Stirling hotellia

Plussat: Evening meal and breakfast excellent. Staff were wonderful and attentive. Ladies on the reception were welcoming and very efficient

Miinukset: Room smelt of food from previous occupant - no milk on kettle tray. Aired room ourselves

Plussat: Location and big bottles of water along with wine was a nice touch.

Miinukset: Breakfast seemed to be sitting for a while as most offerings were dry.

Plussat: Location is perfect and the building is beautiful. Decor is nice and very clean too. Staff were great, very friendly and helpful. Pool and gym facilities are a nice bonus. Free parking is becoming a rare addition these days and was definitely appreciated. Our thanks to all staff.

Miinukset: Sound proofing in the hotel rooms was truly awful. I could hear everyone else walking on the floors upstairs and outside our room on the ground floor. Other TV's, hair dryers, showers, toilet flushing etc etc!! No double glazing either?? Absolutely terrible. The worst I've ever heard and that includes super cheap city centre 'hotels' such as Ibis, Holiday Inn Express etc. A real shame considering the overall presentation of the hotel. Breakfast should have been far better for £15 per person! Make your own toast, then back to table to butter it, then back to serving area to get hot food with it. Not on at this price. Coffee from machine wasn't even real milk! This isn't a Beefeater buffet at £8 and really needs to be better too. Building oozes class as a real luxury hotel, but fails on very simple details.

Miinukset: Bathroom wasnt clean, hairs all over the bath. Bed very uncomfortable. Big lump in middle of mattress. Ended up leaving just before midnight to head back home to own bed.

Plussat: Very good location, close to all amenities including the train station

Miinukset: We were on the second floor and there was no lift access

Plussat: buffet breakfast was cold, toast was just warm bread , the second morning of my stay i decided to ask for eggs benedict , but i was still charged for the buffet as well, and my partner who only had porridge

Miinukset: nowhere to put toiletry bags etc, even though there was a large space which would have been perfect for a shelf unit, as this was a disabled bathroom we had to put our toiletries on the floor

Plussat: Lovely hotel with good staff. Big room

Miinukset: Breakfast is prepared fresh. Took an age to arrive. Far longer than other "cooked fresh" hotels we have stayed in. Was not enough on the plate - very poor value after waiting such a long time. Spoiled the otherwise good impression of the hotel

Plussat: Design of the room and bathroom although not enough lights. Very good location for visiting Stirling castle if you have a car. Walking distance to some eateries.

Miinukset: Not enough lights in the room. Just one bedside lamp and one on the desk. One spot in the entrance Breakfast was limited. We had to ask for bread and butter. There was a menu of extras we could order for a fee but it was given to us too late. View of the plus room at the parking lot at the back. Rooms on the second floor accesible by stairs only. Didn't feel welcome.

Miinukset: Aamiainen

Plussat: Great facade, nice public spaces, excellent location near to castle and old town. Walking distance of station and places to eat.

Miinukset: Arrived, soaked at 2pm after walking up the hill from station in rain and went to Reception. Receptionist's opening greeting was 'Check in is at 3:00' to which I answered 'So the room is not ready?' and got the response 'Check in is at 3:00', 'Can I leave my bags?', 'Put them there.' Not exactly a warm welcome. The room, a suite, was odd, all black and silver, not my taste but stylish in its way. However, there were no lights in the sitting area other than the desk light we re purposed making it impossible -even a couple of uplighters would have helped. The carpet needs re-laying. The bathroom needs attention with several broken floor tiles, a light hanging out of the socket and mold on the shower sealant. The bright green security light near the bed requires the use of an eye mask. Breakfast was adequate with the minimum range you would expect in a hotel, but how can a rasher of bacon on a bun with a poached egg and a dash of hollandaise (described as eggs benedict) be worth £4 more than the included cooked breakfast? My impression was that everything was geared to saving costs.

Plussat: Only had beans on toast for breakfast, so short of burning it there's not much can go wrong! Did have dinner too and was a good burger as far as burgers go. They did mix up my room with another of same surname which posed issue on departure, but other than delay not really an issue. Still waiting for the final invoice though. It did mean I got the smaller room than paid for, but it was only for the night so didn't really matter and I'd not noticed so how can I critique further. I would give them another chance as it wasn't a major issue for me, but obviously not a perfect stay.

Miinukset: Room was smaller than expected with no distance between door and bed. Bathroom was large and with new modern facilities, which I prefer over classic. No real working area in the room so spent time in the bar with laptop instead. There was a table but wasn't meant for working at as was too low when sitting at. Only mirror over sink so perhaps a watch out if you prefer one in the main room.

Plussat: Staff were really friendly and tried desperately hard to sort out the problems we encountered. Food was lovely, dinner and breakfast was lovely although the room with buffet food was very dark. The new Manger has a hard job on his hands but tried really hard to sort things out for us. They are a credit to the hotel and I truly hope they turn it around as the location is sensational and it is a beautiful building.

Miinukset: The hotel is filthy and really tired. The bedrooms and bathroom were disgusting, this is basic hotel requirements. The furniture is tired and basic. Dirty and not good.

