Secaucus hotellia

Plussat: having a sitting room in addition to a bedroom was fantastic! The service was very good also, staff went out of their way to help decorate our makeshift Christmas tree/ branch- very sweet ☺️

Miinukset: The beds were too soft for us- kept rolling into the middle, waking up with a sore back

Plussat: The shower in the room was amazing! The Rooftop Bar view was outstanding and the staff was great

Plussat: Decor was great! Location was Great! Service was Great! accommodations were great!

Miinukset: no

Plussat: Epic breakfast and very friendly and welcoming staff!

Plussat: The friendliest hotel I have ever visited. All staff genuinely cares about the customers. Restaurant was delicious with great service. Room service on time. Very efficient hotel with a staff that makes you feel welcome. This will now be my go-to hotel when I’m the city.

Plussat: Stayed here four times already. Good property and location.

Miinukset: I was robbed in my room. Someone stole brand ner airpods from my luggage. Reported to security at check-out and today, 2 days later, haven't heard back, even being a Hilton Diamond Member.

Plussat: Location, decor, comfort.

Miinukset: We had a beautiful view but were unable to open the blinds. Asked for service and only got partial resolution. Very frustrating. Remotes to operate lights and adjust shower and blinds were outdated, unintuitive, and quirky. Too expensive for this!

Plussat: The location is perfect with a wine store downstairs, mall across the street, near great sites, river steps away, easy Subway access, and stunning views. I also love the decor and vibe of the hotel and rooms; & that the room is so automated.

Miinukset: I only marked down the room because the bathroom door does not latch closed/ offers no real privacy. I do understand the modern touch to this, but it is not a practical thing.

Plussat: It's a beautiful hotel and the room was very comfortable.

Miinukset: Not really, it was great.

Plussat: It was spacious and clean!

Plussat: Staff is very pleasant.

Plussat: Your pull out sofa was comfortable and more made up than your bed. Your shower was almost as nice as mine.

Miinukset: A television that said we had to stream Netflix from the app but that wouldn’t let us access the app. Same for Hulu. This is only partially on you because Netflix is partially responsible but you advertise saying one can do this and they can’t. That’s on you. Get a better tv. There are a dozen brands out there that this wouldn’t be a problem with. I don’t know who showed you how to make a bed but most people have a fitted sheet and a top sheet. You opted not to have a fitted sheet covering the mattress. I’ve stayed at dive motels in the most run down cities who had more complete beds. No trash cans? Where the hell do you dispose of trash? On the floor? In the corner? And prices. Really? $6 for two eggs. So, the price of an egg bought from a store is, if one gets expensive eggs, 25 cents. That’s after it’s been marked up. Probably at least triple keystoned. You are marking it up 12 times beyond that? Why? Certainly not because of extra effort. I couldn’t finish the eggs because of their off flavor. The last time I couldn’t finish eggs was in a cafe in Ohio where the eggs were literally grey. This goes for everything in your hotel. We made a price is right game to have friends come over and ridicule your prices. $45 for a condom when theirs a store a block away? What is wrong with you? You require a room key for the elevator. But you have two sets of buttons and only a sensor on one side. That makes no sense. So, what, you have someone else scan their card so you can push the other buttons. That defeats the purpose you’ve set up there. Why would you do that? Lastly, no coat hangers? One day in a hardware store and I could vastly improve your rooms. It’s devoid of sense that a hotel of your standard would be lacking some of these things. Thinking back, I’m really feeling this was not worth the stay. What did you provide? Security? No. A made bed? No. Usable amenities? No. Entertainment? No. Good food? No. Cleanliness? No. Why use you then?

Plussat: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !

Plussat: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!

Miinukset: Everything was perfect.

Plussat: The building is amazing - perfect for a winter weekend in the City. Our room and the Temple Court bar area were warm and cozy, as well as beautiful. Our dinner at Augustine was terrific.

Miinukset: Our window looked out over parking garages and uninteresting buildings, but there's obviously only so much you can do with that!

Plussat: Location. Black cat lounge. Atrium. Internet was steady and reliable.

Miinukset: Brighter lights in room (couldn’t read a book). Business center to allow printing of boarding passes would hav bee nice. Shower head yielded weak stream.

Plussat: It is an interesting hotel and I enjoyed the ambience. The front desk staff was pleasant and our room was very comfortable.

