Secaucus hotellia

Plussat: Clean, modern building.

Miinukset: Rooftop booked for private events and couldn't use.

Plussat: I loved the room! Super comfy bed, great use of space and wonderful shower! The breakfast was also delicious and location amazing!

Miinukset: Nothing!

Plussat: Hieman niukka, mutta hyvä hinta/laatusuhde Manhattanin mittapuulla.

Miinukset: Huoneen siivous venyi jonain päivänä hieman myöhään. Se ei kuitenkaan häirinnyt suuresti.

Plussat: Modern Hotel that was clean and did just the job for a weekend away. Hotel had a great vibe and check in/out was very simple.

Miinukset: Rooms are a bit small but its enough for a couple.

Plussat: Location, friendly staff, roof top view.

Plussat: Awesome hotel! Very modern lobby and rooms, and the bed was super comfortable. The room had everything we needed and we appreciate the amenities like the rooftop gym. Check in and check out were a breeze as well!

Miinukset: Nothing - we had a great stay!

Plussat: Location. Staff. Other Citizens. Living Rooms. Room. Size of room is big enough and plenty of space to move around. Switch the direction of the pillows if you dont want to climb over your partner. Cause the bed is really good!

Miinukset: Although everything was fine, 800 euro’s for 2 nights and no breakfast included and no coffee/tea facilities (water cooker would be sufficient) in the room does not feel good.

Plussat: didn't eat here. bed was amazing!!

Miinukset: it was all good

Plussat: Excellent location. Friendly and helpful staff. Small but compact rooms.

Miinukset: Would have liked a coffee machine in the room

Plussat: The hotel is a hoot throughout with wonderful clever sayings and decor everywhere but the price of the tiny drinks was ridiculous, the room was small and difficult to navigate the bed -- and we could have used a more complete lesson is how to use the laptop to control all the things in the room -- like being able to turn off one light or two as opposed to all of them. We finally learned a little.

Miinukset: The size of the room. The ridiculous prices at the bar for very tiny drinks-- and some of the complexities of navigating the laptop.

Plussat: superb interior design. innviting livingroom like public area.

Miinukset: Heavy comforter without a separate sheet. Room lighting so automated that I was unable after much trying to put on the ceiling lights. bedside lamps too weak to read by. So waited for daylight so I could read in bed.

Plussat: Bed and shower were top notch. Size of room was an isdue

Miinukset: Room size

Plussat: Beautiful property close to Battery Park and downtown. Excellent rooms, service and amenities. I would stay again.

Miinukset: Nothing

Plussat: Decor was great! Location was Great! Service was Great! accommodations were great!

Miinukset: no

Plussat: Awesome

Plussat: Love the location, doesn’t feel like you are in the city

Plussat: Buffet breakfast was very good and the rooms spacious and very comfortable. The location was amazing with the view of the Hudson river, and close to the World Trade Center memorial and Battery Park and the ferries to the Statue of Liberty and Ellis Island. It also was close to Tribeca and Soho with an excellent selection of restaurants to choose from.

Miinukset: Valet parking was $65/day and did not have in and out privileges.

Plussat: Spacious rooms that have good layouts (especially for a couple that both works and may need a separation in space to do separate conference calls or work without disturbing each other). Nice, clean modern design, great location, good food, good service.

Miinukset: Gym was out of commission

Plussat: Location, decor, comfort.

Miinukset: We had a beautiful view but were unable to open the blinds. Asked for service and only got partial resolution. Very frustrating. Remotes to operate lights and adjust shower and blinds were outdated, unintuitive, and quirky. Too expensive for this!

Plussat: We truly enjoyed our stay at the hotel. Clean room with very comfortable beds and a wonderful view of the Hudson River. Thank you!

Plussat: Everything & everyone was wonderful! Staff very professional & pleasant! This was my 4th vacation staying at the Conrad! Every time is great experience!

Plussat: Great! I loved everything. Service, design, location. Will definitely recommend to friends.

Plussat: Everything just perfect!

Miinukset: Our room doesn’t have a safety box.

Plussat: maybe the location. The house keeping staff are professional.

Miinukset: The room and bathroom are dated. The customer operator always unprofessional sometimes they are rude. The thing that honestly ruin my whole experience I was expecting packages/envelopes. However they arrived early. I’ve stayed in many hotels in the City ( 4&5 stars ) hotels, whenever they receive any shipment they keep till my check in date. However again the same person who I called to inquire about my shipped items told me in a very rude manner do you think we are storage place. We keep them for 1-2 weeks then we return. The items were expensive and shipped from overseas. According it was returned to the sender however the sender didn’t receive anything. For this inconsiderate unprofessional act of not even communicating with Guest, at least I can suggest something. But not making the decision to send back everything. This the first time it happens to me in Hotel all around the world. For the reasons I don’t think I will ever stay or recommend this hotel to any of my friends/ family.

Plussat: Staff very nice. The room is big and very clean. Bed is comfortable

Miinukset: nothing

Plussat: Nice apartment, good locations

Plussat: The room was amazing. It's a large room for the price, and the amenities are great. The top floor has complimentary coffee, tea and snacks, and the snacks are pretty good. The employees were also very nice!

Miinukset: The mattress was a bit hard for me. And the couch is kinda scratchy. Also, the rooms were not sound proof, so I was woken up by the city and neighbor's baby a lot.

Plussat: Amazing place. The position, in downtown, is perfect to visit the city.

