Tamuning hotellit lähellä T Galleria by DFS

Plussat: Friendly staff, swimming pool, and good location. If you are planning to use Lealea shuttle, this hotel is very convenient since it has the ticket office int the hotel.

Miinukset: Old facility. Even though they clean it thorough, it still looks very old and they cannot get rid of the old building smell.

Plussat: Location is the best for this property. It is walking distance to a bunch of good eating and shopping places. There is a mall right across the hotel. There is also a large souvenir shop/convenience store at the hotel lobby and a 24-hour cafe. The hotel is also a beach front property, but they do not provide any lounge chairs on the beach, nor can you bring a hotel pool towel to the beach which is weird for a Guam resort. The room rate though is pretty competitive already versus other hotels in the Tumon area.

Miinukset: As already mentioned, pool towels are not allowed to be taken off the property. This means that you can only use personal towels for the beach. It is a beach resort that does not provide beach towels which is unheard of. Also, there is no room service available which was also strange.

Plussat: The location was perfect. Near the shopping district and the the rooms were superbly clean. Enjoyed the stay very much

Miinukset: Nothing, really.

Plussat: It was perfect! And our view from our balcony was breathtaking

Plussat: good service, great location, convenient parking.

Miinukset: not enough room information(i couldn't find any information whether twin-bedroom or double-bedroom when i booked), dirty room couch

Plussat: The staffs were very kind and the view from the window was beautiful. The poor staffs helped me very kindly when I got hurt from a reef and the decoration of Christmas around the pool made me feel that I am on holyday. The tamuning dance class were also exotic experience. I would definately try dance class again next time I stay Dusit Thani. Also I will stay Dusit Thani again when I come back to Guam.

Miinukset: Not so much. December may be not a perfect time to visit Guam except for the big holiday sale.

Plussat: lacation is very good.

Miinukset: price

Plussat: Quiet with a very nice ocean view. Though the pool was too small but the beach is amazing. Staffs are awesome. Rooms are huge. My Staycation with my kiddos was great.

Miinukset: Pool. More food options for breakfast.

Plussat: The bathroom was amazing. The staff were outstanding, and I had a great time.

Miinukset: Outside of staying for free, nothing.

Plussat: Abundant towels and free bottle water supply. Air conditioning is not freezing!

Miinukset: No separate room for shower that it made the floor wet and slippery all the time.

Plussat: Rooms in good condition, fine breakfast and kind staff.

Miinukset: but one thing i was not satisfied most is they made up my room so late and neither room telephone nor TV was working during entire days.

Plussat: - The restaurants (Alfredo’s, Soi) are great and reasonably priced because you can get 20% discount while you’re staying in this hotel. - I stayed at an ocean front room and the ocean view is impressive. - The bed was very comfy.

Miinukset: - It would have been better if they have a separate elevator to access to the pool and the beach. - The toilet in my room smelled bad. - The room looked nice at a glance but I found it was really inconvenient that there were no towel holders. Also, some furnitures in the room seemed that they need to be fixed.

Plussat: The view was spectacular!!!!

Plussat: close to the airport and what worked was new - pity not much did work

Miinukset: sockets in room did not work, phone system did not work, no turn down service, wifi no existent - uncaring senior management who felt that because we had been upgraded into an expensive room category we should be grateful to be staying in a room that did not actually work, that had paint and decoration debris ground into carpet and chairs - this place is being sold before it is finished for an extortionate price and is just a plain RIP OFF from start to finish- appalling - AVOID AT ALL COSTS

Plussat: Customer Service/Staff were very friendly and accommodating.

Miinukset: Airconditioning was awful, our AC unit wouldn't go below 25 degrees Celsius. Although, the front desk did relocate us to a room that was a bit cooler after trying to fix it. In the end it did work out, but was inconvenient that we had to deal with it.

Plussat: All staff members were courteous and helpful.

Plussat: The lotte hotel staff treat me like a king.