Plussat: The hotel itself was ok - rooms spacious and clean Reception staff helpful

Miinukset: Lack of lighting in the bedroom. Breakfast was awful, it wasn’t overly busy, we waited around 20mins for our very simple order to be taken - 2 cooked breakfasts- and we had to flag down a waiter for that no one came to our services even though they were aware we were newly seated- then waited at least a further 45 mins for our breakfast and it was not very pleasant when it did eventually arrive, not worth the wait - would NOT opt for breakfast here ever again.

Plussat: The food was exceptional, great taste and brilliant value!

Miinukset: Nothing, everything was great.

Plussat: Everything Excellent breakfast Beautiful room

Miinukset: Nothing 1st class hotel

Plussat: Situation, great reception staff, clean and comfortable.

Miinukset: Heating was too high in the room.

Plussat: Kitchen with big fridge

Miinukset: The gap between upper bed & lower bed is too short. We cannot sit.

Plussat: ... funny argument I heard around 3.00 am between a guy who was preparing to get to bed and the other already half asleep. One said to the other to be considerate and keep the noise low to which the guy's reply suggested he books a room in the Hilton next time. My reaction, I guess was a compromise between laughing and trying to sleep

Miinukset: Carefully tiptoed around the room to not disturb the guys who were fast asleep... but the woody floors got the better of me ..squeaky floors, but then one got to realise that you are privileged to be in a time capsule form Robert the Bruce era, that's the "add on" bit

Plussat: Friendly staff and handy location

Miinukset: More facilities needed - too few lockers, plug sockets & showers Bed lights and usb points would be good too

Miinukset: Too many creaking floor boards in the bedroom. Apart from that it was OK.

Plussat: Great location, very close to the castle and other important visiting points. The room was much bigger than expected for a hostel. 10 minute walk 'till the train station. Overall a nice experience.

Miinukset: Breakfast wasn't the strongest point here. :-)

Plussat: The accomodation was very good value. Staff were very friendly & helpul & my room was very clean which is very important to me. Breakfast was gool & fresh cooked full Scottish was delious. It would have been nice to have fresh fruit cut/segmented & yogurts

Miinukset: It would have been nice to have fresh fruit cut/segmented & yogurts for breakfast - but could have been reflected in the price & I don't want to pay anymore. If the price went up I wouldn't afford to go

Plussat: Huone oli tilava.

Miinukset: Likaset astiat ja kolkko aamiaishuone. Kylpyhuoneesta puuttui koukut ja laskupaikka vaatteille tai tavaroille. Aamulla huoneeseen tuli ikävää hurinaa koko aamun joka tärisytti kylpyhuoneen ovea. Huone niukasti kalustettu.

Plussat: Breakfast was excellent and very quick after arriving in dining room

Miinukset: No issues at all

Miinukset: Aamiainen oli surkea. Ei mitään tuoretta. Saatiin vatsakivut käristetyistä ruuista, ilmeisesti vanhat paistorasvat. Ei ole ilmennyt muualla tällä reissulla.

Plussat: great location, nice clean rooms ,excellent breakfast

Plussat: Staff were really helpful and friendly.

Miinukset: Style of property e.g. some aspects modern and some old fashioned so may be better to just go with one style.

Plussat: The fact it was clean and near the shops

Plussat: It was basic but we only used it for a base. Clean.

Miinukset: No mirror in bedroom to blow dry or put make up on.

Plussat: location was good only stayed one night . not recommend

Miinukset: very ordinary, staff grumpy and breakfast room dull and old, sorry being honest! Room small ,shower did not produce hot water , when mentioning room unsatisfactory to lady on front desk just shrug her shoulders,not recommending stay

Plussat: Cosy hotel with very friendly staff!!

Plussat: Breakfast amazing

Miinukset: Was perfect

Plussat: All the staff were quite efficient and friendly. The room had everything I needed. Very nice breakfast and everything was when and where I needed it. Great location, too, and a charming house to stay in.

Plussat: myself and my daughter had a very pleasant stay lovely breakfast helpful staff pleasant room would definately stay again

Plussat: From the minute we arrived the staff made us feel welcome, the customer service was outstanding

Plussat: The cleanliness, the proximity to the city center and the railway station, the good breakfast.

Plussat: staff very friendly at all times. Food good. Great central location yet quiet

Plussat: We both enjoyed our stay at the hotel. The staff were very friendly and pleasant. We had a great 5 day break

Miinukset:

Plussat:

Miinukset: I don't like typical breakfast (beans, eggs etc...) no choices in morning menu

Plussat: Friendly staff

Miinukset: The most important thing and the reason I stay in a Hotel is for a comfortable bed. Th bed in room 3 was the most uncomfotable bed I have slept in. Also I would like my own key when out late

Plussat: the location to the town centre

Miinukset: the road leading upto the hotel, was strange to locate due to the road lay out.

Plussat: The rooms were excellent - large, clean and comfortable. The staff were superb - very accomodating and helpful. We will definitely be visiting Stirling again and will stay at The Terraces Hotel.

Miinukset: