Tamuning hotellit lähellä Tumon Sands Plaza

Plussat: Love how it feels like you're totally out of the city and somewhere at a tropical resort. staff organising taxi's, awesome club, nice stuff (Tomas), amazing buffet breakfast, stunning swimming facilities, great location (especially Coloane Village).

Miinukset: non private beach

Plussat: Location to city

Miinukset: Room was over priced compared to others that were there, ave. Price for others that booked directly through the hotel were 180 we paid double, I will NEVER use booking.com again

Plussat: All things except for a service. Perfect location for shopping. Ocean view. Egg fry in breakfast menu. Any steaks in Alfredo's steakhouse.

Miinukset: The real bad thing is a housekeeping service. Slow, not sophisticated, and lazy...... My room cleaning completed at 9:00 pm. I'd rather tidy my room by myself than take their service! Breakfast was not special. All foods in quality were similar to them in K mart. I swear I'll never visit this hotel again.

Plussat: The bathroom was amazing. The staff were outstanding, and I had a great time.

Miinukset: Outside of staying for free, nothing.

Plussat: -Room was so comfortable, spacious, and had a great view! -The location was ideal in Tumon -- near lots of shops and restaurants! -Dusit Thani probably had the best part of the beach on that entire strip! -The staff was insanely nice and friendly. They remembered little things about us to make our stay enjoyable and it was the little things that meant the most!

Miinukset: N/A

Plussat: Patrick and Tomoko helped me out immensely with my lost wallet at the hotel entrance that a cab driver took home and with surveillance camera, was able to find him and report to police and was returned to me following day!

Miinukset: Cab driver did not report to front desk of my lost wallet and took my wallet home which is not about the hotel. Separate incident, bell boy could have advised us that there is a bus going to LeoPalace resort across the street instead of advising us a cab for 60 dollars.

Plussat: Beach access.

Miinukset: Air con was very loud in the rooms. Check in was very slow and lengthy.

Plussat: Very beautiful hotel with great view of Tamuning Bay. Great facilities with very friendly staff. The hotel lobby smells so good. Just an awesome establishment. Would stay there again when in Guam

Miinukset: Awful car entrance for guest. Confusing ? $10 charge for valet. (Not daily) . Poor lighting in garage parking at night.

Plussat: Location,cleanliness

Miinukset: We are strictly vegetarian and their restaurants have very few vegetarian options.

Plussat: close to the airport and what worked was new - pity not much did work

Miinukset: sockets in room did not work, phone system did not work, no turn down service, wifi no existent - uncaring senior management who felt that because we had been upgraded into an expensive room category we should be grateful to be staying in a room that did not actually work, that had paint and decoration debris ground into carpet and chairs - this place is being sold before it is finished for an extortionate price and is just a plain RIP OFF from start to finish- appalling - AVOID AT ALL COSTS

Plussat: The facilities, the kids club, the staffs.

Miinukset: The bed is too small

Plussat: Management team was responsive and managed the entire place smoothly. It is a popular family oriented hotel filled with lots of overseas holiday makers during this season. But they handled very well:-) we are very impressed.

Miinukset: As I have suggested to the hotel, it would be great if there are more activities for teenagers.

Plussat: The view and the food.

Miinukset: The traffic was not ggod.

Plussat: Staff support was great. Food at Breakfast was good.

Miinukset: Parking was difficult to figure out, but I managed OK

Plussat: Great location and very comfortable for 2 adults. great view, nice stuff, breakfast, swining pool...

Miinukset: old Facilities , Crowded elevator

Plussat: I like the location the most. It's close to everywhere, restaurants and shopping malls. The staffs here were also very kind.

Miinukset: Windows of Breakfast hall at 18th were not clean.

Plussat: Location

Miinukset: Very rundown my air in the room was bad.

Plussat: Location. Enough room space

Miinukset: Dirty window outside at the breakfast buffet. Covered with fowls.

Plussat: When we check in there we were so happy! They were so kind and nice at the front desk. And they gave us upgrade room. That room was gorgeous. Especially the view of the ocean was extremely wonderful! And the location was also very nice. Just by foot you can contact to famous restaurants easily.

Miinukset: The building condition was soooooo old. Even this hotel located very nice place in downtown if they ask me to stay there longer I will be refuse that^^; They definatly need remodeling. Indeed room was not clean. And especially the duvet on the bed was not so clean :( Ah, and I really appreciate to this hotel gave me room upgrade but even though we were on the couple trip they gave me separate single beds room! So my husband pretty upset about that!

Plussat: Great location on a fantastic beach within walking distance of many restaurants and shopping. The beach is super safe and the water clear, great for swimming, snorkeling, and paddling. Staff was great. Bed was nice.

