Statesboro hotellia

Plussat: location was excellent for our travel plans

Miinukset: parking lot was packed -- we arrived late and were lucky to find an open spot

Plussat: Very clean. Breakfast was awesome.

Plussat: excellent service

Plussat: Everything was good. Should give veteran discounts...

Miinukset: All good.

Plussat: The look of the room, the building itself was beautiful, even the hallways were beautiful with the carpet print and the pictures beside your room number. My boyfriend, his son and I came down and there was a compass on ours. I had just told him before we came down that I was going to get a compass rose tattoo. It means that you can always find your way home.

Miinukset: I do miss the biscuits and gravy that was a signature item that was the reason we stayed at the Hampton inn for years traveling all over the south for softball tournaments. We always looked for the Hampton inn closest to the field

Plussat: Breakfast was great!

Miinukset: Our pillows were flat and slept bad. At 4:00am kids were running down the halls and we're knocking on our door and kept us awake.

Plussat: Location, Breakfast an staff

Plussat: Everything was clean, and comfortable. The staff was very friendly.

Miinukset: I wish the facility had a "kiddie pool."

Plussat: Staff was excellent!

Plussat: Breakfast was excellent. Breakfast server was excellent and courteous.

Miinukset: The Hotel should have prepared for large Family Reunion. On Friday morning, the eating area was over crowded and the server lady could not keep things flowing. She needed assistance but none was provided.

Plussat: Nice convenient location for in-city stay. Not noisy or over crowded at breakfast. Good variety for hotel breakfast.

Miinukset: Hallways always obstructed by housekeeping carts when housekeepers on floors. Should store carts to the sides of the halls; and it would be nice to have staff always greet guests passing by them in the halls. Not aware my hotel rewards points would not accrue because I booked through 3rd party site. Front desk person seemed snarky when I inquired and did not offer a one-time extension or even an apology that I wasn't aware. Just a "we don't do that."

Miinukset: I had to call the hotel a few times and each time I was put on a long hold. When I checked in they did the same thing to any callers....asked them to hold and left them on hold, even though there was another person right there that could take the call

Plussat: The breakfast

Miinukset: Nothing

Plussat: Very accommodating.

Plussat: Everything else.

Miinukset: They could have had more hot breakfast options. They didn't have a hot tub.

Plussat: Great setup and great location. R

Miinukset: No

Plussat: The staff was VERY friendly and because of that, we will definitely stay there again.

Miinukset: There was a leak in the bathroom that caused the entire floor to get wet. I hate wet floors so I'm very good about putting the bath mat down and making sure my feet are completely dry before stepping out of the shower. Also, we couldn't adjust the a/c so the temperature was freezing the entire night.

Plussat: Beds are very comfortable and it's quiet

Plussat: The room was a little smaller than we had expected, but the bed was SO VERY COMFORTABLE! The ladies at check in, the ladies that clean the rooms and every single staff member we encountered, were so polite, professional and friendly. Anything extra that we needed, they were quick to provide with a smile. I would most definitely recommend this hotel and will surely visit again.

Plussat: Rooms and Staff

Plussat: Fabulous breakfast! Not all carbs like some hotels...quality food and variety over several days. Staff attentive to needs.

Miinukset: They were out of the delicious cookies at the front desk in the evening that we have enjoyed on previous stays.

Plussat: Breakfast was good.

Miinukset: Curtain was ripped and hanging half way off the window. There were stains on the bathroom tile and the caulking around the tub had big holes in it. The room was not up to Marriott standards.

Miinukset: The AC unit was blasting in our room and it was freezing upon arrival! We noticed the temperature controls needed to have batteries replaced and told front desk. Noone came to do this so we attempted to collect batteries and do it ourselves but waited 7 minutes at front desk for someone to assist but no one was there so walked back to our room! Poor customer service!

Plussat: Great breakfast bar, and the seats were comfortable to sit in while eating breakfast..

Miinukset: Everything was fine..

Plussat: Indoor pool

Plussat: My husband said it was ok.

Miinukset: Bed was horrible. Sheets were put on wrong Asked for Kleenex and was told none. Pillows were awful.

Plussat: Good location. Very clean. Great value.

Plussat: Close proximity to the college.

Miinukset: The room was not ready on time. Check-in was 3pm and the room was probably ready around 5pm.

Plussat: Eggs were cold but I could have warmed them in microwave.

Miinukset: Nothing

Plussat: Great value, great location, great staff. Always very accommodating and comfortable. Best value in the Boro!

Miinukset: No complaints....

Plussat: The bed felt great, I slept like a baby!

Miinukset: Everything was exceptional, no complaints from me.

Plussat: The overall stay was great. The room was neat and clean, with plenty of space for your things. The staff was pleasant and very accommodating.