Miinukset: All was good, the only thing, Maybe, it’s good to have some coffe pods for the coffe machine.

Plussat: Great property in an nice location

Miinukset: Nothing

Plussat: The rooftop lounge had amazing views, with coffee and snacks available. The two bed apartment with en suite was perfect for multi generational holiday.

Plussat: Love love love this hotel! It’s going to now be my go to place when staying in NYC

Plussat: Great size rooms.

Miinukset: Nothing

Plussat: Everything is new, very nice apartments w/ full kitchen and a spacious bathroom.

Miinukset: The location is not one of our favorites, but all the rest compensate for it.

Plussat: The staff at AKA Wall Street especially Giovanny , Mei and Leana are benchmarks for customer service and hospitality , From the beginning we were made to feel at Home and as comfortable as possible.

Plussat: Absolutely loved the place. The staff was so polite and attentive. The view from my room was outstanding. Rooms and bathrooms beautifully appointed. Very nice sized kitchen with everything supplied except for coffee pods. Rooftop lounge and patio were lovely except for some smokers in the evening on the patio. Easy walking distance to several subway lines and very close to 9/11 Memorial museum, Freedom Tower, Wall Street, South Street Seaport, etc.

Miinukset: Coffee is free on the rooftop lounge which is a perk along with fresh fruit and delicious granola bars. It would have been nice if coffee pods were provided for the Keurig machine in each room so you didn't have to leave your room:)

Plussat: I will be back next time for sure. Great hotel with very helpfull staff.

Plussat: location great, lively vibe, good staff. All essentials covered. Centrally located for lower Manhattan.

Miinukset: Rooms Small. No seats at bar available for guests at any time on both nights we stayed. Was unable to get a reservation in the restaurant on either evening. There were empty tables but not available to guests as were been held for larger parties.

Plussat: The building and guest rooms have so much charm. And the front desk staff was super nice and helpful. The maid came and turned down our room brought chocolate and water. Those little things make a big impression. Loved the gym! Towel service, water, and top equipment including a peloton bike!

Plussat: This is a beautiful (Boutique) hotel. The actual building is stunning and the decor fabulous. The location is fantastic and the rooms are a good size for New York - bigger than most hotels. It is probably more of an adult hotel (we travelled with Teenagers) as we didn't feel any of the menu's worked for the kids but that didn't matter. My husband and I ate in The Temple Court restaurant one night and the food was excellent. All the Staff were really pleasant and helpful. They were only too happy to organise or suggest things for us including tickets, restaurants and transport. All of which were excellent.

Miinukset: It can be a little noisy (but all of NYC is!!). In fairness, reception did put us at the front of the hotel as there is construction going on at the back of the hotel - so we did appreciate that. However all the rooms lead off the central Atrium, below which is the bar. As we were on the 2nd floor, the noise from the bar was quite loud. This didn't matter to us as we were so exhausted from our busy days that we 'crashed out' and the hotel did explain that the bar would shut 11.30pm and so would be clear by 12.30 and indeed it was. I am only mentioning it because if you worry about noise - ask for a room higher up and to the front.

Plussat: Beautiful hotel. Stylish and in the heart of Lower Manhattan. Within easy travelling reach of museums, galleries and all the usual NY sights (Central Park, Staten Island Ferry, Statue of Liberty etc).

Miinukset: Some building work (finishing soon) close by began early in the morning and so it was a bit noisy.

Plussat: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !

Plussat: Hotel is trendy but welcoming with amazing service. Room was large with a super comfy bed, fluffy towels and ample size shampoo/body wash. The yogurt, granola & fruit was delicious! I’ll definitely be back!

Plussat: The hotel architecture is beautiful and the bar is really nice. Too bad service is not regular.

Miinukset: Checkin was supposed to be at 3pm but my room was available only at 5pm. I had to wait for 2 hours for a room that is located on the 2nd floor from where I could hear street, bar noise and even the underground metro. Evening staff reaction at the reception was disappointing and was not corresponding to 5 stars service. They did not do much to help. The next day, I changed room and experience was definitely better. Thanks again to the receptionist who arranged it for me. I appreciated his attitude. If you are used to boutique hotels where human experience and service matters as much as the facilities, you might be disappointed.

Plussat: The Beekman is a beautiful hotel that has been redone with style and grace. The history of the hotel was preserved which lead to the charm of it. The staff was knowledgeable on the history of the hotel and eager to share information. Beds were comfortable, location was great. Lots of elevators, so no long waits. I liked the personal welcome on the TV when you entered your room "Welcome your name". Very nice touch.

Miinukset: As with many NY hotels, the rooms are on the smaller side. I paid for an upgrade to a larger room, but it did not appear to be any larger than the regular room (which my daughter had). Restaurants were pricey for lunch and for dinner. The food was good, but nothing special that would warrant the prices. Also it was raining and we asked for an extra umbrella. They charged a $30 fee, which was refunded when I returned the umbrella. But really at a 5 star hotel this practice seems unnecessary.

Plussat: Staff was excellent, nice looking old building, in room dining and Temple Court food was great, short walk to subway stations

Miinukset: No kettle and need to ask for it, complimentary water was very small bottle

Plussat: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!

Miinukset: Everything was perfect.

Plussat: great location in the heart of Newyork Manhattan. The room is very clean, it is not big but in Manhattan is enough for us. Internet is working well

Miinukset: our room is toward a courtyard, the view is not really good.

