Syracuse hotellia

Plussat: The best deal you can get in Syracuse.

Miinukset: Nothing

Plussat: Professional & courteous staff, modern & clean rooms, convenient location

Plussat: Clean

Miinukset: Noisy. You could hear all the doors closing. The maid service knocked several times very early in the morning on nearby rooms and was very loud. Someone attempted to open our dor n then ran away despite do not disturb sign

Plussat: Very comfortable and spacious rooms. Cozy comfortable beds. Good breakfast. Convenient location.

Miinukset: Parking was tight.

Plussat: Room clean and good size. Staff very nice. Breakfast was good

Miinukset: Had Internet connection problems which were a real inconvenience

Plussat: The room itself was great - big comfy bed, mini kitchen which included a toaster, microwave, fridge, pots and pans, and utensils. The double head shower was also very clean.

Miinukset: They have a shuttle service that picks you up and takes you places within a 2mile radius which is great except it takes 30 min to come get you and then sometimes if it already has passengers it takes you all the way out to the airport when you just had to walk 10min. The breakfast wasn't anything great.. They had lots of options but everything was very bland, typical hotel food. I was sick for a full day because the milk I had was bad even though it hadn't expired. I think it might have been left out to spoil just a little too long.

Plussat: great hotel within walking distance to mall

Plussat: Convenient location

Miinukset: Handle on the slide door to the bathroom too close to the doorsill.

Plussat: Free happy hour between 5:00-7:00 at the hotel bar. Room service was awesome, my kids loved it. The staff were accommodating. Early check-in was not available, so they offered to hold our bags and ent us to the mall with discounts. Rooms were clean

Miinukset: pool was crowded. It would have been cool to have a causeway from hotel to the mall...... walking with my two kids was cold and a little scary with the highway crossing. Continental breakfast was being cleaned up at 9:45, instead of 10:00.

Plussat: Loved the suite setup! The rooms were clean and comfy, great breakfast, nice and new construction.

Miinukset: The pool seemed a little dated and happened to be a little cold the day we were there.

Miinukset: The pool is closed The bar is closed The restaurant is closed The mall is closed

Plussat: Very large in size. Felt like I was in a large metro area.

Miinukset: Not a big deal but the on site restaurant could have a larger food menu.

Plussat: The rooms were so pretty

Miinukset: therecould be more plugs in the wall

Plussat: Location

Miinukset: no hot tub

Plussat: Very clean. Conscientious & courteous staff. Great breakfast even though COVID 19 was affecting everything. CJ the chef was amazing and aimed to please. She is a great person for the job she is doing. Very personable and quick to please. She worked very hard and very fast!!! Great stay!

Plussat: The hotel was amazing and the staff were very hospitable.

Miinukset: Great hotel

Plussat: Location

Plussat: Everything was clean. Employees was very helpful and courteous! Will definitely stay here again

Miinukset: Absolutely no complaints! None!

Plussat: We had our Thanksgiving party here .The room was was big enough for our stat but we had to clean it up a bit after we moved the couch ..

Miinukset: The manger was great ,he brought is extra chair when the front guy said he couldn't do that .Breakfast was good ..pool time was fun

Plussat: Location and price

Miinukset: The only thing that bothered me was the smell of the room. It smelled musty/dirty.

Plussat: Everything was amazing. I wish the pool was a little warmer but can’t complain when it’s 2 degrees outside

Plussat: New decor

Miinukset: apparently incapable of delivering a feather free room even after a weeks, call ahead, a morning reminder call, and 3 different trips to front desk. Did not have our pre paid room. Gave us a king when we paid for a double. did not comp breakfast or off

Plussat: The balcony with the King Room was nice

Miinukset: The pillows were too soft and flat, there was no microwave in our room, and the hot tub at the pool was never hot!

Plussat: Eggs and bacon

Miinukset: Toast

Plussat: Pool and hot tub Food was good

Plussat: Was nice for the kids, big enough to move around in

Miinukset: Bathroom was dirty - rugs were not clean

Plussat: Great food!!!

Plussat: It has improved since my last stay, a lot cleaner and modern.

Plussat: Comfortable bed

Miinukset: No

Miinukset: Room was cold, heat did not seem to work

Plussat: The bedrooms we had were excellent

Miinukset: They had not got our booking correct for either our arrival or departure! They seemed to imply it was our fault but it was sorted with out too much delay

Plussat: Everithing excellent

Plussat: It was beautiful with gorgeous decor from the early-mid 1900's. The staff were very welcoming and helpful.

Miinukset: Nope. Not a thing.

Plussat: Parking was not convenient and directions to parking garage were not provided with booking

Miinukset: Location of parking garage

Plussat: Staff gave me the run around, could not locate hotel

Miinukset: Phone staff

Plussat: The location was good, great price for a 4-star hotel. The room was large and clean, the staff was nice.

Miinukset: There was no free parking. I had to either pay to valet with unlimited in or out or pay each time I left to use the lot.

Plussat: I really liked the modern fixtures and washroom design. The room was clean and modern. I liked that there was a restaurant and separate coffee shop on the ground floor.

Miinukset: The room was a bit on the small side not including a desk. It looked like my room was originally apart of a larger suite as it shared a hallway with another room which reverberated the sounds of them slamming their doors. The breakfast buffet was overpri

Miinukset:  

Miinukset: The valet parking was inconvenient.

Plussat: centrally located free nighttime street parking comfortable beds quiet friendly front staff

Miinukset: walking to my room, I noticed Q-tips on the hallway floor. These remained for several hours. I would expect with the amount of housekeeping going through that this would have been cleaned up earlier. Not a huge deal, but not a sign of a 4 star hotel

Plussat: It’s charm and history

Plussat: The hotel was very beautiful peaceful and the staff was e the young lady . who checked me in at the front desk was very professional and very knowledgeable of her job excellent job.

Miinukset: Nothing not one thing

Plussat: The hotel was in a great location. Staff were very friendly. Our room was lovely, clean, bathroom was nice. Valet parking is available but regular parking was across the street and not connected to the hotel.

Plussat: Beautiful building and super clean hotel

Miinukset: I know I booked a cheaper room at the hotel. For it being a Marriott the room was the size of a minivan. We stayed in 931. It didn’t even have a table we could sit and have dinner at. We had to eat on towels spread over the bed spread.

Plussat: Location

Plussat: Location was good. Staff in the restaurant was very helpful.

Miinukset: Small room

Plussat: the position is ok, the price is good for the value and you are not too far from the center by car. it was quite clean and comfy, I would go back

Plussat: our son is an SU grad student it is 2 blocks from his apartment weve stayed here 4 times now extremely quiet large comfy rooms

Plussat: Enjoyed classic styling,

Miinukset: Inadequate outlets for the lights in the room, much less phone chargers etc.

Plussat: The kitchenette and space were nice, and price.

Miinukset: The gentleman at the front desk was a tad rude. More importantly the $300 deposit is absolutely outrageous

Plussat: Staff was friendly and courteous Pool

Miinukset: Noisey First Room location. / our music next door till 1:00 on Changed rooms than next door neighbors up till 2:30 and loud

Plussat: I reserved 2 full beds and received a king. My guest slept on the uncomfortable couch. They were too exhausted to go to the front to complain. The morning front desk lady was no help.

Miinukset: I reserved 2beds and Received a king. Guest slept on uncomfortable couch.

Plussat: This used to be a grand hotel. The new owners have ruined it. And this was major renovation with drills hammers at 7:00 am all day. We should have been warned. Will never stay again.

Miinukset: see above

Plussat: Convenience.

Miinukset: No refrigerator and no safe.

Plussat: Only thing I think I can say I liked was the fact that it had rooms available.

Miinukset: the fact that you have to walk forever just to get to your room the walls are paper thin you can hear everything that’s going on in everybody’s room even when your 20 feet away also the fact that my room came without a microwave was ridiculo

Plussat: Nothing at all! Hotel was not clean, under construction, rooms were very small and vending machines charge $5 for a water!!!

Miinukset: Everything! Staff was not friendly they seemed inconvenienced when asked a question. Maybe tell the host to take out her nose piercing before work so she doesn’t look like she belongs on a farm! Very unprofessional.

Plussat: The level of cleanliness and is getting worse every time I stay at this place.

Miinukset: Used to have a nice staff but not anymore..

Plussat: , he tried to accommodate us the best he could. He brought us clean sheets and he answered our questions, gave suggestions, he was very polite. Please get some help, again he was great. I had a harbor view and that was nice.

Miinukset: The 1st rm had stuff on the walls, bed had something on the sheets, the mirrors you could see where the staff couldn’t reach to clean in all the rooms, shower wasn’t very clean. The 2nd rm looked like the first one. 3rd rm had dents in the s

Miinukset: It was on a main road. The parking lot was across a busy street. The heater was definitely not working in my room and there were no comforters on the beds! This hotel is an upgrade from a motel. Very disappointing!!! The hallways are very dark.

Miinukset: This hotel used to be the best in the area, now with rude and in/helpful staff and no up keeping what so ever their good name is falling apart.

Plussat: location was great, near the mall, close to downtown.