Plussat: Friendly staff. Good location Clean rooms .

Miinukset: I stayed ones in the third there was a strange smell in the water. I think it was fixed by now

Plussat: The breakfast was fair, I went near the end of it on my second day and the eggs were dried out, so eat early. The automatic pancake machine was nice. The room was clean and comfortable. The AC was VERY cold so had to turn it down.

Miinukset: The only problem we had was that the maid never came to our room after our first night and we had to request clean towels. So the beds were not made when we came back for being out all day. Also there was no trash can in the sleeping area.

Plussat: Everything was excellent

Miinukset: Nothing

Miinukset: Toilet was not flushing correctly.

Miinukset: Elevator was out had to use stairs I am elderly so bit of a challenge. Parking was a bit of a problem because of power washers blocking off a section of the parking lot

Plussat: Clean, Fresh and Friendly.

Plussat: Coffee in the room and work our room.

Miinukset: Breakfast not included and elevator went out due to weather and it was difficult to locate stairs. Not clearly labeled.

Plussat: Comfort of the hotel

Miinukset: No breakfast

Plussat: Friendly staff and cleanliness...

Miinukset: No

Plussat: Very clean, grounds well kept. Building was modern. Staff friendly.

Miinukset: Room rate inflated due to special event.

Plussat: I was leaving my home for a mandatory evacuation from hurricane Dorian. There was so much to do with stores and restaurants close to the hotel. Also staff were excellent and very helpful with questions I had.

Miinukset: No

Plussat: Pros: The staff was very friendly and helpful. Check IB was quick and easy. Overall the room was very nice. It looked like it was freshly painted and it was spacious (two queen room) and clean. I liked that the toilet double flushed :-)

Miinukset: Cons: Breakfast not included. Low water pressure for the shower. Room door did not close properly so I was not able to use the security lock.

Plussat: I felt safe.

Miinukset: The shower pressure was sooooooo weak.

Plussat: Customer Service excellent!!!

Plussat: Clean and secure with great staff.

Miinukset: No

Plussat: Bed and pillows were great

Miinukset: The should have free breakfast, its a nice hotel but they would receive more positive remarks with free breakfast.

Plussat: The bed was very soft.

Miinukset: The bathroom was horrible. The toilet seat was peeling and the ceiling looked as if there was mold or had been mold. The AC worked when it wanted to abd we spent half the night either freezing or sweating. The carpet needed to be cleaned as well. The shower head was disgusting. My daughter wouldn't even take a shower.

Plussat: The room had modern furnishings and a comfortable bed and linens. Nice hot shower, fridge, microwave, and coffee pot.

Miinukset: There were peanut shells on the carpet and mold on the inside of the fridge cabinet. The room smelled moldy, and by the time we checked out I was getting a sore throat.

Plussat: Breakfast was ok, the meat and eggs did not taste fresh. I noticed some mold on a few of the oranges. The area was very clean and the attendant was very helpful.

Plussat: Location

Miinukset: Could be more up to date

Plussat: The bed was clean and comfortable

Miinukset: The room was old, the floors and walls looked dirty, the closet door wouldn’t close, and there were bugs in the bathroom

Plussat: Breakfast was very good. Breakfast help friendly and helpful. Also front desk was very good.

Miinukset: I realize hotel was under remodeling, The pool was spotless but the lounge chairs were gross.

Plussat: Nice breakfasts.

Miinukset: The rooms were a little dated, but clean.

Miinukset: Torn curtains. Holes in tub. A/C rattled and loud. Construction vehicles all over parking lot parked over many spots. Unraveling carpet

Plussat: The bed was awesome!

Miinukset: The pool was open but the pool furniture needs to be replaced. The canvas lounge chairs look like you might fall through them if you sat on them. Lots of rips, holes and tears. Some sprucing up and it would be a fabulous space.

Plussat: Location was good

Miinukset: Staff were less than friendly or helpful.

Plussat: Price was fair. Fridge and A/C was cold.

Miinukset: Smelled a little musty at first

Plussat: The breakfast was terrible, we specifically looked for accommodations with breakfast, but we couldn't even eat here.

Miinukset: Many things on the property seemed to be broke or in need of repair. Our room was so damp all the time, even with AC running, all my paperwork was damp and wrinkled in the morning. The cooler didn't work in the breakfast area, the window in our room had a bunch of paint peeling off on the window sill, and the ice machine seemed to not be working properly. The ice was melted when we got it out of machine and it appeared to be dripping.

Plussat: Great

Plussat: Breakfast was okay. I generally eat a light breakfast. I liked that it was a Salt water pool but was too tired to get in but it looked lovely. The cute little water fall added a little something to the mood.

Miinukset: My room was not cleaned well. It was no obvious that they were short staff but I would have preferred to easily and have a room that was cleaned well.