Miinukset: Lotte hotels feel like my home away from home.

Plussat: Room was clean and pool was very inviting.

Miinukset: No showers for swimmers to take a full shower.

Plussat: NOTHING

Miinukset: Well, first of all, it did not meet any of my expectations for a hotel under the Lotte brand. I could possibly say that it was the worst experience among idk how many hotels I have explored. My sister and I were disgusted by the dirty towels placed in our room for us to use (it looked like baby poop stains). I called the housekeeping and I told them about the case. I did not get an immediate response so I had to ask "what will you do about this?" and the women said, "Oh do you want the towels changed?". The response showed how irresponsible the employee was and how unwilling she was to do anything about it. Other housekeepers came and they only said "We're sorry" after I showed them the dirty towels. In general, the staffs do not meet any criteria that are expected at even budget hotels. When I used the club lounge the staffs were also very unwilling to clear and set up the tables. Also, the cavanas, it's just so unexpected. So DIRTY and disorganized. Don't expect too much since it's free (for club rooms and possibly other rooms) and dirty. Don't think you could spend hours there. Since it can ruin your stay, I highly recommend staying at other hotels :)

Plussat: Room condition and easy access to beach

Miinukset: Breakfast Not enough to pee in restroom beside pool

Plussat: Great location on a fantastic beach within walking distance of many restaurants and shopping. The beach is super safe and the water clear, great for swimming, snorkeling, and paddling. Staff was great. Bed was nice.

Miinukset: Old property in need of lots of refurbishment. Not nearly enough beach chairs even though there is plenty of room for more. Also only two umbrellas. They really give little attention to this area and it is an easy fix. Pool/beach bar is ridiculously expensive. 9$ for a can of beer. And there is no beach service. Overall, there are a lot of little things about this place that are annoying given the price point and brand, and most of which could be easily fixed. Hence, you get the impression that this is not a cared for location.

Plussat: The bed and pillows were super soft and comfortable. Nice beach front hotel.

Miinukset: The hotel lobby was a little dated but overall was still ok.

Miinukset: front desk woman was not kind and hesitated

Miinukset: I booked last minute and the room was $300/night. Upon booking, I was told that check in was at 3pm. However, at 3pm the room was "not ready". Eventually 45 minutes later, when I again approached the front desk she offered a room with a Partial Ocean view, which related to a tiny sliver of water. This sliver could be viewed from the ledge, the hotel referred to as a balcony, which was approximately 4ft wide and 8 ft long. Not long enough for furniture so it was barren. The room was nice enough, though it was evident that the cleaning crew had worked hastily; nut shells on the floor, random debris under the bed. All in all completely not worth what I paid. I was highly disappointed.

Plussat: Great location indeed, it’s near to almost everywhere in the center of the city. They actually have a nice beach with nice sunset spot. Not too crowded so you can relax in peace. The room is okay, good interior and comfy beds. The amenities also okay, basic 5 star hotel. The room also has nice view. I took the partial ocean view.

Miinukset: Well not much. Everything almost look good to me. Too bad they dont have the sauna, steam room and the jacuzzi indoor, but that’s actually fine. It would be better if they have though.

Plussat: - Access to the pool and private beach from the room was really convenient! (There’s a separate beach front elevator.) - Best location in Tumon because it’s less crowded but still in the center. - Staffs are kind.

Miinukset: I booked a deluxe king room with ocean view but it was a little disappointing because the room has side ocean view.

Plussat: Vicinity and close to the beach.

Miinukset: It’s tired and in need of decoration and or renovation. We wouldn’t go again.

Miinukset: We booked 4nights and the Aircon for the first night was busted. they fixed it but it was still warm and noisy. no available equivalent to transfer. 2nd night, they transferred us to another room but Aircon was colder but still warm and I need to sleep without blanket and shirt. The Aircon needs to be serviced on the 2nd room. on our last night, we were transferred to another room which Aircon was okay. Manager was apologetic but the problem is it an old hotel and they were fully booked even for those with Aircon problems.

