Needs iron and ironing board. Windows seems to need some bars when or if you need to leave it open for fresh air. You can hear people’s foot steps and doors and walls are thin and cheap. Need a laundry facility. Full length mirrors in the rooms would be nice. Two more pillows.

Plussat: it was cute quiet clean. for improvement i would suggest tissue boxes and basic utensils, pots and pans for everyone to use in the kitchen.

Plussat: The location was fine and everything was clean and comfortable. There is a shared refrigerator and kitchen area with tables and chairs to sit and eat. The neighborhood is quiet.

Miinukset: There isn't much sound proofing between the rooms or in the hallway. We could hear people watching TV/movie on their phone or other device. This was at 3:00 a.m.

Plussat: Quiet, clean and comfortable. Kitchen facilities excellent. Spacious

Miinukset: Non sound proof door.. Some guest speak quite loud in the morning. Bed... a bit too soft but still comfortable.

Miinukset: They do not provide shuttle as advertised. It was the only reason we booked this hotel.

Plussat: Very comfy beds, clean, great FULL breakfast! Would stay again

Plussat: Good breakfast

Miinukset: No elevator to our floor.

Plussat: Loved the 2 room Queen wet bar suite which allowed our kids their own space when in room. Provided breakfast each day was good and helpful. Front desk staff was attentive, helpful and polite. Lobby was spacious and kids loved pool area. Hotel was close to highway access. Hotel room was very quiet in evenings.

Miinukset: Housekeeping staff was not as helpful as could have been, asking us to take requested items up to room. Facilities seemed a bit dinghy. Neighborhood was not super close to downtown attractions or lots of dining options. Offered shuttle service was highly limited to 4 runs a day with only 11 seats and only a short range of destinations.

Plussat: Location walkable to The Pike Place Market and downtown, Space Needle, and many great restaurants and shopping. There is a Starbucks connected to the hotel.

Plussat: This is the first time that I went to a hotel breakfast bar and needed a room key to get in. Room where breakfast was served was crowded and you had to wait for a table.

Miinukset: Getting jerked around by the front desk staff. I arrived and they reported that they didn't have a room for my family. I responded that I had pre-paid for a 2 room suite and presented my reservation confirmation and receipt. The front staff then responded that they commonly have issues with reservations crossing over from Expedia and would I accept a smaller room. I responded that they are located in a Tech capital (Seattle) and that their computer issues are not my problem. I wanted what I had paid for. They offered to look for a comparable room in the area and I went to the car to explain the situation to my family. Apparently, they could not locate another room in the area, because when I got back to the front desk, they suddenly had a 2 room suite available. Laundry room had half of the washers and dryers not working.

Miinukset: Breakfast terrible and empty food selections

Plussat: Lots of places to eat nearby. Pool and breakfast

Miinukset: Mall across the street was almost vacant

Plussat: The king size bed is comfortable, the staffs are friendly

Miinukset: The location is not convenient to those who don’t travel with cars, and it’s pretty noisy

Plussat: Nice rooms, clean and good shower. Shuttle service to the town center is very convenient as well as free parking.

Miinukset: Breakfast was very very very basic. Location still far away from Seattle center.

Plussat: The swimming pool was nice and quiet and the staff were very nice

Miinukset: The surface around the pool/pool deck was very hard to walk on and the pool towels are way to small

Plussat: Nothing

Miinukset: They could not find my reservation I made through kayak so they made me rebook and then refused to cancel the first one when they ultimately found it - and told me it was my fault There was no manager on site so I dealt with a child younger than my own children who was clearly incompetent and indignant- AND I have to now fight for my refund - let’s just say NEVER again

Plussat: The people were very polite, cheerful, and helpful. I do not blame them at all for the state of the facilities. The coffee was of excellent quality. still won't stay there ever again.

Miinukset: The rooms stank. A lot. Like hotdogs. The beds were hard as rocks and the pillows were flat and uncomfortable. The room would NOT stay cool. As soon as the AC would kick off, the room was flop sweat hot again. The "included breakfast" was a joke. Single mini muffins and granola bars. Not so much as a water cup in the rooms, you have to ask and HOPE they have clean stuff available. Only about 10 of the TV channels worked. Never again.

Plussat: Gated and very clean

Miinukset: No lobby. Mattress and pillows were awful. Breakfast wasn’t really a breakfast. Too much money for the room.

Plussat: Nothing

Miinukset: Everything

Miinukset: No stopper in the bathroom sink with loose faucets. Did not get fixed the first day. Went through the whole process again to get some help to fix it. Hard to get into and out of the parking lot. I know security is an issue but the intercom needs to be answered promptly.

Miinukset: The floors in our room were NASTY dirty. It’s linoleum so it shouldn’t be hard to clean. The chairs were also very dirty

Plussat: We liked how secure the hotel was.

Miinukset: The bed and floors werent very clean. The air in the bathroom didnt work making it very humid and making the shower curtain smell. And not having cleaning service during the stay only until after the person checks out we would have enjoyed it if they had atleast offered if we would have liked maid service or not

Plussat: Front staff was great!

Plussat: Price. Friendly staff, especially Tony.

Miinukset: Location, didn't feel safe. Although it was gated, I watched a guy reach through the fence and open the gate. Also there was no garbage disposal, and very little space or kitchen supplies.

Plussat: It's was cozy. Had a nice atmosphere. Very friendly staff

Miinukset: Can't think of anything to make it better.

Plussat: (desk attendant at check-in) was friendly and helped us get a cot, for an extra fee of course. My son is 17 and I mistakenly booked a single queen bed, room for us for the weekend. It was priced well enough for Seattle area hotels.

Miinukset: No proper smoking areas and ashtrays for smokers. This led to a disgusting area of cigarette butts littered around the back area. Front desk attendant(6/23/19 A.M.) should get customer service training or maybe a lesson in human decency.....

Plussat: Fulk size fridge, hotplate,microwave,sink,and cabinets.

Miinukset: The beds were dirty.

Plussat: Close to hospital

Miinukset: Had to ask for everything at desk including hairdryer. This place must house temporary subsidized folks- not a bad thing but it felt a ---$ experience not ---$. Not a safe feeling area.