Plussat: Detail was ahhhmazing

Miinukset: Bathroom in the lobby wasn’t clean

Plussat: Loved the room and the roof top bar.

Miinukset: Nothing

Plussat: Overall hotel was great, staff was accommodating and professional. Rooms were impeccable , location perfect !

Miinukset: The Rooftop staff was terrible 15 minutes to get a drink and no eye contact!

Plussat: Great location and vibe.

Miinukset: Not as clean as expected - large bug in our bathroom:/

Miinukset: The rooftop bar is great but an absolute zoo on a Thursday night. If you are looking for a "hot spot", great. If you are wanting to hang out and be able to have a conversation and/or be seated as a hotel guest it is really annoying. The downstairs bar is much more chill (and more to my taste). However, the people-watching was pretty good upstairs :-)

Plussat: The pros were the location and the rooftop bar (although it was extremely busy and seems to be very popular). The facilities were immaculate, beds were comfortable and it was surprisingly not as loud as I had expected, for the location. Sidney really helped me to purchase items to decorate my friend’s room for her bachelorette weekend.

Miinukset: The only thing that stopped me from giving this hotel a 5 overall is the fact that we had 2 rooms and had to wait hours for the second room to be ready...long after the normal check-in time.

Plussat: Large room quiet and clean good location

Miinukset: no coffee in the rooms

Plussat: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

Miinukset: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

Plussat: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Plussat: Coffee

Miinukset: The room was horribly small and there was no vanity room in the bathroom. Had I known it was that inadequate bi would have made other arrangements.

Plussat: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building

Miinukset: Turn down service did not provide bottled water in the room, in spite of being charged a facility fee.

Plussat: Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Miinukset: Bar prices are very expensive.

Miinukset: They need to upgrade rooms, hotel is getting old need to renovate ASAP

Plussat: Put me in a handicap room. Not good.

Miinukset: Handicap room

Plussat: Convenient to everywhere I want to go. I love the courtyard for cocktails,

Miinukset: No restaurants and they didn’t have the usual refreshment tine

Plussat: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!

Plussat: Location, location, location. Best place to stay in town!

Plussat: We have cathedral view suite and it was worth the money spent. You can even feel the rhythm of the city. Rooms are spacious and clean. Beds are very comfortable. The location is perfect. Everything is so close - 5th Ave, Top of the Rock, Central Park and the Times Square. The service is on 5 star quality. In general the hotel is strongly recommended.

Miinukset: The restaurant is high-end but very expensive. When you're travelling with family it has no sense to go there as there are a lot of alternatives in the neighbourhood. IMO breakfast was very good (and quite sophisticated) but far too expensive especially when you consider surrounding restaurants which are more buffet-family-style oriented.

Plussat: Location and cleanliness

Miinukset: Relatively expensive and breakfast not included in the stay.

Plussat: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.

Miinukset: The rooms are a bit dated but still very nice. I didn't feel the lounges had a great vibe but still relaxing. I do think the rooms need refurbishment. The breakfast was very expensive for what it was.

Plussat: No breakfast, except for room service. Go for breakfast outdoors

Miinukset: Restaurant absent or closed

Plussat: Clean with nice amenities. Convenient location.

Miinukset: Front desk staff are not the best

Plussat: Everything!

Miinukset: Nothing. It was perfect!

Plussat: Perfect location, very comfy rooms

Miinukset: Not very helpful staff

Plussat: The refurbishment and style of the rooms was excellent, tasteful and modern. The rooftop bar was an awesome spot to spend an hour or so. The restaurant was well managed (despite being extremely expensive)

Miinukset: The staff tried to make good on our numerous issues however it was a bit like a scene from "faulty towers" - the front desk/concierge staff were quite useless and were awkward in their approach and resolutions. It seemed like they needed a complete review of the end to end customer journey and review their end to end process - lots of gaps between departments (ie housekeeping and room service/dining).

Plussat: Proximity, Rooftop bar.

Miinukset: Our room was not properly cleaned before we arrived, Light bulbs not working so clearly room was not checked before we arrived.

Plussat: Perfect location, friendly staff, nice rooms, secure and comfortable place

Miinukset: Even though it looks newly renovated but needs alot of maintenance example is carpets in corridors at some floors are not straightened or clean and there is some issue with the lifts etc..

Plussat: Absolutely great concierge team thanks so much Jeff Mark and the others Superb food and beverage lady in the bar

Miinukset: The hotel is not as clean as it should be and the room was not in best shape !!!

Plussat: The best location

Miinukset: Room cleaning Bed making Not valuable

Plussat: Good location and clean rooms, friendly staff and very good service

Miinukset: No ice machine or easy access to beverages to take to the room

Plussat: Bar on top and Lucy at check in

Miinukset: Price was ok but could be lower

Plussat: Clean Location Comfort Staff friendship

Miinukset: A little bit pricey If you have a Car, it may need 20 - 30 min during rush hours to be brought to the hotel. I believe this is because of the traffic jam.

Plussat: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!

Miinukset: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.

Plussat: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Miinukset: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Plussat: Large room very clean. Perfect location

Plussat: We were at the hotel for my sons wedding and we had a block of rooms. The hotel was lovely and very accommodating.

Miinukset: There was nothing negative that I can mention.

Plussat: Location

Miinukset: Lack of amenities

Plussat: well located and well maintained

Miinukset: ac unit was very loud and cycled on/off throughout nite.