Miinukset: I would have loved to have dinner downstairs or even a drink but frankly, we never got served. On our first day there, we sat down for a late lunch after we checked in. There were about three table occupied at the time the hostess seated us. We waited 15 minutes and no one came to help us. We even tried to wave someone down with no success. We then tried to stop in for a late night drink. Essentially, it was the same experience. We stood around for ten minutes before we gave up trying to get the bartender's attention. I enjoyed the other places we went over our three days staying at the hotel, however.

Plussat: The room was absolutely beautiful

Miinukset: The construction

Plussat: Beautiful hotel. Great value for the money.

Miinukset: I was in a room with construction outside, but it wasn’t too bothersome.

Plussat: A very pleasant property, nice staff

Miinukset: Coffee could be better...

Plussat: Work on bedding and better bath towels

Plussat: Fabulous hotel in historic building in downtown NYC. Beautifully renovated with a luxury hipster feel. Fantastic architecture and very friendly and competent staff. Recommendation for tours was excellent and they even allowed us to store our luggage on the return journey.

Miinukset: Service in the beautiful bar/restaurant is patchy and quality of food variable

Plussat: Public spaces gorgeous! A perfect winter retreat in the city. Good excellent, cocktails excellent.

Miinukset: I think the bedrooms need to be improved. Fluffy large towels, and better mattress and bedding. As extremely elegant as the library/bar/ restaurants are the bedrooms felt shabby.

Plussat: Location and cleanliness

Miinukset: The $57 per night fee that we had to pay in addition to paying for the room in advance!

Plussat: Room and design

Miinukset: Great water bar in lobby. Not always avaiable

Plussat: The bar and shower.

Miinukset: Kitchen opens too late

Miinukset: They have charged me $28.06 mandatory fee. I do not understand why would someone cheat like that when you offer lower rate to attract to begin with. I am never going to book again

Plussat: Great location. Clean room.

Miinukset: The front desk lady was not forthcoming about hidden hotel fees. I never approved the fees and found out about them on my monthly statement. Manager was professional and great and rectified my complaint issue about the charge.

Plussat: We love the hotel. It was extremely clean and we liked the vibe. The only issue is that the water and ice machine didn't work on our floor. Other than that it was great!

Plussat: I loved the location and the staff! The staff was very extremely helpful as they assisted us with anything we needed. The rooms were very clean, excellent design, a great space and the food was excellent!

Miinukset: N/A loved it! Would go back!

Plussat: Location, modern, friendly and reasonable

Miinukset: The variance in room charge based on the day of the week

Plussat: We chose this hotel for its fitness facilities and we were not disappointed - the extensive equipment is clean and new, including Peloton bikes and complimentary laundering of gym clothes! So convenient! Additionally, the location was great being very close to the subway station and amenities. To top it off, the staff member who checked me in recalled that it was my 40th birthday during my trip and sent up a bottle of bubbly ! The rooms also looked better in real life. This hotel exceeded our expectations on a daily basis, I would stay here again without a doubt. Thank you for a wonderful stay.

Miinukset: No negatives!

Plussat: Clean, comfortable beds, close to subway & attractions

Miinukset: Only 1 elevator working the entire time of our stay for both staff and 25 floors of guests! Rooms poorly designed with no closet space, no racks or bars to hang towels, no microwave anywhere in the hotel for guest use, no iron or ironing board

Plussat: Love the wellness theme, exercise videos on the Hotel Tv, exercise equipment in the room, 24h gym and location. Also loved the lime/ginger water at the lobby! I don’t get to exercise much at home due to work hours and being in this hotel motivated me to work out a few times! Woohoooo!

Miinukset: We were a family of 2 adults and 2 teens and used a room that was able to sleep 4. The double beds seems smaller than a queen and it was really squishy for 2 adults (we are 2 average sized Asians). The room was also quite small and we had a fair bit of luggage. So literally had to step over our bags when open up. On the service end, it’s uneven (pun no intended). The hotel provides filtered water, like/ginger or Mint at the reception area. Love that! We usually get a drink of water bf we set off and when we get back. But most times, the filtered water was not filled up. Some staff are friendly, some are not. Would still recommend the hotel but probably need to see if these things bother u.