Miinukset: Shuttle was not running when we needed it. Heater/AC unit cycled alot throughout the night and was loud.

Plussat: Hotel staff was very nice.

Miinukset: Rooms are on the smaller side.

Plussat: The price.

Miinukset: Location was a bit far from downtown.

Plussat: clean

Plussat: This property wasn't a good area as the reviews said my safety matters I came from North Carolina on a business matter and there were shots by this hotel I was told the downtown area was upscale and it appears to be dangerous I will never come back to this hotel again

Miinukset: Not safe

Plussat: There was plenty of hot water

Miinukset: The first room smelled like urine. The second room has a very musty odor as well. The carpet was worn and dirty. They bed looked as though the sheets hadn't been changed. There was no microwave in the room and when I went to use the one in the lobby area it was filthy and there was a fly in it.

Plussat: I paid for breakfast but breakfast wasn’t available

Miinukset: The staff should have asked us if we wanted an accessible room, as there wasn't hardly any furniture, the TV was at least 15 feet from the bed. Also bathroom outlet didn't work.

Miinukset: That parking costs $15 extra

Miinukset: There was bug on the pillow felt disgusted

Miinukset: No electricity, heat or hot water all night

Plussat: Front desk staff phenomenal

Miinukset: Heater didn’t work Room service actual food was NOT what was described on their menu - wouldn’t have ordered it if I had known Found a piece of cereal under the bed Parking OUTRAGEOUSLY expensive No condiments provided w/ room service meal

Plussat: Pillows were nice, bathroom was very nice

Miinukset: The elevators were not working so I had to walk UP EIGHTEEN flights of stairs. The elevators weren’t working in the morning as well so I had to walk DOWN EIGHTEEN flights of stairs. Not impressed.

Plussat: I liked the shuttle service which was very convenient. The hotel was very close to downtown. The restaurant was also good. Room service was very good.

Miinukset: The fact that they didn't have breakfast available.

Plussat: The location was very convenient

Miinukset: I would have liked to stay on a higher floor

Plussat: Location but that was it

Miinukset: The staff was terrible

Plussat: The food at the bar was excellent!!

Plussat: I liked the elevators and room everything was very clean .

Miinukset: I didn’t Like the front desk staff. She asked if I was parking a car I said yes she said ok I charged $15 because it’s $15 for parking, didn’t even ask if I was ok with the $15 charge. Then I woke up to find out there is no breakfast which I paid extra for .

Miinukset: Dirty and small bathroom. Small room. Expensive parking with$15, given that this is a 2 and half star hotel. Not worth to stay there.

Plussat: The reception staff was amazing and very professional and knowledgeable.

Miinukset: Breakfast seem to be reheated from the day before. e.g. potatoes

Plussat: Nothing building was in renovation

Miinukset: Rooms were old and I had ants in my room and I did not get the room I booked

Plussat: But it took 5 differnt rooms before we got a clean one. They did give us 20% off though

Plussat: This hotel was suppose to be a 3 star hotel. We want a refund. The rugs in the floor in the lobby and room were stained and stunk. Our room stunk like cigarette smoke. Terrible location, doors not secured as posted, felt very unsafe. The room was di.

Miinukset: We had Management notate the cigarette smoke in our room and the terrible condition, peeling paint in the ceiling and bathroom, stained rugs and walls.

Plussat: The location to the mall, didn't experience nothing else as we went into room we chose to immediately check out.

Miinukset: Both my rooms were smelling of foul odor, rooms had wall paper coming down, damages to ceiling, carpets were dirty and smelled. We decided not to spend the night due to condition and smell of room. So tired of pics that misrepresent the rooms and hotels.

Plussat: I Didn’t Like Anything At This Hotel. The Tv Didn’t Work & There Was No Hot Water. Also There Was Bugs Everywhere. I Did Not Sleep At This Hotel The Entire Time I Stayed.

Miinukset: The tv didn’t work. There was no hot water the entire stay. There was bugs crawling on the pillow and beds. Room was old and dirty.

Miinukset: Took 20 minutes to get hot water, hallways smelled, still under construction for almost 1 year. I won't ever stay there again. I'd rather sleep in my truck.

Plussat: It was ok due to the virus I couldn’t enjoy the pool or other things but overall it was great

Miinukset: By far the most DISGUSTING AND DANGEROUS hotel I’ve ever stayed in. Multiple exit doors were LASHED SHUT. I called police who called fire and code enforcement ...all were appalled! The property is broken and filthy and should not be open.

Miinukset: Was never informed they were remodeling. Disappointed I wasn't informed of this. Part of the hallway was never cleaned up at end of work day

Miinukset: Their was no hot water, The staff was very Rude. I had to call the corporate office. The charge my card as debit instead of credit incorrectly. And still are holding my $100. And it have been 5days.