Plussat: Beautiful place, top-notch amenities, fantastic view of river and Manhattan, great location.

Miinukset: Too expensive

Plussat: Clean, comfy, safe and convenient!

Miinukset: Wish it was a tad cheaper in price so I could stay every time time I’m in the area.

Plussat: Great hotel, beautiful and clean and the room was very spacious.

Miinukset: Daily parking charges were ridiculously high

Plussat: The location was ideal.

Miinukset: Yes! I requested a late check out since I was not feeling well and the male who answered the phone (I called from my room, 719) bluntly denied it which was super disappointing!! Shwme on them!! I had to drag myself out of there!!

Plussat: Very nice facility

Miinukset: Parking not included in price

Plussat: Location.

Miinukset: The concierge. I called to say we would be arriving by motorcycle and was told the cost for parking. When we arrived, we were told motorcycles are not permitted to park. Really.

Plussat: Great service and modern clean hotel.

Miinukset: The bed was WAY too soft

Plussat: Staff was awesome, beautiful hotel, great restaurant, beds and pillows so comfortable and great location and view!

Plussat: The beds were very comfortable.

Miinukset: The parking cost is terrible. $75 to park for 2 days if you leave the hotel and come back. Also the some of the lights in the bathroom would turn off by themselves while I was still in the bathroom.

Plussat: Free internet. Was able to check in early after an overnight flight.

Plussat: Staff very helpful and made sure everything was great

Miinukset: Too many fees

Plussat: location and views

Miinukset: no

Plussat: The attention to detail in the building was beautiful and the staff was of the same caliber. Loved it. Being so close to the waterfront was an added bonus.

Miinukset: Can't think of a thing....

Plussat: Deluxe room 10th floor with a perfect view to history and modern Manhattan. Staff is very kindly and gives any assistance you need . We’ll come back .

Plussat: How can you better waking up to a view of the Hudson, Statue of Liberty and Jersey all in one window. Quiet area, easy access to Big Bus tour stops and all transport to uptown, walked to the Brooklyn Bridge, WTC all very close. Hotel staff was amazing, cleaning staff on top of it.

Miinukset: That I had to leave to go home !

Plussat: Value was excellent and staff

Miinukset: Some hidden fees

Plussat: Location was good, and there is a corded phone in the beige marble toilet area if you feel like pretending you are in the 1980s

Miinukset: NO COFFEE MAKER IN ROOM. Staff was very rude to me when I mentioned this on check out. Have not encountered a hotel at this price point without standard coffee maker in decades. Also windows very dirty.

Plussat: -

Miinukset: staff facilities location

Miinukset: They charge me $40 per day resource fee which was not state in time of booking. Total of $180 for 4 days

Plussat: We were return visitors. The staff remembered us and gave us an excellent room.

Miinukset: Our stay could have been longer

Plussat: The view and the huge, luxurious bathroom.

Miinukset: No.

Plussat: The location

Miinukset: Arrogant attitude of the staff, specifically in the more public dining area.

Plussat: Every bit

Miinukset: Nothing really. Perfect

Miinukset: overall appearance of the Hotel is dated all the furniture from the benches outside the elevators to the table and chairs in the lobby bar are old and dirty. The palm dinning room was way over priced for the food and service was horrible

Plussat: service was excellent, the hotel location amazing, they try to keep up with the properties as much as they can, the concier were amazing . i didn't have any bad experience. i will recommend it for friend

Miinukset: none

Plussat: This was a bucket list trip. Met every expectation!!! Everything was perfect.

Plussat: Price point

Miinukset: Nothing really

Plussat: Excellent service

Miinukset: No

Miinukset: Renovation of the building from outside was little appealing given the aura and fame it is suppose to portray. That was a downside. Hope for a better view next time

Plussat: loved the staff especially Tony who greeted me every morning with a smile at the door

Plussat: Staff, Hotel, Room were all excellent! 100% satisfied!

Miinukset: The car valet company that the Plaza uses rummaged through my wife's Range Rover and left it a mess. Don't care about the few $$$ they took, its the principle that this shouldn't happen. Not the Plaza's fault, but be careful.

Plussat: Bed was very comfortable, excellent gym facilities and bar/afternoon tea was lovely.

Miinukset: Staff treated us as if we could not afford to stay there.

Plussat: Love the decorations in the room, great spot across the Central Park...

Plussat: Great staff. Great roof top bar. Great position.

Plussat: Exclusivity and location

Miinukset: View

Plussat: Beds extra comfy, location superb. Hotel concept is amazing. Food is excellent. Loved everything.

Plussat: Great location, the best thing about this hotel. Stylish rooms, comfortable bathrooms. Great bed with good pillows. Attentive front desk staff.

Miinukset: Halls are a little noisy. The hotel caters to a young clientele that treats the hotel as an over privileged dorm room. So not a great choice if you are looking for some peace and quiet. Rooms are a little cramped with storage space dispersed throughout the room. Don’t agree with the “resort tax”, a charge for the use of the rooftop bar. Something we only used once during our 11 night stay. Wifi is very bad on the upper floors.

Plussat: Location, staff, design, creative library books, food

Plussat: Shower Bed Large tv

Miinukset: One of the dim able bedside lamps didn't dim

Plussat: Great location. Great decor. The books everywhere gave it a cool and relaxing atmosphere. Loved housekeeping twice a day. Quiet. I really liked that they have no tub. Showers are so much cleaner and relaxing.

