Tamuning hotellit lähellä Tarza Magical Adventure Zone & Water Park

Plussat: The location is great

Miinukset: Values for money is terrible compared to cheaper hotels.

Miinukset: The staff were not friendly. I requested for earlier check in but was denied. The staff knew that we were waiting for the room. However they told us that the room was still not available at 2:53pm, just seven minutes before their standard check in time. At 3pm, when I was checking in, the staff went away for almost 10 minutes and never said a word why she went away nor apologized for her delay. For star hotel with one star staff/service.

Plussat: Location is really good! Highly recommend this hotel!

Miinukset: The housekeeper came to my room around 4:30 pm. Housekeeping time is too late.

Plussat: clean. friendly staff.

Miinukset: the room called "ocean view" is actually only partial ocean view and that was very mislsading.

Plussat: We got a great view.

Miinukset: I arrived around 2:30pm just wanted to inquire if our room was ready & it was okay if we waited till the 3:00 check in. They told us that we've been given a complimentary upgrade for the room, but we'd have to wait for another 30 minutes and the receptionist would personally come and get us. It turns out that she forgot and we waited about an hr and 10 minutes because we understand it's a busy time, but the lady forgot about us. We had to wait an extra 15 minutes just to find out that she forgot. By the time we actually got the key, I missed my appointment that I had at 4:30pm.

Plussat: Location is the best in Tumon.

Miinukset: Breakfast was awful. Food was not fresh and staffs in the restaurant were extremely rude. You may not have a chance to have a cup of coffee because staffs don't care customers.

Plussat: Excellent location,the staff are so nice. Good for family trip. My baby was sick , the hotel support us to take care my baby. I will stay at Outrigger when I come back Guam.

Plussat: Location was good.

Miinukset: Breakfast could be better. Almost same menu during the entire 4-day staying. :(

Plussat: Location was good.

Miinukset: Breakfast was not included and was too expensive to purchase.

Plussat: Comfy bed and location

Miinukset: Needs some renovation n their rooms and toilet

Plussat: Staff, location, free shuttle

Miinukset: The airconditioning in our room was quite warm for my standards

Plussat: The staff were extremely polite, accomodating and very friendly to our young child. The hotel itself was so central and very clean. Additionally the access to the beach was very convenient and the hotel pool was also very child friendly so all in all a must stay location in Guam!

Miinukset: Nothing - everything was amazing!

Plussat: Service is very great!The staff upgraded our room to a villa,that's impressive!And the bed is really comfortable!

Miinukset: Swimming pool not aa big as I imagine. Swimming chairs are not enough

Plussat: The best hotel I have ever met. You made me and my family big happy. If I make a travel to other country in the future, then I will consider Dusit first. Everything was much more than I expected. Thank you very much.

Miinukset: What I stayed only two days at Dusit.

Plussat: The bathroom was amazing. The staff were outstanding, and I had a great time.

Miinukset: Outside of staying for free, nothing.

Plussat: Location is great

Miinukset: Breakfast is simple and some food not top up on time. Overall not value for money as I paid a 5 star money yet I did not get five star stay feeling

Plussat: Excellent hotel located centrally in Tumon, Guam. Tropical contemporary interiors. Friendly staff. Good food at Soi restaurant

Miinukset: Very expensive.

Plussat: Very beautiful hotel with great view of Tamuning Bay. Great facilities with very friendly staff. The hotel lobby smells so good. Just an awesome establishment. Would stay there again when in Guam

Miinukset: Awful car entrance for guest. Confusing ? $10 charge for valet. (Not daily) . Poor lighting in garage parking at night.

Plussat: The service and amenities were excellent!

Plussat: Easy access to beach

Miinukset: was excited about the free mini bar, it had about 5 drinks and few snacks. But not every day, its once per stay which doesn't make since to me since I stayed 3 nights...so I can get the free drinks and snacks everyday only if I were to book 1 night 3 separate time? I sound petty but for the amount we paid per night, they should have just replenish it every day..... or just don't bother giving it at all since it is certainly unfair to those that stay multiple nights instead of 1.

Plussat: We enjoyed the ocean view from our room and the comfy bed. But at $400 night, there has to be more to offer than a glimpse of the sunrise/sunset and a soft bed. I honestly expected more from an acclaimed "5 Star" hotel.

Miinukset: Our room was spacious and had personalized touches to give the impression of "luxury." Yet, the furniture in the room was worn down and the room itself looked lived in. Caution: The pool opens at 7am and closes at 8pm. However at 7am, the pool is just beginning to be cleaned/filtered as guests are already filling up the limited space that the pool offers.

Plussat: close to the airport and what worked was new - pity not much did work

Miinukset: sockets in room did not work, phone system did not work, no turn down service, wifi no existent - uncaring senior management who felt that because we had been upgraded into an expensive room category we should be grateful to be staying in a room that did not actually work, that had paint and decoration debris ground into carpet and chairs - this place is being sold before it is finished for an extortionate price and is just a plain RIP OFF from start to finish- appalling - AVOID AT ALL COSTS

Plussat: The room, as well as the parking...easy access to the room from the checking counter. Less time spent.

Miinukset: Zero...

Plussat: I like the location and very convinient to access to other good places

Miinukset: nothing

Miinukset: Breakfast buffet expensive and lacking quality options. Rooms need renovation. Swimming pools are small.

Plussat: The room is tidy and clean, the beach view is excellent and no other hotel can compete with.

Miinukset: 1. the staffs kept mistakenly telling me I didn't buy the breakfast everyday. Couldn't the hotel double check the guest's booking information first?! 2. the equipment in fitness room is a bit old and not clean enough.

Plussat: Beach-access was nice but not separating smoking area in the pool side restaurant was not good with kids

Miinukset: Beach-access was nice but not separating smoking area in the pool side restaurant was not good with kids . . And the carpet was not vacuumed well;;;

Plussat: Facilities are pretty good for families or group

Miinukset: Hotel need refurbishment

Plussat: Good location and big parking space and the staff were all very nice and courteous

Miinukset: Poor facilities no bottled water everyday we still have to buy outside abd the food for breakfast are all the same everyday.

Plussat: All staff members were courteous and helpful.

Plussat: The lotte hotel staff treat me like a king.

Miinukset: Lotte hotels feel like my home away from home.

Plussat: Room was clean and pool was very inviting.

Miinukset: No showers for swimmers to take a full shower.

Plussat: NOTHING

Miinukset: Well, first of all, it did not meet any of my expectations for a hotel under the Lotte brand. I could possibly say that it was the worst experience among idk how many hotels I have explored. My sister and I were disgusted by the dirty towels placed in our room for us to use (it looked like baby poop stains). I called the housekeeping and I told them about the case. I did not get an immediate response so I had to ask "what will you do about this?" and the women said, "Oh do you want the towels changed?". The response showed how irresponsible the employee was and how unwilling she was to do anything about it. Other housekeepers came and they only said "We're sorry" after I showed them the dirty towels. In general, the staffs do not meet any criteria that are expected at even budget hotels. When I used the club lounge the staffs were also very unwilling to clear and set up the tables. Also, the cavanas, it's just so unexpected. So DIRTY and disorganized. Don't expect too much since it's free (for club rooms and possibly other rooms) and dirty. Don't think you could spend hours there. Since it can ruin your stay, I highly recommend staying at other hotels :)

Plussat: Room condition and easy access to beach

Miinukset: Breakfast Not enough to pee in restroom beside pool

Plussat: Great location on a fantastic beach within walking distance of many restaurants and shopping. The beach is super safe and the water clear, great for swimming, snorkeling, and paddling. Staff was great. Bed was nice.

Miinukset: Old property in need of lots of refurbishment. Not nearly enough beach chairs even though there is plenty of room for more. Also only two umbrellas. They really give little attention to this area and it is an easy fix. Pool/beach bar is ridiculously expensive. 9$ for a can of beer. And there is no beach service. Overall, there are a lot of little things about this place that are annoying given the price point and brand, and most of which could be easily fixed. Hence, you get the impression that this is not a cared for location.

Plussat: The bed and pillows were super soft and comfortable. Nice beach front hotel.

Miinukset: The hotel lobby was a little dated but overall was still ok.

Miinukset: front desk woman was not kind and hesitated

Plussat: Place was super close to the main street. Could hire a car easily from there. The beach is nice. I am 99 percent sure I was over charged 20 USD for drinks. And the bill was slightly confusing at the end. I will be staying there again if I return.

Miinukset: over charged of one bill and the bill at the end was confusing and rushed.

Miinukset: I booked last minute and the room was $300/night. Upon booking, I was told that check in was at 3pm. However, at 3pm the room was "not ready". Eventually 45 minutes later, when I again approached the front desk she offered a room with a Partial Ocean view, which related to a tiny sliver of water. This sliver could be viewed from the ledge, the hotel referred to as a balcony, which was approximately 4ft wide and 8 ft long. Not long enough for furniture so it was barren. The room was nice enough, though it was evident that the cleaning crew had worked hastily; nut shells on the floor, random debris under the bed. All in all completely not worth what I paid. I was highly disappointed.

Plussat: Great location indeed, it’s near to almost everywhere in the center of the city. They actually have a nice beach with nice sunset spot. Not too crowded so you can relax in peace. The room is okay, good interior and comfy beds. The amenities also okay, basic 5 star hotel. The room also has nice view. I took the partial ocean view.

Miinukset: Well not much. Everything almost look good to me. Too bad they dont have the sauna, steam room and the jacuzzi indoor, but that’s actually fine. It would be better if they have though.

Plussat: - Access to the pool and private beach from the room was really convenient! (There’s a separate beach front elevator.) - Best location in Tumon because it’s less crowded but still in the center. - Staffs are kind.

Miinukset: I booked a deluxe king room with ocean view but it was a little disappointing because the room has side ocean view.

Plussat: Loved the breakfast, and the variety of restaurants was very convenient. The location was perfect to access the various shops within walking distance. The design of the building was awesome and the surroundings was great.

Miinukset: The toilet paper was always falling off, I had to put it back on the roll and set it on. I had a hard time to put it on because I could not see..... the location of the toilet paper holder was an inconvenience. The tub was not well cleaned and the drainage was slow. I had to stand outside and rinsed my feet one at a time with the hose because the water was not draining fast enough.

Plussat: Good location next to water and shops.

Miinukset: Room could have been cleaned better. Wifi isn't anything to brag about in room but that is the norm with Guam.

Plussat: Service was good , special thanks to sweet Bethany who works in a bar and was as friendly as possible . To sum up , everything was just okay what is not enough for this price. Furniture , interior seemed very old as well as rooms. Breakfast could contain more choices for people from different countries . Also, atm was too old(29 year old I think ). They didn’t accept Apple Pay , WeChat Pay and Alipay. Btw, the view from my room was fascinating as well as the ocean . But one more disadvantage , they didn’t provide free transfer to the airport . So , I expected more.