Plussat: I was evacuating with my grandchild. the staff was nice.

Miinukset: What I did not like was the room, the curtains had a ton of dust on them, the floor was dusty, the light in one area of the room did not work. the eggs were cold at breakfast, the pool was too dirty to swim in. I will never go back there again. the location of the hotel was in a bad part of town.

Plussat: The king size bed was nice.

Miinukset: The parking lot and the stairs and the outside hallways to the rooms were smelly and nasty! The 1st room had a musky smoked in smell in it. They moved us to another room. It was cleaner but the ac was not on. It took till after midnight to get the room cool enough to sleep in

Plussat: Location very convient location. . Breakfast selection need improvement.

Miinukset: Booked room months in advance should have asked if room was on ground floor,because day of check in no King bed non-smoking was available on ground floor..My room was upstairs.

Plussat: This is an older facility that has been totally renovated. When I had a minor problem with the door lock the man who came to fix it turned out to be the owner. I only found this out the next day by accident. This kind of attention to detail shows througho

Plussat: It was relatively close to the places I needed to go to.

Miinukset: #1 I paid extra for two queen beds and a single bed. I never received the single bed. I paid the money and received nothing. I’m NOT pleased with this. #2 Noise. There was so much noise that lasted until about 1am. Not a good thing.

Plussat: It was clean and quiet

Miinukset: Some folks look like they live at the hotel were shady.

Plussat: Bed was comfortable

Miinukset: Non-smoking room smelled like smoke. TV didn't work. Toilet was broken. Room had some trash on floor and used wash cloth like it had barely been cleaned.

Plussat: Staff was knowledgeable and very pleasant; breakfast was filling and very tasteful; location was convenient to the University.

Miinukset: N/A

Plussat: The beds were comfortable and the breakfast was good

Miinukset: The toilets were dirty and in my brother in-laws room the seat fell right off

Plussat: location was good, central to everything

Miinukset: Filthy. A bug in one of the beds, not a bed bug but just a bug. Hair in the shower. Walls and floor were dirty. Stains on the comforter. Needs renovations.

Plussat: Comfy bed

Miinukset: Wanted to pay cash like I do with every booking I do, they wanted to charge me EXTRA just for cash

Plussat: The close location to Georgia Southern University is the primary reason I chose this facility. The rooms are neat as well!

Miinukset: N/A

Plussat: The location. The bed was comfortable.

Miinukset: The blankets were stained. The bed my daughter slept in as well as the sheets and blankets smelled of urine. We tried to switch them out and was told the cleaning staff left for the night. The decor was old. The breakfast choices were minimal.

Plussat: The location was great, close to nearby stores and the Georgia Southern University which was where i had business to attend.

Miinukset: The room smelled of dampness and humidity. The appliances looked really old and there were bed stains on the sheets. The bed and rug were damp. Bought food at The Great Wall which we couldn't eat because it was tasteless. My sister got bitten by bedbugs which we didn't see but she had 3 swollen areas on her body the next morning. Glad I didn't pay for an extra night.

Plussat: The breakfast was really good

Miinukset: We enjoyed our stay with you guys & we will definitely be back.

Plussat: We stay here every time we come to town

Miinukset: No

Plussat: The location.

Miinukset: The room was filthy

Plussat: LOcation

Miinukset: Table top in room . broken off when I apprrived. Television wasn't working well. Lost signal over and over again

Plussat: location food spots were nice

Miinukset: This facility double charged my account

Plussat: The beds are better now.

Miinukset: The air conditioning didn’t seem to take the moisture out of the air. I had it on 67 degrees. It should have been crisp and cool at that temperature.

Plussat: Bed was so comfortable.

Plussat: Price was good.

Miinukset: Dirty socks and cracker or cookie crumbs on floor under bed. Needed s bit of updating. Room just wasn't clean clean. It wasn't real dirty, just not kind of grimy and dusty.

Plussat: The fair price for the nice room.

Miinukset: The toilet paper

Plussat: Having a full kitchenette in the room.

Miinukset: Some of the fixtures need attention: rusty toilet paper holder, peeling side panel to the vanity, rust spot on the refrigerator.

Plussat: Rooms clean. Towels were white. Noise level was very low.

Miinukset: No continental breakfast offered.

Plussat: It was quiet convenient and perfectly located for us thank you we will definitely be coming again

Miinukset: Bigger coffee pots

Plussat: Súper clean and the location is easy access to the highway

Miinukset: The card keys don’t work really good so has to be reprogramming continuously

Plussat: Well equipped room.

Miinukset: May have been price gauged during hurricane Dorian offered $60.00 rate which should have been 4.20 in taxes, but charged $73.