Miinukset: No bar. No restaurant....yet. We should of been told of that when we booked.

Plussat: The location was excellent, close to Subway, great restaurants and shopping.

Miinukset: Noise in room on 11th floor (119) coming from elevator (we think) was like someone using an industrial stapler in the early morning hours. Unfortunately I'm a light sleeper.

Plussat: The look, feel, furnishing, tidiness, nice staff, clean rooms, the rooftop bar and a beautiful entrance to the hotel. Calm area and close to the subway.

Miinukset: The beds were hard.

Miinukset: room facilities lack items - USB points, slippers

Plussat: The whole staff was perfect. Everybody treated us with respect and kindness. Special thanks to Brittney Harley, the concierge, that made our week much easier for us.

Plussat: Location and size

Miinukset: Delay in obtaining our room at check in

Miinukset: I do not like carpeted rooms. Noisy AC nor could we blacken out room

Plussat: Staff were accommodating and friendly. Restaurant on premises had a good menu. Room service was prompt and delicious, beautifully set up.

Miinukset: Pillows could have been softer, but that is a personal preference.

Plussat: Good size room for NYC. Great Location in midtown.

Miinukset: Smell of dampness every where in the hotel but especially in the room.. noisy AC the trigger a bed smell of mold. The bath towels were probably white once .. not any more .. now they are grey.

Plussat: Ylellisen tuntuinen hotelli. Tilava huone ja todella hyvä sänky nukkua. Sijainti aivan Grand Central aseman lähellä.

Plussat: The room was great, the staff was FANTASTIC, the location was perfect. We will stay here every single time we are in NYC. Thank you very much.

Plussat: A piece of Ireland in NYC. Comfortable, clean room. Excellent location.

Miinukset: Internet is not free. Unbelievable for a 4 star hotel.

Miinukset: Room very dark and smaller than expected

Plussat: Staff Welcoming and helpful. Breakfast was top class. (Would recommend the Irish Breakfast in the Wheeltapper Bar) Room spacious and comfortable. We found the City really easy to navigate from this Hotel. Just around the Corner from Grand Central Station and Subway.

Miinukset: Nothing negative about our experience at this hotel

Plussat: Location was good.Breakfast very good

Miinukset: The attitude of the staff on the day of our check out, We were delayed at an event in New York and we had to check out at 1pm rather than the time of 12am as had been advised to us on booking the room. We received a phone call to our room to ask us with whom we had arranged to delay our check out. It was the attitude of the person who rang me that annoyed me. At check out we were again asked the same question and again the attitude of the staff at reception wasn't what we expected from the staff of Fitzpatricks. We did enjoy our stay in Fitzpatricks but unfortunately our check out experience may have a bearing on whether we stay with you on our next visit to New York. Thomas Riordan

Miinukset: Quality of sleep in room is poor. Large external extractor fans loud and operating 24/7

Plussat: Location was ideal. Staff went above and beond to help me. These are truly your greatest two assets. Room was cosy and everything I wanted to relax and be ready for stressful work!

Miinukset: For the price I think free wifi in rooms should be possible. This is the only thing I can find flaut with.

Plussat: Great location. Great bathroom. Great staff.

Plussat: The breakfast was delicious, plentiful, and accommodating to all guests.

Miinukset: I didn't like that the entryway light had to be on for all other lights except those over the bedside tables.

Plussat: The staff were very friendly and helpful

Plussat: It was very easy and fast to get into NYC!

Plussat: Staff is very pleasent and room was very clean, it even had a kitchen with dishes!

Miinukset: Bugs in the bed. It was clearly a bedbug. I work in the medical profession and know that it was a bed bug. Management came to room and told me that it wasn’t. Very disappointed and nothing was offered in return for my increased anxiety. I was told to rest assure that it wasn’t a bed bug. I was told it was a common bug that is indigenous to the area.

Plussat: Layout, facilities and location

Miinukset: Pool a little small

Plussat: The location was excellent for travel into NYC.

Miinukset: Nothing. This hotel was amazing.

Plussat: Everything

Plussat: The pool area had a lot to be desired.

Plussat: everything was nice and cosy. location was also good. we did not know that we could use the bus which was a lot easier to use.

Miinukset: nothing really

Plussat: Location is perfect for family with seniors. Bus stop is close. Bus to NYC is better for seniors who have weak legs than PATH. Studio is spacious and well equipped. Breakfast is good and staff is very nice! I will choose here again for my next visit to NYC.

Miinukset: not much

Plussat: Area, hotel, room

Miinukset: Breakfast could be improved.

Plussat: Property is getting rundown from last time I visited. Plumbing in bathroom is not tight against wall. Wooden stool in shower is peeling. Rings on nightstand staff is first rate. Owners need to spend money on building so that it matches the staff

Plussat: Location was great.

Miinukset: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.

Plussat: Great location and very nicely decorated hotel and room. I was on a high floor on the back side of the hotel and enjoyed the quiet. The buffet breakfast was an abundant display and delicious. The gym did the job. Location in Chelsea was perfect for my needs and schedule. Staff always alert and courteous. I would stay again for sure.

Miinukset: Nothing

Plussat: Clean, roomy bathroom, very helpful and friendly staff and good location

Plussat: They have a small iPad in room that you can order any service pretty easy. Plenty charge in room.