Plussat: Subway was at the end of the block. The room was large compared to other hotels. Amenities in the room are updated and clean. The bathroom was large and clean. The barn door in the bathroom is a nice touch. Bed, sheets and towels were nice too.

Miinukset: Neighborhood around the hotel isn’t the best but is fine if you use common sense and avoid interactions with strangers. It is a high traffic area so you wouldn’t feel unsafe. There was only one working elevator at the time so plan ahead of t

Plussat: Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Miinukset: Bar prices are very expensive.

Plussat: I liked the ambiance of the hotel. Room was spacious and comfortable. Location is fantastic. Staff was friendly.

Miinukset: Outdated feel of the room, no coffee/tea and kettle

Plussat: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.

Miinukset: Beds quite small in standard rooms, and extras are expensive.

Plussat: location

Miinukset: All good, room was small but adequate

Plussat: Vanha interiööri

Miinukset: Aulan turistipiste

Plussat: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and  was helpful with a question regarding wifi.

Miinukset: They need to upgrade rooms, hotel is getting old need to renovate ASAP

Plussat: The bed was comfortable. The service was great

Plussat: The hotel was magnificent. The Christmas decorations e were spectacular. The view was to die for and the Staff was friendly and welcoming

Plussat: Room was spacious

Miinukset: The bathroom was so cramped. The room was so dark No bottled water at all

Plussat: Beautiful, well maintained, incredibly clean

Miinukset: Nothing- it was perfect

Plussat: The whole atmosphere in the hotel was one of comfort and luxury, made even more special by the beautiful Christmas decorations. All the staff were extremely pleasant and helpful. We were allocated a corner room, which had a fantastic view down 51st Street.

Miinukset: The only criticisms were that there was some hair stuck to the wall in the bath/shower area for the duration of our stay, and that there was a charge for Wi-Fi.

Plussat: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.

Miinukset: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!

Plussat: Check in and out the staff were pleasant. Comfortable beds.

Miinukset: Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.

Plussat: Todella hyvällä paikalla sijaitseva hotelli, vähän sivussa suurimmasta humusta, mutta kuitenkin lyhen kävelymatkan päässä esim. Times Squerista. Erittäin siisti, huone hyvän kokoinen. Kattoterassi myös kiva.Henkilökunta erittäin palvelualtista, saatiin huoneeseen tunti lisäaikaa ilman erillistä maksua

Plussat: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.

Plussat: The room size is good for NYC. The staff are very friendly and helpful. The location is great. The two bars excellent. Proximity to the breakfast venue a bonus - though a bit expensive.

Miinukset: Everything was perfect

Plussat: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

Miinukset: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

Plussat: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Plussat: Efficient check in. Daily complimentary glass of wine. Friendly staff. Rooftop bar. General ambience- especially fragrance in all areas.

Miinukset: Rooftop bar closed for private function on New Years Eve.

Plussat: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.

Miinukset: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.

Plussat: Staff where helpful however it’s a real struggle to get food - the restaurant next door are not accommodating at all

Plussat: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.

Plussat: Breakfast was very good, lots of choices.

Miinukset: We ask for a SUV taxi service and was not possible to get one. Have to look for it by myself

Plussat: The staff and hotel was awesome.

Plussat: Superb people and fantastic Service especially the folks from Concierge..!!!

Miinukset: Nothing....everything was awesome..!!!

Plussat: Staff help and room

Miinukset: Everything is nice

Plussat: Beautiful hotel, clean, rooms very spacious. Staff very friendly and helpful. Location is perfect for someone who wants to get away from hustle and bustle of mid town. We enjoyed our stay from start to the end. We will be back :)

Plussat: Staff is very friendly and truly make you feel at home. Very engaging. The views of the Statue of Liberty from our room were awesome. The relaxing setting of the Liberty Lounge helped us start our days off right.

Miinukset: Safe did not work. Staff did try to fix it, but it was completely broken. Beds are a litter firm for my taste and some of the room furniture was beat up. No fridge in the room is a mystery.

Plussat: Cleanliness, helpful staff

Miinukset: Got stuck in my room because our door was jammed. They took a look at it and decided to move us to another room. Wasn’t in the new room more than 5 minutes and got stuck in the bathtub (where the toilet is located; very small space). Had to call fo

Plussat: Staff was very helpful and friendly. The room had a great view overlooking the harbor.