Plussat: Comfort of room

Miinukset: Towels and bathroom materials were dirty

Plussat: Clean, friend receptionist, convenient location

Miinukset: The bed was too firm.

Plussat: Everything in the room seemed fairly new, and was clean. The amount of space in the room, the kitchenette, and the cleanliness were great considering the price. We were traveling with an infant and requested a room that wasn't next to any other guests (since he sometimes cries at night) and they were happy to accommodate us.

Miinukset: I was denied a late check-out when I called and asked for one, but I understand. It's just something that would have made a good stay even better.

Plussat: Coke machine and snack machine right next-door

Miinukset: I asked for a non-smoking room and the room was smoking. They were burn marks all over everything. Holes in the sheets. The AC unit was not turned on before our arrival and it was almost 90° in the room. Very dirty room.

Plussat: The rooms

Miinukset: No

Plussat: The location and the staff

Miinukset: We were there for 4 days only 1 of those days was our rooms cleaned there was a Small pool of water right outside our door that was never moped furniture was smelly and old ( couch) ,,,but for $---- for 4 days, you cant have the Hyatt

Plussat: Price and location.

Miinukset: The shower was HORRIBLE. I had to get on my knees and put my head under the faucet to get enough water to rinse out shampoo. Only 1 garbage can by front door.

Plussat: Cheap and convenient

Miinukset: Old rooms, dead cockroach under pillow, doorframe to adjoining room was damaged and would have been very easy for someone from that side to break into our room

Plussat: Nothing

Miinukset: Everything. Roaches everywhere.

Plussat: The distance to Georgia Southern University was the only thing that was good about this stay.

Miinukset: The room smelled funny, toilet was broken, not enough towels in the room, gum on the arm of the chair in the room, both bedspreads had cigarette holes and blood stains all over them, fridge didn't work, cereal at breakfast was stale, no water or ice.

Plussat: Very easy to locate. It was very close to where i needed to be. I enjoyed the pool.

Plussat: Great location. It's very close to Georgia Southern campus. The size of the room was adequate. The bed mattresses were firm.

Miinukset: The outside was fairly clean. The siding and paint was in good shape. Inside the room was pretty clean but it was old. It had the old toilets (tiny) and fixtures. The door molding was barely attached.

Plussat: Nothing it was a dump and unfriendly.

Miinukset: It was a dump and I do not recommend no one to stay at this hotel.

Miinukset: Bad smell. Old, outdated furniture in room.

Plussat: location

Miinukset: The room was not clean along floor edges and corners. The toilet needed repair. The Pepsi dispensing machine was out of order, but not labeled as such. There was a rather unpleasant odor in the room.

Plussat: The location was good.

Miinukset: Mold in our first room. Second room had obvious water damage. Threadbare sheets. Sheets not changed for 3 days. Staff didnt care.

Plussat: Location

Miinukset: Needs to be closed. Bed bugs bit me less than 30 minutes laying on the bed!!!

Plussat: Location good, as well as pricing. Staff pleasant. Free breakfast provided.

Miinukset: I was put into a room with most of the lightbulbs missing! As soon as I got there, it began getting hotter and hotter with the AC fan making a terrible noise. Moved to another room and survived the rest of my trip. Rooms are NOT as pictured!

Plussat: The young lady in the office was very professional.

Miinukset: The rooms looks like they are bedbug infested. I asked for my money back soon as i open the room door.

Miinukset: The staff wouldn't let me get a late check out unless I pay $10.

Miinukset: I got locked in the room due to wrong screw in door clasp. It would bot open but staff front desk clerk found necessary tools to remove inside slide lock

Plussat: location

Miinukset: this hotel is regularly a '---/night hotel in desperate need of renovations. Because it was graduation weekend, we were charged ---/ night. Price gouging to a whole new level. At least the staff were super nice.

Plussat: Location

Miinukset: Pre ran CC without calling resulting in a canceled room. Was able to rebook. Cost of room was WAAYYY over priced for the poorly kept facility.

Plussat: There was no breakfast,the room was comfortable.

Miinukset: Vagrants hanging about, one clipping his toenails next to my car. I did not feel safe

Plussat: The front desk woman was super super nice. Really liked her

Miinukset: The bed had crumbs on it when I checked in and the tv didn't work. The house keepers were screaming to each other across the whole building the whole morning

Plussat: The rooms were very nice and neat and let's not forget CLEAN! The staff was very nice and polite

Miinukset: They don't have a ***POOL*** anymore! We were told that the pool was removed by management because of SPLASH IN THE BORO! What about the people staying there that's NOT attending the water park? We all were very DISAPPOINTED

Plussat: There was no breakfast.

Miinukset: The outlets was hanging out the wall there were bugs no water pressure and no hot water

Miinukset: The room was VERRY NASTY ! A nonsmoking room smelled just like smoke