Miinukset: Overall it’s good but I kinda find it a bit off for a five star hotel. The sound proof is pretty bad as I could hear all noise from the same floor. A small note to the cleaning team pls don’t trash the receipt on table even though it looks like valueless... mine was all gone and it was supposed be kept for my business trip...

Plussat: Love the coffee, and water available in lobby, and the yoga mats in the room!

Plussat: Great Location, very good room size, quiet, ...

Plussat: Location is perfect, staff very friendly, room spacious, comfortable and clean, great atmosphere and last but not least the free WiFi is perfect!

Miinukset: The hotel was perfect, only thing I can think of was the fact that the restaurant downstairs (front) was very expensive for very little food and even not that high in quality..

Plussat: Free bike rental (with helmut), free luggage storage, free morning tea/coffee & newspapers, free evening wine, good-sized room for New York, helpful and friendly staff! Tidy and trendy reception area. Room had nice view of Empire State, floor to ceiling windows. Paraben-free toiletries. Great location (next to Nordstrom Rack). Street market outside on Sunday. Pleasant and quite cafe area outside at back of hotel. The gym had what you needed plus apples! We we able to extend our check-out by an hour. We felt like we got a good deal. Everything worked fine. All the small extras get noticed and are appreciated. Thank you!

Miinukset: Would be useful to have some hooks in the room to hang coats, clothes, small items, etc.

Plussat: The Kimpton was very well kept and modern. The location was perfect and wine hour was very nice.

Miinukset: Nothing

Plussat: The staff were winners and made this short stay extra special for us - it felt much more than a hotel with their warmth, friendliness, very helpful tips and assistance with our airport taxi booking! The hotel and the room particularly was more luxurious than I had expected with views that made this a perfect New York stay. We ordered for food through room service and was pleasantly surprised by the excellent quality - the tablet through which we ordered and asked for clearance was perfect and makes this such a contemporary and modern experience. Finally we met up with some friends just before saying good bye to NYC, and the bar downstairs was so welcoming - I am pleasantly surprised that in such a busy city such as New York the spirit of this hotel in various differet ways touched our hearts making us want to come back for a longer stay!

Plussat: Loved the character, awesome room relative to most NYC hotels I have stayed in.

Plussat: It’s a nice hotel if you are looking for one night stay just to transit somewhere. It is close to EWR airport and not expensive. The room is very big and comfortable. Wifi works well and the staff is very friendly.

Miinukset: The cleanliness is the only thing that bothered us. The beds and towels were clean which is the most important but the floor and windows a little dirty. The neighborhood itself is pretty dirty.

Plussat: The location was great the breakfast was good

Miinukset: The room could have more space

Plussat: Very good location in a recently renovated hotel. Reasonably good restaurant in the hotel. Only negative was that only disposable paper cups supplied in the room and when glasses asked for we were told that guests broke glasses so only paper ones available. Always a first for everything!! Very efficient airport transfer.

Miinukset: Only paper cups

Plussat: Walking distance from Newark Penn station; friendly staff, especially Ocean the receptionist. Check-in was quite easy. Free Wifi & local phone calls. Clean air; I stayed in a no smoking room. Bed was spacious and comfortable.

Miinukset: Yet to get a receipt for my payment from the hotel

Plussat: Location, location, location... My Room Was Very Clean...

Miinukset: ( Nothing To Dislike )1st. Off I've Stayed @ The TRYP before and at First Glance it's NOT On The Main Avenues and That's A Plus For Me... Why...? There's No Sound Of Traffic And Or People All Over The Place...

Plussat: A modern hotel, everything was extremely clean, one of the best hotels I have stayed in. Very well located if you want to stay in a great hotel but not pay the price for a hotel in NY city. Only a 8 minute walk to Newark Penn station where you catch the train to New York.

Plussat: Room was awesome, great views

Plussat: New hotel, close to Newark Penn Stn for easy access to New York.

Plussat: the room was very comfy.

Miinukset: There was no proper pickup from Airport. I had to wait for almost 1 Hour waiting for the pickup from Hotel and the Hotel receptionist was not at all apologetic for this delay in their service.

Plussat: Close to my destination

Miinukset: Had a water leak in the bathroom the shower leaked tremendously when on and the sink was leaking when used I spoke to the front desk staff I was informed there was no one on duty to assist with my issue when asked to speak with a manager I was informed no manager was available

Plussat: Very luxurious place, large room with lots of thought and concern for guests. Coffee, tea, soap, shampoo and so on - were very high quality. Air conditioner, bed, TV - everything was on a simply amazing level.

Miinukset: Location. If you want to reach Manhattan by public transport - it takes over an hour. Of course, this is not about the hotel, simply, one must take into account.

Plussat: It’s been totally updated it’s clean and amenities are excellent!

Miinukset: I. Ant think of a single negative. A perfect stay

Plussat: The location

Miinukset: There was mold in the bathtub walls

Plussat: Location is amazing

Miinukset: hotel rooms are old and toilet are very old and horrible

Plussat: Convenience, location, staff, everything!

Miinukset: Nothing hi

Plussat: The bed was ok could've been alil more cloudy soft

Miinukset: The design of the rm & the furniture needs updating

Plussat: Location is the best.

Miinukset: There is no swimming pool.

Plussat: Location

Miinukset: The $30 per day “resort fee”. Only created to try and get you to spend money in the hotel.

Plussat: Location is everything

Plussat: Obviously location. Also room was ready early for us.