Plussat: Good location next to water and shops.

Miinukset: Room could have been cleaned better. Wifi isn't anything to brag about in room but that is the norm with Guam.

Plussat: Service was good , special thanks to sweet Bethany who works in a bar and was as friendly as possible . To sum up , everything was just okay what is not enough for this price. Furniture , interior seemed very old as well as rooms. Breakfast could contain more choices for people from different countries . Also, atm was too old(29 year old I think ). They didn’t accept Apple Pay , WeChat Pay and Alipay. Btw, the view from my room was fascinating as well as the ocean . But one more disadvantage , they didn’t provide free transfer to the airport . So , I expected more.

Plussat: The view was excellent.

Miinukset: The food at the executive lounge wasn't up to expectations. Not enough variety. Very basic not first class. Also some of the amenities were the same.. basic even for an upgrade to suite.

Miinukset: 99% of their quests love it cold. We are in that 1%, we turned the AC off for 3 days. I did not reduce their rating because of my problem. Our room was 67 deg at check in. On my next visit there, I will ask them for a warmer room or bring a heater. Ha Ha.

Plussat: Great infinity pool, view of the whole Tumon Bay, good but simple buffet dinner, ok breakfast, rooms are old, furniture needs some work, bathrooms also need basic but hard cleaning.

Plussat: Beautiful beach, nice staffs and all the facilities in there ;)

Miinukset: Mugs in the room were dirty and it hadn't changed during my stay. I could see even a coffee stain on the muddler which I had used the night before.

Miinukset: Old!!!!!!!

Plussat: The staff's were very kind.

Miinukset: One of the rooms that I reserved was not ready at 4:00pm. We had to wait for an hour for it.

Plussat: The customer service was impeccably superb. The view of the ocean from the lobby and pools were breathtakingly beautiful. I love that the coffee shop is 24/7 & everything served at cafe chino is delicious.

Miinukset: Not a single thing! No complaints at all.

Plussat: Price is quite reasonable. There’s Wellness activities every night in the pool and gym.

Miinukset: No complimentary water and bathrobe after they did bed making. And tried to charge wifi every time even though I’m a member of Hilton Honor. Service quality was terrible. Facility is quite old. Not enough water pressure for shower. It took hours to wash my hair. And also, you can hear the voices next door. Noisy indeed. Private Beach is just for watch. A few people swim there because of rocks on the beach.

Plussat: Infinity pool much relaxing view.

Plussat: There was mold in the sink..

Miinukset: Mold incthe sink..

Plussat: ocean view and pool and jacuzzi

Miinukset: hotel front desk manager i dont know why she is in charge of hilton manager.

Plussat: The location is perfect for everything you want to do as a tourist. The Hilton is conveniently located close to all the tourist attractions the farthest we had To drive was 30 minutes which is not bad at all! The little breakfast area after the check-in counter is absolutely delicious the pool and beach area are fantastic the waterslide is a very fun addition the drinks at the bar are delicious and I would recommend the Mojito the view from our balcony was absolutely beautiful the beds were extremely comfy the room was quite large the shower and bathtub were separate which is also a great feature for relaxation there was plenty of shopping on the Hilton in case you had forgot something and the staff were extremely friendly

Miinukset: For the price I paid for the room I would expect more cleanliness. The shower in our premium tower ocean view had mold in it when we first came in after the third day it was finally cleaned the room continued to smell of smoke every time we would come back to it as if the cleaning people were smoking while cleaning Roy’s restaurant was not as good as reviewed online the age steak had absolutely no flavor coming from working at a steakhouse where our age steaks are delicious I was extremely letdown. The Hilton also does not inform that you will pay for Wi-Fi unless you are a Hilton member so you might as well sign up for Hilton membership before you go on your vacation to Guam that way you don’t have to pay for the Internet.