Plussat: The room was spacious and the private bathroom was nice.

Miinukset: There was hair in the tub the toilet seat was dirty and there was a almost empty roll of toilet paper with what appeared to be a doodoo finger stain, very gross. The room was overpriced and there was no vending machine or even complimentary bottled water. The water was overpriced 3$ for a bottle ridiculous and the microwaveable food I purchased was expired.

Plussat: Room is spacious and reasonably priced

Miinukset: The front desk people were not greeting guests at first... and seems cold.

Plussat: That it was quiet

Miinukset: That the heat didn't work very well.

Plussat: We were unable to have breakfast due to Covid-19. We were given a on the go breakfast box instead.

Miinukset: When we arrived, we got unpacked and couldn’t get the tv to turn on. My husband looks, and there’s no power cords or remote to tv. Front desk informed us we were put in an “out of order” room and we had to pack up n move. No big deal, but had we not have needed the tv we would have been in a room that wasn’t cleaned/sanitized. We went to bathe/shower that night, only one washcloth and one towel for 2 guests. (Yes, our reservation was for 2)The plug in the tub didn’t work to take a bath, which my husband is in a cast so he needed to bathe rather than shower and couldn’t. The toilet bowl had black mildew all under the rim of it!! Just a poor experience for $100 a night all around! I’d expect it for a $60 room. We chose the Ramada due to past experience’s, and they typically carry high expectations. I would NOT stay at this particular location again!

Plussat: Staff

Miinukset: Noise level between rooms and outside. You could hear everything all night

Plussat: location

Miinukset: The hotel had many changes from before and not for the better. The day staff at the front desk are very nice and helpful. Nights are very stand offish and not helpful. The housekeeper turned the heat and put on the air conditioner very high Still more

Miinukset: Old and in need of a refresh

Plussat: I never received breakfast

Miinukset: I didn’t like anything about the hotel and the receptionist was extremely rude and the rooms wasn’t what I expected it to look like

Plussat: The location was great , the service and breakfast

Miinukset: You can hear everything in your room from outside it's crazy

Plussat: It was all good

Plussat: Close to the hwy

Miinukset: Room next to the pool was not advised of the location. People were partying in the pool very noisy.

Plussat: Nothing

Miinukset: Very dirty,Had police there for other priblems when i arrived.Very poor service and bathroom was dirty had hair on beds.Very unhappy with the hotel

Plussat: The privacy and they wasn’t watching you like other hotels

Miinukset: Tv wouldn’t connect to hdmi

Miinukset: Dirty rooms, gnats all over hallway walls and doors and in breakfast area and in food

Plussat: The front desk personal were so welcoming and accommodating! We enjoyed every minute of our stay!!

Plussat: Reception was warm, friendly and efficient. Room large and very clean. Near the airport which was a plus for us. Do lots of traveling and this hotel was a gem!

Miinukset: Would have preferred more lighting in the room. There were lamps where needed, but not quite the bright feeling I prefer in a hotel room. However, it would not deter me from coming again to this hotel.

Plussat: Breakfast not applicable because of Covid 19. Rooms very clean, comfortable. 1000PM arrival and the location was excellent from the airport and access to the NYS Thruway.

Plussat: This was our third time staying here, the hotel is freshly remodeled, super clean and very comfortable. It has everything you want in a hotel room plus free breakfast with many healthy choices. The rooms are well designed and there are always enough white fluffy towels. The decor is contemporary, bright and airy and staff are friendly and very willing to help with anything. We will keep coming back

Miinukset: Nothing

Plussat: It was VERY clean and the staff was great.

Miinukset: I liked everything.

Plussat: The breakfast was AMAZING! They had all of the normal foods like cereal, oatmeal, bagels and pastries with all kinds of extras! They had cinnamon and vanilla flavored batter for the waffles, smoothies, pressed juice, mini cheese omelettes instead of scrambled eggs and plenty of fruit. You barely blinked and everything kept getting restocked, they accommodated every request, didn’t rush anyone and had plenty of food up until 10. Our room was r yes large with comfortable beds and pillows and the room/bathroom were very clean. The ladies at the front desk were so friendly, helpful and efficient !!!!

Miinukset: Part of the reason we booked this particular hotel was for the hot tub. It was working but was actually so dirty we had to get out. I’m not super picky but there was a film floating on top and it was full of hair which just grossed us out too much to really enjoy it. The pool was decent but a little chilly without being able to use the hot tub. It was so disappointing because we loved everything else do much that this would make us think again about booking. The hot tub is a treat for us when traveling.

Plussat: Very nice staff and atmosphere. Loved how the hallways were very brightly lit. Loved inspirational words on bathroom door

Miinukset: Odd color scheme

Plussat: staff tried as hard as possible to connect me to the Internet.

Miinukset: wasn't prepared to accept my newly upgraded Apple operating system (Catalina), so could not get on wireless network.

Plussat: Great hot breakfast, rooms very clean. Loved the bathroom. Pool was clean

Miinukset: Nothing

Plussat: Spacious rooms. Comfortable beds.

Miinukset: Large group of loud obnoxious people and their kids drinking at the pool.

Plussat: I liked the politeness of the staff and the cleanliness of the hotel.

Miinukset: Breakfast could've been better, maybe add omelets and bacon.(just a suggestion)

Plussat: breakfast and clean room. friendly ataff

Plussat: Clean, nice, and private

Miinukset: My room is a little small compared to the others

Plussat: Nice bed

Miinukset: Walls in room need to be painted

Plussat: Nice beautiful historic building close to campus

Miinukset: Tried to check in 15 min early and got attitude and was turned away. Also there was a snowstorm 24 hours earlier and the parking lot was a snow filled disaster- plow and shovel that thing!!

Plussat: Beautiful hotel is inside converted church. Common areas and room had newer carpet and furnishings. Very upscale. The free breakfast was great. Staff was friendly. The free parking was convenient. Location if close to Syracuse college town.

Miinukset: After 10 PM the area has very few options for dining.

Plussat: Beautiful building, nice rooms, staff was excellent

Plussat: Very welcoming and friendly environment. Tree house suit was perfect and very clean. Very nice complimentary breakfast.

Plussat: comfortable, clean, friendly and helpful staff, breakfast sdetup

Miinukset: Toilet flushing often followed by loud noise for perhaps 30 seconds.

Plussat: Conveniently located close to Carrier Dome. Lots of parking available with no extra fee. Hot breakfast included. I especially loved that this building has an interesting history and, rather than being torn down, was repurposed into a hotel.

Miinukset: Shower

Plussat: Convenient location to Syracuse University, easy parking, comfortable furnishings.

Miinukset: First floor room had a squeaky floor. I noticed loud bumps and plumbing noise from the room above.

Plussat: Friendly staff and very clean rooms. The location was also wonderful.

Plussat: Everything was superb. The staff were extremely accommodating (even amidst a huge winter storm), food was excellent, the room was in mint condition, and we were quite impressed with their “go green” philosophy. Would definitely stay there again and would highly recommend.

Miinukset: Nothing- my expectations were surpassed at all levels.

Plussat: The location is wonderful. Staff were so friendly. Pool room/ hotel room were super clean!

Miinukset: Nothing. It was a wonderful stay!

Plussat: lovely room, great breakfast, handy to the aorport

Plussat: The mattresses are excellent and the staff was friendly. The room was very clean and the location was convienent for us.

Miinukset: There was nothing that I could think of. Overall it was a good experience.

Plussat: The room was nice. Breakfast was good.

Miinukset: The elevator was a little scary.

Plussat: Friendly staff

Miinukset: Got exactly as promised

Plussat: Heated and well kept indoor pool Excellent warm breakfast

Miinukset: No

Plussat: Comfy beds shuttle to the airport, staff was friendly.

Plussat: Convenient to the airport and it was clean.

Miinukset: Ceiling was very thin and I could hear other guests through it. Also the front desk clerk forgot to note my name for the airport shuttle and it left without me. It turned out fine but was annoying especially so early in the morning.

Plussat: Convince to airport and the parking option

Plussat: Great stay at a great price. Lots of restaurants in the area including, grocery and drug stores. Very clean and comfortable. Staff was awesome esp. housekeeper on 3rd floor. Friendly and really cares about her guests. Would def. stay again when in town.

Miinukset: Nothing

Plussat: Location Friendly Staff Breakfast

Miinukset: Room had a somewhat offensive smell. Shower head broke from the wall and couldn't be fixed during our stay.

Plussat: CLOSE TO AIRPORT CLEANLINESS

Miinukset: ROOM WAS OLDER NOT UPDATED

Plussat: Absolutely amazing location. Friendly staff. Definitely my new favorite hotel in downtown Syracuse.

Miinukset: Internet access is very poor except in the lobby.

Plussat: Centrally located in downtown near Armory Square. Very clean, large room with comfortable beds.

Plussat: Leaving

Miinukset: Everything is old and tired

Plussat: Every one was very friendly

Miinukset: Not really

Plussat: Beautiful restored historic hotel. Good included breakfast w omlet station.

Miinukset: Could have used more storage space especially in bathroom.

Plussat: The clinton jefferson was amazing and we now plan on booking a block of rooms for our wedding.

Plussat: We had a great stay. Although the hotel is old, room furnishings are modern. The rooms are spacious. The staff were extremely nice and very accommodating. The lady at the reception recommended a Thai restaurant next door, which turned out to be super fantastic. Breakfast is good, and the cook made me a very rich omelette.

Plussat: Sad

Miinukset: All of it... this hotel mace Calvin a dollars in they let me do on one item

Plussat: My room was clean

Miinukset: I always will stay there again it's clean

Plussat: The staff were really friendly, my room was quiet

Plussat: It was on good location

Miinukset: We froze as the heat did not work. Called the front desk who told us to turn hear off for 10 min then turn back on and surprise that did not work. There were several guests complaining about there being no heat in their rooms either. Do NOT stay here!

Plussat: Friendly staff easy to book

Miinukset: Room was bu the dumpster and was emptied early in the morning.

Plussat: Convenient location

Miinukset: Door was hard to open

Plussat: Pet friendly place. Very convenient for people who travel with pets. Rooms are always clean and staff is always pleasant.

Miinukset: The only 2 complaints are: 1. I wish the rooms came with a mini fridge. 2. They need to take that smelly carpet out of the elevator.

Plussat: The room was clean; the person at check in was friendly.

Miinukset: Noisy people outside the room late into night; the checkout person not friendly, heater in room was noisy

Miinukset: Not any tv station that was good

Miinukset: Magnetic card was trouble sum. Had to get new one and still difficult to gain entrance to room.

Plussat: The location was perfect for getting back on the thruway.

Plussat: Limpieza ,ubicacion

Miinukset: No microwave and frigidaire but everything perfectly love

Plussat: Spacious and clean

Miinukset: Carpet edging a bit tattered

Miinukset: Got to the hotel they put me in a room cannot even open the door the door is jammed shut had to wait an additional 45 minutes to get another room want to the next room smelled like smoke stains on the wall remote and TV did not work the bed was very old I was very upset because I stay at this red roof very often and it’s the first time I’ve had any problems tried to talk to the person in charge and ask them could they accommodate me very rude and disrespectful don’t know if I’ll come back

Miinukset: Dirty - crumbs on the floor first time I’ve even traveled during covid and I was shocked how dirty and unkept it was inside...it was expensive for so little that I received

Plussat: Close to St. Joe's

Miinukset: Room was a bit small.

Plussat: Staff was very helpful. Excellent hot breakfast including scrambled eggs, sausage, and waffles, Room was small but very clean and new. Price was very reasonable.

Miinukset: The neighborhood was mediocre.

Plussat: Nothing

Miinukset: It would've been nice if the could've waived the cancellation fee when my job in the area got cancelled. But no, just greedy selfish bastards.

Miinukset: The bed cover on bed was filthy. The tv stand had a spill from previous guests. The bottom outside of toilet needed to be cleaned. Nice room though and close to where we wanted to go. Breakfast was great. Really good food.

Plussat: The rest however was great. We were greeted warmly. The room was clean. The upgrades to the rooms are really nice. The mattresses pillows and sheets were quite comfortable. Breakfast was your standard continental. The plus is everything was there. English muffins, bagels, danish. Cereal, eggs, sausage and bacon, as well as oatmeal and fresh fruit.

Miinukset: Parking was a bit tight. Mainly do to what looks like a wall that had collapsed due to mother nature taking quite a few parking spots away. So not something you really could ding the place on more just an annoyance, and I'm sure to the hotel staff as well.

Plussat: This hotel was very clean and the beds we're extremely comfortable! I have a hard time sleeping places other than my home and I slept like a baby! I also enjoyed how it was close to everything downtown. I enjoyed this hotel and I would stay again.

Miinukset: The only con I would say is that the door to the outside had a gap in the doorway which only led to the outside so a draft could get in. Maybe more options for the breakfast too!

Plussat: The early start for breakfast

Miinukset: Nothing was working. The doors were broken, and the elevator was out of order. Would not have booked if I'd known that.

Plussat: Close to the venue we were attending in the evening. Very helpful staff.

Miinukset: The room carpet was damp/ wet from a leaking ice machine in the next room.

Plussat: The room I stayed in was great! It was wonderful that the a/c and heating worked really well. There was no breakfast due to the coronavirus situation and social distancing. The property manager met me with enthusiasm and treated me like I was more than a guest. Miss Sonia, one of the front desk personnel always greets me with a beautiful smile and treats me so well. She's an awesome lady. If there is a problem with my room key, television, etc... I know I can always depend on her to help me no matter what. The cleaning staff is so nice

Miinukset: It was not clear to me when booking that this was a motel on a busy street. I booked a king room and we ended up with a tiny queen room because they had a problem with their computer system.

Plussat: It was cheap and clean. It was relatively quiet and the checking in process was simple.

Miinukset: It was more of a motel style. And there was some water damage to the ceiling. And a rather large gap between the floor and the bottom of the door that let in a draft from outside.

Plussat: Very clean, quiet, and pleasant place to stay. Desk clerks and shuttle driver were friendly and knowledgeable. Would gladly stay again and recommend this place to others.

Miinukset: Nothing

Plussat: Staff helpful with bags and wake up call

Miinukset: One side of bed next to wall and difficult to get in/out

Plussat: Having a refrigerator stove top coffee pot plates silverware cookware cooking utensils very impressed!

Miinukset: Streaks all over the mirrors, TV and appliances, like the rag was dirty.. all else great!

Plussat: Close to airport. Quick shuttle to airport and on time. Rooms are clean as was the hotel in general.

Miinukset: I found the bed uncomfortable but that seems to happen when I sleep in another bed for only one night.

Plussat: The staff first and foremost. The woman who checked me in was so sweet and understanding and the young man that worked overnight at the desk was awesome as well. Very welcoming, friendly and helpful.

Miinukset: That I couldn’t stay longer.

Plussat: location

Plussat: Location and price

Plussat: Location close to the airport

Miinukset: Wish they had free breakfast

Plussat: Very clean. Great staff. Close to airport.

Miinukset: No vending machines. They did have a small snack shop.

Plussat: It was very clean and the staff was very helpful.

Miinukset: It is one of the few hotels that does not offer breakfast.

Plussat: the place is really clean. Staff is nice. O love the stove and refrigerator. I just wish they would cut me a better deal after extending my stay.

Miinukset: Some of the washer and dryers don't work well. But the place is really clean. Staff is nice.

Plussat: First stay at a Candlewood property. Very pleased. Beds very comfortable. Loved the towels. Room and hotel were very clean. I was impressed that there was free access to laundry facilities.

Miinukset: The room could have had an additional , perhaps a folding chair, to accommodate a second person at the desk/table for dining. Perhaps one could be kept in the large closet. I did cook a couple meals in the room. Perhaps a spray to help eliminate the food odor.

Plussat: The room was very nice

Miinukset: I was charged an double charge the 109 then another 100. Why was I charge the other 100 dollars. The room was 109

Plussat: Very friendly and comfy

Plussat: The room was nice and clean.

Miinukset: Door was hard to get in had to break it down to open it up door was slightly broken. No options for to go breakfast for lactose free.

Plussat: Hotel was clean! Our previous hotel the night before was a mess with leftover hair in places...ick. we thought the entry was really pretty and staff were friendly and greeted us promptly. The room was comfortable and in a great location...away from the f

Miinukset: We did notice the guests in front of us were offered bottles of water when they finished checking in. We thought maybe they were members but then I realized I was a Hilton member too and wasn't offered.

Plussat: Nothing really as really upset

Miinukset: My room was dirty an had to change rooms 3 times. when I told the front desk the night I checked in she didn't do anything really beside change me to a different room

Plussat: Vet clean, staff from front desk to the women passing out water bottles at breakfast were very friendly and helpful. I would definitely stay there again.

Miinukset: There were no fridges in the rooms for beverages, other than that I was very pleased with our stay.

Plussat: Cleanliness

Miinukset: Small pool cloudy

Plussat: Very clean, quiet.

Miinukset: Terrible internet connection, not useable. Run down neighborhood, unsure how safe it is.

Plussat: Staff was great!

Miinukset: Hot water was mild at best... no access to pool, exercise room or complimentary breakfast with no comp. I sympathize and understand the situation however it did limit the value during my stay.

Miinukset: Filthy rooms.

Plussat: Quiet area. Easy check in and check out. Friendly staff

Miinukset: Due to the pandemic there was no housekeeping service. We have to deal with garbage during our stay and make our beds. A little disappointed but I can understand due to the situation that we are going through. The total cost was higher that the published

Plussat: The bed and especially the bedding. So comfortable I ordered some for home!

Plussat: The rooms were clean

Miinukset: The garage did not have enough clearance for my car with at sky cab on top to fit in the garage so had to park in the street.

Plussat: Comfortable bed with clean white pillows and topper. Pretty quiet. Courteous staff.