Miinukset: Nothing that I can think of.

Plussat: The Staff was amazing! The location is perfect.

Miinukset: The room service was not a big hit with the family.

Plussat: Spacious room and lobby, central location, but still quiet and peaceful in the room.

Plussat: Very Clean and Comfortable

Miinukset: That room don’t have fridge

Plussat: Location, helpful staff

Miinukset: No

Plussat: Very centrally located just off Time Square. Very close to many subway lines allowing easy access throughout the city and surrounding boroughs.

Plussat: Location and hotel

Miinukset: Everything was good

Plussat: Overall it was good. Very clean. One of the elevators to the lobby was down. So there was only one working. That also broke and they used staff elevator to take us to lobby and that area had so much smell. They did fix it later that day but both elevators should be working at first place.

Miinukset: The parking was very expensive. There should be a microwave in the room.

Plussat: My Stay Was Exceptional & Staff Was Very Accommodating !!!!

Miinukset: N/A

Plussat: comfortable and clean

Miinukset: was unaware of the incidentals requirement until check in

Plussat: Location and staff. Breakfast good.

Miinukset: Carpet in room stained. Needed a deep clean.

Plussat: View from room and location. Every was close.

Plussat: Very friendly staff. Stephanie pre-registered is on early arrival and was very friendly, but so was everyone we interacted with on our stay.

Miinukset: Only one elevator from the entrance to the lobby was working and it was a bit cumbersome.

Plussat: The doorman was brilliant!

Plussat: Cleanliness, location, and value

Miinukset: A little pricey

Plussat: Great location but rooms are quiet. Good breakfast

Miinukset: Only one lift from ground floor to lobby so had to queue.

Plussat: Hotel was amazing, it has a great view of the city and right next to everything. Exceptionally clean and beautiful rooms with plenty space for my family. Shower and bathtub were beautiful also. Will come againto same hotel

Plussat: Siisti ja puhdas hotelli. Trendikäs.

Miinukset: Huone oli toimiva mutta pieni.

Plussat: Maisema, sisustus, sijainti, baari

Miinukset: Huoneen koko

Plussat: It was clean. Nice staff.

Miinukset: Room was way too small for the price. Not in a clean part of city.

Plussat: great views attentive staff

Miinukset: room size could be bigger

Plussat: Staff was really friendly and helpful. The place was exactly explained and perfect for a business trip stay. Checkout was easy and quick.

Miinukset: Please add few more water cans in room.

Plussat: The location and the cleanliness of the room. The overall decor too. I love the neighborhood too. There’s great coffee and brekkie places around. I would definitely go back if there for work again. But pls next time save some vino for me! :)

Miinukset: Certain parts of the facilities (ie the light switches and the water tap hot = cold; cold = hot when output) but overall was nice I would go back and stay there again for work trip. I would have preferred the onsite staff to be a bit more alert. All I wanted was a glass of wine at night and I was asked to go up/down between 1st and 2nd floor cos they both were closed but directed me to each other...

Plussat: I had a wonderful stay at Arlo Nomad! The staff is extraordinarily friendly, attentive, and helpful. I loved the design detail—every space is well thought. The hotel is not only clean, but smells great!Looking forward to my next stay!

Plussat: Nice roof top

Miinukset: AC didnt work in our room we had to be transferred and when we did we went from a king to a queen. the saving grace was that at least we were moved to a room with a higher floor which was slightly larger (you could walk around the bed). This made up for it and made the stay infinitely more enjoyable!! Happy I stayed overall but would have preferred to book king sky from the beginning. Anything else is too small for 2 people.

Plussat: The lobby and the rooftop

Miinukset: No ha funcionado el aire acondicionado¡! The air conditioner has not worked!

Plussat: The shampoo and conditioner and the shower gel

Miinukset: The bad was big of the room it’s taken all the space

Plussat: The location is perfect, not too far away from everything, room exceptionally clean and comfy, amazing view of Empire State from our room and rooftop bar, staff so friendly and helpful, what more do you need!

Plussat: Very good location. Very friendly service. The rooftop bar looks to be a very popular place on Saturday night, even it wasn't really our thing. More filler space. And more. And more. And more. And yet some more.

Miinukset: The queen room (which apparently was an upgrade) was really tiny. You almost have to be a limbo dancer to walk between the bed and the flat screen TV. Filler space filler space filler space filler space

Plussat: Hotel super cool and nice and clean. I would recommend Also free bikes if you want them Staff are great

Miinukset: No coffee machine or safe in room A bit off piste and not really close to shops or restaurants Right near to the Holland Tunnel

Plussat: Fantastic funky boutique hotel. Wonderful staff and service. Great location.

Miinukset: Small rooms but that’s New York!

Plussat: The staff was superb! Everyone was so nice! Great energy and vibe in the hotel, great location, everything i could need!

Miinukset: Room was small but perfect for one traveler

Plussat: Lots of freebies! Upon checking in, they gave my friend and I each a small bottle of champagne and told us that breakfast was complimentary as well as a happy hour with free beer, wine & cheese from 5:30-7pm.

Miinukset: The shower was horrible. We were given a handicap room, and the shower was very narrow. There was no space to move around, and water got sprayed across the whole bathroom because there wasn't a lip. The shower head also fell on my friend's head mid-shower

Plussat: Friendly staff.

Miinukset: Bathroom.

Plussat: Bed & pillows very good, room quiet, liked complimentary happy hour

Miinukset: Room phone not working, shower curtain didn’t work well

Miinukset: - Mainly the design of our room was not as nice as in picture (room 213). - The bathroom door was in glass with is not the best intimacy - The Sink was in the bedroom outside of the bathroom... Strange

Plussat: Very nice hotel

Miinukset: No

Plussat: Good value, friendly staff

Miinukset: TV didn’t work

Plussat: Staff was great, very accommodating. Hotel was fun, cool decor. Roof top bar was great, though service was slow. Rainhead shower was very nice, liked that they had shampoo/conditioner/body in large dispensers in the shower. Food was really good.

Miinukset: Rooms were much smaller than I expected; missed somehow in the description that it's a "microhotel". Bathroom is part of the room with glass walls & just a sliding glass door, so not very private. We were only there one night though, so fine for us. Mattress was very hard.

Plussat: Arlo is a good option for your stay in NYC. The staff is very friendly and the hotel is very cool - and smells so good! The bed was amazing and very comfortable. The hotel is very conveniently located close to a subway station (line 1).

Miinukset: Rooms are very small even for NY standards. The bathroom/toilet is not isolated from the bedroom and this is something to have in mind when traveling with partner/friends (you will invariably be forced to take a step ahead on your intimacy levels!). Also the room was a bit noisy (some plumbing noises ?), but didn't compromise a heavy-sleeper's sleep. My room wasn't ready until 5pm (I had to wait for a bit over one hour) but staff made sure to make me feel comfortable and entertained with complimentary cocktails at their amazing lobby bar.

Plussat: The bar staff were nice. The rooms were always clean, and overall the hotel was very clean. Bedding was good.

Miinukset: This place was like a glorified hostel. You are paying for good quality bedding and fixtures but they have cost cut in odd ways. The shower cubicle has a ridiculous designed shower curtain that was quite useless, and made a huge mess. The staff are all disinterested in being there, and seem to have forgotten they are part of the hospitality industry. Location is ok, but I think there are better options out there.

Plussat: The location is excellent and very central. The staff were very friendly.

Miinukset: Took them a few days to fix a problem we had. We had to report it 3 times. Not good at all.

Plussat: The friendliness and helpfulness of the staff. Joseph, our doorman, was very gracious and a pleasant greeting every time we left and returned. He also made several helpful suggestions. Rooms very clean and fresh.

Miinukset: Room was a little 'snug' but we were only in room to sleep.

Plussat: We didn't eat breakfast at the hotel as the dining room was kept very cold and we didn't find the food appealing nor the room. The staff was always pleasant.

Miinukset: The room was exceptionally small, almost ridiculously small coupled with a very large and very nice very large bathroom, was kind of ridiculous use of space. The area toward 6th was filthy, streets, shops, homeless toward 5th much better. We needed to for our first time in years in NY watch where we went as we do it all by walking...........kind of sad as we felt the city dirty.

Plussat: The sofa bed for the kids is very bad! If you need with kids take 2 double beds

Miinukset: Sofa bed for kids bad

Plussat: It was an excellent stay. my only comment is that their rooms do not have closets at all. only couple of hangers above the mini bar. but bottom line (This hotel does not have closets ( even in suites) however, the staff was wonderful , helpful accommodating to all my requests and needs.

Plussat: We liked the location, only a short walk to Times Square. We particularly liked the staff we met. Helpful, friendly and easy to chat with. The room was as described. Large, a city view and afternoon sun. The bed and pillows were really comfortable and the room and bathroom were spotless. The breakfast was plentiful and added to as needed .

Miinukset: We were perfectly satisfied with the hotel.

Plussat: The room was perfect for the holiday. Excellent location and clean.

Plussat: Siisti, rauhallinen perushotelli erinomaisella sijainnilla

Miinukset: Aamupalalla joka aamu joku loppui kesken tai aamiaistarvikkeita tuotiin tipoittain liian pienissä kulhoissa suhteessa ruokailijoiden määrään. Sinänsä kaikki oli kyllä tuoretta ja hyvänlaatuisia.

Plussat: Excellent 4 night stay in very convenient location - within walking distance of Penn and Grand Central Stations so very easy to get to from the airports. Definitely worth paying the extra for a superior room judging by the other reviews - we were on the 17th floor with an amazing view straight up the Empire State and open views south. large room with plenty of space. Sink, fridge, microwave with plates and cutlery if needed. Free bottles of water every day was welcome! Good breakfast was included - plenty of choice. Happy hour in the bar from 4-6pm. Nice staff throughout. Clean and tidy hotel which was easy to walk to all the main areas such as theatres, Times Square, 42nd St, adjacent to Empire State and very close to Subway which made getting to all attractions very easy

Miinukset: Nothing!

Plussat: Lovely view from room,and the room was very clean and comfortable.

Miinukset: Left a photo of our holiday in our room when Checking out,ask the hotel to post it on to us ,but they were looking for 64 dollars to do this,that was just way too expensive,so we were very disappointed about that,

Plussat: Great location and lovely room. Nice and comfortable.

Miinukset: At check in we were not told about any of the facilities of the hotel (e.g. restaurant, gym) or asked about our stay. It was all very mechanical without any personal touch. The hotel is losing potential income as we might have had breakfast or dinner in the restaurant. Disappointed with this.

Plussat: Uusi, siisti, hiljainen, hyvällä paikalla.