Miinukset: Old property in need of lots of refurbishment. Not nearly enough beach chairs even though there is plenty of room for more. Also only two umbrellas. They really give little attention to this area and it is an easy fix. Pool/beach bar is ridiculously expensive. 9$ for a can of beer. And there is no beach service. Overall, there are a lot of little things about this place that are annoying given the price point and brand, and most of which could be easily fixed. Hence, you get the impression that this is not a cared for location.

Plussat: The bed and pillows were super soft and comfortable. Nice beach front hotel.

Miinukset: The hotel lobby was a little dated but overall was still ok.

Plussat: 员工非常好。

Miinukset: If you come here just because of it’s name, I might disappoint you, cause it’s not Westin at all... Hotel is very old, needs a huge renovation. Only some rooms were refurbished recently, but still lots of work to be done. Rooms don’t meet requirements of Westin or Marriott at all. Public bathrooms are soooo dirty and worn out, that you might think twice before using them. Cabanas on the beach are without cushions so you may hurt your back, and they are not for all the hotel guest!!! Even if you stay for one month!!! Could say so much more... Make a long story shorter: think wisely before choosing this hotel, don’t look only to its name, like I’ve said already, it’s not Westin:(

Plussat: Place was super close to the main street. Could hire a car easily from there. The beach is nice. I am 99 percent sure I was over charged 20 USD for drinks. And the bill was slightly confusing at the end. I will be staying there again if I return.

Miinukset: over charged of one bill and the bill at the end was confusing and rushed.

Miinukset: I booked last minute and the room was $300/night. Upon booking, I was told that check in was at 3pm. However, at 3pm the room was "not ready". Eventually 45 minutes later, when I again approached the front desk she offered a room with a Partial Ocean view, which related to a tiny sliver of water. This sliver could be viewed from the ledge, the hotel referred to as a balcony, which was approximately 4ft wide and 8 ft long. Not long enough for furniture so it was barren. The room was nice enough, though it was evident that the cleaning crew had worked hastily; nut shells on the floor, random debris under the bed. All in all completely not worth what I paid. I was highly disappointed.

Plussat: Great location indeed, it’s near to almost everywhere in the center of the city. They actually have a nice beach with nice sunset spot. Not too crowded so you can relax in peace. The room is okay, good interior and comfy beds. The amenities also okay, basic 5 star hotel. The room also has nice view. I took the partial ocean view.

Miinukset: Well not much. Everything almost look good to me. Too bad they dont have the sauna, steam room and the jacuzzi indoor, but that’s actually fine. It would be better if they have though.

Plussat: - Access to the pool and private beach from the room was really convenient! (There’s a separate beach front elevator.) - Best location in Tumon because it’s less crowded but still in the center. - Staffs are kind.

Miinukset: I booked a deluxe king room with ocean view but it was a little disappointing because the room has side ocean view.

Plussat: Loved the breakfast, and the variety of restaurants was very convenient. The location was perfect to access the various shops within walking distance. The design of the building was awesome and the surroundings was great.

Miinukset: The toilet paper was always falling off, I had to put it back on the roll and set it on. I had a hard time to put it on because I could not see..... the location of the toilet paper holder was an inconvenience. The tub was not well cleaned and the drainage was slow. I had to stand outside and rinsed my feet one at a time with the hose because the water was not draining fast enough.

Plussat: Good location next to water and shops.

Miinukset: Room could have been cleaned better. Wifi isn't anything to brag about in room but that is the norm with Guam.

Plussat: Location, atmosphere, room size, seaview from room, staffs

Miinukset: Bottle water service in the morning

Plussat: water slide

Miinukset: The room is cold. But the air conditioner's wind is so cold...

Plussat: The view and beach front location.

Miinukset: The rooms were a little dated.

Plussat: I liked the location... was glad there was a cafe right next to the lobby. I loved the food at the Japanese restaurant and was so happy there was a duty free shop with reasonable prices. Housekeeping staff, the waiters at the restaurants, the store clerks, the pool attendants, even the security guards were nice and very welcoming.

Miinukset: I liked almost everything about the hotel, but, some of front desk staff have very poor customer service and that should be remedied immediately. I've worked as a front desk agent for a 5 star hotel so I know what good customer service looks like. A guest should not be made to feel like an inconvenience or a bother. Simple questions that were asked on separate occasions were answered in a rude tone...as though my queries were an interruption rather than part of this person's job description to assist a guest in a professional manner as an employee of the hotel. Such a disappointment as a front desk agent is basically the face of your hotel.

Plussat: overally good

Miinukset: poor and expensive breakfast breakfast not included