Miinukset: The hotel is more of a 4 or 4 1/2 star, but it's still really nice and worth the money.

Plussat: The view!!!! Separate toilet,shower, bathtub. Ropes. Telescope in the room is a nice touch. Controlling the TV from my phone.

Miinukset: There is no coffee/tee maker in the room. Free coffee was offered downstairs But no TEE. I had to pay $8.00 for cup of water. That made me feel like I have been taken.There is no reason for it.The rest of my stay was great!!!!

Plussat: The Wagner is the best place we have stayed in a very long time. They accommodated my needs. The service all around was excellent. The food in the restaurant and room service was great. Very clean. We loved the location, walking distance or train ride away. Definitely will stay here again.

Plussat: Think it’s relatively new, so they are trying hard. It’s a much more comfortable and relaxing experience than mid-town hotels where I usually stay. Harbour/Statue of Liberty room views are great!

Miinukset: Would prefer a buffet breakfast to a la carts.

Plussat: The location of the hotel is great giving good access to New York but in a quieter location with stunning statue of liberty views. The staff were really friendly and helpful and the breakfast each morning was exceptional.

Miinukset: We were charged twice and there were also queries over the resort fee which was included with our booking.com rate. The beds were not as big as we thought so do take note and the sound proofing was disappointing with us having alot of noise on our first and last nights.

Plussat: Location.

Miinukset: Customer service was not at a 5 star level. The room was pretty basic, very clean but nothing spectacular about the room. The restroom was nice though.

Plussat: Very modern and discreet

Miinukset: Room location and view

Plussat: Everything

Miinukset: N/A

Plussat: Room was nice and clean. Comfy bed and pillows.

Miinukset: For 5 stars the room was extremely small and very basic. No bath. No view. If driving to hotel keep in mind its in the middle of times square. Traffic is crazy. Hotel offers valet and they take car to parking garage which you could find one yourself.

Plussat: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful

Miinukset: Shower could do with more pressure

Plussat: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!

Miinukset: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.

Plussat: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Miinukset: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Plussat: It’s a historical hotel yet with very modern amenities and fittings. Very convenient for a tourist right on Time Square.

Plussat: Location, Location, Location !! Very nice room!

Miinukset: Crouded, cramped check in area.

Plussat: Lots of room for the four of us.

Miinukset: We had to request extra wash clothes as there were only three supplied and there were four of us.

Plussat: Location was excellent, staff was great. Check-in and out process was really easy and quick.

Plussat: The staff was wonderful.

Plussat: Tavern adjoined. Great waitperson Josh!

Plussat: I chose this hotel for its proximity to a Gala that i was attending. Everything went smoothly, although I didn't have much time to spend in the hotel.

Plussat: everything from staff to rooms to restaurant.

Miinukset: nothing everything was fantastic

Plussat: wonderful Irish hospitality, comfortable room, prompt service when needed, good location

Miinukset: n/a

Plussat: Very pretty hotel rooms very clean staff very friendly

Miinukset: Not a thing

Plussat: The staff are so friendly and go out their way to help when required. The central location is a dream and the breakfast is gorgeous.

Plussat: Great location, nice rooms, very clean.

Miinukset: No

Plussat: Ylellisen tuntuinen hotelli. Tilava huone ja todella hyvä sänky nukkua. Sijainti aivan Grand Central aseman lähellä.

Miinukset: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

Plussat: Amazing hotel and they upgraded us to the Jim Sheridan suite, the beds are so comfy

Miinukset: Nothing

Plussat: Location

Miinukset: Room hadn’t been cleaned properly when I checked in. It was fine on other days.

Plussat: Great location. Great bathroom. Great staff.

Plussat: Luxurious and very comfortable. Beautiful room with the attention to detail you'd expect. Rose Bar was entertaining and comfortable. Staff are excellent on check in (and throughout).

Miinukset: The lobby can be a bit impersonal and busy with all the tourists trying to get in and 'see the Plaza'. The elevators are small and one was not working, so it literally took about 10 minutes to get up to our room. And I found a nut on the floor of the room indicating it hadn't been vacuumed (only in a near-perfect hotel would I even mention such a small thing, but in the Plaza is was rare to find anything not perfect).

Plussat: We stay there every time we go to NY we love it

Miinukset: Every thing great

Plussat: the location and old world charm are spectacular !