Miinukset: Banquet food was not great and the food in the restaurant (Rachels) was uninspired. overcooked shrimp, mushy scrambled eggs. super bland pasta dishes on the conference buffet. Frozen dessert products that are mediocre and probably frozen cookie dough because those were not very good either. Sorry, but I am a restaurant person and I call 'em like I see 'em. Egg salad no, but tuna salad good. Fresh nice fruit and plenty of food. Staff was nice. very casual style of service.

Plussat: Didn’t have breakfast

Miinukset: Great experience!

Plussat: Location great Lots of free parking

Miinukset: Long had horrible smell at check in Bathroom not that clean Room kind of old Sheets itchy Furniture dusty

Plussat: Loved my suite and room service was great especially during COVID times

Plussat: Surrounding university atmosphere.

Miinukset: Cost adders (parking, etc.)

Plussat: Very clean hotel Shuttle service made our visit super easy Kim at front desk thumb up great great help Thank you Kim for such great service

Plussat: Absolutely nothing

Miinukset: The staff was unwilling to take my complaint about the room. There was poop all over the bathroom door, rotting milk in the mini fridge, dirty sheets and comforter, and beads all over the floor.

Plussat: Leaving it.

Miinukset: It was filthy and run down. I stayed four days and when I got coffee in the morning the night shift desk clerk was always asleep on the couch in the lobby. No breakfast available. Other guests looked like drug addicts. Would NEVER stay there again.

Miinukset: There were men that were not even staying at the hotel in the lobby watching the sports channel, drinking beer, and eating pizza all night and all weekend. It made for an awkward environment coming and going.

Plussat: This hotel should be a one star. It was gross. I would never recommend it to anyone. I had to go to the bathroom and there were floaties in the toilet, it was gross.

Miinukset: It did not feel clean at all. It was gross, and cheap so technically Ingot what I paid for.

Plussat: Price and location Free breakfast and parking Staff friendly

Miinukset: Very old and outdated rooms not like typical Wyndham quality for Days Inn. Carpet and walls need upgrade. Had fruit flies in my room.

Plussat: Absolutely nothing. First there was no hotel shuttle to and from the airport. I spent $35 on Uber. The first two rooms did not have locks on the door. The third smelled like cigarettes.

Miinukset: No shuttle, no locks on doors 221 and 211, cigarettes smell in third room that was dirty and outlets did not function. Unplugged everything cause I was worried of a fire.

Plussat: This place is a real bargain!

Miinukset: Walls of lobby/elevator were chipped and dirty. Elevator light fixtures were missing bulbs and covers. Headboard was ripped and dirty. Chair was worn out. TV was not setup. Shower was dirty and had cracks and hair on wall. Clerk snapped fingers and rude.

Plussat: Nothing

Miinukset: Heater not working in winter

Plussat: Nothing. I felt unsafe.

Plussat: Location

Miinukset: The room was freezing when we arrived with heaters off..despite we booked online and suffered for 4 hours mid night with 2 little children to warm up the room.

Plussat: Employees were very nice and friendly.

Miinukset: The heater was very noisy. The outlet that the bedside lamp and alarm clock were on did not work. Bathroom room floor was grungy.

Plussat: Travel time to event and also had good restaurants nearby

Plussat: Location

Miinukset: Previous guest socks in drawer. Bathroom door broke, dresser drawer broke, tub didn't drain. Told staff at 9am came back to room at 10pm and nothing fixed

Plussat: Great location, kind staff. Bathroom has tub.

Miinukset: The bathroom wasn't dirty but the room itself was dirty. I killed 5 flies while I stayed here.

Plussat: We arrived late at night but the employee at the front desk did not seem to be put-out at all. We asked to be switched from a king to double, and it was done with no problems. Bkft was good, area clean. We loved the bright, clean environment.

Plussat: The breakfast

Miinukset: Location in the middle of nowwhere

Plussat: Clean room and good breakfast.

Miinukset: Very unreliable WiFi. Breakfast area was very crowded on the weekends.

Miinukset: To much noise from highways, fitness room needs major work there was no water in cooler system ranging training machine was broken

Plussat: Clean, comfortable, decent price.

Miinukset: A bit off the beaten path, not much around..ordered pizza

Plussat: Good location for the travelers. Friendly staff.

Miinukset: The shower was bad. Need to repair the hot water.

Plussat: Awesome location, kind staff, bathroom has tub

Miinukset: The bed wasn't the cleanest, I killed 5 flies during my stay, facilities, had to turn on bunch of light scattered across the room

Plussat: Excellent location right off the highway. Very friendly staff, clean large rooms and a good rate. This place also includes a gym, laundry facilities and free breakfast. Best deal in the area.

Miinukset: N/A

Plussat: Friendly staff

Miinukset: Smelled like animals, needs an update