Plussat: Location and concierge staff

Miinukset: Tourist attraction as a paying guest have to queue to get in hotel and show room key which after 7 days gets laborious Manager refused to meet me to discuss

Miinukset: overall appearance of the Hotel is dated all the furniture from the benches outside the elevators to the table and chairs in the lobby bar are old and dirty. The palm dinning room was way over priced for the food and service was horrible

Plussat: Everything is incredible❤️❤️❤️

Miinukset: Moquette in the room

Plussat: Everything was run so smoothly

Miinukset: Everything was as you would expect, perfect.

Plussat: Sijainti, palvelu, siisteys, huone ja kuntosali loistavat!

Plussat: Excellent service

Miinukset: No

Plussat: Extraordinary hotel by any measure, highly recommended!

Plussat: Everything was great! Stayed in this hotel only because of the movie “Home alone”

Miinukset: A little overpriced

Plussat: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.

Miinukset: The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to been seen. Why didn't the person seating us just bring us coffee? Very mediocre attitude. This hotel was not at all worth the price we paid.

Plussat: AWESOME

Miinukset: Nothing it was AWESOME!

Plussat: great room, clean, great location. relatively modern.

Miinukset: What ruined the experience is the front desk personel. They have an attitude and are rude. we stayed for a period of 13 days and the behaviour was consistent. no greeting, strong distrust of guests, and very procedural and rule based. clearly this hotel has difficulties finding qualified personel. parking staff was great though.

Plussat: The location was great the breakfast was good

Miinukset: The room could have more space

Plussat: Staff was very friendly and accommodating.

Miinukset: There isn't any food other than the in house cafe right nearby. But Uber Eats and Grubhub worked well

Miinukset: The room was too cold even though I had the heat on. The bathroom was also cold.

Plussat: I liked everything

Miinukset: It wasn't nothing to dislike

Plussat: The property is very chic and trendy. Lobby was beautiful.

Miinukset: Booked City View, and was given a room that looked at a parking lot. Was told by the front desk that none of the rooms really see the city sine the building isn't that tall (which is even more troubling since I paid a premium for it), but we also determined I was ALSO put in the wrong room (facing the wrong way)

Plussat: Room was awesome, great views

Plussat: The Murphy style bunk beds were perfect for our situation. Never seen that before.

Miinukset: The floors are tile. That is good for cleanliness, which is at the top of my list, but hard to heat in January. It was difficult to keep the room warm.

Plussat: Outstanding hotel and staff was very knowledgeable. Room was very clean and quite. Location could not have been better to the subway into NYC.

Miinukset: HOTEL WAS PERFECT

Miinukset: Comforter was not clean and No complimentary water. At least water to make coffee in room.

Plussat: Nice hotels are scarce in downtown Newark. Of the 5 or so that are there, Tryp is the best. It is an industrial/loft type design but has nice bedding, bathroom and a workable gym. Nothing much within walking distance so it helps the food is good.

Miinukset: Need to put in cubbies in the gym to hold stuff.

Plussat: The location is amazing - so close to many subway stations and a walking distance to many attractions. The city from the room from a higher floor was amazing! Staff was nice and very helpful. I would definitely recommend to stay in this hotel.

Miinukset: The room that we had was right near the elevator, so there was quite a significant level of noise.

Plussat: Great hotel and a great staff. The location in the financial district was a little iffy, but if you wanted to see the 911 Memorial its the place to stay.

Plussat: Customer service was amazing! Early check in was available, the lobby is beautiful! One of the managers/bartenders provided us with local bar/clubs to visit.

Miinukset: The lighting in the bathroom is very dim.

Plussat: The staff at the hotel were amazing. From the time you were greeted at the entrance. Staff handed my young daughters little stuffed animals as we were checking out. The location is right across from One World. So you're close to everything downtown.

Miinukset: I have zero complaints regarding the hotel.

Plussat: Friendly staff.

Miinukset: The view from the room wasn't anywhere close to what was in the pictures and the front of the building was going through some maintanence, ruining the view from the hotel bar.

Plussat: We love the area and the view was spectacular as we are facing the WTC memorial. Very closed to all amenities like shopping mall and subway stations was just block away. We love the fact that area was a bit quiet than being in Time Square vicinity, Ferry and subway was just few blocks away and also a lot of places to grabbed something to eat. Most importantly, the hotel is pet friendly.

Miinukset: We had issue with the bathroom at first as we have our 2 teen age kids staying with us, the frost glass wall is not reallly good idea if it's booked for family. We shower with lights off so we can't see each other's silhouettes while showering ( probably it's okay with just couples ). Bathroom has barn door which was hard to open and close, but when I asked the front desk about it she sent maintenance to have it fixed right away.

Plussat: The staff was AMAZING! They were kind, patient, nice and very engaging. They are the reason why we will stay here again!!

Plussat: Literally everything. Especially bedding. Felt like a cloud

Miinukset: The door in bathroom couldn't close

Plussat: Location, facilities, staff: everything

Plussat: Staff was amazing! View is amazing! Differently a good experience and location !

Plussat: If I could live in this hotel room, I would. I would gladly take a weekend every month to stay in this room as my second home. It's clean, has a great view, and a really nice homey feeling that made me feel like I was home. I loved it.

Miinukset: The mini bar was calling my name. I didn't take from it since I didn't want to spend $10.00 for m&m but it was definitely a temptation. That's all, though. Otherwise, it was a great hotel.

Plussat: Staff

Miinukset: Rooms were tight, location was far, amenities did not seem to be very great for the star level

Plussat: Clean spacious rooms and friendly staff .

Plussat: The staff was amazing! The location and two food locations connected to the hotel was great as well.

Miinukset: We did not get the rooms we paid for. Purchased 2 King suites with separate sitting room, pullout sofa bed. Neither room had the extra room, only one room had the sofa bed at all.

Plussat: The room was really nice.

Miinukset: Parking lot had sewage issue smelled bad.

Plussat: was clean

Miinukset: I paid for breakfast which only included 2 ppl and we were 4 so we left the hotel breakfast i was charged twice and its been a week and still waiting on my money back! after the told me we fix it rite away staff member on second day was Nasty and rude

Miinukset: No hot water in room so I switched rooms Then the new room it took a long long tine to get hot water Then the water was off to the hotel for 8 hrs on one day and it was scheduled with the hotel but wasn’t made aware when booking and no discount was offered

Plussat: cleanliness and location

Miinukset: na

Plussat: The service was great , everyone was really nice. There are cute little restaurants around the hotel and the drinks are nice!

Miinukset: There was something with our creditcard and one of the receptionist was very rude about it , and didn't think of a solution. Thank god the good receptionist came with the long hair and helped her to think about a solution.

Plussat: Our stay in Courtyard by Marriott Secaucus Meadowlands was good. The room was clean.

Miinukset: It was extreamly noisy because they put us in front of the ventilation fans. We woke up every night because of the noise. Our baby was crying because his sleep was interrupted. Can we have a refund for the inconvenience ?

Plussat: Great location

Plussat: Almost typical Courtyard by Marriott, clean with great room utilities.

Miinukset: I wish the fronk desk people were less tired. Also, the the lobby and elevators were more like 2.5*.

Plussat: Free parking

Miinukset: Yes, the lock on the room door stopped working and we were locked out of the room for an hour and 20 minutes with our clothes inside that we needed to change into for the event that we travelled there for.

Plussat: Clean and comfortable. Excellent location

Miinukset: Very crowded

Plussat: THE ROOM WAS GOOD, NOT BIG BUT BETTER THEN ALL THE OTHER ROOM SIZES IN TIME SQUIRE, HOWEVER THE ROOM WE RECEIVED BECAUSE OF USING BOOKING.COM WAS WITHOUT ANY VIEW

Miinukset: WE WERE OVER CHARGED BY 4OOO$ FOR A NEW YEARS EVE EVENT, NOW 22 DAYS LATER STILL TRYING TO LOCATE Matthew Gavin Enterprises WHO TOOK THE MONEY WITHOUT ALLOWING US TO PUNCH IN OUR PIN CODE, THE FACT THAT SUCH A MASSIVE HOTEL CANNOT TAKE RESPONSABILITY FOR THIS TYPE OF TRANSACTIONS MAKES ME WEARY ABOUT GOING BACK SINCE I ONLY NOTICED THAT 8000US$ WAS WITHDRAWN FROM MY ACCOUNT IN WHICH 4000UA$ WAS CONFIRMED. NOW WE ARE UNABLE TO REACH Matthew Gavin Enterprises AND LOOKS LIKE MARRIOTT IS ALSO NOT TAKING RESPONSABILITY

Plussat: Your location

Miinukset: We are Hyatt members and get soooo much more for our money. With an aging population they provide a magnifying mirror + Q-tips. Your internet fees are absolutely ridiculous, as is a breakfast buffet for almost $40. Your check in process took entirely two long. At this price point, it’s the little things and we were disappointed ☹️

Plussat: Easy central location

Miinukset: Room bathroom could use updating for sure

Plussat: Top notch service,central location

Miinukset: Could improve parking logistics, cars are kept off location and traffic is heavy delaying transport.

Plussat: Very considerate and helpful staff throughout my stay. The location is the best for being able to walk to many of the Broadway shows!

Miinukset: There are some rather cool seating areas in the 8th floor eating establishment that need some attention.

Plussat: The crazy elevators

Miinukset: No

Plussat: Loved that the same staff was there as last year. They are all lovely and so accomodating

Plussat: The room was great - large by New York standards.

Miinukset: The valet parking system was ineffective and the time we had to wait to park our car was only surpassed in ridiculousness by the time we had to wait the next day to retrieve our car - over four hours sucked from our vacation.

Plussat: Location/proximity

Miinukset: No significant issues; plan to stay at property again in the future.

Plussat: The room and location for the convention we were attended was just as expected from previous stay. The room is a nice size, comfortable bed and sofa.

Miinukset: Very noisy from street activity, limiting access to in-room microwave, fridge or Keurig.

Plussat: location

Miinukset: room facilities are old. And there is an undisclosed $30 destination fee bill send to me after I checked out.

Plussat: History was great described opposite the right elevators. Location to Rockefeller center at Christmas for the tree was excellent.

Miinukset: Nothing really, it was a great New York City hotel.

Plussat: It’s location!

Miinukset: Service!

Plussat: It was beautiful. Food was delicious.

Plussat: Clean .

Miinukset: None

Plussat: Superb location.

Miinukset: Breakfast had minimal options if you didn't eat beef or pork.

Plussat: Great bed and linens

Miinukset: Coffee was awful in the room. When reception desk mentioned excellent breakfast he failed to mention it would be $129 for two although he did mention we were being charged a $30 resort fee but would get a $25 credit if we used the restaurant.

Plussat: Check-in was easy. The staff was friendly and professional. The room was clean and the bed very comfortable. We stored our bags after check out so we could explore the city all day. Bags were safely stored and easy to pick up later.

Miinukset: No issues at all.

Plussat: The room was very comfortable, not too small, well appointed and very clean. The staff was very accommodating and friendly. The large lobby was comfortable and the hotel bar and restaurant were nice and the restaurant breakfast buffet was good.

Miinukset: No! Everything was to our liking.

Plussat: Location

Miinukset: Outrageous prices in two distinct areas....in room refreshments,(9.00 for a canned coke( and also a lackluster breakfast buffet...50.00

Plussat: The location is excellent, near but not too close to attractions.

Miinukset: The staff was horrible!! Totally inflexible and had no clue of what customer service is all about. Never going back!!

Plussat: Room quality and size were very enjoyable

Plussat: I always stay here when I travel, close to most attractions and shopping ...

Miinukset: It’s all good

Plussat: The staff and the facility was amazing, the position is central walking distance to everything. Highly recommend

Miinukset: Nothing

Plussat: Ovimiehet olivat todella palvelevaisia ja ystävällisiä.Sijiainti on hyvä. Aamiaisravintola toimi hyvin.

Miinukset: Vastaanoton henkilökunta todella tympeää. Emme tunteneet oloamme tervetulleeksi, palveluhalu todella heikkoa. Front desk - henkilöstöstä kukaan ei vaivautunut edes toivottamaan hyvää huomenta puhumattakaan siitä, että olisivat kysyneet, onko kaikki hyvin. Ensimmäisenä päivänä kun palasin huoneeseen 8 tunnin poissaolon jälkeen , huonettani ei ollut siivottu. Hotellitiedoissa mianittuja tohveleita tai silitysruautaa/lautaa ei ollut huoneessa. Huone oli todella pieni.

Plussat: Great location, comfy bed, cozy room and space for a NY hotel

Miinukset: Nothing comes to mind

Plussat: Siisti, rauhallinen perushotelli erinomaisella sijainnilla

Miinukset: Aamupalalla joka aamu joku loppui kesken tai aamiaistarvikkeita tuotiin tipoittain liian pienissä kulhoissa suhteessa ruokailijoiden määrään. Sinänsä kaikki oli kyllä tuoretta ja hyvänlaatuisia.

Plussat: Sijainti, siistit huoneet, hotellin ravintola hyvä.

Miinukset: Amerikkalainen petaustapa viltteineen ja lakanoineen vaikuttaa nukkumisviihtyvyyteen. Pussilakanapeitto saisi olla laajemminkin käytössä Usa:n majoituksissa. Kohteen vuodesohva oli ok:n kokoinen 11- ja 15-v tytöille, vanhemmille varmasti jo ahdas.

Plussat: Staff were polite and friendly!

Miinukset: to start with the wifi bandwidth sucks! 3 Mbps download and approx 1 upload. I get 10x higher speed in 3rd word countries. The room smells damp, the bathroom door doesn’t lock, there hardly any space to hang a couple of coats, they told us valet is $50 / day, they charged us $94 which included taxes and who knows what and on and on and on… I have been very generous with the rating!

Plussat: Excellent concierge, had great suggestions which we really enjoyed. We didn't like our first room and were moved to a much larger room at no additional cost. We were quite pleased with our room. The location was very central and quiet.

Miinukset: We didn't like our initial room with a view. It was way too small with a poor floor plan. The next day we were moved to a much larger room.

Plussat: It was perfectly located, within a few blocks of Times Square, the Empire State, Macy’s and Bryant Park. The 18th floor had an amazing view. Staff were lovely and very helpful.

Plussat: The staff at the hotel were extremely helpful and positive.

Plussat: Uusi, siisti, hiljainen, hyvällä paikalla.

Plussat: Helpful and friendly staff. Centrally located. Many places to eat or shop in walking distance. Boba place and Fresh Leaf cafe next door for quick drink or bite to eat.

Plussat: Lots of freebies! Upon checking in, they gave my friend and I each a small bottle of champagne and told us that breakfast was complimentary as well as a happy hour with free beer, wine & cheese from 5:30-7pm.

Miinukset: The shower was horrible. We were given a handicap room, and the shower was very narrow. There was no space to move around, and water got sprayed across the whole bathroom because there wasn't a lip. The shower head also fell on my friend's head mid-shower

Plussat: I loved the city views, the rooftop bar, the happy hour, clean rooms, great location, friendly staff, amazing cocktails and all around great service!

Miinukset: The only thing I didn’t like was the really expensive snack shop.

Plussat: Very nice hotel

Miinukset: No

Plussat: The design was neat and the staff were friendly

Miinukset: This is a microhotel and that was NOT clearly advertised when purchasing. I think it’s unreasonable to expect customers to know the average square footage of hotel rooms and to have any context of what “150 sq ft” means in this space.

Plussat: The main areas of the hotel were nice and the location.

Miinukset: Upon arrival their systems were down making things difficult. It was rated 4-stars but my room had bunk beds, which were uncomfortable. Phone in room didn't work. Room was noisy and tiny. They only came to clean once I asked.

Plussat: The staff across the board was amazing. If you want to be treated like a valued customer, this is where you want to stay. The restaurant chef and staff are outstanding. Rooftop for cocktails take you away to another city.

Miinukset: The only negatives: 1) change the shower curtain (perhaps put it on a cord. 2) Wish they had room service.

Plussat: Everything was clean and modern. Loved the flower garden.

Miinukset: The room was much smaller than I expected and I could see into my neighbors rooms too easily.

Plussat: The facilities of the hotel are perfect. Rooms clean, good location and the staff members are really cordial.

Miinukset: Room to small.

Plussat: Staff and aesthetics were great.

Miinukset: Tough location. Holland Tunnel traffic and noise were challenging.

Plussat: Everything! The staff, the atmosphere, the happy hour, the comfy room ...

Plussat: Great location good price

Miinukset: Shower curtain has a design fault and falls off. No wardrobe or proper hanging space and no hooks on the back of the door. Carpet very worn.

Plussat: Love the location. Not noisy outside the building and inside. We will be back.